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Happitots Nursery Robroyston has a Review Score of 9.9 (9.907) out of 10, based on 19 reviews in the last 2 years. Over all time Happitots Nursery Robroyston has 52 reviews.
Review from S A (Mother of Child) published on 3 August 2017
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Review from NN (Father of Child) published on 3 March 2017
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Maybe look at varying the carbs for meals -- there's a lot of wheat. Would be great if they would use famly to keep us updated.
Reply from Mariessa Devlin, Managing Director at Happitots Nursery Robroyston
Thank you for taking the time to provide such positive feedback. Please speak directly to our manager regarding meals and updates.
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Review from Innis C (Father of Child) published on 20 February 2017
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Reply from Mariessa Devlin, Managing Director at Happitots Nursery Robroyston
Thank you very much for taking the time to write a review. We are delighted to hear that your daughter is settled and progressing well with us. Our staff will be delighted to read your feedback.
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Review from Natasha M (Mother of Child) published on 13 February 2017
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Reply from Mariessa Devlin, Managing Director at Happitots Nursery Robroyston
Thank you for taking the time to provide a review, we are delighted that your daughter has settled and enjoys her time with us. It means a lot that you would recommend our services and we will pass on your feedback to our team. Thank you
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Review from Christine M (Mother of Child) published on 10 February 2017
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Reply from Mariessa Devlin, Managing Director at Happitots Nursery Robroyston
Thank you for taking the time to write a review about Enchanted Forest, we are delighted, particularly after your previous experience that your daughter has settled really well with us. Our team will be delighted that you have recognised them in such a positive way, thank you.
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Review from Lisa G (Mother of Child) published on 8 February 2017
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Reply from Mariessa Devlin, Managing Director at Happitots Nursery Robroyston
Thank you for taking the time to review our nursery, we are delighted that your son is very settled with us and that you have specifically mentioned our team, they will be delighted. Thank you.
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Review from Natasha W (Mother of Child) published on 7 February 2017
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Reply from Mariessa Devlin, Managing Director at Happitots Nursery Robroyston
Thank you for taking the time to provide us with such fantastic feedback, we very much appreciate it and will pass on your comments to our team. We continue to have dialogue with Glasgow City Council regarding our delivery of partnership funding and will keep parents updated on this when we have new information.
Thank you for mentioning the discount that we offer which is our little way of trying to compensate parents until we receive partnership. Our team will be delighted with your comments, thank you. We are so pleased that your child is happy with us.
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Review from Kim G (Mother of Child) published on 7 February 2017
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Reply from Mariessa Devlin, Managing Director at Happitots Nursery Robroyston
Thank you for taking the time to write a review, we are pleased that your daughter is settled with us. As you will know our new manager has not been in post since the start of December 2016 and whilst it did take a while for us to recruit for her role, we were keen to recruit the right person. We continue to liaise with Glasgow City Council regarding our delivery of partnership funded places and will endeavour to keep parents updated when we have more information. Thank you very much for recommending us to other parents, this really means a lot to our team.
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Review from C C (Mother of Child) published on 4 February 2016
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Reply from Mariessa Devlin, Managing Director at Happitots Nursery Robroyston
Thank you for your positive comments and for taking the time to review Enchanted Forest Robroyston. We will pass on your feedback to our team.
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Review from Michelle W (Mother of Child) published on 31 January 2016
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Reply from Mariessa Devlin, Managing Director at Happitots Nursery Robroyston
Thank you for your positive comments and for taking the time to review Enchanted Forest Robroyston. Communication is really important for us, therefore we are pleased that the level of input is working well and providing you with reassurances. We will pass on your feedback to our team.
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Review from Clare B (Mother of Child) published on 19 January 2016
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Reply from Mariessa Devlin, Managing Director at Happitots Nursery Robroyston
Thank you for taking the time to write a review and for providing such positive feedback, as well as recommending Enchanted Forest Robroyston. We will share this feedback with our team.
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Review from Siobhan C (Mother of Child) published on 19 January 2016
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The staff are always really helpful and spend time getting to know both parent and child.
My little girl loves and looks forward to her days at nursery and has a great bond with the staff in her room
Reply from Mariessa Devlin, Managing Director at Happitots Nursery Robroyston
Thank you for taking the time to provide feedback on Enchanted Forest Robroyston. Your positive comments and recommendation are much appreciated.
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The Review Score of 9.9 (9.907) out of 10 for Happitots Nursery Robroyston is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.907 for Happitots Nursery Robroyston is calculated as follows: ( (206 Excellents x 5) + (21 Goods x 4) ) ÷ 227 Ratings = 4.907
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Happitots Nursery Robroyston is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 number of registered child places is 16.2, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2024
Janice is passionate about her early years and particularly enjoys strong parent partnerships.
Job Title: Deputy Manager
Joined: 2024
Loran works closely with Janice to ensure the smooth running of the nursery.
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