All of the staff are excellent with our daughter, she was welcomed from the first day
Noemi M (Mother of Child)
The staff go above and beyond for the children and provides excellent feedback.
Frankie R (Mother of Child)
Heron Quays made us feel comfortable and our child at home from day one.
Gaurav G (Father of Child)
All-Inclusive Care.
Heron Quays Day Nursery and Preschool also provides essentials such as nappies, nappy cream, wipes, formula, sun cream, and snacks.
Bright Horizons Heron Quays Day Nursery and Preschool has a Review Score of 9.2 (9.175) out of 10, based on 8 reviews in the last 2 years. Over all time Bright Horizons Heron Quays Day Nursery and Preschool has 92 reviews.
Review from R D (Mother of Child) published on 22 April 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your kind review! We're so happy to hear your daughter has settled in well and enjoys her time with her key person. It's great to know you're enjoying the recent changes and new activities.
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Review from Priyanka G (Mother of Child) published on 28 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your lovely review! We're so happy your little one has settled in well and that you appreciate our caring team!
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Review from D S (Mother of Child) published on 2 December 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your kind review! The team are thrilled your son enjoyed his time at the nursery and felt supported, especially with our communication tools. It's wonderful to hear he loved the activities, meals, and garden time. The team look forward to welcoming you again!
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Review from N L (Mother of Child) published on 2 December 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your 5-star review and for sharing your positive feedback with us!
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Review from Gary M (Father of Child) published on 15 May 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with us at Bright Horizons Heron Quays Day Nursery and Preschool.
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Review from S H (Mother of Child) published on 15 May 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for sharing your positive experience! We're thrilled to hear that your son loves attending our nursery and that he's well taken care of.
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Review from C C (Mother of Child) published on 17 April 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from Tuuli V (Mother of Child) published on 28 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Heron Quays Day Nursery and Preschool
Thank you so much for your positive feedback and for recommending us!
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Review from Noemi M (Mother of Child) published on 5 January 2023
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Review from Chaimaa D (Mother of Child) published on 7 November 2022
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Review from Frankie R (Mother of Child) published on 13 September 2022
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Review from Shubh K (Mother of Child) published on 13 September 2022
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Review from Gaurav G (Father of Child) published on 2 September 2022
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Review from Carolyn D (Mother of Child) published on 2 September 2022
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Review from Silky A (Mother of Child) published on 11 July 2022
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Review from Devesh M (Father of Child) published on 14 June 2022
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Review from M B (Mother of Child) published on 7 June 2022
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Review from Vishal S (Father of Child) published on 7 June 2022
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Review from Nitin H (Father of Child) published on 16 May 2022
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Review from A F (Father of Child) published on 12 April 2022
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The Review Score of 9.2 (9.175) out of 10 for Bright Horizons Heron Quays Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.958 for Bright Horizons Heron Quays Day Nursery and Preschool is calculated as follows: ( (92 Excellents x 5) + (4 Goods x 4) ) ÷ 96 Ratings = 4.958
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.217 Points relating to the number of positive Reviews for Bright Horizons Heron Quays Day Nursery and Preschool is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2. 8 Positive Reviews ÷ 19.2 = 0.417
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
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Job Title: Nursery Manager
Over the past 30 years, I have worked with children. I began my teaching career in an independent school where I taught music and drama to children aged three to sixteen.
During my teaching career, I realised how much I enjoyed working with young children and decided to further my education and become a Level 4 Early Years Practitioner. In addition to managing After School and Holiday Clubs, I have an additional understanding of how the Playwork Principles influence early childhood education.
Even though I'm now the manager at Heron Quays, my dedication to the children has no limits and while I will be looking after the nursery, my focus will be to introduce all my children to music and drama.
Whether it be singing to soothe babies or directing the preschool Christmas Extravaganza! I look forward to welcoming you and your child to my nursery.
Job Title: Deputy Nursery Manager
I have been working at Bright Horizons since 2017 supporting our Chelsea Nursery where I worked as a Preschool Room Leader, progressing to the Third in Charge. I soon transferred over to Bright Horizons Heron Quays where I supported the nursery for over a year as the Deputy Manager. I have just returned from maternity leave and have had a baby boy. I am passionate about my job and love working with children. Watching them grow and develop is what makes me happy.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Heron Quays Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Heron Quays Day Nursery and Preschool has a Platinum Service – more info.