Mama Bear's Day Nursery & Pre-School (Totterdown)

The Bush, Wells Road, Totterdown, Bristol BS4 2BA
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9.8 45 Reviews
  • Mama Bear's Day Nursery & Pre-School (Totterdown), Bristol
Mama Bear's Day Nursery & Pre-School (Totterdown) gives babies, toddlers and children the opportunity to grow, play and learn according to their age group. This setting is designed with early years goals in mind, as well as health, safety and security.

Together with a stimulating interior the nursery has a secure outdoor play area and children can also enjoy messy play. The provider values its local reputation and looks to build strong relationships with parents.

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Care Provided by Mama Bear's Day Nursery & Pre-School (Totterdown)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Justyna van der Laan O'Donnell (Nursery Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 79
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas
  • Parking

  • On site drop off and collection parking.


Mama Bear's Day Nursery & Pre-School (Totterdown) Reviews (45)

Total of 45, showing 1-20
9.8

Mama Bear's Day Nursery & Pre-School (Totterdown) has a Review Score of 9.8 (9.774) out of 10, based on 16 reviews in the last 2 years. Over all time Mama Bear's Day Nursery & Pre-School (Totterdown) has 45 reviews.

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Review from C G (Mother of Child) published on 13 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one started in the baby room at 10.5 months old after finding another childcare setting very difficult. She has always loved being at Mama Bears, and gets very excited about attending each time. The staff are really lovely and communication has always been very good. Management has always
been very helpful and easy to talk to.

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Review from W L (Mother of Child) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Mama Bear's Day Nursery since he was 7 months old and absolutely loves going to nursery! He's well looked after and is thriving in all areas, socially, educationally and emotionally. The only downside is the lack of care arrangements from 5-6pm due to staff shortages which means little
consistency with key practitioners. That said, I appreciate that this is an issue that cuts across the industry. The management is great, proactive and friendly. Thank you team Mama Bears!

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Review from Mark S (Father of Child) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been coming to the nursery for 1 year.
She loves to come and is always happy at drop off and pick up.
The staff are wonderful, and Hannah feels safe and happy at all times.
Communication is excellent. An online portal is always updated, so we can see what she is up to.
We are extremely
happy with the level of care and will definitely recommend it!

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Review from A B (Mother of Child) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the attention and amount of creative activities they do throughout the day, and they keep us updated through the app which is useful. Our daughter is very happy there and she is very comfortable with the members of the staff and the other kids. The early 5 pm is a challenge some
days so we are hoping they find the extra staff they need to cover a later pick-up.

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Review from Oana K (Mother of Child) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter only started a few weeks ago but I can see she enjoys it when she is at the nursery. Love that they also have an outside play area and inside plenty of facilities for kids. Staff including the manager are really friendly, helpful and attentive.

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Review from Rosie C (Mother of Child) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely impressed with this nursery and feel confident leaving my daughter there. She started when she was 8 months old and her development since being at this nursery has been remarkable. She comes home speaking sign language, singing new songs, talking about new books she has read and her speech
has developed massively. It is clear the nursery workers are all trained to industry standards and they are all genuinely lovely and are really invested in my daughter's development. We get daily updates on the app so we can see what she has been up to. My daughter has specific dietary requirements and the nursery has been fantastic and so thorough in ensuring she is catered for appropriately. Communication is great between the nursery and parents and as a parent I feel confident my daughter is safe, developing well and generally having a really fun, happy time at this nursery.

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Review from G J (Mother of Child) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are overall very happy with the nursery. The staff and caring and friendly. I get regular updates about my child's progress and love receiving photos every day. The nursery provides a range of activities to suit my child.
Unfortunately, the nursery has been limiting the hours we originally signed
up for due to staffing- this has made juggling work and nursery care very tricky for the last few months and it is affecting our work-life balance as work is having to be done on a weekend to make up for missed hours.
Our child's name is sometimes spelt incorrectly on their work and personal things they bring home.

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Review from A G (Father of Child) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter enjoys going to nursery and has been very well looked after. Staff turnover and lack of provision from 5-6 pm due to lack of staff have however been an issue. No other issues with the nursery, staff are friendly and competent.

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Review from Claudia L (Mother of Child) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having started our son at the age of 8 months, we were initially very apprehensive about the return to work and imminent nursery enrolment. That said, the Totterdown Mama Bears team could not have been more supportive and kind in easing any worries or apprehensions we had. The kindness of the baby room
staff and nursery manager has been amazing in making our little boy feel happy and at ease. The facilities are great and the daily access to the outdoor and soft play area is really special. Big thank you to the team.

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Review from H G (Mother of Child) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All three of our children have gone to/go to Mama Bear's Day Nursery & Pre-School (Totterdown). The staff are helpful, attentive, know our children well, communicate well with us throughout the day and outside of nursery hours if necessary and they provide a wealth of information and resources. Most
importantly, they know our children well and our children are happy and thriving in their care.

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Review from Polly P (Mother of Child) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Mama Bear's Day Nursery & Pre-School team at The Bush are very caring and supportive. The nursery manager is absolutely wonderful and always brightens up my day. The industry is under so much pressure which obviously presents challenges to the nursery with staff turnover etc. but all in all, I’m
very happy with how the nursery is managed and the support that my son gets. Thank you team Mama Bear.

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Review from G T (Mother of Child) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our child started at Mama Bear's in 2023. We thought they were happy at their last nursery but it’s nothing to how content they are at Mama Bear's.
The staff have got to know them really well and it feels like they have developed a real bond. The updates we get clearly reflect they know them well i.e.
we don’t feel like we’re hearing/reading something generic, it’s our child who doesn’t eat pizza!
The staff are so friendly, we really trust them. The atmosphere is relaxed and fun, which works for us, and they seem to be led by the child. Again, works for us.
Our child is happy every night we pick up and has come on leaps and bounds since starting in terms of skills and confidence.

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Review from Z H (Mother of Child) published on 4 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had a very positive experience here - the staff are attentive and caring and the administrative side is organised and efficient. Our child has thrived and he comes home every day with a new story about something he has learned that day.

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Review from James P (Father of Child) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mama Bear’s Day Nursery are professional, friendly, kind and great with kids. The nursery is really well run with a personal feel. It's extremely hard to find a nursery this good especially in a city!

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Review from Kathleen H (Mother of Child) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My three year old is thriving at this nursery. She's been attending since late 2021 and moved from babies to bouncies and is now in preschool. Her vocabulary has expanded, her learning astonishes me and she's so well-socialised with other children and adults. The staff are amazing and go above and beyond.

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Review from U B (Father of Child) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a very good nursery to go to, as my son enjoys going there. He likes all the new activities. The staff are very good and helpful. If the child does not turn up at the nursery, they always ring to make sure everything is ok.

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Review from J A (Mother of Child) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is very nice and clean. My baby got a lot of improvement since she started the nursery. All the staff are very nice. My daughter loves the food. I will recommend this nursery to family and friends.

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Review from Courtney V (Mother of Child) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been coming to Mama Bear's the bush at Totterdown now since September 2022 and she absolutely loves coming to nursery, she does two days a week and we never have any tears at drop off. She practically runs in! The changes I have seen in her are amazing and all of the staff are so supportive.

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Review from Jonathan S (Father of Child) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son's main teacher and all support staff have been incredibly caring as our son adjusted to a big change of location and situation over the last four months. The updates throughout the day have been hugely welcomed, and show our son engaged in a broad range of activities, indoor and outdoor play,
and mainly show the fun and warmth that is evident in the environment. He is making friends quickly and bonding with his teachers, and we are very grateful for the help and flexibility they've shown.

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Review from Amy L (Mother of Child) published on 4 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have two children at Mama Bears who love their time there. The team are very engaged and supportive of the children and us as parents, taking the time to keep us up to date throughout the day via the app and also at drop-off and pick-up. We are also able to arrange a call during the day with our
children's key person if there is anything we would like to discuss in more detail. The nursery provides the children with a varied range of indoor and outdoor activities which support their learning and development and they have developed lovely friendships with not only the other children but the team there too - who they talk about happily when they come home. Highly recommend.

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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Mama Bear's Day Nursery & Pre-School (Totterdown) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Mama Bear's Day Nursery & Pre-School (Totterdown) is calculated as follows: ( (150 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 190 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Totterdown) is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 number of registered child places is 15.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Mama Bear's Day Nursery & Pre-School (Totterdown)

What is the Age Range of Children that Mama Bear's Day Nursery & Pre-School (Totterdown) accepts?

Mama Bear's Day Nursery & Pre-School (Totterdown) accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Mama Bear's Day Nursery & Pre-School (Totterdown) Open?

Mama Bear's Day Nursery & Pre-School (Totterdown) is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Mama Bear's Day Nursery & Pre-School (Totterdown) have capacity for?

Mama Bear's Day Nursery & Pre-School (Totterdown) has capacity for a total of 79 Children.

How far is Mama Bear's Day Nursery & Pre-School (Totterdown) to the centre of Bristol?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Mama Bear's Day Nursery & Pre-School (Totterdown) to verify any information. View our terms and conditions. Mama Bear's Day Nursery & Pre-School (Totterdown) has an Enhanced Service – more info.