Little Flyers @ Broxburn Reviews (99)
Little Flyers @ Broxburn has a Review Score of 8.8 (8.805) out of 10, based on 8 reviews in the last 2 years. Over all time Little Flyers @ Broxburn has 99 reviews.
Review from A G (Mother of Child) published on 1 April 2024
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5.0 out of 5
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Review from Eva D (Mother of Child) published on 26 March 2024
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5.0 out of 5
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Review from Nyree M (Mother of Child) published on 26 March 2024
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5.0 out of 5
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Review from A D (Mother of Child) published on 26 March 2024
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5.0 out of 5
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Review from Mhairi B (Mother of Child) published on 6 February 2024
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5.0 out of 5
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Review from N B (Mother of Child) published on 25 July 2023
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5.0 out of 5
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Review from S C (Mother of Child) published on 25 July 2023
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2.0 out of 5
Bad points: It is very rare we get any kind of update on what they have been up to, there are rarely any photos or verbal updates and they don't often
I'm not aware of my child undertaking any interesting activities in months, and observations for their learning are infrequent, and show a lack of understanding as to what level they are at. For example saying they can count to 10 and turn take, a year after they were able to do this.
The outdoor area could do with work such as putting down bark as it is just a mud bath.
Reply from Sharon Fairley, Director at Little Flyers @ Broxburn
Hello, thank you for taking the time to share your review, and I am sorry to hear of some of the negatives that you have experienced. We strive to make things right, and I know the managers have reached out to you so that this can be discussed further.
Regarding the mothers/fathers day cards, valentines etc, we are guided by the care Inspectorates to encourage child lead planning and are advised not to follow the traditions of years ago. As a mother, not just the owner, I don't always agree with new legislations, however, that is sadly the way of the early years sector at the moment, and we can where possible try and introduce children to these activities.
Regarding the garden, whilst the children love it, I do agree about the mud. We currently have an outdoor classroom in the plans for the garden, and I had hoped to be further on with this than we are, so we are considering barking the area in the short term.
Thank you again. Sharon Director
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Review from T W (Mother of Child) published on 9 July 2023
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4.0 out of 5
We love the diversity of activities that the staff put on for the under 2s. Messy activities that we wouldn't do at home but we see that our child loves to interact with.
Outdoor time for naps and play was a great plus for us as parents.
Our child has grown in confidence through encouragement and watching other children in the same peer group.
Very much recommend this nursery.
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Review from Amelie B (Mother of Child) published on 5 July 2021
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5.0 out of 5
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Review from Johanna M (Mother of Child) published on 29 July 2020
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5.0 out of 5
Reply from Sharon Fairley, Owner at Little Flyers @ Broxburn
Hi Johanna, thank you so much for taking the time to write an update. Yes, it makes it all worthwhile for us, knowing children arrive and leave happy. It has been truly amazing how well the children have settled into the new environments, new staff and making new friends. Take care, Sharon.
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Review from Yvonne D (Mother of Child) published on 3 April 2020
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5.0 out of 5
Excellent communication with home.
Thanks to all the staff for being excellent.
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Review from Laura W (Mother of Child) published on 3 April 2020
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5.0 out of 5
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Review from David M (Father of Child) published on 16 March 2020
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5.0 out of 5
Reply from Sharon Fairley, Owner at Little Flyers @ Broxburn
Thank you David, very much appreciate that you would recommend Little Flyers.
Sharon.
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Review from Jeni G (Mother of Child) published on 2 March 2020
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5.0 out of 5
Reply from Sharon Fairley at Little Flyers @ Broxburn
Thank you, Jeni, it really does mean a lot to myself and the team to know that our children and families are pleased with Little Flyers.
Thank you,
Sharon.
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Review from Shirin G (Mother of Child) published on 23 February 2020
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5.0 out of 5
Reply from Sharon Fairley at Little Flyers @ Broxburn
Thank you Shirin, it is always hard to leave your wee one in someone else's care, even more so when they can be unsettled at first. I would like to get in touch and see how we can improve ourselves on value for money.
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Review from Louise K (Mother of Child) published on 30 April 2019
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5.0 out of 5
Reply from Sharon Fairley at Little Flyers @ Broxburn
Thank you Louise, moving rooms can often feel quite daunting, especially as it can seem like another wee chapter for them and you. I am really happy that the transition went well and that you are pleased with Little Flyers.
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Review from Abena A (Mother of Child) published on 30 April 2019
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5.0 out of 5
Reply from Sharon Fairley at Little Flyers @ Broxburn
Thank you Abena, it's lovely to hear when families and children are happy with Little Flyers.
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Review from Katie A (Mother of Child) published on 30 April 2019
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5.0 out of 5
Reply from Sharon Fairley at Little Flyers @ Broxburn
Thank you Katie, the staff are a credit to Little Flyers and have a genuine love for all the children.
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Review from William H (Father of Child) published on 30 April 2019
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5.0 out of 5
Reply from Sharon Fairley at Little Flyers @ Broxburn
Thank you William, I am so pleased to hear your wee girl has settled and enjoying the rainbow room. I agree it can be quite an unsettling decision, which is why I opened nurseries, to hopefully make it as reassuring as we can.
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Review from Gwen M (Mother of Child) published on 30 April 2019
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5.0 out of 5
Reply from Sharon Fairley at Little Flyers @ Broxburn
Thanks Gwen, so good to know staff are having fun and engaging activities and it is lovely for the staff to hear how well they are doing.
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Overview of Review Score
The Review Score of 8.8 (8.805) out of 10 for Little Flyers @ Broxburn is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 7 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.667 for Little Flyers @ Broxburn is calculated as follows: ( (80 Excellents x 5) + (4 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 96 Ratings = 4.667
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.138 Points relating to the number of positive Reviews for Little Flyers @ Broxburn is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16. 7 Positive Reviews ÷ 16 = 0.438
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.