Cybertots at GWQ

Unit 1, Building 5, Trico House, Great West Quarter, Brentford TW8 0GD
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9.9 89 Reviews
  • Cybertots at GWQ, Brentford
Cybertots at GWQ is a modern nursery based in the Great West Quarter in Brentford.

The nursery has a unique design that has been created to enhance the idea of free-flow play and provide all children with the possibility of learning and play.

Traditional classrooms offer a range of activities, all of which are accommodated in little houses in the open plan indoor space.

The nursery provides care for children aged three to five-months-old and children aged two to five-years-old have the opportunity to freely move around in a large space. While the nursery features a baby area that is safe and secure, allowing them to grow and develop at their own pace.

Cybertots at GWQ has a large garden where children can take part in a variety of activities designed to develop both their physical health and imagination.

Cybertots at GWQ has a live video feed that parents can check in on during the day, allowing them to be confident that their child is receiving good care and attention.

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Care Provided by Cybertots at GWQ

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Haseena Dupratt (Manager)
  • Number of Childcare Staff
  • 55
  • Total Places for Children
  • 120
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Easter & Christmas

Funding & Fees Guide for Cybertots at GWQ

  • From £87 per day

  • We offer the new extended funding for families of working parents from 9 months

Cybertots at GWQ Reviews (89)

Total of 89, showing 61-80
9.9

Cybertots at GWQ has a Review Score of 9.9 (9.855) out of 10, based on 21 reviews in the last 2 years. Over all time Cybertots at GWQ has 89 reviews.

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Review from Lisa T (Mother of Child) published on 27 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Cybertots GWQ since she was 11 months old. She has moved from the baby room to the toddler room and is now in pre-school. She has thoroughly enjoyed her time there and is now able to give regular reports on the activities that she has completed - from learning words in Spanish
to having races in the garden with friends to counting activities. I am able to keep up to date on her progress via feedback from staff and the helpful online app. We have been really pleased with her education there and the care/attentiveness of staff.

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Review from Barbara R (Mother of Child) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a mother of my son who has been attending the Cybertots Nursery, I’m very happy to recommend this place to anyone who is looking for a happy, caring and secure environment to let your child be in and learn from their teachers.
Everyone is working to make a child’s day full of adventure and gives
them “home from home” feel.
Once you and your child get to know the place and the staff I can ensure that going home and saying goodbye will be as hard as saying goodbye to a member of the family.
Once again, thank you to every one at Cybertots for the hard work and your dedication given to my son. Love to all.

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Review from A C (Mother of Child) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is joyful about going to 'school' - she loves Cybertots and thinks of the staff as her friends. As adults, we are greeted with warmth and a smile. Our son, who left two years ago, is also remembered and enthusiastically welcomed when he comes with us.

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Review from Sara A (Mother of Child) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has developed so much while being at Cybertots GWQ, the staff really lookout for all of the children. My son is always happy to go to nursery and see his friends. There are always activities for child development. The nursery is always clean and set up well. Management are really helpful. I would
highly recommend this wonderful nursery to any of my family and friends.

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Review from Scott D (Father of Child) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We’re on to child number three at Cybertots so it must be good! Most important is the staff love and care for the children and the children feel that. Great facilities, great food, nice families. As a dad, I’ve been going for 5 years now and I’m going to be really sad to say goodbye when my last little
one graduates out. Even when we moved we decided to make the journey out of the way so we could continue at Cybertots than start again somewhere new. More recently they’ve done a great job getting my two older boys ready for “big kid school”. Highly recommended.

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Review from Kate S (Mother of Child) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Cybertots since he was 1 year old and I can not recommend it enough. My son was very nervous at first and the baby room was amazing with him. He's gone up through to the nursery room where even though she wasn't his key worker he loved one member of staff in particular. He is now
in the preschool room and is absolutely loving his time there he has made lots of friends and a staff member here has been beyond brilliant with him and an amazing support. She does so much with him and also helped with him coming out of nappies. The girls in the nursery I think are both warm, friendly and professional and couldn't recommend them enough.

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Review from Alexandra J (Mother of Child) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Cybertots GWQ since he was six months old and still three years later, loves every moment there! He has formed good relationships with staff, and with one staff member in particular, who has supported him through his transition from Baby Room up to Pre-School Room. He enjoys all the
different daily activities and is really happy to be back after the COVID-19 lockdown.

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Review from Cheryl H (Mother of Child) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just love this nursery! I have sent all 3 of my children since they were 11 months old. My eldest two have graduated/will be graduating this month and I’m so sad to say goodbye. Just happy to be able to go through it again with our youngest.
Staff are lovely, the food is amazing, hardly any turnover,
good hours, parking for drop off and pick up, amazing facilities (very clean!), my son entered reception very well prepared, and best of all my children feel so loved.
Would highly recommend this nursery to anyone starting to look.

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Review from Nicola D (Mother of Child) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are so many good things to say about Cybertots. My eldest son attended from one year until school age, our middle son is currently in pre-school and we will send our newest addition later on in the year. The staff are amazing and so caring, our kids have such great bonds with them and you feel
that they genuinely care about your child's wellbeing and development. What I also love is the preparation that goes into sending them to school. My eldest was so ready for reception mainly because of the work that the nursery did in their school readiness course and in fact he had already covered most of the reception work at nursery. Cybertots creates a safe, fun and loving environment and I’d highly recommend it.

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Review from S W (Mother of Child) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, friendly team who interact well with the children and parents. My child has attended from 11 months old and been very happy at every stage. I would not hesitate to recommend Cybertots at GWQ to anyone.

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Review from Hany A (Father of Child) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy started when he was just 11 months old. He is very well cared and loved. We always get lots of information on how he is doing on a daily basis and we are very happy to receive feedback online, most of the time also photos/videos. He loves the nursery and all the practitioners who work
tirelessly to provide the best care. The management team is very helpful and friendly.

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Review from Kate H (Mother of Child) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had a fantastic experience at Cybertots. Both my sons have been very well cared for. The outdoor space is huge which the boys have enjoyed. I feel very happy that my children have had such a fun, safe, caring and loving environment for these past 4 years.
Highly recommend.

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Review from Ruth K (Mother of Child) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my daughters have attended Cybertots and it's a wonderful place to care for your child. Both girls have been extremely happy there and have been looked after and cared for with warmth and tenderness.

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Review from Gareth (Father of Child) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t speak highly enough of Cybertots at GWQ. We’ve been sending our children there since 2014 and would happily recommend them to any parent.
The nursery is extremely clean, safe and secure; there are plenty of activities for the children; the staff are excellent and the quality of the food provided
is exceptional. Communication from the management has always been brilliant, too.
We feel both our children have made great development over the years thanks to the Cybertots team.

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Review from Michael M (Father of Child) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both kids have attended Cybertots and have enjoyed their time there. The nursery is well run with staff who really care about the kids. Good modern facilities and freshly cooked meals. Costs are comparable or cheaper than other nurseries in the area. Would recommend to others

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Review from A K (Father of Child) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first home visit to settling in and beyond, the team have been amazing. Ever ready to help and give you detailed feedback about your child's progression whether it being daily, or on your regular meeting at the nursery to discuss your child’s development. My little one is always eager to attend
and can’t stop talking about the practitioners. Amazing facilities and location.

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Review from M U (Mother of Child) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to Cybertots since he was one, and now he is in the Pre-school; a very happy confident boy. As a new mum, I was very nervous initially leaving him at the nursery but having access to the camera made it easier. His key worker was fabulous in the baby room and didn’t take very long
for him (and myself) to settle in. In the toddler room, again the practitioners were fabulous and were super supportive and patient with helping him to get potty trained. Now in the pre-school, he enjoys it so much that he asks me to take him there over the weekend. The nursery is bright and spacious throughout, with a lovely outdoor play area. The nutritious food is prepared fresh onsite with plenty of variety. During these difficult times with covid-19, the management staff were also fabulous by keeping the doors open to the key workers throughout the lockdown and making it a safe and happy place for my son.

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Review from J H (Mother of Child) published on 6 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cybertots is a great nursery. My two year old loves going there and is always very excited, never any tears. He is in a set routine and the staff are fantastic with him. During this pandemic, he has continued going to nursery as I am a key worker. They have been very supportive and great with communicating
during this difficult time. I would definitely recommend this nursery as it is doing wonders for my child.

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Review from Erin W (Mother of Child) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son attended from 10 months to 4 years old and thrived during his time in nursery. He bonded so well with his key staff and we are very grateful that he had such a wonderful experience. We would definitely recommend Cybertots GWQ to other parents.

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Review from Tracey S (Mother of Child) published on 6 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My eldest daughter attended the nursery from when she was 2.5 years old until she went to school. When we originally looked around we had no hesitation we wanted her to go here, it was relatively new settling at the time. She loved it and it was often a struggle to get her to come home - she still
goes on about the chicken she ate there for lunch (she is 7 now).
Our second daughter attended from when she was 5 months old - it was the only place I wanted her to go. The staff were supportive and luckily for me, many of them were still there from when my eldest attended. It was good to see friendly faces that genuinely remembered us. The youngest happily strolls through the door in the morning without a grumble - sometimes I don't even get a goodbye! They have kept me informed in her progress and the transition into the toddler room after her birthday. I have no worries or concerns when I drop her off and it's reassuring to be able to see what she is up to on the cameras.

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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Cybertots at GWQ is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.980 for Cybertots at GWQ is calculated as follows: ( (245 Excellents x 5) + (5 Goods x 4) ) ÷ 250 Ratings = 4.98

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.875 Points relating to the number of positive Reviews for Cybertots at GWQ is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 21 Positive Reviews ÷ 24 = 0.875

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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