Partou Merchant Square Day Nursery & Pre-school

13 Harbet Road, Paddington, London W2 1AJ
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9.4 110 Reviews
  • Partou Merchant Square Day Nursery & Pre-school, London
Partou Merchant Square Day Nursery & Pre-school opened in September 2014 as a brand new purpose-built nursery in the newly developed Paddington Basin area. The nursery intends to quickly earn itself a reputation as the leading provider of childcare in Paddington, offering outstanding care to children aged 3 months to 5 years and will be open from 7.30am to 6.30pm Monday - Friday, for 51 weeks of the year (closed during Christmas week).

Merchant Square Day Nursery, is a warm and welcoming nursery providing high-quality care and delivering outstanding outcomes for their children. Offering stimulating and engaging spaces for children to grow and develop in, with lots of natural resources providing fantastic opportunities for children to explore, play and learn.

Merchant Square Day Nursery, follow a simple ethos where they believe that children should be allowed to be children and the adults who look after them should believe that too. They use real and authentic items in play which provides many more learning opportunities and encourages children to have proper experiences.

Merchant Square Day Nursery believes in nurturing children’s individual interests to help them develop and grow in all areas of their education and well being. Learning through play is at the heart of everything that they do.

Freshly prepared meals are provided onsite, catering for allergies and special dietary requirements.

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Care Provided by Partou Merchant Square Day Nursery & Pre-school

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Bozena Herbut (Nursery Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 60
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Partou Merchant Square Day Nursery & Pre-school Reviews (110)

Total of 110, showing 1-20
9.4

Partou Merchant Square Day Nursery & Pre-school has a Review Score of 9.4 (9.416) out of 10, based on 9 reviews in the last 2 years. Over all time Partou Merchant Square Day Nursery & Pre-school has 110 reviews.

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Review from S R (Mother of Child) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son joined back in June 2024 and has really struggled to settle in. The nursery staff however have been very supportive both towards my son and I to find the best way to settle him in. The staff are all so lovely and caring. You really get to know them which puts me at ease knowing they genuinely
care and enjoy what they do. The kids all seem very happy with plenty of toys and space to play in. What I really like about this nursery is the amount of children in each room. Compared to other nurseries this nursery doesn't have many kids which is something I really like because it allows the staff to really pay attention to each child's needs and also makes it easier for children to settle into a new environment knowing they get the comfort they need. The safeguarding policies in place are really good. You get a phone call if any accident occurs so no surprises when you pick up your child. There's an app where they update you on what your child has done during each day.

Reply from Ali K, Family Care Team at Partou Merchant Square Day Nursery & Pre-school

We're happy you found our staff to be so supportive during your experience here at Partou Merchant Square Day Nursery & Pre-school. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!


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Review from L C (Mother of Child) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been at Partou Merchant Square since 6 months old (now 2) and has loved his time until now! He runs in in the morning and always comes home happy. Staff is lovely and really take the time to get to know our son. Would highly recommend it!

Reply from Ali K, Family Care Team at Partou Merchant Square Day Nursery & Pre-school

Thank you for your kind review; we are happy to pass along your comments to the team here at Partou Merchant Square Day Nursery & Pre-school!


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Review from Josh T (Father of Child) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter came to the nursery very young and my wife and I were worried how she would get on away from us so early. Luckily for us, our daughter found such a wonderful, warm and happy place that makes her happier and happier every day. We're lucky to have found Merchant Square!

Reply from Leah Hannon, Marketing at Partou Merchant Square Day Nursery & Pre-school

Thank you Josh for your review. We are very happy your daughter has settled in well with us at such a young age. Our staff members work very closely with all parents and carers to make sure any child settles in well.


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Review from Evi S (Mother of Child) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We really love Merchant Square Nursery. Our daughter has really settled in well and has gained so much confidence thanks to the staff here. I would highly recommend.

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Review from Bansani S (Mother of Child) published on 31 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with our daughter's progress at the nursery. The activities here are very engaging and have made her very confident and creative. The staff here is very good and give attention to each child's needs. Our daughter looks forward to spending her time with all her friends at the nursery!

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Review from Tania G (Mother of Child) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and nurturing environment. Was a godsend to my son. Amazing food and social environment. My son has had an amazing two years! Keep up the great work!

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Review from Atikah P (Mother of Child) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the progress that my daughter has made. Thank you to Merchant Square Nursery for the effort and care for my daughter.

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Review from A M (Mother of Child) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter settled in super quickly (just a few days!) with the help of the welcoming and caring team at Merchant Square. She gets super excited to get into the pram every morning and throw herself into her key person's arm every morning, and every weekend when we walk by she is quite disappointed
to not get inside. Have absolute confidence in the team for caring for the most important person in my life.

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Review from G A (Mother of Child) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place with super friendly and dedicated staff. My daughter has been attending for seven months now and refuses to leave when I pick her up. She's learning a lot and making friends. Very happy with it.

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Review from Lily G (Mother of Child) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff, friendly supportive and kind. All staff help the kids in many ways and make their time at the nursery full of joy. The team are the most wonderful humans and teachers and they create a good atmosphere and lots of happiness. You can see how much they do for all the kids as the children
all love them and respect them. I will defiantly miss them and so will my kids.

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Review from K P (Mother of Child) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Merchant Square are amazing! My son started here at 10 months old and the care and learning he has had surpassed any of my expectations. His speech and understanding is way beyond my expectations and I couldn't be happier. The staff look after him as if he was their own child, encouraging him to try
new things and helping him where he needs it. The meals are healthy and nutritious, the activities and outings are knowledge based as well as exciting and the general day to day care is second to none. The best decision I've ever made was sending him to Merchant Square.

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Review from J G (Father of Child) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son had an amazing time and journey at Merchant Square. His learning trajectory was excellent and this was thanks to the care and effort of the staff. He loves his nursery (or tea party as he calls it) his peers, the staff, he brings home lovely stories and memories. I've never felt so confident
to leave my son in the care of someone as I feel with Merchant Square, this is the biggest peace of mind that a parent can have. Thank you very much.

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Review from S H (Mother of Child) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best place and the staff very friendly, just I can say highly recommended for everything. Thank you Merchant Square Day Nursery.

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Review from N M (Mother of Child) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has attended this nursery since 2020. Our overall experience has been amazing. The care and education provided is of par excellence. The staff at Merchant Square are so committed and work with so much dedication. They have always kept us as parents updated about my child's progress. Communication
between staff, management and us has been top-notch. Special thanks to the manager for being so warm and has always attended to our needs. Special thanks to two staff members for always welcoming my child with a smile. We will miss Merchant Square!

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Review from F J (Mother of Child) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful nursery with good understanding especially when I comes into single mother doing things alone. Thank you to all the teachers that supported my child.

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Review from F Y (Mother of Child) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this nursery. The staff are very welcome, they work very closely with the family. My son and my daughter went to Merchant Square, I am very happy. Thank you to all staff and to the manager. I manage to finish my entire course because of you, thank you for understanding me.

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Review from H R (Mother of Child) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience at Merchant Square Day Nursery is remarkable! We cannot thank the staff enough, both my husband and I have seen a lot of progress in our daughter.
Staff are very friendly, our key worker and co-key worker have made a great influence on our child.

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Review from Sara H (Mother of Child) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was very good to have a review with our keyworker, as it gave me the chance to understand my child's development and areas to work on.
Our key worker is very friendly and open to working on things that I want my child to develop further. I felt very heard and I felt like me and the key worker are
working as a team. My overall experience of the preschool and the staff has been very positive and my child has developed socially due to their hard work.

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Review from Elizabeth M (Mother of Child) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are brilliant and the relationship that one member of staff, in particular, has grown with, not only me but my son also is brilliant. I thank her for the ongoing support given.

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Review from R H (Father of Child) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very attentive and provide excellent care and development for our child. They keep us updated on all areas of development and are always very flexible around our needs.

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Current Review Score: 9.4 (9.416)

Overview of Review Score

The Review Score of 9.4 (9.416) out of 10 for Partou Merchant Square Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.766 for Partou Merchant Square Day Nursery & Pre-school is calculated as follows: ( (84 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 107 Ratings = 4.766

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.65 Points relating to the number of positive Reviews for Partou Merchant Square Day Nursery & Pre-school is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12. 9 Positive Reviews ÷ 12 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Bozena

Bozena Herbut

Job Title: Nursery Manager

I hold a level 4 qualification in Childcare and Education, and I have had the privilege of working with children of all ages during my childcare experience since 2005. I am very proud to be able to work with children in their Early Years; being an educator at the most crucial stage in children’s lives. I believe that the first five years of a child’s life are the foundations that support happiness, health, social skills, and emotional intelligence. I am lucky enough to be in a position where I can inspire, support and provide training to driven and dedicated team members who share our vision.


Frequently Asked Questions about Partou Merchant Square Day Nursery & Pre-school

What is the Age Range of Children that Partou Merchant Square Day Nursery & Pre-school accepts?

Partou Merchant Square Day Nursery & Pre-school accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Partou Merchant Square Day Nursery & Pre-school Open?

Partou Merchant Square Day Nursery & Pre-school is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Partou Merchant Square Day Nursery & Pre-school have capacity for?

Partou Merchant Square Day Nursery & Pre-school has capacity for a total of 60 Children.

How far is Partou Merchant Square Day Nursery & Pre-school to the centre of London?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Partou Merchant Square Day Nursery & Pre-school to verify any information. View our terms and conditions. Partou Merchant Square Day Nursery & Pre-school has a Platinum Service – more info.