Ashbourne Day Nurseries at Princes Risborough

Redvale House, New Road, Princes Risborough HP27 0JN
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9.0 27 Reviews
  • Ashbourne Day Nurseries at Princes Risborough, Princes Risborough
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Care Provided by Ashbourne Day Nurseries at Princes Risborough

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Tristan Kemp (Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 52
  • Age Range
    • from 2 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Ashbourne Day Nurseries at Princes Risborough Reviews (27)

Total of 27, showing 1-20
9.0

Ashbourne Day Nurseries at Princes Risborough has a Review Score of 9.0 (9.041) out of 10, based on 9 reviews in the last 2 years. Over all time Ashbourne Day Nurseries at Princes Risborough has 27 reviews.

Overall Experience

  • 21
  • 5
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Date Published

27
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9
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Overall Experience  Overall Experience 1.0 out of 5

The nursery was great but a lot of staff left, largely giving their reasons as poor management support. Ofsted recently reviewed and gave the nursery a 'required improvement' rating. Ofsted warned the nursery management that no improvements were made. The management aren't present and safe ratios aren't
maintained. Avoid Ashbourne. Such a shame that a previously great facility and staff have been let down by such an unreputable organisation.

Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Princes Risborough

Thank you for your feedback and for sharing your concerns. We're genuinely sorry to hear that your experience at Ashbourne has not met the high standards we strive for. The recent Ofsted review has highlighted areas needing immediate improvement, and we are committed to addressing these issues immediately to ensure a safe and nurturing environment for every child in our care. Your experience and insights are invaluable to us as we work to restore the level of quality and support our families deserve.


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Overall Experience  Overall Experience 4.0 out of 5

A lovely team that supports our son. Ashbourne Day Nurseries at Princes Risborough team have had a few changing faces over the past year. Despite this, our son always comes home happy and speaks very positively about the staff at his nursery and recently, pre-school. Recently, the staff have worked
hard to listen and cater for our son’s medical needs which has made our little family feel valued and listened to.
Overall, the positive relationships our son has built with staff and children outweigh other areas, like the outdoor space and facilities which I would like to see further developed in future. The team are working hard to improve communication about our children’s learning and development which has been appreciated in recent months.
Thank you to the current team in place, we appreciate how hard you work to support our children. I hope the nursery and preschool continue to grow from strength to strength.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

Thank you for your lovely review of the team at Princes Risborough, we love hearing what a great job they're doing at supporting children's needs. We're really happy to hear that your family feels valued and listened to.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter attends pre-school 4 days a week, having been in the toddler room before. As a Covid kid, she was very shy and it has been fantastic to see her confidence grow. This is down to the fantastic team across the two rooms who know the children very well and meet them where they’re at, helping
them to develop and learn. But most importantly, my daughter is happy and has so much fun. She talks about the staff and her friends often. They mix the older and younger children from time to time so that the transition from toddlers to pre-school isn’t a big deal. The kitchen is off the pre-school so the children are engaged in what they’re eating. The activities always sound fun and it’s not unusual to come into the garden to see something they’ve been busy making. The garden area is small but the children don’t seem to mind and they spend lots of time outdoors. I’m a huge Ashbourne fan and my younger daughter will join from their baby nursery branch (also amazing) next year.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

Thank you so much for such a lovely review of our Princes Risborough nursery. We're so happy to hear that you are a huge Ashbourne fan and that you are happy with our baby nursery and day nursery. We love that your daughter has lots of fun at our nursery and comes home talking about the team and her friends. We are really looking forward to welcoming your youngest next year!


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Overall Experience  Overall Experience 5.0 out of 5

A great nursery with excellent staff retention, it’s clear that the Ashbourne Group invest in their staff training and professional development.
The children have a secure environment in which to thrive psychologically, socially and mentally. The days are varied with free play and planned activities.
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food is consistently good and meals cater with care to diets and preferences. The meals and details about the day including nappy changes are shared in an app to parents.
Overall, this team provide an excellent level of care and nurturing.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

Thank you so much for such a lovely review of our Princes Risborough Nursery. We really do like to invest in team training and development. We're delighted to hear that you have had such a positive experience.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery. My child’s needs are always met and he comes home happy and full of stories! They accommodate his medical and dietary needs also, which is amazing. Would highly recommend this lovely nursery.

Reply from Marketing Team at Ashbourne Day Nurseries at Princes Risborough

Thank you so much for your lovely review of our Princes Risborough nursery, we're so happy your little boy comes home happy and full of stories!


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Overall Experience  Overall Experience 5.0 out of 5

My son loves going to pre-school at Ashbourne and always comes back with good things to say. He will often talk about the staff members and his friends and I’m very grateful that he enjoys his time there.

Reply from Marketing Team at Ashbourne Day Nurseries at Princes Risborough

Thank you so much for your lovely review on our Princes Risborough nursery, we're really happy that your son comes home happy and enjoys his time at nursery.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are absolutely fantastic and so so friendly. It’s like a home from home. My child loves being here and loves the staff.
The food is fantastic and my little boy generally seems to eat everything that’s out in front of him.

Reply from Marketing Team at Ashbourne Day Nurseries at Princes Risborough

Thank you for your lovely review on our Princes Risborough nursery, we're really happy to hear how your little boy loves his time at nursery and that he enjoys his yummy dinners!


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Overall Experience  Overall Experience 5.0 out of 5

My twin daughters have attended Ashbourne Day Nursery at Princes Risborough since they were two years old, originally in Toddler Room and they moved to Pre-School in September 2022. Our experience of the setting has been fabulous.
Our girls are happy, confident and contented and this is in large part
to the care and experience they have had at Ashbourne. We do not have a large extended family for support and rely heavily on childcare providers and the team at Ashbourne have always been ready to help with advice on managing behaviour and helping to reinforce our way of parenting.
The girls always come out of nursery happy and full of stories, usually with some unique and imaginative artwork that the team at pre-school give time helping them create. As twins it is important to us that they are treated as individuals and this is definitely the case at Ashbourne.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

Thank you so much for such a wonderful review! We are so pleased to hear great feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter moved over from baby nursery in February - which initially I was very nervous about! Sometimes it takes her a while to adjust to new things, but she settled very quickly thanks to the amazing staff! On the way home each day she tells me all about what she has been doing and what she’s had
to eat, which helps with the mum guilt! We are very happy with how things are going and would certainly recommend this nursery to anyone!

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

Thank you so much for your review. We are delighted with your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My son moved up to Ashbourne Day Nursery at Princes Risborough from the Baby Nursery in December 2021. He loved the baby nursery and we were sad to leave but his development since starting at the Day Nursery has been amazing. It's been lovely to watch him turn into such a confident little boy, in no
small part due to the team at the nursery. He adores all of the staff and it's clear they really care for the children too. When my child was really quite poorly for a week it meant so much to receive messages from his key person to see how he was. I really couldn't recommend this nursery highly enough, we have nothing but great things to say about them and especially his key person. Thank you to everyone in the team.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

Thank you so much for your great feedback! We are delighted to receive such a lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

My little boy joined this nursery from the baby nursery. I was nervous about the transition but he took to it like a duck to water, the nursery made the transition so smooth, they were so welcoming. The team here are so lovely, caring, and professional, they really are the making of the nursery. I always
feel so confident with sending my little boy there, he goes in smiling and comes out smiling even more. I did have some development concerns and the manager has taken the time to ensure all bases are covered, and my little boys' progress since joining the nursery has been incredible. All the team are fantastic but I want a shout-out to his key person who is fantastic. Highly recommend this nursery.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

Thank you so much for taking the time to leave us your lovely review.


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Overall Experience  Overall Experience 4.0 out of 5

Since my child has started at this nursery, He has grown in confidence. He communicates a lot better with his peers and the staff. The staff are highly accommodating to his needs. They have really helped my child to settle and have been great in his transition from potty to toilet and have been great
at helping him to separate from his Blanky in the mornings. We love how they have always promoted healthy food choices.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

We really appreciate you taking the time to write us this lovely review. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I couldn't wish for a better nursery for my daughter. When I drop her off in the morning, I leave knowing she is in a safe, stimulating, nurturing, and loving environment. In such a short space of time, I have seen a difference in my daughter's confidence and speech development, this is a credit to
the amazing, dedicated, and knowledgeable staff. My daughter has built such a strong bond with her key worker and talks fondly of all staff at home. The food my daughter is given is freshly prepared and they offer a varied menu. Learning opportunities the staff provide are outstanding and staff give unique and detailed feedback at the end of each day. My daughter is so happy, most days I can't get her to leave the nursery! I really can't recommend Ashbourne Day Nurseries at Princes Risborough enough. The management and staff all operate as one team and this shines through the quality of care. Thank you all so much for everything you do for my daughter.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

We really appreciate you taking the time to write us this lovely review. Thank you.


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Overall Experience  Overall Experience 4.0 out of 5

My son has been going to Ashbourne nursery for 2 years now and the team have gone from strength to strength pulling together to keep everything going throughout many changes and all the lockdowns. I really appreciate how approachable the staff are. It makes a big difference to know you can contact them
about any queries. I'm delighted to see the nursery has recently received a COVID-19 Community Champions Award for all their hard work this past year.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

Thank you for this lovely review, the team are delighted with your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

From day one my grandson has been happy going to this nursery. When he went through a spell of getting upset the team in the nursery were fantastic, settling him and myself. Being a nanny seeing your grandchild cry is heart-wrenching but the team were great. They do fun activities inside and out, taking
every opportunity to get outside fresh air. During these unsettled times with COVID, they have followed all regulations filling us with full confidence. The menu selection is varied and excellent too. My grandson always comes out happy and the team are always happy and accommodating.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

We really appreciate you taking the time to write us this lovely review. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My granddaughter always goes into nursery happily and comes home calm and cheerful. Nursery has been able to give her more sessions in these difficult times and still manage her activities so she has plenty of variety. All the staff seem to be aware of the children as individuals and try to gear the
sessions around each child's learning needs. The security is very good, they are always aware of who is picking up and they're very careful about the handover.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

Thank you so much for taking the time to leave us your lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

Cannot recommend this nursery enough! The staff go above and beyond! Our son always comes out happy and telling us about all the amazing things he has learnt that day, what more could a parent ask for! Thank you, Ashbourne.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

We really enjoy reading the lovely feedback we receive. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

The manager, a toddler room member of staff and the team at Ashbourne are beyond professional, always welcoming, organised and consistently go above and beyond to make sure our needs are met. Most importantly they provide excellent care for our daughter who always comes out of nursery with a smile on
her face. They’ve cared for our daughter since she was tiny (she’s nearly 3 now) and we couldn’t ask for more from a childcare provider. They make her feel special, loved and safe, consistently promote her learning and development and understand her individual needs as well as us, her parents. Thanks, team.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

Thank you so much for taking the time to leave us your lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

Our little boy absolutely loves going to nursery and has built great relationships with the staff and in particular his key worker. We are so happy with the progress he has made in the last 5 months since moving over from another nursery. The manager and the team have been very accommodating and helpful
during the pandemic. We are so grateful we have a lovely safe nursery and care for our little boy during these uncertain times. We can not recommend enough. Thank you all for being so fantastic.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

Thank you so much for taking the time to write us this lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has had a wonderful time at the Ashbourne Day Nurseries in Princes Risborough. The manager and his team across the sites have been fantastic with our son and helped him settle into both respective settings and most importantly helped him to develop into such a lovely boy. The team continually
provides a wide range of enriching activities and balance learning and fun perfectly. We have nothing but praise for the team and would not hesitate to recommend the Ashbourne Day Nurseries in Risborough.

Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at Princes Risborough

We really appreciate you taking the time to write us this lovely review. Thank you.


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Current Review Score: 9.0 (9.041)

Overview of Review Score

The Review Score of 9.0 (9.041) out of 10 for Ashbourne Day Nurseries at Princes Risborough is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.472 for Ashbourne Day Nurseries at Princes Risborough is calculated as follows: ( (83 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 108 Ratings = 4.472

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.569 Points relating to the number of positive Reviews for Ashbourne Day Nurseries at Princes Risborough is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 number of registered child places is 10.4. 8 Positive Reviews ÷ 10.4 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Frequently Asked Questions about Ashbourne Day Nurseries at Princes Risborough

What is the Age Range of Children that Ashbourne Day Nurseries at Princes Risborough accepts?

Ashbourne Day Nurseries at Princes Risborough accepts Children aged from 2 years 0 months to 5 years 0 months.

What Days & Hours is Ashbourne Day Nurseries at Princes Risborough Open?

Ashbourne Day Nurseries at Princes Risborough is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Ashbourne Day Nurseries at Princes Risborough have capacity for?

Ashbourne Day Nurseries at Princes Risborough has capacity for a total of 52 Children.

How far is Ashbourne Day Nurseries at Princes Risborough to the centre of Princes Risborough?

0.1 mile(s) as the crow flies, distance by road may be significantly further.