Bright Horizons Dandelions Nursery and Preschool

Building 402 North Site, Monxton Road, Andover SP11 8HT
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9.8 55 Reviews
  • Bright Horizons Dandelions Nursery and Preschool, Andover
An Outstanding and caring environment at Dandelions

Situated in a purpose-built setting, with lots of green space, Bright Horizons Dandelions Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.

The nursery features a large outdoor space which allow the children boundless opportunities to explore the outdoors in all weather conditions and boasts their own forest school.

All-inclusive fees mean that you have less to pack on a busy morning, with everything from healthy lunches and snacks to branded nappies and wipes included.
The nursery in Andover has been awarded an Ofsted rating of ‘Good’ for their commitment to high quality childcare and education (June 2017).

The Team will be delighted to welcome you to Dandelions Nursery and Preschool. The friendly, experienced and highly qualified staff are on hand to conduct a personal nursery tour at a time to suit you.

Care Provided by Bright Horizons Dandelions Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Suzanne (Manager)
  • Number of Childcare Staff
  • 21
  • Total Places for Children
  • 40
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Dandelions Nursery and Preschool Reviews (55)

Total of 55, showing 1-20
9.8

Bright Horizons Dandelions Nursery and Preschool has a Review Score of 9.8 (9.839) out of 10, based on 12 reviews in the last 2 years. Over all time Bright Horizons Dandelions Nursery and Preschool has 55 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending Dandelions for a year and we have been impressed with the warmth and care shown by staff. Communication via the app is good, e.g. meals, nappy changes, sleep times and a daily post about activities with pictures. Keyworkers also send progress reports which are helpful
and personal. The outside area is great and used all year round. The staff are always welcoming and we'd recommend them if you're looking for a smaller setting.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Dandelions Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us. Thank you for recommending us.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending Dandelions for almost 2 years now and we could not be happier with the support, love and care everyone shows to her. She bounces in when she goes and has such a lovely rapport with the staff. They know her so well and are so supportive of developing her learning opportunities.
Communication is good. We often get daily updates and observations every month, detailing what she's been learning and the next steps in her development. Our daughter loves to share what she's been up to and look at the pictures when she gets home.
The staff are always friendly and welcoming. The management team are always very helpful and quick to respond to any questions or queries. Our son will be joining later next year and we are looking forward to seeing his journey too.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Dandelions Nursery and Preschool

Thank you for your heartfelt review! We're so happy to hear your daughter has thrived with us and we look forward to supporting your son's journey as well. We appreciate your trust!


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Overall Experience  Overall Experience 5.0 out of 5

Everything I could want in a nursery. 2 years now and hasn't ever had any issues or anything I would want to be different. Very glad we made the choice we did. Good food, good people, good atmosphere.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Dandelions Nursery and Preschool

Thank you for your wonderful feedback! We're thrilled to hear you've had such a positive experience over the past two years. It means so much to us that you're happy with the care, food and atmosphere we provide.


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Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with the level of care my 4-year-old daughter gets from Bright Horizons Dandelions. She is excited to attend each day and the uploading of pictures and explanations of each day really helps to build a clear picture of what she gets up to. I would highly recommend it to anyone
looking at putting their child in the nursery.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Dandelions Nursery and Preschool

Thank you for your kind words and recommendation! We're so glad to hear your daughter is excited to attend and that you enjoy the updates we share. It's wonderful to know we're helping to create a positive experience for both of you.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly staff. Very attentive and my little one enjoys their company. Double-door security offers peace of mind. Always clean and their dedication and forward thinking and planning things for the little ones to do are brilliant.
Good job ladies.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Dandelions Nursery and Preschool

Thank you for your kind words! We're thrilled your little one enjoys their time with us and that our care, security and planning stand out.


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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been attending Dandelions Nursery for nearly four months, and she is thoroughly enjoying her time there. Her progress has been remarkable, and the staff consistently provide excellent support. The outdoor space is ideal, she adores the gardens and spending time outside, which was a significant
factor in our decision to choose this nursery. The management and staff demonstrate genuine care for the children, and it is evident that they strive to do their best for each child. Additionally, it is commendable that the nursery offers a varied diet throughout the week. However, I would like to address a concern regarding the use of the app. I would greatly appreciate it if the app were regularly updated with information about my daughter's meals and nappy changes, as this helps me understand how her day has been. While I can inquire about these details when I pick her up, there are times when the staff member present may not have been around when certain events occurred.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Dandelions Nursery and Preschool

Thank you for your thoughtful review! We're thrilled to hear that your daughter is enjoying her time at Dandelions Nursery and making great progress. Please do speak with your key worker about how the team can update the app to assist you further.


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Overall Experience  Overall Experience 4.0 out of 5

The majority of the staff are really friendly and some work that extra mile. Unfortunately, it does seem understaffed and with my boy needing assistance with the feeding it does seem he is neglected. I was shocked a few weeks ago, a certain member of staff told me they just leave him to his own devices
and he will feed himself with no pressure. When I do arrive home he is starving and he eats plenty of food with my help.
The manager and staff are a credit to the nursery who are really good with my boy, especially our key worker who goes the extra mile.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dandelions Nursery and Preschool

Thank you for your feedback. We're glad to hear that you appreciate the efforts of most of our staff and that your key worker has been particularly supportive. We're sorry to learn about your concerns regarding staffing and feeding assistance. We take such matters seriously and will address this to ensure all children receive the care they need. Thank you for bringing this to our attention and for your continued support.


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Overall Experience  Overall Experience 5.0 out of 5

A lovely setting with a nice big garden and so many different activities. All the staff is super friendly and caring. The kids get snacks and hot meals throughout the day, and parents receive daily updates on the app and during pick-up time.
My son has been attending for a few months now, 2 days a
week, and he is always so excited to go to nursery - he's learned so much already.
I definitely recommend Dandelions Nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dandelions Nursery and Preschool

Thank you for your great review! We're delighted to hear that your son enjoys coming to nursery and is learning a lot. It's wonderful to know you appreciate our garden, activities, and daily updates. Thank you for recommending Dandelions Nursery!


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Overall Experience  Overall Experience 5.0 out of 5

We love Dandelions Nursery. They are caring, supportive and very friendly. All of my children have been to Dandelions over the last 3 years and all have thrived in their development and had a fantastic time.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dandelions Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

I absolutely love Dandelions and the staff, the setting is amazing, especially the outdoors area! My daughter has been going here since she was 5 months old, she is now 3 and a half. All the staff are amazing, not only for my daughter but for me as well. She has learnt so much and made such nice friends.
100% recommend them to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Bright Horizons Dandelions Nursery and Preschool since June 2023 when he was only 10 months. He started on 2 half days and was extremely shy to begin with and struggled with drop offs and settling, he now does 2 full days (thanks to the staff’s tremendous efforts to make this
possible for me due to work needs) and he’s a completely changed boy! He loves his key worker and everyone else! He’s so open to cuddling and socialising with staff and the other children which is amazing to see, considering he wouldn’t before. He’s changed massively at home too and is so open with family members. He’s come leaps and bounds since starting nursery and I cannot thank the team enough. Everyone who works at Dandelion’s are incredible and the most friendliest bunch! I love the app too, providing you with updates on your day and sending photos through, makes my day every time! I also love how the nursery provide everything the children need, the only thing I bring with me is spare clothes. Highly recommend!

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Overall Experience  Overall Experience 5.0 out of 5

Above and beyond - my son joined Bright Horizons Dandelions Nursery and Preschool just as he turned 4, he had never been in a childcare setting before so he found settling in very hard. The staff were amazing, they went above and beyond to work with him, and me, to make him feel safe and comfortable
there. Now he loves it and doesn’t want to leave to start big school. I wish I had started him long before I did. Fantastic nursery with wonderfully kind, dedicated staff, my son has come on leaps and bounds thanks to their kindness and dedication. Thank you all at Dandelions.

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Overall Experience  Overall Experience 5.0 out of 5

My Daughter has been attending for almost a year, in the preschool room. We both have been impressed by the setting, the range of activities and the support. The staff are enthusiastic, caring and knowledgeable.
I feel secure knowing that my child's needs are being met all day. I really like that
the nappies, wipes, snacks and everything are provided. I can leave my child's spare clothes bag. It has made being a busy working mum so much easier. I can check on her throughout the day on the app. I also like that all the staff even if they are not based in the room with her, know my child and welcome her.

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Overall Experience  Overall Experience 5.0 out of 5

We have a very good experience with Dandelion Nursery. From the beginning, my child's specific needs and requirements were taken seriously and he has been very well looked after in an environment where he is kept safe and healthy. The staff are always kind, cheerful and helpful and go above and beyond
to cater for us. The activities put on are varied and involve lots of different learning opportunities. Overall, we have been very happy.

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Overall Experience  Overall Experience 5.0 out of 5

All staff are always extremely helpful and very accommodating when needing any extra support or advice. The nursery always has loads of fun activities for the children every week. Cannot fault them in any way. Always informative with any updates of my child and with the nursery and staff.

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Overall Experience  Overall Experience 5.0 out of 5

Dandelions is the perfect setting for my toddler. She's been at the setting for a year now and her development and confidence has grown significantly. The nursery staff are absolutely wonderful, kind, caring and always about putting the children first. The food is high quality, great choice and loved
by the children. I've already enrolled my babies to be ready for them to start! Keep up the fantastic work!

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Overall Experience  Overall Experience 5.0 out of 5

Dandelions have been a wonderful nursery for our son, who started at 9 months old. The staff, particularly his key person, have been wonderful and have communicated well with us throughout. We get regular feedback on our son’s progress and the staff are always happy to discuss further. Our son loves
going and clearly has a great time every day. Although it is a small nursery, the staff are very resourceful and provide a great variety of activities.

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Overall Experience  Overall Experience 5.0 out of 5

My son started at the nursery in January, 2022. He was able to attend prior to his start date for several settling in sessions with his key person. This really supported him with his transition from home to nursery life. My son has settled in so well at the nursery. He absolutely adores going. He has
such a great time, with his key person planning activities for him, following his interests and individual needs. The meals are so nutritious for the children and are prepared to suit his weaning stage. As a parent, I have access to the new parent app, which I love. I get updates throughout the day, of what he has been doing, how he has slept and also photos of him taking part in activities. The management team are so helpful with booking in visits or even extra sessions. Overall, I am so pleased with the nursery and would recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Our little girl adores the ladies at the nursery. She runs down the path every morning and can’t wait to get in and begin her day. She has been taught some Makaton and has continued to use this as she has developed her speech, we are now keen for her to continue learning sign language. Our daughter's
speech and physical development have greatly improved since starting at nursery and the nursery ladies should take a large share of that credit. We genuinely have no doubt that this is a great nursery and we would recommend them time and again. Our little girls face every day, tells us that we made a good choice.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic place for your little ones to grow and learn. My daughter goes to Bright Horizons Dandelions Nursery and Preschool and absolutely loves it! Staff are well prepared, polite and engaging, always informing us of the daily progress through conversation and notes. Organisation is also on point,
especially given the difficult period we are currently in. I would highly recommend the nursery to anyone in the area looking for a safe and comfortable environment for your little ones.

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Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Bright Horizons Dandelions Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.839 for Bright Horizons Dandelions Nursery and Preschool is calculated as follows: ( (126 Excellents x 5) + (11 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 143 Ratings = 4.839

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Dandelions Nursery and Preschool is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Suzanne

Suzanne

Job Title: Nursery Manager

Suzanne began her journey with Bright Horizons in 2012 as a Nursery Nurse, steadily advancing to a management position.


With a deep passion for Early Years education, there is a strong dedication to working with her team to provide an enabling environment for children to develop and grow. Loving her day-to-day job, Suzanne considers it an honour to watch children grow and develop under her care.


Suzanne has two children, a four-year-old daughter and a one-year-old son, who keep things lively and engaging. The family enjoys spending time together and going on fun outings, making the most of their time together.


Isabelle

Isabelle

Job Title: Deputy Manager

Isabelle is the Deputy Manager at Dandelions and has been with the nursery for over 13 years, working with children of all age groups. She is passionate about creating a safe and inspiring environment where children can grow, develop new skills, and explore the world around them.


In her role, Isabelle works closely with the team to provide high-quality care and education, supporting children’s milestones and fostering their confidence and curiosity.


Outside of work, Isabelle enjoys dance and kickboxing, as well as spending time with family and friends. She is dedicated to making each day a positive and enriching experience for the children and families at Dandelions.


Frequently Asked Questions about Bright Horizons Dandelions Nursery and Preschool

What is the Age Range of Children that Bright Horizons Dandelions Nursery and Preschool accepts?

Bright Horizons Dandelions Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Dandelions Nursery and Preschool Open?

Bright Horizons Dandelions Nursery and Preschool is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Bright Horizons Dandelions Nursery and Preschool have capacity for?

Bright Horizons Dandelions Nursery and Preschool has capacity for a total of 40 Children.

How far is Bright Horizons Dandelions Nursery and Preschool to the centre of Andover?

1.6 mile(s) as the crow flies, distance by road may be significantly further.