Bright Horizons Dandelions Nursery and Preschool has a Review Score of 9.8 (9.839) out of 10, based on 12 reviews in the last 2 years. Over all time Bright Horizons Dandelions Nursery and Preschool has 55 reviews.
Review from C G (Mother of Child) published on 5 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Dandelions Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us. Thank you for recommending us.
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Review from R G (Mother of Child) published on 14 January 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Dandelions Nursery and Preschool
Thank you for your heartfelt review! We're so happy to hear your daughter has thrived with us and we look forward to supporting your son's journey as well. We appreciate your trust!
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Review from G B (Mother of Child) published on 13 January 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Dandelions Nursery and Preschool
Thank you for your wonderful feedback! We're thrilled to hear you've had such a positive experience over the past two years. It means so much to us that you're happy with the care, food and atmosphere we provide.
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Review from T M (Father of Child) published on 13 January 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Dandelions Nursery and Preschool
Thank you for your kind words and recommendation! We're so glad to hear your daughter is excited to attend and that you enjoy the updates we share. It's wonderful to know we're helping to create a positive experience for both of you.
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Review from Mike P (Father of Child) published on 13 January 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Dandelions Nursery and Preschool
Thank you for your kind words! We're thrilled your little one enjoys their time with us and that our care, security and planning stand out.
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Review from Kerry M (Mother of Child) published on 7 October 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Dandelions Nursery and Preschool
Thank you for your thoughtful review! We're thrilled to hear that your daughter is enjoying her time at Dandelions Nursery and making great progress. Please do speak with your key worker about how the team can update the app to assist you further.
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Review from Andrew B (Father of Child) published on 20 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dandelions Nursery and Preschool
Thank you for your feedback. We're glad to hear that you appreciate the efforts of most of our staff and that your key worker has been particularly supportive. We're sorry to learn about your concerns regarding staffing and feeding assistance. We take such matters seriously and will address this to ensure all children receive the care they need. Thank you for bringing this to our attention and for your continued support.
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Review from Marzia D (Mother of Child) published on 20 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dandelions Nursery and Preschool
Thank you for your great review! We're delighted to hear that your son enjoys coming to nursery and is learning a lot. It's wonderful to know you appreciate our garden, activities, and daily updates. Thank you for recommending Dandelions Nursery!
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Review from B C (Mother of Child) published on 16 April 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dandelions Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from I W (Mother of Child) published on 16 September 2023
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Review from Paige E (Mother of Child) published on 14 September 2023
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Review from Rebecca A (Mother of Child) published on 14 September 2023
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Review from A T (Mother of Child) published on 9 December 2022
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Review from S A (Mother of Child) published on 15 November 2022
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Review from C S (Mother of Child) published on 4 November 2022
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Review from E G (Mother of Child) published on 28 October 2022
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Review from R T (Mother of Child) published on 11 July 2022
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Review from Ben N (Father of Child) published on 17 March 2022
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Review from Sara M (Mother of Child) published on 15 September 2021
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Review from Darren R (Father of Child) published on 6 April 2021
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The Review Score of 9.8 (9.839) out of 10 for Bright Horizons Dandelions Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.839 for Bright Horizons Dandelions Nursery and Preschool is calculated as follows: ( (126 Excellents x 5) + (11 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 143 Ratings = 4.839
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Dandelions Nursery and Preschool is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Suzanne began her journey with Bright Horizons in 2012 as a Nursery Nurse, steadily advancing to a management position.
With a deep passion for Early Years education, there is a strong dedication to working with her team to provide an enabling environment for children to develop and grow. Loving her day-to-day job, Suzanne considers it an honour to watch children grow and develop under her care.
Suzanne has two children, a four-year-old daughter and a one-year-old son, who keep things lively and engaging. The family enjoys spending time together and going on fun outings, making the most of their time together.
Job Title: Deputy Manager
Isabelle is the Deputy Manager at Dandelions and has been with the nursery for over 13 years, working with children of all age groups. She is passionate about creating a safe and inspiring environment where children can grow, develop new skills, and explore the world around them.
In her role, Isabelle works closely with the team to provide high-quality care and education, supporting children’s milestones and fostering their confidence and curiosity.
Outside of work, Isabelle enjoys dance and kickboxing, as well as spending time with family and friends. She is dedicated to making each day a positive and enriching experience for the children and families at Dandelions.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Dandelions Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Dandelions Nursery and Preschool has a Platinum Service – more info.