Bright Horizons Fair Oak Day Nursery and Preschool has a Review Score of 9.9 (9.881) out of 10, based on 45 reviews in the last 2 years. Over all time Bright Horizons Fair Oak Day Nursery and Preschool has 112 reviews.
Review from Lauren S (Mother of Child) published on 11 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your lovely review. We're thrilled to hear about the progress your child is making and that you feel confident in their care. It's wonderful that they enjoy attending nursery and we truly appreciate your trust and kind words about our staff.
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Review from N T (Father of Child) published on 7 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your kind review! We're thrilled to hear your little boy has developed so much and formed great connections with the team.
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Review from J B (Mother of Child) published on 7 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your kind review! We're so glad both your children love their time at Bright Horizons Fair Oak and that your son transitioned smoothly into the toddler room. It's wonderful to hear your daughter is thriving in preschool too!
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Review from Kirsty S (Mother of Child) published on 6 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you so much for your lovely review! We're thrilled to hear that your son is happy and thriving with us. It's wonderful to know that you're pleased with our friendly staff and the progress he's made.
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Review from Lewis S (Father of Child) published on 27 January 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your lovely review! We're so happy to hear that your daughter is thriving and growing in confidence. It's great to know the baby room team has made such a positive impact.
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Review from Hayley D (Mother of Child) published on 18 December 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your five-star review and for sharing your positive feedback with us!
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Review from Jack M (Father of Child) published on 7 October 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your lovely review! We're so glad to hear that your son is thriving at Bright Horizons Fair Oak. It's wonderful that our staff were able to support him during his transition to the new room and we're thrilled he now runs in with excitement!
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Review from Abbie H (Mother of Child) published on 5 September 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your wonderful review! We are delighted to hear that both your son and daughter have loved their time with us. It's great to know that our care and activities have helped prepare your son for school with confidence. We are so grateful for your positive feedback and wish him all the best on his new journey!
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Review from J B (Mother of Child) published on 5 September 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your kind review! We're thrilled that your daughter has settled into the preschool room and enjoys the activities and outdoor space. It's great to hear that the Bright Horizons app helps you stay updated on her day and development.
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Review from K A (Mother of Child) published on 9 July 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your wonderful review! We're thrilled to be considered the gold standard for nurseries. We're delighted your children love being here as much as we love having them! Thank you.
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Review from Jennifer W (Mother of Child) published on 4 July 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from Rebecca C (Mother of Child) published on 4 July 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your heartwarming review! We're delighted to hear about your positive experience with Bright Horizons. Thank you for sharing your experience!
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Review from Claire R (Mother of Child) published on 26 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from Chris M (Father of Child) published on 22 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your review. We're thrilled to learn that your child has a wonderful experience at our nursery. Thank you for choosing us!
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Review from T L (Mother of Child) published on 22 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you so much for your lovely review! We're thrilled to hear that your daughter is always excited to come to nursery and that she enjoys her time with us so much.
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Review from Molly P (Mother of Child) published on 22 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you so much for your wonderful feedback! We're thrilled to hear that you're extremely happy with the services provided by our nursery. Your recommendation means a lot to us, and we're grateful for your trust and support.
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Review from Emma C (Mother of Child) published on 22 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our nursery.
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Review from Andy N (Father of Child) published on 11 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for your taking the time to leave your five-star review.
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Review from Alexandra B (Mother of Child) published on 11 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
Thank you for sharing your daughter's journey with us! We're delighted to hear that she has settled into the routine and built great connections with our staff. It's heartwarming to know that she's progressing well and enjoying her time at Bright Horizons.
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Review from Katy E (Mother of Child) published on 8 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Fair Oak Day Nursery and Preschool
We're delighted to hear about your daughter's positive experience at our preschool and her evident growth. It's fantastic to know she's thriving and enjoying her time with us. We're also glad to hear you appreciate the convenience of having an on-site chef. Thank you for sharing your wonderful feedback with us!
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The Review Score of 9.9 (9.881) out of 10 for Bright Horizons Fair Oak Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.881 for Bright Horizons Fair Oak Day Nursery and Preschool is calculated as follows: ( (481 Excellents x 5) + (49 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 537 Ratings = 4.881
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Fair Oak Day Nursery and Preschool is based on 45 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 45 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 30 Apr 2019 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Thursday 01 Mar 2018 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Wednesday 01 Mar 2017 More details
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Job Title: Nursery Manager
Clare is passionate and committed to providing outstanding care and learning opportunities for all the children in a fun, safe, and stimulating environment. The nursery follows the children's interests, allowing them to learn, explore, and develop to their full potential.
Clare joined Bright Horizons as a Senior Nursery Nurse and was later promoted to Room Manager, then Deputy Manager. She then worked across the group in a support role. Clare loves music and often leads music sessions across all nurseries, delivering music to both the children and the team. Singing and dancing are her passions!
Job Title: Deputy Manager
Alice joined Bright Horizons as a newly qualified Level 3 Nursery Nurse after finishing college. She began working in the Baby Room and quickly progressed to Senior Nursery Nurse. Seeking a new challenge, she moved to the Preschool room and became the Room Manager.
After several years in this role, Alice advanced to Deputy of the Nursery while continuing as the Preschool Room Leader. She enjoys coming to work each day, witnessing the children's development and how they grow into their unique personalities before heading off to school.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Fair Oak Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Fair Oak Day Nursery and Preschool has a Platinum Service – more info.