Wentwood House Day Nursery

Stockton Avenue, Fleet GU51 4NP
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8.3 23 Reviews
  • Wentwood House Day Nursery, Fleet
Wentwood House Day Nursery is highly-suited to the challenges of pre-school learning, while providing parents with the peace of mind of a secure childcare environment.

An experienced team help children to develop as individuals, aiming to see their interests flourish as they approach full-time education. Staff hold recognised qualifications and are up-to-date with regulatory issues.

Care Provided by Wentwood House Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Annette Stephens (Director)
  • Number of Childcare Staff
  • 14
  • Total Places for Children
  • 45
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking
  • Large car park for parents.


Wentwood House Day Nursery Reviews (23)

Total of 23, showing 1-20
8.3

Wentwood House Day Nursery has a Review Score of 8.3 (8.305) out of 10, based on 2 reviews in the last 2 years. Over all time Wentwood House Day Nursery has 23 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

From day one, Wentwood House has been excellent and we are very glad we chose it. The staff are brilliant - caring, engaging and enthusiastic. Our children settled in very quickly and we were given clear guidance at all points along the journey. Access to the forest area is a real plus point, it's a
lovely shaded space and great for the children to run around in. Occasionally, we have had to arrange late pickups at short notice, and Wentwood go out of their way to accommodate. Our children love going to nursery and that is testament to the wonderful staff who make Wentwood such a lovely setting.

Reply from Annette Stephens, Director at Wentwood House Day Nursery

Thank you so much for such a lovely review! We are so glad that your family are happy at Wentwood and that we can support with flexibility and ease when needed. We have a very special and long-serving team at Wentwood which helps to make it a home from home and these words will mean a lot to them. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

From day one, I was really impressed with Wentwood. My daughter had five settling-in sessions, and it made me feel at ease that they wanted to make sure she was comfortable before starting. I had to complete paperwork prior to settling in with lots of detail about my daughter's routine, likes and dislikes,
etc. Again, it felt like they really cared and wanted to continue her routine as much as possible.
I loved the woodland and how much time outside the children spent. The activities always seemed to be creative and varied.
I was also really pleased with the development reports we received on the app. The staff were very detailed in their observations. The management, room lead and my daughter's key worker were all wonderful and always happy to have an in-depth chat at the end of the day.

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Overall Experience  Overall Experience 5.0 out of 5

Highly recommended. Wentwood House has been fantastic. Our daughter has been part-time since 9 months old and has continued until she is school age. She has loved her time there and has made some great bonds with the staff and the other children, very much enjoying the activities and environment, especially
the outdoor forest space.
We have been very happy with the development she has made and the focus and structure tailored to her. Wentwood has also been great in accommodating her dietary requirements. All the staff and her key worker have been excellent. She will be very sorry to leave. Thanks, Wentwood!

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Overall Experience  Overall Experience 5.0 out of 5

I have used Wentwood Nursery for a total of seven years for different children and can honestly say that we have never received as good a service as we have in the past three years (since the latest management change).
All staff now have an amazing relationship with my daughter and all our drop-offs
and pick-ups are greeted with a happy smile and a funny story of what she did that day. Hand-overs are thorough and all adults have a genuine interest in my child's activities outside of nursery as well as in nursery.
The only negative to Wentwood Nursery is the car park 'wars' as it is used by the much larger sister nursery next door. Getting a car park space is at your own peril!

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Overall Experience  Overall Experience 5.0 out of 5

Honestly, one of the best settings I have come across, amazing people, these guys helped my child's development more than I could ever explain. I couldn't be prouder of the boy my little man has become and this is in majority thanks to Wentwood House.
Even with the not-so-important stuff like administration
they couldn't be more helpful, they guided us through the tax-free child care along with 30 free hours at the relevant times etc.
I am looking forward to sending my second child there in due course.

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Overall Experience  Overall Experience 5.0 out of 5

My children have attended Wentwood House Day Nursery for 18 months now and they love it. It was a breath of fresh air from their previous nursery. All the staff are lovely and really do care for the children. The children are always doing baking and crafts. They love the forest area and garden. The
management is excellent and always keeps us informed. Also, the nursery has been really helpful with the occasional time I need to be flexible with days due to shift work. I would highly recommend Wentwood.

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Overall Experience  Overall Experience 5.0 out of 5

We would highly recommended Wentwood, my little boy started from 9 months old and has loved nursery! The staff are incredible and always make sure that he has the best day at nursery. My little one has thrived since being in pre school and his bond with all of the staff is so strong. They make sure
that they fulfil all of his needs and work closely with the parents regarding next steps. The parent relationships are good and they always give a thorough hand over at the end of the day.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter was part of Wentwood so had no decision to make when our son started there (September 2020). Continue to be very happy with the level of service and care my nearly 2 year old receives at the nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Wentwood House nursery is just amazing! I found it really hard when I was faced with having to put my daughter into nursery, the thought of someone else looking after my child was scary and hard. However, when I went and looked at a few nurseries I knew Wentwood House was perfect for my little girl!
The manager and staff there were so welcoming and friendly, the nursery itself just has a happy vibe and it’s clean, safe and well presented. I was given a great tour and I knew I’d be choosing this nursery straight away. Since my daughter has started, we’ve noticed it's had such a great impact on her! Not only has her speech come on leaps and bounds, she’s made friends, is confident with the other adults there and we can see she loves being there. The staff are incredible and we couldn’t thank them enough for all of their efforts. They go above and beyond to care for our child and meet her specific needs. The food she eats there is great and she’s well fed! Very happy with this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has really settled at Wentwood House, I was a little worried due to a bad experience with a childminder. However, the manager and his team helped ease those hesitations. She enjoys coming to nursery every day.

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Overall Experience  Overall Experience 5.0 out of 5

I can't praise the nursery enough - both my children have been very happy here. The manager runs a tight ship and I feel he provides great leadership for the team of staff; the changes he has introduced show a thorough and considered approach to managing the nursery. The staff are all very warm and
welcoming; they are always receptive to hearing your thoughts and really work hard to meet any specific requirements. The forest area, garden and rooms inside the nursery provide a varied setting and the staff generate lots of ideas for activities. The overall feel is that the nursery provides a safe and nurturing environment. Our children have benefitted hugely from their time at the nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My son started at Wentwood House Day Nursery during the first lockdown, it could have been a really difficult transition for him due to the restrictions in place when dropping off.
The staff were amazing and he barely even got upset when handing him over in the morning!
He loves going to nursery
and actually runs and knocks on the door in the morning to be let in!
The staff are fantastic and are really invested in each and every child.

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Overall Experience  Overall Experience 5.0 out of 5

Wentwood House Day Nursery is just so lovely and supportive! They really went the extra mile when settling our son in and were receptive to our input and proactive to help. We were flabbergasted that he settled so quickly, we thought it was going to be tough especially with the pandemic. Two members
of staff make a good, strong leadership team and our son is fond of all the staff, especially one member of staff in particular. Its relatively small size lends itself to having such a nurturing ethos and it has proved to be a very positive and stable setting for our son and we are very happy with his progress! The outside spaces are also a real asset to the nursery. We would not hesitate in recommending Wentwood House Day Nursery!

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Overall Experience  Overall Experience 5.0 out of 5

It was such a pleasure having our daughter attend Wentwood House Day Nursery. The staff are professional, kind, caring and knowledgeable and we felt very comfortable leaving our daughter in their very capable hands. Our confidence in Wentwood grew through observing our child’s enthusiastic attitude
in attending as well as seeing her progress in development which we noticed at home.

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Overall Experience  Overall Experience 5.0 out of 5

The team at Wentwood House have been very supportive during this past year. I have absolutely no doubt about how well our son is looked after and cared for whilst at nursery. He is always smiling and is happy on drop off and collection "that says it all". Thank you Wentwood House for ensuring our son
is ready to move on to school and getting him prepared for this next journey.

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Overall Experience  Overall Experience 4.0 out of 5

We are quite happy with the nursery. Our children enjoyed going. They especially loved the forest. Good food, good changeover details.

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Overall Experience  Overall Experience 5.0 out of 5

Our child has been at Wentwood since August 2018 and it is fair to say the nursery has improved significantly with the current management team that arrived a year ago. In a short period of time, the new team turned the nursery into a more energetic and uplifting environment that you noticed at the door.
It’s testament to the hard work of the team by achieving a “Good” in the last Ofsted driven by the changes they swiftly implemented. We now have a monthly development plan for our child that supports their learning. There isn’t a day when our little one doesn’t come out all smiles and keen to return the next day. The amount of activities they do in a day is varied and summarised well for all parents to see.
During Covid-19 lockdown, we found it a lovely gesture for the manager to reach out to us and all families to see how we were doing and also sharing home learning tips.
It’s been wonderful to see Wentwood’s transformation through the changes and see our child develop and grow.

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Overall Experience  Overall Experience 5.0 out of 5

Wentwood House Day Nursery has been perfect for my son. He has attended the nursery since we moved to Fleet over a year ago and his progression has been incredible. The nursery has changed and developed since my son started and has an excellent array of activities for him to participate in. I get detailed
feedback each day on how he has been and what he has been doing and I have not once picked up an unhappy child! Even on the weekends, he is keen to go to nursery as he enjoys his time so much. The staff are fabulous and so super caring about all the children there and you can tell they all love what they do. Wentwood has provided excellent care for all children who decided to return during a global pandemic and they have been incredible with making sure they adhere to government guidelines whilst making it feel as normal as possible to both the children and the parents. Thank you for looking after my son so well and if I have more children in the future, they'll be going here too!

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Overall Experience  Overall Experience 4.0 out of 5

Previous reviews are accurate, the nursery suffered from poor management but has since seen stability in this respect and for what is now a prolonged period. With the new management in place the standards have raised rapidly and significantly - really night and day change. We were on the verge of withdrawing
our child but gave the new team a chance having met them and heard them out with regards to their future planning - and haven’t been let down.
Our child is extremely happy here, she loves the forest and all the activities they complete on a daily basis, her development has been remarkable (staggering in fact) and this demonstrates the value of having a good team, with a detailed plan, managed with passion.
As with a lot of settings, ownership is key and Wentwood could do with a little TLC in terms of investment; I have no doubt this would be invested wisely with the current management team.

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Overall Experience  Overall Experience 2.0 out of 5

Having had 2 children attend the nursery over the last 4 years, unfortunately, standards have slipped considerably over that time to the point where we recently moved our younger child to a pre-school (our elder child is now at school). While there are a core number of staff who strive to provide a
fantastic environment and experience, the extremely high level of staff turnover meant a lack of continuity and also when concerns were raised these seemed to be brushed under the carpet or ignored by the owners, who seemed increasingly distant in giving positive support to staff and management. Despite the issues faced, fees rose each year while standards reduced to the point where issues raised in the recent Ofsted report confirmed the feelings of numerous parents and the downgrading is a very fair and accurate reflection of the current situation.

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Current Review Score: 8.3 (8.305)

Overview of Review Score

The Review Score of 8.3 (8.305) out of 10 for Wentwood House Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Wentwood House Day Nursery is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.347 Points relating to the number of positive Reviews for Wentwood House Day Nursery is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 number of registered child places is 9. 2 Positive Reviews ÷ 9 = 0.222

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Wentwood House Day Nursery

What is the Age Range of Children that Wentwood House Day Nursery accepts?

Wentwood House Day Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Wentwood House Day Nursery Open?

Wentwood House Day Nursery is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Wentwood House Day Nursery have capacity for?

Wentwood House Day Nursery has capacity for a total of 45 Children.

How far is Wentwood House Day Nursery to the centre of Fleet?

0.5 mile(s) as the crow flies, distance by road may be significantly further.