Bright Horizons Oak Lane Day Nursery and Preschool

Oak Lane, Twickenham TW1 3PA
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8.9 39 Reviews
  • Bright Horizons Oak Lane Day Nursery and Preschool, Twickenham
Bright Horizons Oak Lane Day Nursery and Preschool was opened in April 2016. The nursery is just a five-minute walk from Twickenham station and is located on Oak Lane, a quiet residential road, just off the main high street.

The nursery provides a warm and nurturing environment for young children. The facilities are spacious and well-equipped, with ample room for children to play and explore. The staff at Oak Park are highly trained and experienced, and they are always attentive to the needs of each child in their care. They are dedicated to providing a safe and stimulating environment that encourages children to learn and grow. The curriculum is thoughtfully designed to meet the developmental needs of each child. From the activities and games to the learning materials and resources, everything is tailored to ensure that every child reaches their full potential.

The setting has been thoughtfully designed to meet the individual needs of your child, offering a welcoming home-from-home atmosphere which allows each child to feel relaxed and happy amongst the enthusiastic team of childcare professionals, each specifically tailored to each different age group. Each age group has access to external play areas allowing each child to play, discover and learn in a natural environment.

The menu at Oak Lane is healthy and well-balanced, and the chefs take care to cater for any specific dietary requirements. Parents can be confident that their children are receiving nutritious and tasty meals throughout the day. The menu is carefully planned with professional nutritionists to offer children opportunities to experience different foods and develop healthy eating patterns.

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Care Provided by Bright Horizons Oak Lane Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Sandra (Nursery Manager)
  • Number of Childcare Staff
  • 19
  • Total Places for Children
  • 71
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas
  • Parking

  • Drop-off spaces available


Bright Horizons Oak Lane Day Nursery and Preschool Reviews (39)

Total of 39, showing 1-20
8.9

Bright Horizons Oak Lane Day Nursery and Preschool has a Review Score of 8.9 (8.883) out of 10, based on 7 reviews in the last 2 years. Over all time Bright Horizons Oak Lane Day Nursery and Preschool has 39 reviews.

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Review from Jamie B (Father of Child) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Bright Horizons Oak Lane Nursery and Preschool has been great to our child. They have been really flexible and given my child the best start to nursery life!
The staff are great and my child has developed a lot.
Bright Horizons could improve in places like:
Food - I know other nurseries which are
cheaper have better food options
Activities - Take the kids out of the nursery would be great. I feel this is an easy thing to do considering the green areas close by.
Value for money - this is most expensive nursery in the area
Thanks for everything, we will miss Twickenham!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Oak Lane Day Nursery and Preschool

Thank you for your feedback and kind words about our staff and your child's development. We're glad you've had a positive experience at Bright Horizons Oak Lane. We appreciate your suggestions and we will certainly take them into consideration.


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Review from H K (Mother of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughters have been at Oak Lane for over 5 years now and no matter the group have had a wonderful time and thrived in the environment. Staff are highly caring and also set great sets of activities for children to develop their skills, challenge them and have lots of fun. I also like that every group
has their dedicated outdoor space and they spend a lot of time in the garden.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Oak Lane Day Nursery and Preschool

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.


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Review from L T (Father of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We currently have our youngest child in Oak Lane and we previously had our son in the same nursery. Lovely staff, great facilities and excellent food. Looked at all the nurseries in the area and this was the best by far. Long opening hours and close to the national rail.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Oak Lane Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Review from Elliott D (Father of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always great welcome, great activities and strong support for my child. Special thanks this time to the lady who supports him, and helps him grow and mature.
We look forward to bringing his brother full time for him to learn a lot here too!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Oak Lane Day Nursery and Preschool

We're thrilled to hear about your positive experience! Thank you for choosing us to be part of your child's learning journey!


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Review from L G (Mother of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been really impressed by the level of individualised support that our son has received over the last year. He has additional needs and the staff has been brilliant at supporting him, nurturing him and stretching him, liaising with the different therapists following him as appropriate. We highly
recommend this nursery.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Oak Lane Day Nursery and Preschool

Thanks for taking the time to share your feedback with us. We appreciate your kind words. The opportunity to hear from our parents and be reminded of why we do what we do is so valuable. Thank you.


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Review from L D (Father of Child) published on 7 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son had spent time at a previous Bright Horizons which we and he loved, so we were unsure how he would deal with the change. We needn't have worried. Oak Lane immediately made him welcome and as the months have gone by we've become more and more impressed with their offering. The carers and room
leaders are engaged, interested and kind and we trust them and feel listened to 100%. The activities they organise are fabulous. We see our son growing in knowledge and confidence and feel we made a great choice in sending him there.

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Review from Hannah P (Mother of Child) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 4-year-old girl currently attends Oak Lane full time and her brother attended here prior to going to school.
I think the nursery is well run with friendly, efficient staff who are caring and go above and beyond for the kids. Communication is clear and easy and I feel like the team in each room really
knows my child and their needs.
The nursery is always clean and both my children liked the food here, they were also exposed to new foods and experiences.
The team handled the whole pandemic with care and professionalism in very difficult uncertain times.
I would recommend this nursery to others and feel both my children had a good experience here with excellent care and attention.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Oak Lane Day Nursery and Preschool

Hi, It is our pleasure caring for your child. We are so proud of our team, who work so hard to make a difference. Thank you again for taking the time to leave us your review.


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Review from G B (Father of Child) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our two girls love Oak Lane. The staff are caring and fun. We really like that each room has its own outdoor space, and the children can go in and out as they choose.

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Review from F C (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has really enjoyed going to nursery since she started going at the age of 1 until now at the age of 4. She has developed so much in terms of her social, writing, attention, and motor skills thanks to the activities at nursery and the friendships she has built over the years.
The staff have
always been really attentive and provided good updates on her development. My daughter clearly enjoys their company and has become quite attached to the staff even inviting them to come to play at our home and to go on holiday with us!
The food is also really good and I'm always impressed to hear about the variety of dishes she eats at nursery!

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Review from Annabel W (Mother of Child) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my son and my daughter have attended Oak Lane nursery from the age of one to four, and both absolutely loved their time there. The staff there are so brilliant, friendly and professional and give top-notch care to all the kids. I think it is a fantastic nursery run by dedicated and highly experienced
nursery managers. We are so glad we found such a great nursery in our neighbourhood and will be so sad when our daughter leaves to start school!

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Review from Monica (Mother of Child) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was extremely hard for us to chose a nursery in the Twickenham area because there are many, but Oak Lane chose us and we have been grateful every day. We wanted a safe environment where our son could learn resilience and healthy loving boundaries, in fairness, where his voice would be listened to,
where his choices would be respected, where he could develop new friendships and become. We are happy to have found such a place, and we feel that all the amazing people working at Oak Lane are making this possible every day by working hard and genuinely caring for the little people they welcome every day with a huge smile upon their faces. Thank you everyone for being such an important part of our little one’s story! Heartfelt best wishes to all!

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Review from Liezel G (Mother of Child) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous nursery with exceptional staff. I would highly recommend this nursery to anyone. The staff make the utmost effort to connect to every single child and do awesome little activities, even with the babies. My daughter loves coming here.

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Review from Max T (Mother of Child) published on 16 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fabulous at the nursery. My little one loves his friends and loves his nursery teachers. Every day he’s learnt something new or has a lovely story to tell about what he’s been up to. He smiles on his way in and out!

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Review from Michael (Father of Child) published on 26 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been in Oak Lane now for 2-1/2 years and we could not be happier. I wanted to thank and acknowledge the manager and her team in particular for how they have communicated with us clearly and regularly during this very tough period of Covid-19 outbreak. The teachers there at every level
(acorns, oaks and pre-school have all captured the heart of our daughter - shes runs in every morning to see them and her friends and we already miss them all very much even though it's only been 2 weeks since she has not been able to go.

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Review from E J (Mother of Child) published on 17 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that my son receives at Oak Lane. They stimulate him each day. Each carer seems to genuinely care about him.
He loves it so much at nursery that I struggle to get him to put his coat on and leave at the end of the day!

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Review from Teena S (Mother of Child) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending Oak Lane Nursery for 2 years and absolutely loves it! Our son has some additional needs and the staff at Oak Lane have been extremely supportive of his needs, in every aspect. His development since being at Oak Lane has been outstanding and I truly believe this is due to the
commitment of the staff. I would highly recommend Oak Lane Nursery.

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Review from Chrysso S (Mother of Child) published on 2 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly caring staff.
Child loved her experience here.
The activities were varied and centred around the child’s needs and interests.

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Review from Alexia G (Mother of Child) published on 4 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter joined Oak Lane starting in the baby room, moving to Toddlers and now Pre-School. I love that Oak Lane is purpose-built, so children can access their own specific garden areas providing a more varied play environment. The nursery is fresh and clean feeling and feels like a positive and practical
environment for the children to enjoy.
I feel the room leaders are skilled, knowledgeable and approachable. Staff turnover is low, so my daughter has had the same key worker throughout the tenure of her time in each room, which is great for consistent feedback.
The manager and deputy do a great job with the nursery management. I appreciate the fun/innovative activities, concerts and open days they coordinate. On occasion, when I've needed to discuss changes to my daughter's care, they've listened, acted and followed up on my concerns quickly and diligently. As a result, I feel very confident my daughter is in good hands, and that her welfare and development is always top priority.

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Review from V L (Mother of Child) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Oak Lane Day Nursery Twickenham for the last 2.5 years and she loves it.
The staff are very caring and nurturing and always keep the parents updated on their child's wellbeing.
The facilities are great and she loves the fun activities staff run - Active Athletes, Hatching
the Chickens Eggs, Spanish Teacher and Bee Keeper visit.

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Review from Eleftheria N (Mother of Child) published on 31 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the staff and management. They have looked after my daughter and helped a lot with her development.
Kids are not going out(parks, playgrounds etc)but at least each room has a lovely garden to play and to do outdoor activities.
I highly recommend this nursery to new parents but
I have to say that the cost is higher than other nurseries in the neighbourhood.

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Current Review Score: 8.9 (8.883)

Overview of Review Score

The Review Score of 8.9 (8.883) out of 10 for Bright Horizons Oak Lane Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.690 for Bright Horizons Oak Lane Day Nursery and Preschool is calculated as follows: ( (64 Excellents x 5) + (15 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 84 Ratings = 4.69

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.193 Points relating to the number of positive Reviews for Bright Horizons Oak Lane Day Nursery and Preschool is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 number of registered child places is 14.2. 7 Positive Reviews ÷ 14.2 = 0.493

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (1)

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Meet the Team (3)

Sandra

Sandra

Job Title: Nursery Manager

Joined: 2001

Hi I am Sandra, I'm the Nursery manager.


I gained my NNEB in 1998 and started working for Bright Horizons in 2001 as a Nursery Nurse. Since then I have worked in a number of different settings throughout London and the South East, and have gained lots of valuable experience. I became Manager of Oak Lane January 2017, and am very proud to lead the team to provide care and education for children in such a new and well-resourced setting.


I pride myself on establishing strong partnerships with parents to ensure the nursery meets their needs and is reflective of our local community. It is a privilege to be able to work with our future generation and I am passionate about providing as many opportunities for our children to be the prime educators in their own learning.


Jessie

Jessie

Job Title: Deputy Manager

I started out my career over 20 years ago as a qualified Nursery Nurse. I have a broad range of experience having worked within a variety of settings from working with children in hospitals and care homes to working in a Sure Start centre. This has given me the opportunity to focus on child development and individual care at a much deeper level as well as focus on child education.


My passion for child development and education grew, which led me to become a Nursery Nurse within a private nursery school. I enjoyed the challenges, rewards and opportunities for growth. I have since been working within a nursery and preschool setting, developing experiences and my passion to work with children.


Over the years, I worked my way up to Deputy Manager, working in a community and client based nursery in this position. I am very committed to my role and love the fact that each day brings something new. I am very excited about my new role as Deputy Manager for Oak Lane Nursery, to be a part of a new opening, new team and a part of the children’s new journeys.


Louise

Louise

Job Title: Preschool Manager

Hi I am Louise, the Preschool Manager.


I started my career in childcare in 2001 gaining an NVQ Level 3 in childcare at West Thames College. I worked in a preschool at a local primary school for 11 years and then joined Bright Horizons in 2013. In 2019 I joined Oak Lane as the Room Leader in the Preschool room, joining an amazing team.


I take pride in helping and encouraging the children grow in confidence and independence ready for their school life journey


Frequently Asked Questions about Bright Horizons Oak Lane Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Oak Lane Day Nursery and Preschool accepts?

Bright Horizons Oak Lane Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Oak Lane Day Nursery and Preschool Open?

Bright Horizons Oak Lane Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Oak Lane Day Nursery and Preschool have capacity for?

Bright Horizons Oak Lane Day Nursery and Preschool has capacity for a total of 71 Children.

How far is Bright Horizons Oak Lane Day Nursery and Preschool to the centre of Twickenham?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Oak Lane Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Oak Lane Day Nursery and Preschool has a Platinum Service – more info.