Peekaboo Childcare (Torquay) Ltd

7 Collaton Road, Shiphay, Torquay TQ2 7HH
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8.9 37 Reviews
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Care Provided by Peekaboo Childcare (Torquay) Ltd

  • Type of Service
  • Nursery School – Privately Owned
  • Open term time
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Peekaboo Childcare (Torquay) Ltd
  • Person in charge
  • Alexandra Morton (Manager)
  • Number of Childcare Staff
  • 14
  • Total Places for Children
  • 40
  • Age Range
    • from 0 years 9 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-17:30
    Tuesday 07:30-17:30
    Wednesday 07:30-17:30
    Thursday 07:30-17:30
    Friday 07:30-17:30
  • When Closed
  • School Holidays

Funding & Fees Guide for Peekaboo Childcare (Torquay) Ltd

  • Sessional fees - half days available for all term time
  • Parking

  • Road parking available


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Peekaboo Childcare (Torquay) Ltd Reviews (37)

Total of 37, showing 21-37
8.9

Peekaboo Childcare (Torquay) Ltd has a Review Score of 8.9 (8.875) out of 10, based on 4 reviews in the last 2 years. Over all time Peekaboo Childcare (Torquay) Ltd has 37 reviews.

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Review from Alice A (Mother of Child) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most wonderful nursery which truly is a family in every sense of the word. The staff are all enthusiastic, kind, caring and passionate and both my children are incredibly happy there. The handling of covid and communication during this difficult time has been exemplary.

Reply from Alexandra Morton, Director/Manager at Peekaboo Childcare (Torquay) Ltd

Thank you so much for your wonderful review. It means the world to us.


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Review from Aleksandra A (Mother of Child) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would definitely recommend this nursery. Our son needed to change nurseries so we could see the difference in him from day one. He was coming home much happier than from the previous one. We could also see there is a very individual approach towards every child and we love that they spend so much time
outdoors. The staff are so dedicated and friendly.

Reply from Alexandra Morton, Director/Manager at Peekaboo Childcare (Torquay) Ltd

Thank you so much for your wonderful review. It means the world to us.


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Review from Natalie C (Mother of Child) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful nursery. Our child has only been here for a month and has absolutely loved it. The staff always keep us all so informed and communication is incredible. I feel 100% confident with this nursery and would always recommend a friend to this setting. So happy with the updates we see
of our daughter too, so pleased.

Reply from Alexandra Morton, Director/Manager at Peekaboo Childcare (Torquay) Ltd

Thank you so much for your wonderful review. It means the world to us.


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Review from Danielle L (Mother of Child) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. The staff are all brilliant and very dedicated. The nursery is clean with a lovely warm atmosphere and a great stimulating outside area. Management is friendly and helpful right from the start.

Reply from Alexandra Morton, Director/Manager at Peekaboo Childcare (Torquay) Ltd

Thank you for your wonderful review; we are pleased you’re happy with the service we provide.


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Review from David A (Father of Child) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. Highly recommend. Great value for money with fun and educational activities. The staff are very professional and knowledgeable. Very clean and modern. Very safe environment. The learning styles, equipment and resources are fantastic.

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Review from Jessica B (Mother of Child) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was so worried about taking my daughter to nursery, I’d seen a few different nurseries in the Torbay area but as soon as I visited Peekaboo Childcare (Torquay) Ltd I knew I’d feel she would be safe and happy there. It has a really homely feel and the staff are lovely. A year on and my daughter still
comes out of nursery beaming! Couldn’t recommend enough.

Reply from Alexandra Morton, Director/Manager at Peekaboo Childcare (Torquay) Ltd

Thank you for your wonderful review and we are so pleased you are happy with the service we provide.


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Review from Lisa S (Mother of Child) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was nervous of my daughter going to nursery as she had always been very attached to me but on viewing Peekaboo Childcare (Torquay) Ltd, I fell in love with their ethos, other nurseries that I viewed seemed okay but this nursery is miles ahead. They are a family and that really stands out, my daughter
went from having to be left crying and peeled off me to so confident and happy, that she doesn’t even say goodbye anymore. Her key workers are all lovely and she adores them. Covid-19 has made things different but Peekaboo Childcare (Torquay) Ltd have worked hard to make sure this doesn’t impact the children's happiness and learning. All in all, we love Peekaboo Childcare (Torquay) Ltd and I can’t believe I even considered going elsewhere.

Reply from Alexandra Morton, Director/Manager at Peekaboo Childcare (Torquay) Ltd

Thank you for your wonderful review and we are so pleased you are happy with the service we provide.


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Review from Laura L (Mother of Child) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Peekaboo Childcare (Torquay) Ltd to prospective parents. I was looking for a nursery, they aligned closely with our gentle, parenting approach and promoting independence. Although not a Montessori nursery, some of the principles were transferred here. My son was at first quite anxious
about going to nursery but they went at his pace and he now loves it there. It’s helpful there are a consistent approach from our home environment to nursery. Lots of effort to make the nursery Covid-19 safe. There are lots of play resources led by child interests and lots of real-life play activities. I have found Peekaboo Childcare (Torquay) Ltd to be very flexible and communication is good. I looked at a lot of prospective nursery settings and took a long time to chose the right nursery for my son. I am absolutely pleased and confident I have the right setting for my son.

Reply from Alexandra Morton, Director/Manager at Peekaboo Childcare (Torquay) Ltd

Thank you for your wonderful review and we are so pleased you are happy with the service we provide.


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Review from Rachel B (Mother of Child) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been with Peekaboo Childcare (Torquay) Ltd since November 2019. They have been absolutely amazing with my daughter, who has autism and have put in place visual aids from the minute she arrives at nursery to when she leaves. They have also secured her funding as well as portage to help
her. Nothing is too much trouble for any of the staff who are friendly and professional. I would highly recommend and have recommended Peekaboo Childcare (Torquay) Ltd to my friend whose son will be starting next month.

Reply from Alexandra Morton, Director/Manager at Peekaboo Childcare (Torquay) Ltd

Thank you for your wonderful review and we are so pleased you are happy with the service we provide.


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Review from Amanda B (Mother of Child) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't be happier with the care that was provided for my child. The activities were thought through and I could clearly see that they knew and understood my child. From what they needed development-wise through to know what made them smile.

Reply from Alexandra Morton, Director/Manager at Peekaboo Childcare (Torquay) Ltd

Thank you for your wonderful review and we are so pleased you are happy with the service we provide.


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Review from Sophie R (Mother of Child) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one absolutely loves going and she always has a wonderful time. The team are so kind and attentive to the little ones, making sure they are happy, fed and having fun. There is always lots of fun being had with games and great, fun learning activities. The nursery is kept clean and safe for
everyone at all times. Thank you Peekaboo Childcare (Torquay) Ltd.

Reply from Alexandra Morton, Director/Manager at Peekaboo Childcare (Torquay) Ltd

Thank you for your wonderful review and we are so pleased you are happy with the service we provide.


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Review from Stephanie W (Aunt of Child) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great nursery for growing minds, fun activities as well as being involved with the community. Friendly staff and a clean environment. I would recommend Peekaboo Childcare (Torquay) Ltd to anyone in search of somewhere safe to take their child and not have to worry throughout the day. A home away from
home.

Reply from Alexandra Morton, Director/Manager at Peekaboo Childcare (Torquay) Ltd

Thank you for your wonderful review and we are so pleased you are happy with the service we provide.


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Review from Amy P (Aunt of Child) published on 26 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well staffed, well equipped, clean nursery.
Friendly environment with plenty of fun activities.
Lovely outside area and plenty of learning-based toys.
Each child is catered to individually this is not a one size fits all nursery.

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Review from Charlotte S (Mother of Child) published on 23 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has loved going to Peekaboo from day 1 (2.5 years ago) and is sad to be leaving! With the very helpful, caring and enthusiastic staff my child's progression and preparation for school has been amazing. Peekaboo is a very safe, secure and clean environment for children. I'm very happy with my
choice of nursery for my son and have and will continue to recommend to anyone who's looking for childcare!

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Review from Melanie J (Mother of Child) published on 23 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First of all, I cannot recommend this nursery enough, it is outstanding.
When my son first started 2 years ago, we had a previous bad experience with a nursery, so I was very wary.
I have never felt so welcome by a group of staff members, anywhere I have been.
My son was shy and had speech and language
delays.
He soon became very close with his key worker, who now 2 years on, is his best friend and has been the most amazing support I could have ever wished for him. She has helped him through every difficulty and never grown tired. This goes for all the staff, they are more like friends now, so much so that when my daughter started I wasn't slightly nervous.
Any queries or concerns you are welcomed and encouraged to talk about.
I cannot put into words how highly I think of this nursery, the setting and the staff.
My children are always happy, enthusiastic, comforted and stimulated at nursery.
They have both thrived and made friendships that they will take with them.

Reply from Alexandra Bithell, Manager at Peekaboo Childcare (Torquay) Ltd

Thank you for your wonderful review. We are so pleased that you have been happy with the nursery and it has been a privilege being part of your children's education.


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Review from Matthew F (Father of Child) published on 21 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Inflexible. I'm very unhappy with their service and lack of flexibility. For your information and from my experience; once you are in, they make it very difficult to make changes or change to another nursery. Therefore, I would not recommend this nursery. My advice is to consider another nursery in
the area. Once I'd signed the contract, I was not allowed to make any changes what-so-ever, even a couple of days after. They didn't have a settling-in period either, so it's very hard to make a decision. I'm now tied in until my daughter starts school in September.

Reply from Alexandra Bithell, Manager/Director at Peekaboo Childcare (Torquay) Ltd

We do apologise that your experience at our nursery wasn't what you had hoped for. We try to be as flexible as possible for parents, however we do have a one month's notice period for all changes. This is written in to our contract and is necessary so we can maintain legal ratios at all times. We have made the changes you requested and they will take place one month from when you requested them.
We will endeavour to make our terms and conditions clearer in the future. We thank you for your review.


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Review from Sian C (Mother of Child) published on 21 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love Peekaboo! I feel like my child is cared for in a safe and supportive environment. The nursery is bright and fun, and children have so many activities to choose from! The staff really took time to get to know my child and he is very happy and comfortable there. The staff are very friendly and
approachable.

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Current Review Score: 8.9 (8.875)

Overview of Review Score

The Review Score of 8.9 (8.875) out of 10 for Peekaboo Childcare (Torquay) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Peekaboo Childcare (Torquay) Ltd is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.875 Points relating to the number of positive Reviews for Peekaboo Childcare (Torquay) Ltd is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8. 4 Positive Reviews ÷ 8 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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