Tilly-Mints Cherubs Day Nursery Ltd

10 Queens Road, Blackhill, Consett DH8 0BH
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9.9 88 Reviews
  • Tilly-Mints Cherubs Day Nursery Ltd, Consett

Care Provided by Tilly-Mints Cherubs Day Nursery Ltd

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Emma Buckley
  • Person in charge
  • Ria Wilson (Manager)
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 75
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:15-18:15
    Tuesday 07:15-18:15
    Wednesday 07:15-18:15
    Thursday 07:15-18:15
    Friday 07:15-18:15
  • When Closed
  • Bank Holidays & Christmas

Tilly-Mints Cherubs Day Nursery Ltd Reviews (88)

Total of 88, showing 1-20
9.9

Tilly-Mints Cherubs Day Nursery Ltd has a Review Score of 9.9 (9.905) out of 10, based on 40 reviews in the last 2 years. Over all time Tilly-Mints Cherubs Day Nursery Ltd has 88 reviews.

Overall Experience

  • 81
  • 6
  • 0
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  • 1

Date Published

88
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1
40
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Overall Experience  Overall Experience 1.0 out of 5

Lovely little setting grossly let down by immature and unprofessional management. My eldest son attended here and enjoyed it, but unfortunately we were offered term-time only hours for my youngest son from April 2024 only to be told this was no longer an option when we attended with him for his first
visit. We challenged management on this only for them to refuse to take any responsibility, leaving us without childcare.

Reply from Emma Buckley, Director at Tilly-Mints Cherubs Day Nursery Ltd

Thank you for your review. We regret that we were unable to accommodate your child due to concerns raised during the application process. Our priority is to maintain a safe and positive environment for all children and staff. We wish you the best in finding suitable childcare. We normally encourage feedback based on children attending the nursery not who do not attend the setting.


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Overall Experience  Overall Experience 5.0 out of 5

Tilly Mints Day Nursery is an amazing nursery to send any child to the staff are so amazing with every child and they are amazing with us parents too. My children love attending this nursery and learn so much and always love to tell me stories from their day.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves going to nursery. She particularly enjoys the activities that include the use of paint and she especially likes using the tools. She is learning so much at nursery without even realising it.
Everyone there is so welcoming and friendly. The staff are very attentive. They know my daughter
as well as I do.

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Overall Experience  Overall Experience 5.0 out of 5

Both children have been to this nursery and I couldn't have wished for a better place for them to go. The staff are lovely and very helpful with any questions or queries. Both children have come on really well since starting nursery, learning skills that will help them in school and general life. I
would recommend it to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

My little girl has been going since she turned 1 last June and she absolutely loves it! The girls there are amazing and I couldn’t thank them enough for how much my little girl has learnt being there 3 days a week. Always comes out with a smile on her face.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are brilliant. They have been very observant of my child’s needs and supportive when needing assistance with extra care.
It really does take a community to raise a child, and I’m very thankful that Tilly Mints staff have been part of that community.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Tilly Mints since September and she really enjoys it. I never have any issues with her not wanting to go. The staff are all lovely and I feel like I get to know what she’s up to with updates on the app something that was lacking in her previous nursery. Overall I would recommend
this nursery to anyone in the area.

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Overall Experience  Overall Experience 5.0 out of 5

Tilly Mints Nursery is exceptional, boasting a welcoming environment and a team of incredible staff. My daughter eagerly looks forward to the days she goes to nursery to engage in a variety of exciting activities that stimulate her curiosity. The warmth, patience, and kindness displayed by every member
of staff have made a significant impact on her development, fostering a deep sense of trust and affection and she’s come on leaps and bounds since she started here 2 years ago. I wholeheartedly recommend Tilly Mints Nursery to anyone seeking a nurturing, engaging, and fun setting for their child's early learning experiences.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has the most wonderful time at Tilly Mints, he can’t wait to head off in the morning and see all his friends for breakfast and is always happy at the end of the day, waving and blowing kisses to the staff as we leave.
The staff have been working so hard with our son to develop his skills,
and we can see that he has come on leaps and bounds with their support in addition to our own - especially over the last few weeks. It is also so clear that being with his peers encourages our son to learn and grow- he is full of confidence but also we can see his kindness and caring nature shine through- something we know is nurtured at Tilly-Mints.
We wouldn’t go anywhere else!

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Overall Experience  Overall Experience 5.0 out of 5

Tilly Mints is a wonderful nursery. My little girl was a lockdown baby and only ever knew how to communicate with an adult until starting the nursery she's come on amazing talking about all the other children and what they've been up to! The equipment at the nursery is amazing having real tools is just
amazing!

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Overall Experience  Overall Experience 5.0 out of 5

Would recommend this nursery- friendly staff, a balanced diet, the hours are great and they are accommodating. My son has definitely improved his speech and learning since being at this nursery. Activities are varied and love that you can see all the progress and everything that is going on in the app.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery. All staff are lovely and treat my child as if she was their own. My child settled from day 1 and gets excited to go in. I always get informed about what she has for dinner and what activities she does during the day. If I have a question I message on the app and they respond very quickly
which I am very grateful for. Highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

My child loves to go to nursery and his confidence has grown so much with the support from all at Tilly Mints.
All staff and facilities are excellent. My child loves all of the staff and talks so much about them all and how they care for him and his friends. Would definitely recommend the nursery to
anyone.

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Overall Experience  Overall Experience 5.0 out of 5

Tilly-Mints is a brilliant nursery school. My daughter loves going, all the team are so friendly and helpful, she also loves to come and tell me all about her day, what she’s had to eat and the activities she’s done with her friends. I love all the photos and updates you receive throughout the day and
the stay and play sessions that are sometimes available.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been going to this nursery for almost 2 years now and they have been absolutely fantastic with helping him settle in and grow in confidence as he sometimes has a hard time at handover, they have been so patient and understanding with him, he has started to show more with his confidence
and speech and his learning, they keep me updated throughout the day with what he's eating, and the things they're doing which is great for anxious parents leaving their child for the first time. My child is due to start school this September and I just know that he is going to do great all because Tilly-Mints has helped him a lot, especially with independence, could not recommend this nursery enough.

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Overall Experience  Overall Experience 5.0 out of 5

My son was forced to change nursery due to the close of his original. I thought he would struggle as he’d made a good friend at the first one, but the staff at Tilly-Mints made him feel welcome and now he has a whole new friendship group. His learning and behaviour have improved since joining Tilly-Mints
and I’m absolutely over the moon with how much he is thriving there. I couldn’t thank all the staff members enough for their work.

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Overall Experience  Overall Experience 5.0 out of 5

I have never had any problems with getting in touch with anyone at the nursery, and any queries or concerns have always been dealt with efficiently. I feel that staff have also been attentive to my child's needs and learning, helping develop plans to aid their personal development.
With regards to
the following topics, honestly, I'm not sure about ICT access for the children, but I feel like whilst they're this young, it's best to let them play and learn that way, they'll be introduced to UT facilities at home and when they go to school. I don't feel badly about the outside play space, it's more a shame for the nursery that they don't have more land and more space for outside play. But they seem to make up for that with the different activities they have for outside. And my little one always seems to have fun regardless.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been going to Tilly-Mints for nearly 2 years now and he loves it. All the staff are so friendly and caring, he loves them all. He has come on so much since starting and loves coming home to tell me all about his day. I couldn’t recommend Tilly-Mints enough.

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Overall Experience  Overall Experience 5.0 out of 5

We have had nothing but positive experiences with the nursery, the staff and management are fantastic, very supportive, caring and friendly. There is a good structure and range of activities to support development.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly supportive staff, always happy to chat on any queries and help as much as they can. My son always enjoys attending.
App always kept fully up to date which is great to see throughout the day.
Good food variety.

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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Tilly-Mints Cherubs Day Nursery Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Tilly-Mints Cherubs Day Nursery Ltd is calculated as follows: ( (450 Excellents x 5) + (13 Goods x 4) + (10 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 476 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tilly-Mints Cherubs Day Nursery Ltd is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 number of registered child places is 15, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Tilly-Mints Cherubs Day Nursery Ltd

What is the Age Range of Children that Tilly-Mints Cherubs Day Nursery Ltd accepts?

Tilly-Mints Cherubs Day Nursery Ltd accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Tilly-Mints Cherubs Day Nursery Ltd Open?

Tilly-Mints Cherubs Day Nursery Ltd is open: Monday 07:15-18:15, Tuesday 07:15-18:15, Wednesday 07:15-18:15, Thursday 07:15-18:15, Friday 07:15-18:15.

How many Children does Tilly-Mints Cherubs Day Nursery Ltd have capacity for?

Tilly-Mints Cherubs Day Nursery Ltd has capacity for a total of 75 Children.

How far is Tilly-Mints Cherubs Day Nursery Ltd to the centre of Consett?

0.7 mile(s) as the crow flies, distance by road may be significantly further.