Fennies Horley, Albert Road

Corner of Albert Road, Corner of Brighton Road, Horley RH6 7HS
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8.8 59 Reviews
Fennies Horley is only a short walk from Horley train station.

Staff are caring and well-trained and understand that parents also need a space to connect and recharge too.

On the nursery’s ground floor, there is a dedicated parent space for parents to unwind.
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Care Provided by Fennies Horley, Albert Road

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Simone (Nursery Manager)
  • Number of Childcare Staff
  • 23
  • Total Places for Children
  • 96
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & the Christmas period

Funding & Fees Guide for Fennies Horley, Albert Road

  • Our fees are all-inclusive, covering everything from meals and snacks, milk and nappies. The minimum plan we offer is 2 full days, and this must include either a Monday or Friday. You can find out more about fees on our website, or alternatively please contact us where one of our Admissions Executives will be able to support you.

Fennies Horley, Albert Road Reviews (59)

Total of 59, showing 21-40
8.8

Fennies Horley, Albert Road has a Review Score of 8.8 (8.799) out of 10, based on 16 reviews in the last 2 years. Over all time Fennies Horley, Albert Road has 59 reviews.

Overall Experience

  • 53
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  • 3

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Review from Victoria H (Mother of Child) published on 16 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Fennies Horley since the age of 1 and yesterday was her last day. We couldn’t be more grateful to all of the staff at Fennies they have all been amazing, so supportive, kind, caring and overall just brilliant.
Deciding what nursery my child went to was a very hard decision
and we definitely made the best one choosing Fennies!

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Review from Victoria S (Mother of Child) published on 11 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management team of the nursery are great. The two ladies are friendly, professional and extremely helpful, always willing to go above and beyond. The staff in my son's room are all wonderful, they are always smiley and give good details about my son’s day. My son settled very quickly, which I feel
is a testament to the environment of the nursery and the lovely staff. My son’s key person writes detailed progress reviews which are informative and lovely to read. My son has made a great connection with his key person which helps with his confidence in general but especially with his speech and toilet training. We love the activities completed, the range of foods they eat and the good manners reinforced at mealtimes, along with good social skills, yoga and signing. All in all, we are very happy with the nursery and have no doubts or worries about anything. My son looks forward to his nursery days and gets excited about what he might learn that day. so lovely to see!

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Review from Laura S (Mother of Child) published on 23 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is an amazing place! Great staff and very welcoming. My little boy has been going here for 4 months now and I couldn’t ask for a better daycare. Staff are so loving and understanding. All the teachers are awesome.

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Review from Angela S (Mother of Child) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing Fennies as our son's nursery was the best decision by far. Our son settled in right away, and this was all thanks to the whole team. He absolutely loves it, and the method of teaching has really helped his development. As a family, who has faced some really difficult periods in recent months,
their level of care, not only to our son but to us as parents has been like no other.
As parents, we feel at peace dropping off our son every day, as we know he is in good hands.

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Review from Kanny O (Mother of Child) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving to a new area in the middle of the pandemic and knowing our little girl would have to return to a new nursery after the lockdown was quite worrying for us. However to begin with, her transfer from another nursery to Fennies Horley was a very seamless one and that made us very pleased. Settling
her into the Horley branch was literally easy peasy! The management and key persons are amazing. The ladies here have always been so cheerful, kind and thoughtful and that makes it very reassuring for us to know our daughter is in good hands! She is always excited and happy to go to nursery, even one year later! The learning resources and activities are also really great and I always look forward to seeing what has been done every day. We have no complaints so far, thank you all for being so genuinely nice and thoughtful towards our daughter and us. Having had the experience of 2 different nurseries, we can honestly say the Horley Fennies is unmatched! Keep it up!

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Review from P N (Father of Child) published on 28 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fennies Horley have been great with our daughter. She loves to come to nursery and really enjoys it. All the staff have been amazing and caring. We are very happy we picked Fennies over the other nurseries we visited.

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Review from Leigh S (Father of Child) published on 28 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has settled into the Toddlers room with ease and the staff are all great. He comes home babbling about everyone and the activities they do, he really enjoys nursery. The setting is really nice too.

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Review from Alessandra S (Mother of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I didn't have any family support to look after my child on Monday. I sent an email to Fennies on Sunday evening and on Monday morning at 7 am I received a confirmation that I could drop Linda at the nursery. Very brilliant, amazing family support!

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Review from Dulce Maria F (Mother of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery, I have my two little ones here and both are very happy, the team really support the children to overcome any situation they can such as potty training etc.
They also were very supportive during difficult times the past year which I really appreciate, they always send activities for
the girls.

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Review from K M (Mother of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy we made the decision for our daughter to attend Fennies Horley.
She has been so supported in settling in which was our biggest worry - we still get tears on drop-offs at times but updates soon after show us she is happily eating her breakfast!
She also naps really well there now
which was a surprise to us as we struggled getting her past 30 minutes in the early days!
She gets excited when we talk about nursery at home and says staff members names.
We have seen her develop in so many different ways since attending and are confident she is getting the best start!

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Review from Daphne V (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has started going to nursery last month, from the age of 12 months. The first weeks were quite overwhelming, as a year of Covid and very little exposure to others hadn't really prepared him for the big world. The team at Fennies Horley have been absolutely amazing. So sweet, caring, patient
and excited. He now loves going every day and we've seen a huge improvement in his ability to play, stay focused and he's even become more cuddly than ever before. We are so happy that our little boy has such a safe and loving place to go to and we are grateful to the Fennies team for all their dedication. We would highly recommend this nursery!

Reply from Niamh, Marketing at Fennies Horley, Albert Road

Thank you for this review! It's lovely to hear that your son loves coming to nursery.


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Review from Hayley W (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little boy started at Fennies Horley in January 2021 after a house move for us. We were made to feel so welcome from the start with a virtual tour initially and then being welcomed into the nursery so our key worker could get to know us all before our little boy settled properly. They’ve been amazing
with remaining compliant with Covid-19 restrictions and our little boy has seemed so happy since day one. At times when he got sad during drop off, we’d have reassuring phone calls within ten minutes or so to put our mind at ease. We’ve noticed developments in his abilities in certain activities and his speech and communication skills. His key worker shows a keen interest in him as an individual and we’re so happy. Thank you Fennies Horley.

Reply from Niamh, Marketing at Fennies Horley, Albert Road

Thank you for this lovely review! We are so glad to hear that your son is developing and enjoying his time at Fennies.


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Review from Josh CR (Father of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great management and staff team. Highly recommend. My son is learning new things every day, this is down to the hard work from all staff. The chef also deserves praise for all her hard work and new ideas.

Reply from Niamh, Marketing at Fennies Horley, Albert Road

Thank you for your lovely review and recommendation, it is great to hear that your son is learning lots!


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Review from Pragathy P (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

According to me, the staff are really good and my child gets settled once she’s with her teacher. I can see so much improvement in my child after she started the preschool. Overall, we are happy and satisfied.

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Review from Lloyd J (Father of Child) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I had concerns about sending our daughter at an early age, as she was premature and very close to us both but Fennies Horley ticked all the boxes for us and when our daughter started. We can’t praise the team enough for going out of their way to help her settle in. They have helped us develop
our baby into a lovely little girl and she can’t wait to go to nursery for the lovely home cooked nutritionally balanced meals, facilities and wonderful staff she loves to learn from.

Reply from Niamh, Marketing at Fennies Horley, Albert Road

Thank you for your lovely review. We are so happy to hear that your daughter has settled in and is enjoying her time at nursery.


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Review from Victoria H (Mother of Child) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to Fennies Horley since December last year, having recently moved into the area. He has settled in well and absolutely loves it there, upon joining he was made so welcome by everyone. The staff are all amazing and very caring. I'm always very impressed at all the activities they
do. There is so much creative play and fun, as well as interesting ways to learn and engage the children. They have an excellent garden space which they make full use of. The staff are great at keeping the app updated with all the daily activities and fun photos so I always feel connected. The staff at Fennies Horley have also achieved what I was beginning to feel was impossible and that is getting my extremely fussy son to try and eat new foods. What they have achieved with him so far is amazing. Overall I can't recommend this nursery enough.

Reply from Niamh, Marketing at Fennies Horley, Albert Road

Thank you so much for your lovely review and recommendation!


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Review from Sara P (Mother of Child) published on 30 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter loves to go to Fennies Horley! She had started over a year ago and every day she comes back satisfied from her day in preschool. We had a tough year but the management and staff have been fantastic throughout the pandemic, with great, physical support in school and online for children who
were isolating. Would definitely recommend.

Reply from Niamh, Marketing at Fennies Horley, Albert Road

Thank you for your lovely review. It's great to hear that your daughter loves coming to nursery.


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Review from Lucy C (Mother of Child) published on 30 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely would recommend Fennies to all parents looking for childcare. Both my children are very settled within the nursery the youngest being 10 months, gets super excited when pulling up each morning to go in (That says a lot)! The staff are all very caring and make the girl's daily experience very
comforting. Making both my girls so settled within the Fennies environment. Both my girls are excelling for the ages. With my 3 year old now speaking and singing in Spanish! Fennies is a very professionally run nursery, having dealt with the Covid situation in the past year amazingly. The team have made us feel reassured all the way through and confident for our children to still attend. I would 100% recommend any child joining this wonderful setting.

Reply from Niamh Mullan, Marketing Manager at Fennies Horley, Albert Road

Thank you so much for your review! We are so glad to hear that your children have settled in to Fennies.


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Review from Kerry K (Mother of Child) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fennies Horley has been the absolute best decision. My son is so happy in the setting and has built the most wonderful bond with his key person, who is honestly such an asset to Fennies Horsley. We have needed some support over the last few months and the management have been so wonderful. I cannot
recommend this nursery more.

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Review from Hannah T (Mother of Child) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Fennies Horley since she was nine months old, she is now three and will soon be going off to primary school. I cannot thank Fennies Horley enough for every single thing that they have done for my daughter. She is so smart, intelligent and so positive! I love hearing about
her day when we are walking home. The staff are so kind and supportive. I recommend Fennies Horley to any person that asks me about childcare. When my daughter leaves I’m not sure who will miss the staff more, me or her!

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Current Review Score: 8.8 (8.799)

Overview of Review Score

The Review Score of 8.8 (8.799) out of 10 for Fennies Horley, Albert Road is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.174 for Fennies Horley, Albert Road is calculated as follows: ( (133 Excellents x 5) + (11 Goods x 4) + (15 Satisfactorys x 3) + (8 Poors x 2) + (23 Very Poors x 1) ) ÷ 190 Ratings = 4.174

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.625 Points relating to the number of positive Reviews for Fennies Horley, Albert Road is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2. 12 Positive Reviews ÷ 19.2 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Ofsted Outstanding 2018

Recipient: Fennies Horley, Albert Road

Date: Friday 05 Jan 2018 More details

Meet the Team (3)

Nicola

Nicola

Job Title: Regional Manager

Nicola has over 30 years of experience working in the Early Years tackling many challenges that the industry regularly presents. Nicola has successfully led teams to achieve ‘Outstanding’ outcomes during inspections and in everyday practice. More recently, she headed up training and quality for a large provider, leading a team of specialists supporting various nursery teams and managers to take steps towards success in providing high-quality childcare.

... Read more
Simone

Simone

Job Title: Nursery Manager

What’s a fun fact that makes you stand out?
Simone has 4 children of her own, so whether she’s at work or at home, she’s always providing quality care for children.

What helps you stay connected with your communities?
Connecting with businesses within the local community to help provide opportunities for the children that they wouldn’t ordinarily experience at home.

What’s something you have loved about your Early Years Career so far?
Being able to manage different nurseries, each of which providing different insight into how to best run an outstanding nursery.

What’s your ambition to help improve the Early Years Sector?
For all the children to have the opportunity to reach their full potential.

... Read more
Isabella

Isabella

Job Title: Admissions Executive

What’s a fun fact that makes you stand out?
Bella once went paragliding over Turkey, showcasing her fearless attitude to life.

What helps you stay connected with all the nurseries and their staff?
Having regular staffing calls to check in with them and see what support they need.

What’s the best part about your job?
Being able to complete the child’s journey from enquiry all the way to their first day.

How do you go above and beyond to help support our parents?
Adaptability, offering the best advice depending on a parent’s current situation.

... Read more

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