Fennies Horley, Albert Road

Corner of Albert Road, Corner of Brighton Road, Horley RH6 7HS
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8.8 59 Reviews
  • Fennies Horley, Albert Road, Horley
Fennies Horley is only a short walk from Horley train station.

Staff are caring and well-trained and understand that parents also need a space to connect and recharge too.

On the nursery’s ground floor, there is a dedicated parent space for parents to unwind.

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Care Provided by Fennies Horley, Albert Road

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Simone (Nursery Manager)
  • Number of Childcare Staff
  • 23
  • Total Places for Children
  • 96
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & the Christmas period

Funding & Fees Guide for Fennies Horley, Albert Road

  • Our fees are all-inclusive, covering everything from meals and snacks, milk and nappies. The minimum plan we offer is 2 full days, and this must include either a Monday or Friday. You can find out more about fees on our website, or alternatively please contact us where one of our Admissions Executives will be able to support you.

Fennies Horley, Albert Road Reviews (59)

Total of 59, showing 41-59
8.8

Fennies Horley, Albert Road has a Review Score of 8.8 (8.799) out of 10, based on 16 reviews in the last 2 years. Over all time Fennies Horley, Albert Road has 59 reviews.

Overall Experience

  • 53
  • 2
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  • 3

Date Published

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Review from Kitty T (Mother of Child) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Going from lockdown to nursery in a new area was such a daunting thought. My baby had barely left my side, and I was just as nervous as him! I couldn’t have felt more reassurance from the team at Fennies Horley. He took a little while to settle in, but we received updates and photos showing him getting
more and more confident by the day. When I drop him off now he barely looks back! He absolutely loves his days at Fennies and has come on in leaps and bounds. Nothing is too much trouble, and the teamwork so hard to make sure everyone has a wonderful time whilst upholding fantastic safety standards during Covid. The nutrition is brilliant, and the chef is always making exciting new dishes. Starting nursery is a big decision and a huge change, but our transition was made so much easier by Fennies. Thank you for all of your hard work!

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Review from Rafaella W (Mother of Child) published on 13 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fennies is a lovely nursery with lovely and caring teachers, and my daughter is very happy there. Fennies have responded very well to the Covid crisis by making all the necessary changes to the rooms in order to accommodate children of key workers as well as the bubble system introduced by the government.
As my husband and I are both key workers, my daughter attempted nursery during the national lockdown as I always felt confident to send her into the nursery. The only thing that is not ideal is the frequent change of staff between rooms. My daughter has been at Fennies for a year and a term now and she’s on her 5th key person, which, in my view, is a little too many for the length of time that she’s attended the setting.

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Review from Hannah C (Mother of Child) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter joined the Explorers room straight after the first lockdown. At 1 year old, she couldn't remember what it was like to be around other babies or people, so we knew settling her into a nursery was going to be challenging, particularly because I couldn't be there with her during the settling
in period. The management team were so flexible to allow our daughter to take her time and build up her confidence being around new people. The Explorers team were so caring, giving our daughter lots of cuddles and attention. It then wasn't long before our daughter was happy to walk into the nursery with a smile on her face! She absolutely loves going to nursery and the amazing team who look after her. She has grown in confidence, is a little chatterbox at home and has learned so many new skills. We are relocating and so sad to leave Fennies. I don't think we could have found a better nursery and more caring team to look after our daughter. Thank you so much!

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Review from Michelle J (Mother of Child) published on 21 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fennies lives up to its outstanding Ofsted rating as every part of their nursery and care of children is outstanding. During the 10 months that my son attended Fennies there is nothing that I could say could be better or improved.
They are brilliant with the children they look after and their parents.
They always listened and put in place what we asked, for example, potty training and nap times.
Absolutely brilliant!

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Review from S S (Mother of Child) published on 31 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fennies is a lovely nursery for our two-year-old son - he's been there since he was ten months old and we are very happy with all that the wonderful team do for him. They take us along on their journey with him and we appreciate all the little extras, they really do go above and beyond for him. He's
made so much progress and it's all down to the wonderful team and their management. A big thank you, as always you're the best.

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Review from T R (Mother of Child) published on 29 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Fennies, my son started at Fennies when he was 1 year old, he is now 4 and we couldn’t be happier. The staff are very friendly, management very helpful and I am confident that my son is well looked after. Fennies Horley is fantastic, would highly recommend.

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Review from Miguel R (Father of Child) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service my baby wants to go to the nursery and play with her friends and the staff.

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Review from Louise H (Mother of Child) published on 24 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started here a few months back and she has settled in so well. She is still only a little one but I can see the bond she is making with her key person and all the staff in the room, she smiles at each of them in the morning. The girls are so caring and always go the extra mile to make sure
she and I are happy.
The rooms are so well presented and I can see what things she is doing in the day. My little one seems to really like the food and always eats her food and the chef is catering to her weaning needs.

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Review from Laura K (Mother of Child) published on 11 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fennies in Horley has provided an amazing home from home environment for my son since he joined last October.
The staff are all friendly, warm and welcoming and each day my son is cared for and stimulated with a range of well thought through activities. He has truly flourished since joining the nursery.
I
recently attended a stay and play session and was really impressed with how organised the baby room is. The food on offer each day is delicious and nutritious and each day my son enjoys something new and tasty.
I am really impressed with Fennies in Horley and wouldn’t hesitate to recommend them to any of my friends.

Reply from Laura Woods at Fennies Horley, Albert Road

Dear Laura


Thank you for your kind review and recommendation. We are so glad you and your child feel at home in the nursery and that you have seen such a positive change in his development.


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Review from Carly T (Mother of Child) published on 11 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Fennies Horley since he was 11 months old.
He is now nearly 5.
He is so happy and comfortable and is coming on leaps and bounds.
He loves his friends at nursery and often talks about the staff that have had a positive impact on his day.

Reply from Laura Woods at Fennies Horley, Albert Road

Dear Carly


Thank you for your lovely review. It has been a joy to have your little one share his early childhood journey and see him flourish as he prepares for school.


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Review from Gemma R (Mother of Child) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have always been very friendly and can tell my son aged 16 months really loves it at Fennies. The team have been very supportive, bringing out the best in my son and feel very comfortable leaving him at the trusted Fennies. The level of communication on a daily and monthly basis has been brilliant.
At first, when I visited I was concerned the outdoor area was too small. However, they make up for it with trips out and about and make good use of the space, plus inside makes up for it. Overall very pleased.

Reply from Laura Woods at Fennies Horley, Albert Road

Dear Gemma


Thank you for your lovely review of our day nursery in Horley. We are so glad you and your son have settled in so well to the nursery, it is a joy to have him with us.


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Review from Laurel D (Mother of Child) published on 7 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fennies Nursery in Horley is an amazing nursery. The nursery itself is spotless, bright and beautiful and the staff are a wonderfully social and a friendly team. They are very accommodating and understanding and always happy to have a chat with the parents and children. My daughter is just turning 2
and has been with this nursery since she was 13 months old. She started out in the "baby room" and has recently just moved to the "toddler room". She has been cared for like she's one of their own, with plenty of cuddles and affection, but she has also developed beyond what I could have hoped. She's learned so much and her eating has greatly improved since starting at the nursery (an award winning children's cookery book writer has personally designed their menus for all ages). I've watched her grow under the team's guidance and nurturing. My partner and I couldn't be happier with our daughter's progress and treatment at this nursery. Would highly recommend.

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Review from Sacha C (Mother of Child) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child loves coming here, he loves the staff and looks forward to being dropped off. I feel his needs are completely catered for and nothing is ever too much trouble. The staff are always polite and helpful and the manager is always visible. I have used other nurseries previously and this one definitely
shone through. Great work guys.

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Review from Aud W (Mother of Child) published on 27 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management team and staff at Fennies at Horley are amazing. Both my son and I have been treated so well. They really listen and have a genuine interest in the well being and development of each child. I was very nervous about placing my child into nursery but with the support of these wonderful
people they have made the transition a lot easier. I cannot praise my son's key worker enough, she regularly keeps me up to date which is wonderful. I wouldn't hesitate to recommend this nursery.

Reply from Grace Edwards, Business Administrator at Fennies Horley, Albert Road

Thank you for your feedback – it’s good to hear! Please do spread the word about our Horley nursery!


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Review from Rea P (Mother of Child) published on 1 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter started at Fennies after Christmas at just under 5 months old and she is having a fabulous time. From even before we registered her the manager has been extremely helpful and supportive, enabling me to return to work confident that my daughter is being cared for in a happy, friendly environment.
I couldn't be happier with the care that she is receiving and even in the few weeks she has been there I have noticed a difference in her interactions and development.

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Review from Hayley Y (Mother of Child) published on 11 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased and impressed with Fennies in Horley. The staff are all welcoming, caring and friendly, making settling in much easier for both parent and child. The resources are good quality and well rotated, allowing different experiences for my children each week. The meals are nutritious and
appealing and are also well rotated. I am most pleased with the way they allow the children to determine topics, themes and outings based on the childrens interests at the time. They recently went to a local stables after some of the girls were playing with My Little Pony. Great nursery, brilliant opportunities.

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Review from Jenna R (Mother of Child) published on 16 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children settled really well into Fennies. The staff always seem pleased to see us and are eager to tell us what they have planned. My 3 year old daughter loved her recent trip to the local park. Both my children have built great relationships with the staff and are really happy at nursery.
We've recently received our 6 week starting points, and the staff are able to clearly highlight where they are with their development. We love it.

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Review from Shelley T (Mother of Child) published on 13 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has only been at the nursery for a few months but she really loves it. I love how they manage to do so much each day with the children. Like I say my daughter has not been there very long but we had parents evening and her key worker knew my daughter so well in the way she explained, which
makes me very happy that my daughter is being herself and enjoying it.

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Review from Laura W (Mother of Child) published on 1 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Fennies Horley in August of this year at just 7 months old. I have been so impressed with the way her teachers have helped her to settle in and she loves going to nursery as a consequence. We as parents feel confident and happy as we know she is well looked after and enjoying
herself when we are at work. The 'buddy' (key worker) system works really well and enables her buddy to keep a special eye on her and build a good relationship. Her main teachers always go the 'extra mile' thinking of fun activities like coloured spaghetti and cut out biscuits which they often come up with in their spare time and on their own initiative. The manager is always helpful, knowledgeable and organised as is her super assistant. All of the staff are brilliant and the nursery chef makes delicious home cooked meals which our daughter wolfs down! We are very impressed and could not recommend this nursery enough.

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Current Review Score: 8.8 (8.799)

Overview of Review Score

The Review Score of 8.8 (8.799) out of 10 for Fennies Horley, Albert Road is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.174 for Fennies Horley, Albert Road is calculated as follows: ( (133 Excellents x 5) + (11 Goods x 4) + (15 Satisfactorys x 3) + (8 Poors x 2) + (23 Very Poors x 1) ) ÷ 190 Ratings = 4.174

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.625 Points relating to the number of positive Reviews for Fennies Horley, Albert Road is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2. 12 Positive Reviews ÷ 19.2 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (1)

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Meet the Team (3)

Nicola

Nicola

Job Title: Regional Manager

Nicola has over 30 years of experience working in the Early Years tackling many challenges that the industry regularly presents. Nicola has successfully led teams to achieve ‘Outstanding’ outcomes during inspections and in everyday practice. More recently, she headed up training and quality for a large provider, leading a team of specialists supporting various nursery teams and managers to take steps towards success in providing high-quality childcare.


Simone

Simone

Job Title: Nursery Manager

What’s a fun fact that makes you stand out?
Simone has 4 children of her own, so whether she’s at work or at home, she’s always providing quality care for children.


What helps you stay connected with your communities?
Connecting with businesses within the local community to help provide opportunities for the children that they wouldn’t ordinarily experience at home.


What’s something you have loved about your Early Years Career so far?
Being able to manage different nurseries, each of which providing different insight into how to best run an outstanding nursery.


What’s your ambition to help improve the Early Years Sector?
For all the children to have the opportunity to reach their full potential.


Isabella

Isabella

Job Title: Admissions Executive

What’s a fun fact that makes you stand out?
Bella once went paragliding over Turkey, showcasing her fearless attitude to life.


What helps you stay connected with all the nurseries and their staff?
Having regular staffing calls to check in with them and see what support they need.


What’s the best part about your job?
Being able to complete the child’s journey from enquiry all the way to their first day.


How do you go above and beyond to help support our parents?
Adaptability, offering the best advice depending on a parent’s current situation.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Fennies Horley, Albert Road to verify any information. View our terms and conditions. Fennies Horley, Albert Road has an Enhanced Service – more info.