Bright Horizons Woking Day Nursery and Preschool

Sandringham Court, Guildford Road, Woking GU22 7QL
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9.8 97 Reviews
Bright Horizons Woking Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years. The nursery itself designed to be a fun and stimulating environment with a wide range of play equipment and activities that are age-specific and crucial for pre-school learning.

There is also a range of exciting extra-curricular activities including Boogie Mites and myHappymind programmes, in addition to a 'Growing Enhancement' and 'Ready for School' programme unique to Bright Horizons.

The nursery offers skilled childcare professionals and a varied learning curriculum that helps children to develop and be well-prepared intellectually and emotionally for full-time education. A highly trained team pursue key EYFS goals and respect both children and parents.
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Care Provided by Bright Horizons Woking Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Bex (Nursery Manager)
  • Number of Childcare Staff
  • 27
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Woking Day Nursery and Preschool Reviews (97)

Total of 97, showing 41-60
9.8

Bright Horizons Woking Day Nursery and Preschool has a Review Score of 9.8 (9.808) out of 10, based on 27 reviews in the last 2 years. Over all time Bright Horizons Woking Day Nursery and Preschool has 97 reviews.

Overall Experience

  • 81
  • 12
  • 0
  • 3
  • 1

Date Published

97
10
18
27
70

Review from Keith R (Father of Child) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Terrible communication with parents, broke lawful carer to child ratios, subject to ongoing Ofsted review, extremely high turnover of staff, no consistent staff to child engagement, terrible management of children’s requirements, splitting up child friendship groups, parent car parking used by staff,
buggy store full of broken cots, emergency access equipment blocked by storage, poor hygiene around building, inconsistent and unnecessary policy around medicines and illness. General lack of regard or care for paying customer.

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Review from S W (Mother of Child) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Utterly disappointed and sad about what has been going on with the nursery in the past couple of months. The nursery has gone from an A-star to an absolute mess and we can only blame the change of the management in the current situation. First of all, we have just found out that the nursery has failed
not one but two unannounced Ofsted inspections which have never been communicated to the parents.
Communication is a massive issue. The staff has been literally disappearing from the nursery once a new manager was appointed in September 2020. Lots of parents experience disruptions where we would get calls late in the evening or Friday to say your child could not attend the nursery the next day due to staffing issues.
Takes ages to chase invoices being corrected, 30 hours funding forms are not being sent out on time, emails are often left unanswered - the list is long. I have never had to spend so much time chasing while the previous manager was in charge.

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Review from Sara S-W (Mother of Child) published on 19 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at the nursery have been absolutely fantastic. They've kept the kids safe and happy throughout a very difficult time. My son absolutely loves going to nursery, and it's been great to give him some normality.

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Review from Maria P (Mother of Child) published on 19 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn’t ask for more caring and dedicated staff. My little one has been there for over a year and loves it!
They have dealt with covid amazingly and provided support to the little ones and the parents.

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Review from Neha P (Mother of Child) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of the nursery has been nothing but excellent. Our son has developed so much since he started a year ago. He had an emotional start, however, he bounced back very quickly and within a couple of months, he settled in so well and looked forward to going to the nursery every morning. He
talks so much about his key workers and friends he has made.
Our friends and family have been so impressed with his progress that they would consider sending their own babies to the nursery in the future. 2020 was a testing year for all, but the nursery has been so supportive and has taken extra care to keep our children and families safe. We are very grateful to all the staff for everything they do and for giving us the peace of mind when we drop our son off every day. I would certainly recommend the nursery to anyone who is considering it as an option for their little one.

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Review from H T (Mother of Child) published on 16 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son joined the nursery in November 2019 when he was 11 months old and we have been so impressed right from Day 1.
The standout feature of the nursery is the amazing staff team; the management team are excellent, in their hands the nursery is very well run, they provide great communication, are
hands-on when needed, and always have time to engage with parents about their child. The team in the Adventurers room (0-2 years) have been fantastic from the outset, it's so reassuring to leave your child in the hands of people who clearly think the world of the children and are brilliantly organised and competent in what they do. Super friendly staff, loads of fun activities, great range of equipment in the room, good food - no wonder my son was happy there!
Easy drop off with storage for buggies and then 5 mins walk to the station to commute into London also meant the location suited us perfectly.

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Review from Ricky P (Father of Child) published on 20 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I are very happy with Bright Horizons Woking Day Nursery and Preschool and we have found the staff and facilities to be brilliant! Our son loves his time at nursery and has developed so much whilst he has been there. We are at peace of mind whilst at work knowing that he's been taken care
of so well. Thank you to everyone at Bright Horizons Woking. You are all amazing. Keep doing what you do.

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Review from Kiran K (Father of Child) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son really enjoys his time at this nursery. All staff and caregivers in the nursery are very friendly and involved with the children. They cycle through various activities which the children very much seem to enjoy. Parents are kept up to date about the happenings in the nursery and the key person
for my child is always available to discuss any issues. The nursery is a safe environment for my child.

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Review from C R (Mother of Child) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has been going to the nursery since she was 1 years old. They have taken very good care of her ever since. Over the years I have seen an improvement in how they teach and educate the kids. I am very impressed with the cleanliness and staff.

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Review from Christopher P (Father of Child) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Woking Nursery is expertly lead by the Management Team, who provide regular and well thought out communications to parents. The daily events, activities and overall curriculum provide a great start for the little ones along with teaching them the nursery behaviours and values. The staff are simply
great and through their enthusiasm, patience and dedication, the Nursery quickly becomes one of the most important and talked about elements of your family life.

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Review from A D (Mother of Child) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended the nursery since 2017 and has come on leaps and bounds in his time here. The team are very consistent and many of the staff who cared for him as a baby are still supporting the little ones here at the nursery now he is in Preschool. The preschool team are amazing, they show real
care and concern for my son even when he's having a difficult and challenging day. The team in the room do wonderful activities with him and he is always talking about the new things he has learnt from how ice is made, to different festivals he has learnt about. He eats amazingly here as well and often asks me to make 'Nursery dinner' instead of my own! The management team are very open and welcoming and are there for any needs I have had, even just challenging days with my children I know I can talk to them for support and advice. There is nowhere I would rather send my son. He's in amazing hands!

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Review from Sarah O (Mother of Child) published on 24 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at the nursery since it opened and will soon be leaving for school. He has been really happy at the nursery and we have been happy to leave him in their care. The staff have always been very supportive and understanding towards us as a family. I have really felt a strong sense of them
working in partnership with us, as parents, to ensure our son is being well cared for and is developing as he should. Whenever there have been any concerns, they have been quick to raise them and take prompt action, working with us. Though my son still occasionally clings to my leg for a few minutes at drop-off, he soon rushes over to one of the staff members in the room and hugs them instead, and then he often says he wants to stay forever when I pick him up, so you can't ask for a better review than that for a nursery!

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Review from Joanne B (Mother of Child) published on 20 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been highly impressed with this nursery. The staff have been wonderful and are genuine about their love for the children and you don't feel like it is just about money as I have experienced in other nurseries. My daughter has loved the nursery from the first week and settled in quickly. She
adores her teachers and her development has been considerable in a very short space of time. She is even learning about phonetics and has traced her name at the age of 3. What is great, is that the ethos of the school is learning through play and they let the children just be kids and have fun. My daughter has thrived in this environment. The school is always very clean and the food is to a high standard, exposing the kids to all different foods from around the world. The teachers are also compassionate and understanding to each families unique circumstances. You always get a friendly welcome entering the school.

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Review from A A (Father of Child) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter had a great experience in your nursery. We as parents also enjoyed your great professional care and a friendly attitude. Our daughter was going to another nursery before but was never truly happy there as she was crying and complaining, but not here. Here she was laughing and smiling, has
found friends and was always saying she loves everyone and everything. We are very satisfied and will recommend your nursery to everyone. Thank you so much!

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Review from Simone G (Mother of Child) published on 19 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with all staff and all support given to my daughter.
I can come to work in peace, knowing she will be in good hands.


The only thing I think could improve is regarding flexibility to swap going in advance (of course if there is space). As I am told that is not allowed under any

circumstances.

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Review from Anne H (Mother of Child) published on 9 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has been a wonderful place for my daughter to grow and learn since joining at 9 months in November 2017. I find the staff incredibly caring and helpful and they care about the children. My daughter is so happy and has developed so well in every way. They complete differing activities daily
and teach the children how to be more independent whilst nurturing them. The facilities are excellent and extremely clean. The only negative is that it is extremely expensive for an out of London nursery, however, they work long hours and do provide excellent care.

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Review from Joanna G (Mother of Child) published on 9 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has now been at Bright Horizons Woking for just over 3 months. We knew from the very first time we visited the nursery for a show around in the summer that it was right for her. She has been made to feel so welcome and loves going to nursery. I like the fact the days have some structure
and the kids aren't just left to do as they please. Every day when I pick her up, the list of what Explorers have been up to that day is amazing - so varied. I feel the staff are very supportive and genuinely care about our daughter. The food choices are amazing; so lucky all the food is made fresh on site. Is also brilliant that our daughter gets chance to "cook" with the nursery chef. We are so pleased with our daughter's development since she started nursery - she is thriving and every day we are amazed at the new skills she is learning.

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Review from Jennifer M (Mother of Child) published on 9 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are brilliant. They have shown immense care and commitment in helping our daughter to settle into the nursery. They are always proactive and thoughtful in communicating with us regarding our daughter's well-being and take an active interest in her development. The nursery itself is modern,
clean, safe and well managed. Overall, we are very happy to be at Bright Horizons Woking Day Nursery and Preschool.

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Review from K F (Aunt of Child) published on 6 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I came to pick my nephew up on a Thursday, I am always greeted in a lovely manner. I am also told how his day has been and what activities he has been doing. The team are fantastic and work so hard to care for the children and help them develop.

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Review from J B (Father of Child) published on 5 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Bright Horizons since she was four months old. She is very happy there and her progress (vocabulary and confidence) has been excellent for her age. Staff have also helped massively with potty training (she is completely potty trained before her second birthday) and management
is very approachable and the staff are very competent. They clearly care for the children they look after.

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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Bright Horizons Woking Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for Bright Horizons Woking Day Nursery and Preschool is calculated as follows: ( (264 Excellents x 5) + (56 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 323 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Woking Day Nursery and Preschool is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

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Meet the Team (2)

Bex

Bex

Job Title: Nursery Manager

Bex has been working in the early years since 2004 and her commitment to the early years has led her to ascend to managerial roles over the last decade, supported by the attainment of five NVQs.

Now the Nursery Manager at Woking, she loves building outstanding relationships with her families at her nursery.

Understanding the unique personalities of each child, and appreciating her dedicated team that cares for them daily.

In her spare time, she is a mum to three wonderful children.

... Read more
Bea

Bea

Job Title: Deputy Manager

Bea has worked in early years for over 13 years and is passionate about ensuring each child has the best experience possible. Having mostly worked with 2-3s, Bea has experience teaching all ages and has been in a management team for about 2 years.

Passionate about health and safety, Bea ensures the safety of the children and the team at every opportunity.

She enjoys learning new things and keeping up to date with the latest developments in her early years.

In her spare time, she loves spending time with her family, exploring new places and walking their dog.

... Read more

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