Bright Horizons Muswell Hill Day Nursery and Preschool has a Review Score of 8.4 (8.430) out of 10, based on 4 reviews in the last 2 years. Over all time Bright Horizons Muswell Hill Day Nursery and Preschool has 38 reviews.
Review from Steven C (Father of Child) published on 18 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Muswell Hill Day Nursery and Preschool
Thank you for your kind words! We're so happy to hear your child enjoys their time with us and that our caring team has made such a positive impact. Thank you for your recommendation.
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Review from L D (Father of Child) published on 7 October 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Muswell Hill Day Nursery and Preschool
Thank you for your heartfelt review! We're so glad to hear that your son has had a wonderful experience at Bright Horizons Muswell Hill. It's great to know he has made lasting friendships and enjoyed many outings with our caring staff. The team will miss him too and wish him all the best in his new adventures at school!
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Review from Marion H (Mother of Child) published on 26 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Muswell Hill Day Nursery and Preschool
Thank you for sharing your wonderful experience with us! We're delighted to hear that you've found our nursery to be a great fit for your family. Thank you for your kind words and recommendation it means a lot to us!
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Review from L C (Mother of Child) published on 7 June 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Muswell Hill Day Nursery and Preschool
Thanks for taking the time to share your feedback with us. We appreciate your kind words. The opportunity to hear from our parents and be reminded of why we do what we do is so valuable. Thank you.
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Review from D E (Mother of Child) published on 17 August 2022
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Review from H H (Mother of Child) published on 4 October 2021
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Review from S H (Mother of Child) published on 27 May 2021
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Review from Michele R (Father of Child) published on 22 February 2021
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Review from Ann-Marie C (Mother of Child) published on 21 January 2021
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Review from Sara D (Mother of Child) published on 11 January 2021
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Review from Ana B (Mother of Child) published on 18 December 2020
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Review from Rodrigo M (Father of Child) published on 15 December 2020
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Review from R A (Mother of Child) published on 26 November 2019
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Review from Reene D (Mother of Child) published on 26 November 2019
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Review from Karen Y (Mother of Child) published on 22 November 2019
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Review from Mital (Mother of Child) published on 18 November 2019
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Review from Lou S (Mother of Child) published on 18 November 2019
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Review from Gaudance O (Mother of Child) published on 18 November 2019
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Keep up the good work Magic Muswell Hill.
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Review from Sinead M (Mother of Child) published on 4 November 2019
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Review from P C (Mother of Child) published on 15 August 2019
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The Review Score of 8.4 (8.430) out of 10 for Bright Horizons Muswell Hill Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Bright Horizons Muswell Hill Day Nursery and Preschool is calculated as follows: ( (42 Excellents x 5) + (5 Goods x 4) + (1 Poors x 2) ) ÷ 48 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.597 Points relating to the number of positive Reviews for Bright Horizons Muswell Hill Day Nursery and Preschool is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18. 4 Positive Reviews ÷ 18 = 0.222
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 19 Apr 2016 More details
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Job Title: Nursery Manager
Hi I'm Tracey the Nursery Manager.
I have been in the childcare industry for over 20 years, working my way up from student to nursery assistant, to room leader, deputy and now a Nursery Manager. I have worked in Australia for many years before returning to the UK in 2015 where I joined the Magic Daycare Nursery Group working alongside my colleagues to open our Muswell Hill nursery, I then joined the Whetstone team in 2016 and along with dedicated staff team we worked together to maintain our Ofsted 'Outstanding' rating for the 2nd time.
We have since joined the Bright Horizons family and our knowledge and development continues to grow as we are introduced to new things such as our 'Growing Programmes' and Boogie Mites. I am also the nursery SENCO and work alongside the local authority to support those little ones who may need additional support in their development.
Job Title: Deputy Manager
I'm Charisse, the Deputy Manager here at Bright Horizons Muswell Hill. I have been working in Early Years Education for eight years. I studied for my Level 3 qualification in childcare and specialised as a special education needs coordinator with an enhancement on autism. My passion lies within the field of SEND and providing all children with the best start in life. My journey with Bright Horizons began as a nursery practitioner I progressed through all roles being promoted to Deputy Manager.
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