Our fees are all-inclusive, covering everything from meals and snacks, milk and nappies. The minimum plan we offer is 2 full days, and this must include either a Monday or Friday. You can find out more about fees on our website, or alternatively please contact us where one of our Admissions Executives will be able to support you.
Fennies Epsom, Hook Road has a Review Score of 8.8 (8.821) out of 10, based on 10 reviews in the last 2 years. Over all time Fennies Epsom, Hook Road has 45 reviews.
Review from Sandra M (Mother of Child) published on 15 March 2021
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Vana A (Mother of Child) published on 10 September 2020
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from K H (Mother of Child) published on 17 July 2020
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Luiza D (Mother of Child) published on 8 August 2019
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Tayyaba Z (Mother of Child) published on 1 May 2019
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from N S (Father of Child) published on 1 March 2019
Submitted via Postal Card •
Report
Reply from Danielle Hughes at Fennies Epsom, Hook Road
Dear Nick
Thank you so much for your review. We really love the garden space too! I am so glad you and your son are enjoying being part of Fennies.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from A D (Mother of Child) published on 28 February 2019
Submitted via Postal Card •
Report
Reply from Danielle Hughes at Fennies Epsom, Hook Road
Thank you for your review. We are so glad your little one is happy and settled at the nursery. The team have loved getting to know him.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from C C (Mother of Child) published on 28 February 2019
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Rachel C (Mother of Child) published on 28 February 2019
Submitted via Postal Card •
Report
Reply from Danielle Hughes at Fennies Epsom, Hook Road
Dear Rachel
Thank you for your lovely review!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Kirstie D (Mother of Child) published on 22 January 2019
Submitted via Website •
Report
Reply from Cara Munnery at Fennies Epsom, Hook Road
Dear Kirstie
Thank you for your kind review of our nursery in Epsom. We are so glad that you and your little one enjoyed your time with us and she is doing so well in school. We miss her very much at the nursery.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Louise P (Mother of Child) published on 14 October 2016
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from M M (Mother of Child) published on 10 October 2016
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Ricki L (Father of Child) published on 27 September 2016
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Z W (Mother of Child) published on 12 September 2016
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Amy G (Mother of Child) published on 12 September 2016
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from K M (Mother of Child) published on 12 September 2016
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from M G (Father of Child) published on 30 August 2016
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from M C (Mother of Child) published on 11 July 2016
Submitted via Website •
Report
More external trips out would be good.
Overall a great nursery, would thoroughly recommend.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Layla B (Mother of Child) published on 11 July 2016
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Kirsty F (Mother of Child) published on 11 July 2016
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
The Review Score of 8.8 (8.821) out of 10 for Fennies Epsom, Hook Road is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.504 for Fennies Epsom, Hook Road is calculated as follows: ( (88 Excellents x 5) + (18 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 119 Ratings = 4.504
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.317 Points relating to the number of positive Reviews for Fennies Epsom, Hook Road is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 number of registered child places is 21.6. 9 Positive Reviews ÷ 21.6 = 0.417
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Nursery Manager
What’s a fun fact that makes you stand out?
Jose is a very keen artist, outside her work life she makes bespoke prints and drawings of pets.
What helps you stay connected with your communities?
Sharing free activities that exist within the local area for parents to do with their children to keep them active and engaging with the community.
What’s something you have loved about your Early Years Career so far?
Transitioning from an apprentice to a Nursery Manager, along the way providing the teams with outstanding activities to help develop the children.
What’s your ambition to help improve the Early Years Sector?
Continue to provide outstanding care within the setting along with a community culture that naturally promotes parents to reach out to the community.
Job Title: Deputy Manager
What’s a fun fact that makes you stand out?
Rebecca used to be a gymnast when she was growing up, showcasing her passion for learning through sports and movement-based activities.
How does your nursery help inspire the local community?
Doing trips to the local library, sometimes they run classes where the children can meet children from other nurseries in the local community.
What's something you have loved from your Early Years journey so far?
Being part of the management team, helping us build a highly regarded reputation within the community.
What’s your ambition for the future of Early Years Education at your nursery?
More learning through trips out of the nursery to venues like the museum, to offer experiences that children don’t often get exposed to.
Job Title: Admissions Executive
What’s a fun fact that makes you stand out?
Bella once went paragliding over Turkey, showcasing her fearless attitude to life.
What helps you stay connected with all the nurseries and their staff?
Having regular staffing calls to check in with them and see what support they need.
What’s the best part about your job?
Being able to complete the child’s journey from enquiry all the way to their first day.
How do you go above and beyond to help support our parents?
Adaptability, offering the best advice depending on a parent’s current situation.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Fennies Epsom, Hook Road to verify any information. View our terms and conditions. Fennies Epsom, Hook Road has an Enhanced Service – more info.