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Rosie and Jim's at Wyken Pre-school has a Review Score of 8.2 (8.179) out of 10, based on 1 reviews in the last 2 years. Over all time Rosie and Jim's at Wyken Pre-school has 51 reviews.
Review from Sophie E (Mother of Child) published on 16 February 2018
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Overall Experience
5.0 out of 5
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Review from Keli D (Mother of Child) published on 15 February 2018
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5.0 out of 5
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Review from Nicola W (Mother of Child) published on 15 February 2018
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Overall Experience
5.0 out of 5
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Review from C J (Mother of Child) published on 15 February 2018
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5.0 out of 5
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Review from V Q (Mother of Child) published on 15 January 2018
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Overall Experience
3.0 out of 5
Reply from Suzanne Davies, Director at Rosie and Jim's at Wyken Pre-school
Thank you for taking the time to review our Wyken Pre-school, we value your feedback as it supports us to move forward and continually improve our services for all children and families. With regards to the comments, you have made I would like to inform you below of what we have put into place as a result.
"I think the staff change hasn't been helpful. It's come at the wrong time".
As with any change, timing is never easy. The staff changes were made to the setting due to a number of reasons including staff moving to different positions in the company, staff choosing to pursue other careers and staff going on Maternity Leave. I am aware that change can be very unsettling however we have used this opportunity to strengthen the team at Wyken. We now have staff in place who hold higher qualifications and have vast experience of managerial roles as well as vast experience of working directly with young children particularly in the areas of SEN. Some of the staff had already been working at Wyken as bank staff and therefore were familiar with the setting and the children attending. We feel the staff changes that have been made have had a very positive impact on the setting and as a result the children.
"It would be helpful to be informed more about events, dress up days etc".
I have seen that you are an avid user of our facebook page and often leave comments and communicate with our staff through this page. This is a great way to communicate with the setting about what is happening. There is a requirement in place for all settings to post at least twice weekly regarding what the children are doing and on top of this to publish event schedules and newsletters. There are also signs displayed around the setting and letters going home for any events which are to be held.
"I'd like to see the learning book more often and it updated more".
Learning journals are available at all times for parents to view/add to. Termly parents evenings will be held were you can view your child's learning journal and speak to your child's keyworker. However you do not have to wait for these parents evenings you can ask to view your child's file at any time. We are currently trailing a new online journal at some of our other settings which if successful will also be rolled out at Wyken Pre-school. This notifies you every time an observation is collected on your child so you can view in real time what your child is doing. You can also add comments to observations and send them back to us so you are an active partner in your child's learning. Hopefully this along with parents evening and facebook posts will give you a real grasp of what your child gets up to each day.
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Review from Nick D (Father of Child) published on 16 November 2017
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5.0 out of 5
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Review from Melissa B (Mother of Child) published on 19 September 2017
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5.0 out of 5
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Review from Joanne S (Mother of Child) published on 15 February 2017
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Overall Experience
5.0 out of 5
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Review from Emily C (Mother of Child) published on 15 February 2017
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5.0 out of 5
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Review from Anett G (Mother of Child) published on 1 February 2017
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Overall Experience
4.0 out of 5
Reply from Suzanne Davies, Company Director at Rosie and Jim's at Wyken Pre-school
Thank you for your wonderful review, we are so happy your child is having such a great time at Wyken Pre-school!
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Review from A P (Mother of Child) published on 1 February 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Suzanne Davies, Company Director at Rosie and Jim's at Wyken Pre-school
Thank you for your review we are so pleased that your daughter is having a great experience at Wyken Pre-school. We fully take on board your comments regarding facebook. We would like to reassure you that all parents have given written permission for their children's photographs to be published. If you have any other ideas on how we could share information or any other suggestions on how we can improve our service then please let us know.
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The Review Score of 8.2 (8.179) out of 10 for Rosie and Jim's at Wyken Pre-school is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Rosie and Jim's at Wyken Pre-school is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.179 Points relating to the number of positive Reviews for Rosie and Jim's at Wyken Pre-school is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 number of registered child places is 5.6. 1 Positive Reviews ÷ 5.6 = 0.179
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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