Bright Horizons Muswell Hill Day Nursery and Preschool has a Review Score of 9.5 (9.464) out of 10, based on 10 reviews in the last 2 years. Over all time Bright Horizons Muswell Hill Day Nursery and Preschool has 44 reviews.
Review from James B (Father of Child) published on 31 March 2025
Submitted via Website •
Report
Reply from Amanda Barlow, The Parent Team at Bright Horizons Muswell Hill Day Nursery and Preschool
Thank you for your wonderful review! We're so glad to hear both of your children have thrived with us and that you're happy with the care and learning they've received.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Alexandra P (Mother of Child) published on 31 March 2025
Submitted via Website •
Report
Reply from Amanda Barlow, The Parent Team at Bright Horizons Muswell Hill Day Nursery and Preschool
Thank you for your wonderful review! We're so happy to hear how much your daughter has grown in confidence and development. It's great to know she's thriving with our team.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Nicola C (Mother of Child) published on 28 March 2025
Submitted via Website •
Report
Reply from Amanda Barlow, The Parent Team at Bright Horizons Muswell Hill Day Nursery and Preschool
Thank you for your wonderful review! We're thrilled to hear your daughter has thrived with us and that you feel supported throughout the process. It's great to know you enjoy the activities and events.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from K P (Father of Child) published on 28 March 2025
Submitted via Website •
Report
Reply from Amanda Barlow, The Parent Team at Bright Horizons Muswell Hill Day Nursery and Preschool
Thank you for your wonderful review! We're so glad to hear that your child loves it here and that you've found our team supportive and caring. Thank you for your recommendation.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Francesca M (Mother of Child) published on 28 March 2025
Submitted via Website •
Report
Reply from Amanda Barlow, The Parent Team at Bright Horizons Muswell Hill Day Nursery and Preschool
Thank you for sharing your experience! We're so glad to hear how well your daughter has settled in and that she's growing in confidence and happiness. It means so much to know you feel supported and that you chose our nursery out of all the options in Muswell Hill!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Niamh R (Mother of Child) published on 28 March 2025
Submitted via Website •
Report
Reply from Amanda Barlow, The Parent Team at Bright Horizons Muswell Hill Day Nursery and Preschool
Thank you for your kind words! We're thrilled to have your family with us and to hear how much your son is enjoying his time at Bright Horizons.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Steven C (Father of Child) published on 18 March 2025
Submitted via Website •
Report
Reply from Amanda Barlow, The Parent Team at Bright Horizons Muswell Hill Day Nursery and Preschool
Thank you for your kind words! We're so happy to hear your child enjoys their time with us and that our caring team has made such a positive impact. Thank you for your recommendation.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from L D (Father of Child) published on 7 October 2024
Submitted via Website •
Report
Reply from Amanda Barlow, The Parent Team at Bright Horizons Muswell Hill Day Nursery and Preschool
Thank you for your heartfelt review! We're so glad to hear that your son has had a wonderful experience at Bright Horizons Muswell Hill. It's great to know he has made lasting friendships and enjoyed many outings with our caring staff. The team will miss him too and wish him all the best in his new adventures at school!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Marion H (Mother of Child) published on 26 March 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Muswell Hill Day Nursery and Preschool
Thank you for sharing your wonderful experience with us! We're delighted to hear that you've found our nursery to be a great fit for your family. Thank you for your kind words and recommendation it means a lot to us!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from L C (Mother of Child) published on 7 June 2023
Submitted via Website •
Report
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Muswell Hill Day Nursery and Preschool
Thanks for taking the time to share your feedback with us. We appreciate your kind words. The opportunity to hear from our parents and be reminded of why we do what we do is so valuable. Thank you.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from D E (Mother of Child) published on 17 August 2022
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from H H (Mother of Child) published on 4 October 2021
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from S H (Mother of Child) published on 27 May 2021
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Michele R (Father of Child) published on 22 February 2021
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Ann-Marie C (Mother of Child) published on 21 January 2021
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Sara D (Mother of Child) published on 11 January 2021
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Ana B (Mother of Child) published on 18 December 2020
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Rodrigo M (Father of Child) published on 15 December 2020
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from R A (Mother of Child) published on 26 November 2019
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Reene D (Mother of Child) published on 26 November 2019
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
The Review Score of 9.5 (9.464) out of 10 for Bright Horizons Muswell Hill Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.908 for Bright Horizons Muswell Hill Day Nursery and Preschool is calculated as follows: ( (111 Excellents x 5) + (8 Goods x 4) + (1 Poors x 2) ) ÷ 120 Ratings = 4.908
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.556 Points relating to the number of positive Reviews for Bright Horizons Muswell Hill Day Nursery and Preschool is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18. 10 Positive Reviews ÷ 18 = 0.556
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Nursery Manager
Hi I'm Tracey the Nursery Manager.
I have been in the childcare industry for over 20 years, working my way up from student to nursery assistant, to room leader, deputy and now a Nursery Manager. I have worked in Australia for many years before returning to the UK in 2015 where I joined the Magic Daycare Nursery Group working alongside my colleagues to open our Muswell Hill nursery, I then joined the Whetstone team in 2016 and along with dedicated staff team we worked together to maintain our Ofsted 'Outstanding' rating for the 2nd time.
We have since joined the Bright Horizons family and our knowledge and development continues to grow as we are introduced to new things such as our 'Growing Programmes' and Boogie Mites. I am also the nursery SENCO and work alongside the local authority to support those little ones who may need additional support in their development.
Job Title: Deputy Manager
I'm Charisse, the Deputy Manager here at Bright Horizons Muswell Hill. I have been working in Early Years Education for eight years. I studied for my Level 3 qualification in childcare and specialised as a special education needs coordinator with an enhancement on autism. My passion lies within the field of SEND and providing all children with the best start in life. My journey with Bright Horizons began as a nursery practitioner I progressed through all roles being promoted to Deputy Manager.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Muswell Hill Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Muswell Hill Day Nursery and Preschool has a Platinum Service – more info.