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Woodberry Day Nursery (Peartree) Ltd has a Review Score of 9.4 (9.447) out of 10, based on 11 reviews in the last 2 years. Over all time Woodberry Day Nursery (Peartree) Ltd has 52 reviews.
Review from Emily E (Mother of Child) published on 11 August 2021
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Reply from Cheryl Morgan-Sagar, Manager at Woodberry Day Nursery (Peartree) Ltd
Thank you for your feedback. I am pleased to hear that you have been welcomed by the team and that you are happy with your nursery choice. We will continue to strive to exceed your expectations. The app is a great tool to communicate important information through but please do not feel that you cannot ask questions either face to face, via phone or email. We can always plan a time to catch up with you.
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Review from Anna N (Mother of Child) published on 1 July 2021
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Reply from Alison Murray, Area Manager at Woodberry Day Nursery (Peartree) Ltd
Thank you so much for your review. I'm so pleased to hear the care your child receives is excellent and you feel confident leaving them with us.
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Review from L A (Mother of Child) published on 1 July 2021
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Reply from Alison Murray, Area Manager at Woodberry Day Nursery (Peartree) Ltd
Thank you so much for your review. I am pleased that the key person keeps you informed and meets your child's medical needs. The app helps with our communication and daily updates, including photos.
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Review from Kelly H (Mother of Child) published on 1 July 2021
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Reply from Alison Murray, Area Manager at Woodberry Day Nursery (Peartree) Ltd
Thank you for taking the time to leave us a review. We are so pleased that your family really enjoy Woodberry. The staff strive to make sure all children's individual needs are met including dietary. I'm glad you witness this in our staff.
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Review from Stephen D (Father of Child) published on 15 June 2021
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Reply from Cheryl Morgan-Sagar, Manager at Woodberry Day Nursery (Peartree) Ltd
Our team are disappointed to read your review of our nursery. We strive to offer as much flexibility as possible but we can only add extra sessions/change schedules when we have availability. To protect our families, we also cannot admit children who are unwell with COVID symptoms - though we know this can sometimes cause inconvenience to some, it is for the benefit of the greater community. With regards to there being a slight delay prior to the publishing of some observations, this is a result of our team prioritising the well-being and care of children over paperwork - something we are not willing to compromise on. Education is of paramount importance to us, as already highlighted, the team are focused on the children's nursery experience, ensuring that they are receiving high-quality interactions and care. We have been offering zoom meetings/phone calls to parents who wish to discuss their child’s development. If any of these queries/concerns had been raised we could have addressed them.
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Review from R B (Mother of Child) published on 12 May 2021
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Reply from Cheryl Morgan-Sagar, Manager at Woodberry Day Nursery (Peartree) Ltd
Hi, thank you so much for this excellent feedback. I have passed this on to your son's key worker, room leader and team. It was greatly received! It is great to hear that the settling in process worked well for you as a family, we strive to work closely in partnership with our parents/carers. I am proud to hear that this is recognised by yourself, we will continue to offer the best care and partnership working we can. Thanks.
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Review from Hannah F (Mother of Child) published on 4 May 2021
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Reply from Cheryl Morgan-Sagar, Manager at Woodberry Day Nursery (Peartree) Ltd
Hi Hannah, Thank you so much for this lovely feedback, I have passed it onto the team. I am pleased to hear that you feel comfortable and happy with the settling process. I know that his Key Person has been excited to share the next stage of his adventure with you.
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Review from S F (Mother of Child) published on 22 April 2021
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Reply from Cheryl Morgan-Sagar, Manager at Woodberry Day Nursery (Peartree) Ltd
Hi, thank you so much for your wonderful review. It is great to hear that you have seen such a change in your daughter's development. Supporting our children's individual needs is what our team strive to achieve. We will continue to support her journey at Woodberry.
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Review from K M (Mother of Child) published on 15 April 2021
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Reply from Cheryl Morgan-Sagar, Manager at Woodberry Day Nursery (Peartree) Ltd
Hi, Thank you for taking the time to leave a review. The key person approach is extremely important to us so I am pleased to see that you have highlighted this as a strength of our setting. Thank you for your comments on our menu, we strive to provide all of our children with healthy nutritious meals using our Early Years Nutrition Partnership. I am pleased to read that you have seen improvements in the current management of the setting. I will be in contact shortly to discuss anything else I can do to support your family.
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Review from Anita C (Mother of Child) published on 14 April 2021
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Reply from Cheryl Morgan-Sagar, Manager at Woodberry Day Nursery (Peartree) Ltd
Hi, Thank you for such a wonderful review of our nursery and team. It is great to hear that it shows to you, how passionate and dedicated our team are. The key person bond is so important to us and your review also confirms that this is apparent to others. We continue to do our best for the children and families we work with.
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Review from Alec F (Father of Child) published on 14 April 2021
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Reply from Cheryl Morgan-Sagar, Manager at Woodberry Day Nursery (Peartree) Ltd
Hi, Thank you for your review. I am so pleased that you feel our safety precautions are of a high standard. We always endeavour to keep our staff, children and families safe, whilst having as much fun as possible. It has been a pleasure having your child join us and I know they have already made strong bonds with the team.
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Review from Matthew K (Father of Child) published on 9 April 2021
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Reply from Cheryl Morgan-Sagar, Manager at Woodberry Day Nursery (Peartree) Ltd
Hi Matthew, Thank you for your glowing review of the nursery and team. I will ensure that they receive your feedback. I am pleased to hear that you find the Famly app beneficial and that the team are still managing to engage with you, via handovers. It is also great to hear that your son is excited to come, he is a delight to have.
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Review from David G (Father of Child) published on 2 February 2021
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Reply from Alison Murray, Area Manager at Woodberry Day Nursery (Peartree) Ltd
Thank you David for your review. I'm glad to hear your child is happy and you are happy with the setting. I'm glad the app helps you to see what's going on in the setting.
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Review from Leah H (Mother of Child) published on 2 February 2021
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Reply from Alison Murray, Area Manager at Woodberry Day Nursery (Peartree) Ltd
Thank you Leah for your review. We are glad to hear that you like our facilities. The key person approach is important and i am glad that staff know your child so well.
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Review from Alina C (Mother of Child) published on 1 February 2021
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Reply from Cheryl Morgan-Sagar, Manager at Woodberry Day Nursery (Peartree) Ltd
Hi Alina,
Thank you for this great review! I am glad we have made such a positive impact on you and your family in such a short space of time. I know the team will feel really appreciated from your comments about their dedication and care.
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Review from Joanne B (Mother of Child) published on 1 February 2021
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Reply from Cheryl Morgan-Sagar, Manager at Woodberry Day Nursery (Peartree) Ltd
Hi Joanne,
Thank you for such great feedback! Ensuring there are strong bonds between children and their Key People is extremely important to us, and reading your review is reassuring that this is something we are doing to a high standard.
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Review from Paula B (Mother of Child) published on 8 December 2020
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Reply from Alison Murray, Area Manager at Woodberry Day Nursery (Peartree) Ltd
Thank you for taking the time to write a review. We are so pleased your child loves coming to nursery and enjoys the range of activities on offer. I know the team love seeing her each day!
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Review from Sophie C (Mother of Child) published on 7 December 2020
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Reply from Alison Murray, Area Manager at Woodberry Day Nursery (Peartree) Ltd
Thank you for taking the time to write us review. We are pleased that you like the new Famly system. It allows us to update you on all of your child's care needs when they happen. We strive on being welcoming to all of our families so we are pleased that you have received this.
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Review from Lara H (Mother of Child) published on 7 December 2020
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Reply from Alison Murray, Area Manager at Woodberry Day Nursery (Peartree) Ltd
Thank you for taking the time to leave us a review. Its great to hear how happy you are with the setting and that your child is having a great time with us learning each and every day.
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Review from Rosie H (Mother of Child) published on 15 September 2020
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The Review Score of 9.4 (9.447) out of 10 for Woodberry Day Nursery (Peartree) Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.771 for Woodberry Day Nursery (Peartree) Ltd is calculated as follows: ( (113 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 131 Ratings = 4.771
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.676 Points relating to the number of positive Reviews for Woodberry Day Nursery (Peartree) Ltd is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 number of registered child places is 14.8. 10 Positive Reviews ÷ 14.8 = 0.676
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2016
Cheryl has been with us for nearly 5 years. Cheryl is trained to Level 6 qualification and is an EYP. Cheryl loves getting involved with the children's learning, helping them to extend their thoughts and ideas. Cheryl helps staff to develop their own practice to support all children's needs.
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