Mama Bear's Day Nursery & Pre-School (Totterdown)

The Bush, Wells Road, Totterdown, Bristol BS4 2BA
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9.8 45 Reviews
  • Mama Bear's Day Nursery & Pre-School (Totterdown), Bristol
Mama Bear's Day Nursery & Pre-School (Totterdown) gives babies, toddlers and children the opportunity to grow, play and learn according to their age group. This setting is designed with early years goals in mind, as well as health, safety and security.

Together with a stimulating interior the nursery has a secure outdoor play area and children can also enjoy messy play. The provider values its local reputation and looks to build strong relationships with parents.

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Care Provided by Mama Bear's Day Nursery & Pre-School (Totterdown)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Justyna van der Laan O'Donnell (Nursery Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 79
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas
  • Parking

  • On site drop off and collection parking.


Mama Bear's Day Nursery & Pre-School (Totterdown) Reviews (45)

Total of 45, showing 21-40
9.8

Mama Bear's Day Nursery & Pre-School (Totterdown) has a Review Score of 9.8 (9.774) out of 10, based on 16 reviews in the last 2 years. Over all time Mama Bear's Day Nursery & Pre-School (Totterdown) has 45 reviews.

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Date Published

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Review from Ferran S (Father of Child) published on 26 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last few months, Mama Bear's Totterdown has improved massively and it's an outstanding nursery. Carer and the management team are excellent and my little one loves to go to nursery to play with her teachers and friends. Excellent nursery.

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Review from Nadia J (Mother of Child) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter is having a great time at the nursery. Thank you for your support and encouragement, this is really helpful towards the development of imaginative skills and the learning process. We, as parents, believe that with your guidance she will become a more responsible and capable child.

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Review from T W (Mother of Child) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the way Mama Bear's has taken on board the difficulties my son is experiencing with speech. I feel they are totally on board with the recommendations from the speech therapist. They are also fully behind any wins my son gets and are always keen to share when he is doing well
with genuine pride and joy.
He enjoys himself there but I also feel he is being thoroughly supported in his development there too. Thank you Mama Bear's!

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Review from E J (Mother of Child) published on 14 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We really like Mama Bears in Totterdown. The staff are very friendly, the activities they provide are exciting and the communication is brilliant. We are really happy that my son goes here and we happily recommend it to others.

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Review from Gabriela E (Mother of Child) published on 29 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is from the time the current manager joined, as the nursery has improved very significantly since. The manager put in place a very comprehensive improvement plan: staff attend training regularly in a variety of things, parents are informed throughout the day via the app and when picking up
children of what they did in terms of playing, who their friends are, what they ate, sleep, etc. The place is clean and bright, with plenty of things to do. The communication with parents is great; they send out a monthly bulletin with learning objectives for the different rooms and suggest activities to do at home to reinforce the learning. They have a library where children can borrow books to take home. They do so many different activities like learning about dinosaurs, playing with lava and gardening. These would be very difficult to recreate at home. And most importantly, the staff really care about children, they are very friendly, and it is just such a nice place. Totally recommend.

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Review from Dan O (Father of Child) published on 15 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring and they support children's development well. They plan lots of exciting activities which are often based on children's interests. My daughter became more independent and is able to put her coat on by herself and use the toilet independently. She loves going to the nursery and
she has made great friendships there. At home, she sings lots of songs and recites stories she knows from the nursery. I would recommend this nursery to everyone!

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Review from Beata R (Mother of Child) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the Mama Bear’s Totterdown experience. Since the start of new manager they went through a massive and positive makeover, providing outstanding childcare now. My daughter’s additional needs are constantly reviewed and the staff are doing an extremely good job to help with her development
and to help with her individual needs. I am overjoyed with this place and cannot imagine a better one for my child! She is very happy in the nursery and doesn’t want to go back home at the end of the day. The communication through the app with the daily updates, photos and individual progress, as well as in person, is really good. There is a variety of activities and the general play space is well designed to suit kids’ needs. I am 100% recommending this place!

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Review from S F (Mother of Child) published on 18 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff care about the children at the nursery. They know them well and what support they need. There is a good range of activities provided and parents are updated regularly with photos of what their children are doing. There is good space at the nursery with large bright rooms and a good size garden
with climbing equipment. There is regular communication and updates about progress your child is making. Safeguarding is good.

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Review from H G (Mother of Child) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our oldest went to Mama Bear's and left in July last year to start school. He had a good time there but his brother who has been at Mama Bear's for a year now absolutely loves it!
The staff are very informative, communication is excellent, our son has a great time and rabbits on about his day all
evening. He does lots of activities and is learning new things all the time. The staff are very attentive, they know him really well and I find the whole nursery to be a bright happy environment for his early year's education and care.

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Review from Holly C (Mother of Child) published on 2 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with this nursery and feel like they provide our son with excellent care. He is very happy to attend and always talks positively about the activities he completed and the staff who look after him. We feel well informed about his day to day meals/nappies. Staff are always extremely
welcoming in the mornings at drop off and feedback about the day is provided at drop off.

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Review from Beth C (Mother of Child) published on 28 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children look forward to attending nursery. Their friendships are nurtured and they are encouraged to explore and develop their skills. They always come home filthy, which is the sign of a good day! The staff are aware of their individual needs and are always warm and welcoming. Overall a lovely
setting and I would recommend exploring this as an option for your child.

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Review from Andrew C (Father of Child) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been really happy with Mama Bear's Day Nursery & Pre-School (Totterdown). Our son has been through all of the age-ranged rooms since babies and is now in preschool and our daughter is in babies. We have been very pleased with the approach from staff to our children’s needs, treating them as
individuals with specific approaches and care for them as required. The nursery is well managed, communication with parents is good and we have been happy with the way that the nursery has approached the last year, with its unique challenges. We would recommend this nursery to others looking for a wonderful setting for their children.

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Review from A B (Mother of Child) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been really impressed by how involved all the staff at the nursery are with the children. They are genuinely excited to share in each development and really invest the time to get to know the children and build meaningful relationships with them. When our daughter was in the baby room, staff from
the other rooms would greet her by name if they passed us in the hall. It very much feels like a community more than a business in that sense. I also like the fact that the children have access to at least one "messy play" activity each day, even in the baby room.

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Review from Paula B (Mother of Child) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started here in January 2021. He was moved from another nursery which was unable to provide the sessions needed. What I lovely place. The staff are wonderful and they are helpful. The app which they use to tell you everything that's happened in his day is amazing. They upload photos, videos and
have written observations and they link them to the appropriate milestones. The payment system is good and easy to follow as a direct debit. My son is enjoying his time and is coming along leaps and bounds.

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Review from Soraya A (Mother of Child) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery. Great staff and facilities. My boy has been going since he was eight months and he gets so excited about going in the morning. He runs there and gives the girls a big hug and he always comes home with a smile on his face. So happy to have chosen Mama Bear's Day Nursery & Pre-School
(Totterdown).

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Review from J B (Mother of Child) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We’ve been using Mama Bear's Day Nursery & Pre-School (Totterdown) for three years and have been through all three of their rooms. I was really comfortable leaving both of my babies in the baby room, the staff genuinely care and they experience so many activities that I’d struggle to recreate regularly
at home. As they’ve moved up through the nursery we’ve seen their social skills develop and they really enjoy their time there. Updates on their progress could be more frequent but the new app has helped me feel connected. We love the pictures and comments so are always eager for more. We know they take parts in lots of activities and often bring things home that they’ve made. A safe space that I trust and my children love.

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Review from Caroline L (Mother of Child) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending since she was six months old and loves it. All the staff are responsive to questions about her development and if additional help is required. There are plenty of activities planned during the day for them including out door play. I'm more than happy with my choice of
my nursery and would highly recommend it to other people.

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Review from Rachel LS (Mother of Child) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Mama Bear's Day Nursery & Pre-School (Totterdown) since November 2019. She absolutely loves it! She's thriving there! She's always happy, learning new things and adapts well. The staff are wonderful, all so friendly and accommodating. I know my daughter is safe there, being
well looked after. She eats well, plays well and always comes out smiling! Lovely outdoor sections and I can't fault it.

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Review from M W (Mother of Child) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my daughters are really happy at Mama Bear's. They do a range of activities, arts and crafts and learn lots of songs, letters and numbers. It is a supportive and educational setting. They have also benefited from mixing with other children. The staff are always friendly, kind and encouraging.

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Review from Kim M (Mother of Child) published on 16 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely nursery. My little girl was in the Babyroom and the girls welcomed her with a smile every session. The room always had some sort of creative or texture play available even at 1yr. The room leader always swapped the resources to extend the children's interest. The setting could definitely do
with some new resources as everything looks used! Which is expected but fresh resources would make the setting a lot more engaging for the children. Very happy with the baby room girls. My little lady loves them all and the girls give a written and verbal handover form. I keep mine. The menu, however, could do with being better they have the same meals frequently and they aren't the best!

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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Mama Bear's Day Nursery & Pre-School (Totterdown) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Mama Bear's Day Nursery & Pre-School (Totterdown) is calculated as follows: ( (150 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 190 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Totterdown) is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 number of registered child places is 15.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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