Kiddi Caru Day Nursery Redhill

1 The Kilns, Watercolour Development, Redhill RH1 2NX
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9.2 170 Reviews
  • Kiddi Caru Day Nursery Redhill, Redhill
Kiddi Caru Day Nursery and Preschool in Redhill is an Ofsted rated “Good” nursery (July 2023) which is located within the Watercolour Housing Development and surrounded by the beautiful Moors Nature Reserve. Conveniently, it’s just a 10-minute drive from Redhill train station.

In the nursery’s warm, vibrant interior, children enjoy a range of exciting activities and engaging learning experiences which are informed by Grandir UK’s bespoke education programmes. Facilities include a well-equipped sensory room, multiple outdoor spaces with messy mud kitchens and a growing garden.

Children also take regular trips out into the local community and are energised by tasty, nutritious meals which are freshly prepared on-site by the talented nursery chef.

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Care Provided by Kiddi Caru Day Nursery Redhill

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Tara Coulson (Manager)
  • Number of Childcare Staff
  • 40
  • Total Places for Children
  • 100
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas Day to New Years Day

Kiddi Caru Day Nursery Redhill Reviews (170)

Total of 170, showing 1-20
9.2

Kiddi Caru Day Nursery Redhill has a Review Score of 9.2 (9.235) out of 10, based on 17 reviews in the last 2 years. Over all time Kiddi Caru Day Nursery Redhill has 170 reviews.

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Review from J S (Mother of Child) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our youngest child has just left nursery, which we had used continuous over the period January 2019 - August 2024.
The nursery did go through a difficult spell around the start of 2023, but generally we have always been very happy with the nursery and kids always enjoyed going.
There are some fantastic
staff who work here, who seems to really care about and know the children. Think the pre-school room have done a great job preparing our kids for school too.

Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Redhill

Hi there, thank you for taking the time to leave a review. We are happy to hear that you and your family have enjoyed your time at our Kiddi Caru Day Nursery & Preschool in Redhill overall. Why there can be ups and downs in nursery life, we're so glad you have found the staff fantastic and helped prepare your little one for school. We do our very best to ensure that we hire the very best staff to ensure we are giving children a great start to life.


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Review from L S (Mother of Child) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My daughter has made great friends here and loves all of the staff, she always has fun and the staff are kind and always ensure she is happy and look out for her wellbeing.
Unfortunately Grandir, the parent company, have increased the fees significantly twice in 4 months. They have also removed a 3+
years fee structure, so you pay the same amount for a 3 year old as you do for a baby with a lower staff to child care ratio. We are now paying £300 per month more than we were 3 months ago for a 3 year old. Grandir's communication approach has been appalling. For these reasons, unfortunately I wouldn't recommend this nursery to others.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave your feedback. Unfortunately changes to our fees are occasionally unavoidable to allow us to maintain the high level of care we deliver to our children. We are aware that you have had a meeting with our Regional Operational Director and your concerns have now been resolved to your satisfaction. We are delighted to have been able to work with you to do that.


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Review from C T (Mother of Child) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son attended here for 2.5 years, (2020-2023), and overall, a great experience. I genuinely believe the room staff really loved and cared for him, so he had the greatest time always. Always fed well and healthy, catering for allergies safely. The management team always seemed to have some sort of
issues going on, which is a shame, but seemed the head office got a hold on that, and despite it, the room staff would carry on their jobs well with all the changes. Clean, well-set up environment that I would recommend.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave a review. Our kind, caring team works hard to form close bonds with the children in their care, really taking the time to get to know them and understand their individual needs. They work closely as one to provide a supportive and nurturing nursery environment where children thrive.


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Review from P L (Mother of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child settled very well. The staff were friendly and kept you updated during the day via their in-house system. Various activities for them to do, and a nice outdoor play area. Would recommend it to anyone.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave a review. Our kind, supportive team strives to make the settling-in process as smooth and seamless as possible. Our app is a great communication tool which allows families to gain an insight into their little one's nursery day. Children enjoy a great variety of stimulating activities which provide creative, engaging opportunities for learning.


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Review from M K (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience with the nursery has been really good, except for the brief period (Dec 2022 to March 2023) of time in the swan's room when there were inconsistencies with the staff members and the handovers were not done properly! Hope this helps!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave a review. It's great to hear that you and your family have had a great experience with us! Our dedicated team are expected to provide informative, detailed handovers to our families to keep them up-to-date on their little one's nursery journey.


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Review from Sally S (Mother of Child) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is fantastic, but it's the staff that make it. My daughter loves going to nursery and my son starts next month. The staff always have my daughter's best interests at heart, they let her be a kid and have fun, but at the same time, I have taught her so much.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave a review. Our dedicated team works hard to provide a great variety of stimulating activities for children to enjoy, empowering them to develop important new skills whilst having plenty of fun.


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Review from C M (Mother of Child) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two year old son has been attending Kiddi Caru for just over a year. He absolutely loves nursery and is thriving there. The staff in Waterlillies are excellent, he even recites all their names at bedtime! The new management have demonstrated focus and structure since the changes last year. We look
forward to our baby starting later this year and our eldest continuing his journey in the Cygnets room.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave a review. It's so great to hear that your little one is thriving with us! Our specially designed education programmes aim to empower and inspire children to develop important skills for the future.


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Review from Amie W (Mother of Child) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is absolutely thriving here. The staff are always keeping us updated with her progress and shenanigans. There is a calm friendly positive atmosphere at all times. The staff are very friendly. There are always special activities and weekly themes to keep the children engaged and learning
new skills.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave a review. In our warm and nurturing nursery environment, children enjoy a great variety of stimulating activities which help to inspire and empower them to develop important new skills.


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Review from C B (Mother of Child) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The love and care my son gets on a daily basis is just incredible. He loves coming to school in the morning and sometimes have to drag him out. The food he eats is wonderful. The activities he does at school are amazing. I could not have asked for better. The staff is just incredible with him. I genuinely
feel the staff love their jobs and more importantly the children. And it definitely shows.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave a review. Our warm, nurturing and supportive team are so passionate about helping children to learn and grow.


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Review from S B (Mother of Child) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have 2 children at KC Nursery and overall have had a very positive experience. The nursery went through a bit of a rocky period with staff and management changes, which was difficult for both parents and the nursery, but communication and standards have since improved. There are still a number of
small things that need to be addressed, such as pricing structure and one or two members of staff who we have not been satisfied with, but on the whole we’re happy with the care and learning experiences the nursery provides. There are a range of activities - a nice mix of fun and learning, good menu, the girls adore their key carers and the hours/flexibility suits us well. We’ve noticed an increase in comms/events/engagement via the app which is positive.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave a review. Providing a great variety of stimulating activities, informed by our specially designed education programmes, throughout the nursery day is so important in keeping children excited, engaged and curious. We welcome all feedback from our families and are dedicated to continuously improving the standard of our practice.


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Review from Samantha B (Mother of Child) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nursary is lovely, always have a warm welcome drop off and pick up. All the team are amazing. Very happy with my little one's learning. Love that we get the updates of their day, receiving pictures of all the activities they do it’s a lovely touch.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave a review. In our warm, inclusive and nurturing nursery environment, children enjoy a great variety of stimulating activities throughout the day. Our friendly team give families a great insight into their little one's nursery day through our app.


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Review from L D (Mother of Child) published on 8 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves Kiddi Caru. She is in preschool. She loves the activities and is happy to come in the mornings. The staff are lovely and make the kids feel homely. My child is just over three and learnt to write her own name at nursery. Great environment for the kids, and good communication from the
staff. I would recommend Kiddi Caru Day Nursery Redhill to all parents.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave a review. It's so great to read that your little one is loving her time here at Kiddi Caru Day Nursery and Preschool in Redhill! In our warm, welcoming and inclusive environment, children enjoy a great variety of engaging activities provided by our friendly team.


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Review from S M (Mother of Child) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Since the change in company, staffing and management it has gone downhill. The management clearly let things fail.


Asked to volunteer to keep our child off due to ratios, no updates on the portal re day to day activities. The manager left, regional stepped in now a new manager is in place. Inconsistent

staffing would not have benefitted a child preparing for school, especially as most carers for school starters, had been signed off holiday. Many agency staff weren't even in uniform. Two weeks without a qualified chef, not communicated to parents and brushed under the carpet. Called to be told we needed to take our child to A&E for a tetanus as they had cut themselves on rusty staples. Called as our child had no more pants after a few accidents one day, (mainly due to not knowing who to help from) can I take more in, he can wait in the toilets until I arrived. Having explained I was at least 30 minutes away, it was surprising to find he was still waiting in the toilets on arrival!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave your feedback. Please be assured that the concerns you've raised in your review are being taken seriously and have been escalated to higher management. If there's anything else you would like to discuss, please don't hesitate to contact our customer services team on 0800 028 4500.


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Review from V S (Father of Child) published on 7 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy to say that the nursery, and in particular, the carers in the room that my child is in, have improved a lot. In particular, my child's key carer (new) is absolutely brilliant with my child and giving them extra attention etc. I can see that my child is very comfortable with the key carer.
The team leader of the room are brilliant too, and I think as a team, they are great with my child, and that makes me feel very comfortable.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, we are so pleased to hear that your little one has such a lovely bond with their keyworker! Thank you for taking the time to leave a review, it is very much appreciated.


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Review from M F (Mother of Child) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing. I have felt completely comfortable and at ease from the very first day my daughter started at age one. She still loves Kiddi Caru and has an amazing relationship with the staff there. They know her so well, which shows how much time and effort they have put into understanding
her. I am also really impressed with how much she is learning here - facts about the human body, the solar system and animals. Thank you so much for everything that you do!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the tome to leave a review. Our team really takes the time to get to know each individual child and form kind, caring relationships. They work hard to deliver a great variety of stimulating activities in conjunction with our specially designed education programmes.


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Review from E P (Mother of Child) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 2-year-old has been attending Kiddi Caru in Redhill for over a year. We found that he absolutely loves going there on his nursery days. He settled quickly. The staff working in his room are absolutely amazing.
They are friendly, supportive and hard-working.
They really bring out the best in the
children and encourage them to make friendships and they also create bonds with them.
They always have plenty of exciting and creative activities giving the children the chance to explore activities they generally won't be able to do at home. They are also currently supporting my child with potty training, offering us lots of good tips and supporting the little one at the nursery.
My son has flourished at Kiddi Caru and I feel it is a great place to have your children in.
My child is always pleased to see his nursery teachers and will happily go to them as I walk away, which assures me he is in good hands and receives great care. I would definitely recommend it.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi, we are delighted to read your lovely comments about our nursery. It's so great to hear that your little one is flourishing with us! Thank you for taking the time to leave a review, it is very much appreciated.


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Review from A S (Mother of Child) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery, lovely staff, my little one loves going in! Lots of activities, inside and outside. We’ve been supported in potty training and our child is learning independence. Always able to get in touch with the leadership team and members of staff are responsive to queries.

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Redhill

Hi, thank you for taking the time to leave a review. We are so pleased to hear that your little one is enjoying their time at nursery! We are pleased that you feel supported by our nursery team, it’s so lovely that our team’s efforts to go above and beyond has provided such a positive nursery experience for you and your family.


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Review from Alice M (Mother of Child) published on 7 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter started here in May 2021 having previously come from another nursery. The care is absolutely exceptional, the kids are treated with dignity at all times and individual preferences, needs and wishes are taken into account and respected. The nursery is kept clean and tidy at all times, staff
are exceptionally lovely, polite and approachable. Our daughter always has fun at nursery, there is always lots going on. She was supported to make friends, interact and 'come out of her shell'. We cannot express in words well enough how happy we are with the care she receives and seeing her happy being there.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Redhill

Hi Alice, thank you for taking the time to leave such a lovely review. Children and families are at the heart of everything we do and we strive to provide an outstanding level of care and education. Thank you for the kind words about our staff, it’s great to hear their efforts have had such a positive impact on your daughter and allowed her to get so much out of her time at Redhill. We sincerely hope she continues to be happy here!


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Review from Kerri B (Mother of Child) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful nursery where I feel my little boy is safe, loved, encouraged and developed. He's always happy and he's built friendships and has learnt new things, growing in independence every day.
Staff have been brilliant, his key worker in particular and I've always felt they put him and his needs
first. The garden and outside activities have been fab too. Just a really big thank you as he starts his journey in moving up a class.

Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Redhill

Hi Kerri, thank you so much for taking the time to leave such a lovely review! We are so glad to hear that your son feels safe and supported at our nursery. It's great that he's started to build friendships and develop his independence here. Providing exceptional education and care for every child and family is at the heart of what we do and we are happy that it hasn't gone unnoticed.


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Review from Aarti R (Mother of Child) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter absolutely loves her nursery. The care givers genuinely care for her and she has developed so much since starting the nursery at 10 months old during pandemic and having so many issues. Best decision.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Redhill

Thank you for taking the time to leave a review, it is very much appreciated.


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Current Review Score: 9.2 (9.235)

Overview of Review Score

The Review Score of 9.2 (9.235) out of 10 for Kiddi Caru Day Nursery Redhill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.485 for Kiddi Caru Day Nursery Redhill is calculated as follows: ( (140 Excellents x 5) + (43 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) + (7 Very Poors x 1) ) ÷ 204 Ratings = 4.485

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.75 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Redhill is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20. 15 Positive Reviews ÷ 20 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (9)

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Meet the Team (1)

Tara

Tara Coulson

Job Title: Nursery Manager

Tara has worked in the childcare industry for 16 years, joining Redhill in August 2023. She has played a part in opening several nurseries across London, including Chelsea, Wimbledon, and Earlsfield. Tara is a highly experienced Nursery Manager with a passion for nurturing and helping children to grow. Redhill offers a unique setting and recognises children’s individual personalities, helping them to thrive in an environment that best suits them.


Frequently Asked Questions about Kiddi Caru Day Nursery Redhill

What is the Age Range of Children that Kiddi Caru Day Nursery Redhill accepts?

Kiddi Caru Day Nursery Redhill accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Kiddi Caru Day Nursery Redhill Open?

Kiddi Caru Day Nursery Redhill is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Kiddi Caru Day Nursery Redhill have capacity for?

Kiddi Caru Day Nursery Redhill has capacity for a total of 100 Children.

How far is Kiddi Caru Day Nursery Redhill to the centre of Redhill?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kiddi Caru Day Nursery Redhill to verify any information. View our terms and conditions. Kiddi Caru Day Nursery Redhill has a Platinum Service – more info.