Monkey Puzzle Day Nursery Glasgow Central

192 McNeil Street, Gorbals, Glasgow G5 0NZ
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1.5 10 Reviews
Monkey Puzzle Glasgow Central is a loving and friendly childcare setting, welcoming babies from three and up to children of five years of age.

The latest Care Inspectorate guidelines have been incorporated into the nursery's design, which includes large bright playrooms that are great for exploration and inspiring the imagination.

A professional team look to be as flexible as possible towards parents needs, while always happy to discuss progress. Secure outdoor facilities also enhance the experience.
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Care Provided by Monkey Puzzle Day Nursery Glasgow Central

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Natalie Dolan (Head of Service)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 122
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Week in between Christmas & New Year
  • Parking

  • On street parking


Monkey Puzzle Day Nursery Glasgow Central Reviews (10)

1.5

Monkey Puzzle Day Nursery Glasgow Central has a Review Score of 1.5 (1.545) out of 10, based on 1 reviews in the last 2 years. Over all time Monkey Puzzle Day Nursery Glasgow Central has 10 reviews.

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  • 9
  • 0
  • 0
  • 0
  • 1

Date Published

10
1
1
1
9

Review from Kim R (Mother of Child) published on 7 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Certain staff are rude and completely unprofessional, get reports home and when i question them about the way they handled a situation (e.g.) 2 staff members picking up my child at same time when he didn't want picked up and needed time to cool down they then backtrack and say the report that they wrote
was wrong! My son also managed to leave the nursery without any staff member noticing!!!

Reply from Natalie, Head of Service at Monkey Puzzle Day Nursery Glasgow Central

Dear Kim, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that you felt disappointed after being part of the Monkey Puzzle family for four years. Throughout your time with us, we have always aimed to address any concerns raised thoughtfully and in line with our policies and procedures. During our meetings, you appeared satisfied with the outcomes of those discussions. We'd also like to reassure you that your feedback regarding our reporting was taken seriously, and as a result, steps were taken to make improvements and ensure greater accuracy moving forward. While we may have different views on some of the points raised, we remain grateful for the opportunity to have cared for your child over the years. We sincerely wish you and your family all the best for the future. Warm regards, The Monkey Puzzle Team


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Review from G C (Father of Child) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery and after school. High-quality staff with a warm, fun and friendly teaching approach.
Fantastic garden space and the children get to play outside every day.
My daughter loves attending and has made great progress.

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Review from F R (Mother of Child) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service is exceptional, my son loves the staff and the play space.
The staff and manager do so much in the community, their eco focus is great.
The staff are so creative and helpful. I cannot think of a better place for the kids to grow and learn.

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Review from Michelle R (Mother of Child) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a very positive and joyful experience bringing my son to Monkey Puzzle.
He is a very confident and happy child and is learning new things daily.
Monkey Puzzle has excellent management guiding key workers.

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Review from Amy (Mother of Child) published on 10 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My older daughter has attended Monkey Puzzle Glasgow Central for over three years. We are delighted with the nursery - the staff are incredibly patient, cheerful and caring. The staff retention is excellent and as a result, my daughter knows all the staff at the nursery and they all know her and greet
her by name even though she is no longer in their class. Every day she returns from nursery with new skills or knowledge and has never once complained of being bored. The range of activities provided is fantastic with a strong focus on healthy lifestyles.
My younger daughter has now been there for a year and again, we have only got good things to say about her experience. I cannot recommend this nursery highly enough.

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Review from Rosemary F (Mother of Child) published on 1 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Monkey Puzzle in February 2019. Immediately, I saw a change in her behaviour, for the better. We have had some behavioural issues since then but the support both she and I have received from the management and staff has been above and beyond. I cannot recommend Monkey Puzzle enough.

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Review from Karen P (Mother of Child) published on 5 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended Monkey Puzzle Glasgow Central since he was 11 months old and is now 4. He's enjoyed every minute of his time at nursery and we can't recommend it enough. The staff and manager are great and so helpful. We've already recommended it to our family!

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Review from Bob G (Stepfather of Child) published on 2 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My step son attends the nursery and has been there now for 6 months. He has come on greatly since transferring to Monkey Puzzle Glasgow Central. The staff have been fantastic at encouraging him to eat and try new things. He is excited every day now coming to nursery and it has made my girlfriend's
life so much more flexible. The nursery is well run, it has fantastic resources and the garden is amazing.
Staff communicate with us daily and are always available to chat and discuss any concerns we have. Can not praise the nursery enough.

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Review from Stacy K (Mother of Child) published on 26 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic flexible services, great staff, outstanding quality across the board. The term time contract has been a fantastic help and allows me to enjoy work and family time in a cost effective way. My daughter has developed so much in the last 6 months thanks to the nursery.

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Review from Adnan A (Father of Child) published on 26 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has learnt so much since starting the bilingual documents, translation information and helped me and my family to understand and be a part of his learning here in Glasgow. The food supplied is good and meets my son's religious needs.

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Current Review Score: 1.5 (1.545)

Overview of Review Score

The Review Score of 1.5 (1.545) out of 10 for Monkey Puzzle Day Nursery Glasgow Central is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.5 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.545 for Monkey Puzzle Day Nursery Glasgow Central is calculated as follows: ( (2 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 11 Ratings = 1.545

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 0 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Glasgow Central is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 122 number of registered child places is 24.4. 0 Positive Reviews ÷ 24.4 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Monkey Puzzle Day Nursery Glasgow Central

What is the Age Range of Children that Monkey Puzzle Day Nursery Glasgow Central accepts?

Monkey Puzzle Day Nursery Glasgow Central accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Monkey Puzzle Day Nursery Glasgow Central Open?

Monkey Puzzle Day Nursery Glasgow Central is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Monkey Puzzle Day Nursery Glasgow Central have capacity for?

Monkey Puzzle Day Nursery Glasgow Central has capacity for a total of 122 Children.

How far is Monkey Puzzle Day Nursery Glasgow Central to the centre of Glasgow?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Monkey Puzzle Day Nursery Glasgow Central to verify any information. View our terms and conditions. Monkey Puzzle Day Nursery Glasgow Central has a Platinum Service – more info.