Brown Bears Nursery - Palmers Green

Trinity at Bowes Church, Palmerston Road, London N22 8RA
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7.5 5 Reviews
  • Brown Bears Nursery - Palmers Green, London

Care Provided by Brown Bears Nursery - Palmers Green

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Tracey-Ann Waller (Nursery Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 50
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Brown Bears Nursery - Palmers Green

  • Our prices start at £81.00 per day. We offer morning sessions from 8am-1pm or afternoon sessions from 1pm-6pm.


  • We also offer 15 hour & 30 hour funding for 0-9 months, 2, 3 and 4 year olds.


  • Parking
  • On the street or available in the church car park


Brown Bears Nursery - Palmers Green Reviews (5)

7.5

Brown Bears Nursery - Palmers Green has a Review Score of 7.5 (7.529) out of 10, based on 4 reviews in the last 2 years. Over all time Brown Bears Nursery - Palmers Green has 5 reviews.

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  • 4
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Overall Experience  Overall Experience 5.0 out of 5

I can't start to let you know how much I loved it at Brown Bears Nursery. The team and children are so diverse and very cultured. They make me feel like family and any questions or struggles I had, as a single mom, they would help me with. I love the different, cultural food, celebrations and events
that they would have, to make everyone feel welcome and appreciated. Brown Bears Nursery will forever be a part of my child's and my memories and lives. I've built relationships that are still standing strong with many of the team and other families as well.
Thank you all so much.

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Overall Experience  Overall Experience 5.0 out of 5

I've had two children attend Brown Bears Nursery. My last child is about to leave to go to school. Both children have attended Brown Bears since babies. The care and love that my children have received at nursery has been amazing! The staff at the nursery are so loving and have allowed both my children
to flourish and have prepared them for school. I am due to have another baby this September and my baby will also be attending Brown Bears next year.

Reply from Cheryl Brown, Owner at Brown Bears Nursery - Palmers Green

Thank you for your lovely words as a long-standing parent. It's been a pleasure to have your children grow with us and we look forward to welcoming your new addition.


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Overall Experience  Overall Experience 1.0 out of 5

The manager is blunt, no partnership with parents. If you are a new mum and this is your first experience at this setting it will not be the best. I was told I would not be informed of activities as this isn't done every day. My son came home in his sister's shoes which were clearly too small for him.
Concerns were told to the manager and staff as there was only one member of staff with 9 children in the room alone - ratio (is 1/4) and that was followed by the deputy saying “When did she start working here?”. Then the manager follows up by stating they have a lone working policy. They were still over ratio and that is a safeguarding issue. My children were removed and when I called to let the manager know what had made me uncomfortable her response was ok. If I could give no stars I would. These are my children, my whole heart and the lack of care, attention, compassion, and no person to comfort them (no keyworker). Is just heartbreaking.

Reply from Cheryl Brown, Director at Brown Bears Nursery - Palmers Green

We have a fantastic nursery that has been operating for over 10 years and this is a review from a parent whose children had only been in our setting for a total of 9 hours - 2 settling in sessions totalling 4 hours and 5 hours without their parent. We pride ourselves in the parent partnership by having an open-door policy, informing parents of what goes on the nursery before they start and termly meetings. We use an app as a way for parents to have an insight of the care that children have on a daily basis. As stated in the EYFS (2024) is it not a requirement for staff to do as many observations on activities as there used to be as we are focusing more on the interaction between staff and children. When parents start, we ask that parents fill out an All About Me and provide as much information about their children as possible and parents are invited into the room in which their children are settling into across 3 days and provide staff with more information about their child/ren. We ask that parents label their child/ren clothing and shoes especially if they are twins and wear identical shoes/clothing. We always work within ratio or over ratio, we also have a lone working policy for when staff would have to leave the room for a brief period time such as nappy changes, collecting resources and toilet breaks. Each room has CCTV cameras as well as cameras in both of our gardens. Children who attend Brown Bears Nursery are loved unconditionally and always comforted especially when they are upset. Ratio as of September 2023 is 1:5 not 1:4 for 2–3-year-olds. We have a robust Safeguarding policy which we adhere to and is emailed to all parents at application stage as well as having access to it in the office. We have a fantastic diverse menu which is changed twice year depending on the season. We have also invested heavily in our ICT equipment by investing in a £5000 large interactive board which both children and parents adore. Key persons are assigned to children once they have established a strong bond with a member of staff which does not happen during their settling period, as this would more than likely be their first experience being away from their parents. Please note that at Brown Bears Nursery we do not tolerate any form of abuse from parents to any member of staff, especially those that have been in the setting for a total of only 9 hours!


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Overall Experience  Overall Experience 5.0 out of 5

My son has attended Brown Bears since he was 11 months old. He's nearly 3 years old now and very happy there. It has a warm feel, the staff really care about the children and know all of them. The managers are lovely. They have high standards but are friendly and approachable. I'm impressed by the range
of fun educational activities he gets up to like yoga, arts and crafts, even learning phonics in a fun way. His key workers have given me great feedback about his development and have encouraged him to learn skills like putting on his coat himself. There are two gardens, they're small but this is to be expected in London and my son enjoys the equipment. The food is good and the nursery is really clean and well-presented. I'm extremely grateful as the fees are also reasonable compared to other nurseries in the area.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending Brown Bears for over a year now and has transitioned from baby to toddler room. The is amazing, really warm and welcoming, you can feel her passion for the kids and ensuring Brown Bears is a comfortable, secure, fun, diverse and happy place for all. From day one the staff
have been exceptional, friendly and accommodating and have doted on our son, whilst also teaching him essential social skills and boundaries - this has been really crucial to his development as a toddler. He squeals excitedly when we arrive most mornings, eager to learn and play with his friends. It's such a relief for us as we know that he is happy every day, especially now he is a little older, he can talk about what he is learning, who he has played with etc. and we can view his activities live in action via the Tapestry system. For us, Brown Bear offers a 10/10 service! Thank you to the manager and the team for your daily devotion to our son, and all of the children.

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Current Review Score: 7.5 (7.529)

Overview of Review Score

The Review Score of 7.5 (7.529) out of 10 for Brown Bears Nursery - Palmers Green is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.979 for Brown Bears Nursery - Palmers Green is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) + (12 Very Poors x 1) ) ÷ 48 Ratings = 3.979

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.55 Points relating to the number of positive Reviews for Brown Bears Nursery - Palmers Green is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10. 3 Positive Reviews ÷ 10 = 0.3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Brown Bears Nursery - Palmers Green

What is the Age Range of Children that Brown Bears Nursery - Palmers Green accepts?

Brown Bears Nursery - Palmers Green accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Brown Bears Nursery - Palmers Green Open?

Brown Bears Nursery - Palmers Green is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Brown Bears Nursery - Palmers Green have capacity for?

Brown Bears Nursery - Palmers Green has capacity for a total of 50 Children.

How far is Brown Bears Nursery - Palmers Green to the centre of London?

7.7 mile(s) as the crow flies, distance by road may be significantly further.