The Orange Tree Day Nursery @ Stoke

104 Hartshill Road, Stoke-on-Trent ST4 7LT
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9.9 93 Reviews
The Orange Tree Day Nursery @ Stoke has been confirmed 'outstanding' in all areas by OFSTED in December 2017.

The nursery employs a compassionate team who respect the emotional and challenging decisions parents have to make during the early years of a child's life.

There is a commitment to each child's individual needs, and the team are skilled in making the most of learning potential.

Each child has a key person to safeguard individual development, with planned activities, a strong focus on communication skills and the benefits of both indoor and outdoor play.
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Care Provided by The Orange Tree Day Nursery @ Stoke

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Emma Hyatt and Lisa Goodwin (Managers)
  • Number of Childcare Staff
  • 19
  • Total Places for Children
  • 65
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

The Orange Tree Day Nursery @ Stoke Reviews (93)

Total of 93, showing 1-20
9.9

The Orange Tree Day Nursery @ Stoke has a Review Score of 9.9 (9.867) out of 10, based on 15 reviews in the last 2 years. Over all time The Orange Tree Day Nursery @ Stoke has 93 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at The Orange Tree are truly amazing, the care and nurture they have for the children is beyond compare. They make a conscious effort to make my daughter feel welcome and offer her that extra TLC on days she's not feeling her best. As a parent the staff are always there to support me where
needed and communication is always clear. On every drop off I know she is in the best care and my daughter always has a big smile on her face on collection. she always talks about her teachers at home and says they are her best friends.

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Overall Experience  Overall Experience 4.0 out of 5

Very happy with Orange Tree Day Nursery, my little boy loves it, always happy to go in and has made good bonds with the staff. The outdoor area is amazing and one of the things that attracted us to the nursery. The staff are always happy to help and give good handovers at pick up and keep the app updated
with a lot of lovely photos.

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Overall Experience  Overall Experience 5.0 out of 5

My son really loves this nursery. He has been going here since February and has come on loads. He loves going to the staff in the morning who greet him with smiles and is reluctant to leave in the evening.

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Overall Experience  Overall Experience 5.0 out of 5

Great experience for us as parents and also for my son.
Great staffing communication.
Our son loves it. Never had any issues of any kind.
Loads of activities for children so they can learn everything that they need for their development.

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Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the care given and the progress our child has made whilst attending the nursery. The staff are always very pleasant and clearly know my child well. We love seeing the updates of our child throughout the day!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended the Orange Tree since she was 7 months old and is now 14 months old. She thoroughly enjoys going to nursery and we receive lots of detailed updates about what activities she's getting up to and how she's doing. Her development is fantastic and I can attribute part of this to
fabulous staff and social interaction with other children. The staff are all so friendly and pleasant and genuinely care for the children. The provision is excellent including a generous outdoor area. The location is very private and the setting has good security. The nursery is extremely flexible with hours, which is particularly important to us as working parents. I would highly recommend this nursery to any parent and feel that this nursery will set my daughter up for her transition into school when the time comes. My only suggestion for improvement would be that breakfast options for babies can sometimes be limited and repetitive.

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Overall Experience  Overall Experience 5.0 out of 5

I was so apprehensive about sending my daughter to nursery after having a year together on maternity but The Orange Tree Day Nursery Stoke has been sublime. She's smiling on drop off and crying on pick up because she loves it so much. The photo updates on the app keep me going through the day and she
has thrived there. I wish the updates were more regular but I guess it means that my little girl is being looked after more intently so it's bittersweet!
I'm always so eager to pick her up to hear about what she's explored that day. The outside space isn't as big for her class (blossoms) but is great as she grows older into other rooms with different outside spaces.

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Overall Experience  Overall Experience 5.0 out of 5

We have both of our boys at Orange Tree and they love it. They’ve both settled in amazingly despite being quite sensitive.
The staff are amazing both generally and with the boys. I find them easy to communicate with and we receive very regular updates about what the boys are up to and what we can
work on both at home and at nursery with them.
They receive a good hot lunch every day and a snacky tea. For context, I have rated everything either 4/5 stars but have given food and nutrition a satisfactory rating. This is purely as at our previous nursery (that went into administration) the boys received a hot cooked meal for tea as well. That said, the facilities and educational learning at Orange Tree far surpass our previous experience and the outdoor space is second to none. So as long as they are fed, I’m happy. High recommend.

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Overall Experience  Overall Experience 5.0 out of 5

We have been taking our little boy to The Orange Tree Day Nursery (Stoke) since September 2023, and it is without a doubt one of the best decisions we have made for him. My son absolutely loves going, and gets so excited when we pull up in the morning. He absolutely adores the staff, and I can't speak
highly enough of the team in his room - I cannot fault them whatsoever and feel so reassured leaving him with them. He completes a variety of activities throughout the week (which can always be viewed on the app), brings home beautiful artwork, enjoys a healthy diet and enjoys the occasional yummy treat that he's helped to make. He is happy, healthy and advancing daily. I highly recommend it!

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Overall Experience  Overall Experience 5.0 out of 5

Great nursery. Everyone is really friendly and caring towards my child. She is always happy to go in and see everyone. They seem to genuinely enjoy their job.
The managers and reception staff are really friendly, organised and knowledgeable.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery from my outward perception and the interaction I've had with the team. It's always difficult to know how your child finds it when you're not there, but the biggest compliment I could give is that my daughter is never sad at drop-off and is always excited to be greeted at the door by
a team who knows her. I can't say any better than that.

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Overall Experience  Overall Experience 5.0 out of 5

The absolute best nursery with amazing staff. My child is always excited to come to nursery and I always feel comfortable and safe knowing my child is well looked after and enjoying his time at nursery. My child also has SEN needs and the staff are absolutely amazing at supporting my child’s needs and
development.

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Overall Experience  Overall Experience 5.0 out of 5

For the short time that we have been with the Orange tree, my little boy had definitely enjoyed his time with all the carers and his friends. We have been updated all the time on my son’s progress. The carers have been so caring and loving with my little boy. I have seen how he developed his speech
and interactions with several people just right after we started his nursery, I could not thank them enough.

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Overall Experience  Overall Experience 5.0 out of 5

I can’t express in enough words how fantastic this nursery is. From the minute I walked in the door we were made welcome. My son has been attending for 3 years now and has graduated all the rooms. In every room, every member of staff had taken so much care of him. I honestly am so sad his journey there
is coming to an end next year when he goes to school. He absolutely adores all the staff as they do him. The outside space is lovely and well maintained. My son particularly loves the sand pit, climbing frames and mud kitchen. He has grown in confidence since being here. He had a speech delay at one point and they helped him to overcome this so much. Always keeping us in the loop and updated with pictures of his day. Honestly the best decision I ever made sending my son to this nursery. I can’t recommend it enough.

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Overall Experience  Overall Experience 5.0 out of 5

I was very worried about sending my daughter to nursery as she had never been away from me, the girls made the experience much easier for both myself and my daughter and she settled in quickly. She absolutely loves going to nursery and I love seeing the updates on the app while she is there. They assisted
me with potty training which was amazing also. I especially love the amount of outdoor play time the children have and this was one of the main reasons I chose here. I couldn’t ask for a better nursery to send my daughter to.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at The Orange Tree are doing an amazing job looking after our child. They engage in activities each day and are committed to delivering a developmental plan for each child. We feel safe and happy knowing that our child is in such good hands when we drop him off each day.

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Overall Experience  Overall Experience 3.0 out of 5

It would have been very helpful if the nursery offered a settle in week instead of just 2 sessions for 1 hour or even advised me to book half days initially until my little one settled. I had to collect him earlier than planned for the first 2 weeks as he was unsettled and they were unable to cope with
him, which was really frustrating and caused me a lot of anxiety. Later on, after he settled, he was a very happy child and enjoyed going there. He might go there again, as he overcame the settling phase. The nursery itself is very clean, follow strict no shoes policy in babies room, which is fab. They also do lots of activities in fresh air.

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Overall Experience  Overall Experience 5.0 out of 5

The staff here are so helpful and friendly. They also put so much effort into really getting to know the children. They have always got a wide range of activities for them to do each day with lots of messy/creative play. Our little girl loves going into nursery!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending for a year now and has really come on since then. It is amazing to see her development and a lot of that is due to the learning and support provided by The Orange Tree Nursery. Few areas for improvement- the online portal seems to be delayed in sharing updates on the child’s
progress or photo log, as sometimes don’t get the updates through until a day or two later. It would be good to get these on a more consistent basis as I like to know how she is getting on in the day. Staff are lovely, however, the handover of key workers between rooms when my daughter transitioned I felt could have been better if I had been personally introduced to her new key workers prior to the move. I felt I had a good relationship with the previous key workers and would like that to be replicated throughout each transition to different rooms. Overall really pleased with the nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Our little girl has been attending here for almost 11months now and has excelled so much in her social and personal development. She really enjoys her days with the team in Blossoms and always comes home smiling. We always get a full update of what she has been doing each day as well as a diary of what
she has eaten, when she has napped and how many nappy changes there have been. The time that is spent here is invaluable as it gives her much more than we could give at home both in learning and interaction with other children. Although most of the meals are healthy and nutritious, there are, on occasions, meals that are a little less healthy but that doesn’t worry us as we make up for it with a healthier meal at home. I don’t know what we would have done without the team at The Orange Tree, thank you.

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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for The Orange Tree Day Nursery @ Stoke is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for The Orange Tree Day Nursery @ Stoke is calculated as follows: ( (159 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 180 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Orange Tree Day Nursery @ Stoke is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 number of registered child places is 13, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about The Orange Tree Day Nursery @ Stoke

What is the Age Range of Children that The Orange Tree Day Nursery @ Stoke accepts?

The Orange Tree Day Nursery @ Stoke accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is The Orange Tree Day Nursery @ Stoke Open?

The Orange Tree Day Nursery @ Stoke is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does The Orange Tree Day Nursery @ Stoke have capacity for?

The Orange Tree Day Nursery @ Stoke has capacity for a total of 65 Children.

How far is The Orange Tree Day Nursery @ Stoke to the centre of Stoke-on-Trent?

1.2 mile(s) as the crow flies, distance by road may be significantly further.