Mama Bear's Day Nursery & Pre-School (Totterdown)

The Bush, Wells Road, Totterdown, Bristol BS4 2BA
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9.8 45 Reviews
  • Mama Bear's Day Nursery & Pre-School (Totterdown), Bristol
Mama Bear's Day Nursery & Pre-School (Totterdown) gives babies, toddlers and children the opportunity to grow, play and learn according to their age group. This setting is designed with early years goals in mind, as well as health, safety and security.

Together with a stimulating interior the nursery has a secure outdoor play area and children can also enjoy messy play. The provider values its local reputation and looks to build strong relationships with parents.

Care Provided by Mama Bear's Day Nursery & Pre-School (Totterdown)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Justyna van der Laan O'Donnell (Nursery Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 79
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas
  • Parking
  • On site drop off and collection parking.


Mama Bear's Day Nursery & Pre-School (Totterdown) Reviews (45)

Total of 45, showing 41-45
9.8

Mama Bear's Day Nursery & Pre-School (Totterdown) has a Review Score of 9.8 (9.774) out of 10, based on 16 reviews in the last 2 years. Over all time Mama Bear's Day Nursery & Pre-School (Totterdown) has 45 reviews.

Overall Experience

  • 38
  • 6
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Date Published

45
9
9
16
29
Overall Experience  Overall Experience 5.0 out of 5

We have two children at Mama Bear's, Bristol. Our youngest (8 months) started and transitioned to full time very quickly. The staff were great in helping her transition successfully, keeping us updated on her progress both in person and online. They even brought her older brother in to see her and have
them outside together to help the younger one feel at home. This makes the elder excited to "share" his space with her. I'm amazed at how well the transition has gone.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter started at MamaBears when she was 2 and we have never had any complaints. The nursery team are always welcoming and happy to help and are nurturing and caring towards the children.
Rosa has grown into a loving, friendly and confident 4yr old and I believe the team at Mama Bears have contributed
significantly to this.
I will be very sad to see her leave and would not hesitate to recommend the nursery to family and friends.

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Overall Experience  Overall Experience 4.0 out of 5

My son has really enjoyed his time at Mama Bear’s. He’s learnt lots, made friends and grown in confidence:
Whilst there has been a large turnover of staff, the staff and Manager that are now in place are really great and have quickly improved the atmosphere and environment. Both my children love going
there, we feel supported as a family and would recommend it to anyone!

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Overall Experience  Overall Experience 3.0 out of 5

My daughter has grown in confidence since coming to Mama Bear's and staff are caring. She has been supported with potty training. However, I do have concerns. I was told that in the next room there would be structured activities with more emphasis on numeracy/literacy but this is not always the case.
Some days there doesn't seem to be any structured learning in place and I'm told she spent the day in the soft play area. I know she would thrive if given activities such as making things, painting, etc each day. I find communication between staff members and to parents is weak e.g. using the correct nappies and being told term dates. There is an inconsistency with being told what she eats. I am told she has eaten everything and when I have collected her she has left most of her food. It would be good if aprons/bibs were used more to ensure she is kept clean/dry. Children do get messy during the day but if she is doing messy/water play - she needs an apron on otherwise she will get very wet.

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Overall Experience  Overall Experience 4.0 out of 5

I had twins at Mama Bears from September 2016 to July 2017.
I suffer from separation anxiety so it was really hard for me to let go of my children's care to a preschool. However, the staff were very caring, understanding and professional. They managed to get my twin boys ready for school and through
their support, out of nappies. I am very grateful to all the staff and their kindness.

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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Mama Bear's Day Nursery & Pre-School (Totterdown) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Mama Bear's Day Nursery & Pre-School (Totterdown) is calculated as follows: ( (150 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 190 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Totterdown) is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 number of registered child places is 15.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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