Mama Bear's Day Nursery (Clifton - Whiteladies Road)

St Johns Court, Apsley Road, Clifton, Bristol BS8 2ST
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9.5 48 Reviews
  • Mama Bear's Day Nursery (Clifton - Whiteladies Road), Bristol
Mama Bear's Day Nursery (Clifton - Whiteladies Road) is a lovingly converted setting, with an interior that is tailored to support children make new discoveries throughout their early years. The nursery is ideally located in the heart of Clifton and easily accessible for parents who commute into Bristol and for local families. Staff provide professional childcare to help and support busy families.

As well as separate rooms for babies, toddlers and pre-school children, the nursery has secure outdoor play areas that make an important difference to curriculum goals. Children love messy play, racing in the cars and story time outdoors.

The effective Key Person system means that staff know each child very well and ensures that each child's individual needs are met through a strong partnership with parents.

Families are always welcome to come and look round the nursery. Contact the nursery manager for more information.

Care Provided by Mama Bear's Day Nursery (Clifton - Whiteladies Road)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Natalie Wynn (Nursery Manager)
  • Number of Childcare Staff
  • 13
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Mama Bear's Day Nursery (Clifton - Whiteladies Road) Reviews (48)

Total of 48, showing 1-20
9.5

Mama Bear's Day Nursery (Clifton - Whiteladies Road) has a Review Score of 9.5 (9.542) out of 10, based on 14 reviews in the last 2 years. Over all time Mama Bear's Day Nursery (Clifton - Whiteladies Road) has 48 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My son started at the nursery two months ago and he's settled in so much more quickly than I thought he would. The activities keep him entertained all day, he loves the staff in his room and he's really happy there. I have complete peace of mind that he's being cared for while I'm at work by a team
of staff who genuinely want the best for him. The daily updates on the app are also really reassuring.

Reply from Natalie Wynn, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for your lovely review we are glad to hear that you have had such a lovely experience at our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter continues to thrive and be happy within the setting. She has developed strong relationships with staff members and her peers. All aspects of communication are of a high standard. We are kept fully up to date with her day-to-day experience and individual learning story. Our daughter’s early
years needs are being met in a warm, safe and nurturing environment. Thank you.

Reply from Natalie Wynn, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for your lovely review, we are glad to hear that you have had such a lovely experience at our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

We have been so impressed with all the staff at Mama Bear's Day Nursery. They have made my son and our family feel so welcome at the nursery and made his transition into the setting as smooth as possible. He is happy and his preferences are all catered for. He is really thriving and developing really
well. The staff are all really friendly and welcoming. My son loves the garden and the sensory room especially!

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Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery for flexible workers or those who don’t want to commit to a regular schedule.
The little ones always come first and we’ve never met a member of the team who wasn’t warm and welcoming. They all really genuinely care about the kids and take the time to get to know our daughter, which
is not something I’ve experienced with all nurseries.
The space is on the older side and could use a few touch-ups but this really doesn’t impact the level of care (and obviously the little ones don’t care!)
The communication has always been great and the app is updated regularly.
Two downsides are the parking, it’s a bit of a nightmare. And the little ones don’t wear bibs over mealtimes so our daughter comes back covered in food. We have separate clothes for nursery to save anything nice getting ruined.
All in all, I’d 100% recommend!

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Overall Experience  Overall Experience 5.0 out of 5

My family has had only positive experiences at Mama Bears, from when we first met the manager during our tour, to meeting our son's key worker. It was hard at the beginning for him to settle in as he was not used to a nursery setting but the care and attention he received helped him settle in so quickly.
He now waves me off at the door, something I never thought possible.
The girls are so caring, always available for hugs and quiet time and the room ratio means my son always has someone to comfort him/pay close attention to him. Mama Bear's admin staff are very responsive and helpful and try their best to accommodate any extra sessions we request. The nursery has a homely feel, and all the staff there feel like an extended family to our son. We really appreciate all their hard work in creating this space for him when he's away from home.

Reply from Natalie Dolphin, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for your lovely review we are glad to hear that you have had such a lovely experience at our Nursery.


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Overall Experience  Overall Experience 4.0 out of 5

Our kids love going to Mama Bear’s. All the staff are very attentive and seem to really care for the children. We are updated regularly of their progress, photos, what they ate and when they change the nappies.
They do a variety of activities for the children throughout the day. They also seem to provide
well balanced meals. The stay-and-play events are also very well organised and great chance to see the children in their childcare setting. Overall we are very happy with the care.

Reply from Natalie Dolphin, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for your review, we are happy to hear you are happy with the service we are providing.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Mama Bear's at 9 months. They were welcoming, friendly, hands-on and really good at supporting her and us with the transition into such a different setting to home. The staff are lovely. The app they use to update parents is really good and reassuring as you can see how she's
doing throughout the day. She's settled in well and now seems to enjoy it a lot more.
Very good nursery, I would recommend it to other parents.

Reply from Natalie Wynn, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for your review we are happy your daughter enjoys her time at the Nursery


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been at Mama Bear's for over a year now since he was about 7 months old, and has settled in brilliantly. He’s made friends and loves the practitioners, always comes home tired but happy, the updates and pictures sent throughout the day are great too!

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Overall Experience  Overall Experience 5.0 out of 5

Very satisfying experience so far. Our daughter has been going twice a week for 3 months now and seems to be very happy there while making a lot of progress. The staff are very nice, care about our requests and keep us updated with how the day went.

Reply from Natalie Wynn, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for your review, we are glad your child is happy at our setting.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending Mama Bear's Clifton since he was ten months old (he's now almost three and a half). The staff are absolutely incredible - nurturing, supportive and continually providing him with care, attention and positivity. We can see the growth and learning in him every day.
I have always
found the key workers to be very invested and communicative, and the admin team are also very helpful and efficient.
I would definitely recommend Mama Bear's to anyone looking for a nursery; they are flexible and have great hours for working parents. We feel very lucky to have found such a wonderful environment for our son.

Reply from Natalie Wynn, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for your review we are happy your son is happy at our setting.


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Overall Experience  Overall Experience 4.0 out of 5

Me and my partner are delighted with the experience provided for our daughter from aged 2 to 4. It was her nursery experience and she was afforded a great first nursery experience and Mama Bears fully contributed to the development she is forever showing.
We really value the regular communication
with us both and ensuring we’re both in the loop regarding situations relating to our daughter.
Our daughter often has standout memories of her days at nursery, rarely comes home downbeat from her day at Mama Bears and will certainly miss many of the staff she’s built fabulous relationships with.
Her moving on is down to a range of factors but ultimately not a reflection on the staff or the care shown to our daughter. If it were simple logistics we'd keep her put and have no intention of moving her we really do recommend this placement for any other parent.

Reply from Natalie Wynn, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Hi, thank you, for your lovely review, we have enjoyed looking after your child. In regards to our outside space, we have recently invested in this area and developed the resources out there. Due to our location being quite central, we are unable to expand. Please let us know if you have any recommendations in regards to the outside area.


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Overall Experience  Overall Experience 5.0 out of 5

My wife and I could not be more thankful to the wonderful staff at Mama Bears for the care they have shown all three of our children. Most importantly, we know our children are safe at Mama Bears, physically and emotionally. The care, attention and encouragement they receive on a daily basis have been
so important to their development: all three have skipped into nursery without so much as a backwards glance in the mornings and return home full of stories about their day, stickers of recognition and excitement for the next day. I cannot overstate the reassurance that has given us.
We would also like to recognise their flexibility with booking each month is amazing. The communication is excellent. The uploaded comments and pictures have entertained and reassured us further that they really 'know' our children.
We wouldn't hesitate to recommend Mama Bears to our friends (we have - several already!). They provide an outstanding quality of care to our children. Thank you.

Reply from Natalie Wynn, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Hi Stephen,
Thank you for your lovely comments, We have enjoyed looking after all three of your wonderful children.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending the nursery for a few months. He started with a few afternoons a week and is now going four full days each week (as I've returned to work). The staff have been so accommodating of the transition in terms of helping our son feel more comfortable away from home, with carers
other than his parents for the first time. The staff are incredibly attentive and responsive. For instance, our son has almost always done contact naps at home and the nursery has helped transition him from contact naps (which they did in the beginning with him) to independent naps. Whenever I pick up my son, he is engaged and busy! Or if not busy, then getting cuddles. I also really like the updates on the app. Thank you to the wonderful staff in the baby room for taking such good care of our son.

Reply from Natalie Wynn, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for your lovely review, we really appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

When we found Mama Bear's Day Nursery (Clifton - Whiteladies Road) we were so relieved. The flexible booking system has been so helpful and the staff are always so friendly and caring. They really put me at ease on my baby's first day and in every visit after, we always pick them up with a big smile
on their face.

Reply from Natalie Wynn, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for your lovely feedback we really appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

Although they didn't have space at the nursery, they did everything it was in their hands to accommodate our child at the nursery.
Since then, we have loved leaving our child at Mama Bear's. From the very smiley, helpful and very professional reception team to the magnificent nurseries and management
team, Mama Bear's experience has been phenomenal.
Definitely recommend it!

Reply from Natalie Wynn, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for your lovely review of our nursery. I am glad you are happy at the nursery.


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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with our nursery choice. Our daughter has been there for 4 months now. We really love the team, they are so friendly and seem so genuinely interested in our little one's life. She has come on leaps and bounds in her speech and play. The flexi schedule also works perfectly for us as doctors.
When we have messed up our shifts, the team have gone above and beyond to try and help. I feel very happy dropping my daughter off and love being updated via the app on her activities, especially the pictures.

Reply from Natalie Wynn, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for your lovely review of our nursery, we have been focusing on developing our outdoor space and making it an area for our children to thrive in. We can't wait for you to see it complete.


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Overall Experience  Overall Experience 5.0 out of 5

The team at Mama Bear's Day Nursery has been fantastic. Everyone is super friendly and our toddler loves playing throughout the day. They are attentive and really know our daughter - what she likes and where she is with her development.
We feel comfortable dropping her off.

Reply from Natalie Wynn, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for your lovely review of our nursery, hopefully now we have employed a new chef the children will enjoy the food more.


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Overall Experience  Overall Experience 4.0 out of 5

This is a lovely nursery with a great staff. They provide wonderful activities for the children and have good facilities. They are excellent at communication and I love seeing photos of what my children are doing. They are very kind people and the children love it there. They are also good at assessing
their personal development. So overall it's a good place to send your precious little ones.
What really lets the nursery down is poor management by the finance team (not the individual site management, which is good). I am on my fifth email to their accounts department just this month to re-amend my incorrect invoice, and I had issues with them pre-covid. This is a long-term issue with staff not cross-checking what their software has calculated properly. My child was changed to a different type of rate than I had agreed without me being informed, and debts and interest have been showing on my bill which wasn't owed. I recommend all parents carefully check their invoicing.

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Overall Experience  Overall Experience 5.0 out of 5

My little one, 18 months, joined the nursery in October 2020, after the long Covid isolation. It was her first experience in a nursery and I was a bit worried because she saw very few people in the previous months. Our experience at this nursery has been extremely positive.
The staff are very caring,
sweet and patient and they organise a lot of fun and interesting activities.
I had the feeling that my little one was very looked after by the staff and she was happy to go from the very beginning.
The facilities are quite new and there is a nice outside space where the kids can play.
The level of cleanliness is very good and my little one liked the food.
We absolutely recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been really happy at the nursery, they have made him feel settled and offered consistency to his development despite the uncertainty of the pandemic which has been great. The communication between myself and the staff has always been good and I am constantly updated with any new information
which as a parent it is always appreciated.

Reply from Justyna van der Laan O'Donnell, Nursery Manager at Mama Bear's Day Nursery (Clifton - Whiteladies Road)

Thank you for taking your time to submit the review. We are very grateful for your positive feedback!


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Current Review Score: 9.5 (9.542)

Overview of Review Score

The Review Score of 9.5 (9.542) out of 10 for Mama Bear's Day Nursery (Clifton - Whiteladies Road) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Mama Bear's Day Nursery (Clifton - Whiteladies Road) is calculated as follows: ( (117 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 168 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.875 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Clifton - Whiteladies Road) is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16. 14 Positive Reviews ÷ 16 = 0.875

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Mama Bear's Day Nursery (Clifton - Whiteladies Road)

What is the Age Range of Children that Mama Bear's Day Nursery (Clifton - Whiteladies Road) accepts?

Mama Bear's Day Nursery (Clifton - Whiteladies Road) accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Mama Bear's Day Nursery (Clifton - Whiteladies Road) Open?

Mama Bear's Day Nursery (Clifton - Whiteladies Road) is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Mama Bear's Day Nursery (Clifton - Whiteladies Road) have capacity for?

Mama Bear's Day Nursery (Clifton - Whiteladies Road) has capacity for a total of 80 Children.

How far is Mama Bear's Day Nursery (Clifton - Whiteladies Road) to the centre of Bristol?

1.4 mile(s) as the crow flies, distance by road may be significantly further.