Mama Bear's Day Nursery & Pre-School (Speedwell)

157-159 Whiteway Road, St George, Bristol BS5 7RW
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9.8 40 Reviews
  • Mama Bear's Day Nursery & Pre-School (Speedwell), Bristol
Mama Bear's Day Nursery & Pre-School (Speedwell) is open from 7.30 am to 6.00 pm and aims to provide a safe, caring, happy environment for every child.

Mama Bear’s in Speedwell comprises a Pre-school for 2, 3- and 4-year olds in Whiteway Road plus a dedicated Baby Unit (for under 2’s) two doors down on the corner of Kingsmead Road.

Both settings offer a stimulating, safe and welcoming home from home environment with resources dedicated to their age group. Enjoying and achieving is the focus throughout the day.

They’re particularly proud of their amazing Pre-school garden in which children explore the outside environment and develop gross motor skills. Learning and physical development go hand in hand.

With a five-star food hygiene rating, the children's healthy lunches are prepared on site daily.

With a pre-school, toddler and baby room, children can enjoy exploring their surroundings and developing their skills.

The children can fuel their imagination with role-playing, explore the natural world in the nursery's garden and investigate the mud kitchen area.

There are balancing beams, and balance bikes, as well as a sandpit and access to different types of water play.

Care Provided by Mama Bear's Day Nursery & Pre-School (Speedwell)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Nicola Cockram (Nursery Manager)
  • Number of Childcare Staff
  • 11
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas
  • Parking
  • This nursery is on the corner of 2 roads - with plenty of off-street parking.


Mama Bear's Day Nursery & Pre-School (Speedwell) Reviews (40)

Total of 40, showing 21-40
9.8

Mama Bear's Day Nursery & Pre-School (Speedwell) has a Review Score of 9.8 (9.755) out of 10, based on 23 reviews in the last 2 years. Over all time Mama Bear's Day Nursery & Pre-School (Speedwell) has 40 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My son has settled well and enjoys his time at Mama Bears. The staff are very welcoming and got to know him quickly. He loves the variety of activities on offer. The communication from staff is effective and the app is a lovely way to see what my son is up to during the day. Thanks to all the staff!

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery & Pre-School (Speedwell)

Thank you for your lovely comments - we will share these with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I have two children who go to this Nursery and they have loved it from day one. The staff are really friendly and approachable and the communication is great. They regularly update the app which is great for peace of mind when you are at work.
My children have made lots of friends with the pupils
and staff and I can see such a difference in their development in just the 5 months they have been going! Highly recommend it to anyone looking for great care and support for your child.

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery & Pre-School (Speedwell)

Thank you for your lovely comments - we will share these with the team.


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Overall Experience  Overall Experience 4.0 out of 5

Both myself and my partner are very happy with the care provided at Mama Bears Whiteway Road. The team are very nurturing and our daughter really enjoys attending, so much so that she has started to run to the door to get let in as soon as she's dropped off! The team are very flexible and understanding
of last-minute requests which we have found incredibly helpful.

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery & Pre-School (Speedwell)

Thank you for your lovely comments - we will share these with the team.


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Overall Experience  Overall Experience 4.0 out of 5

We have had two very happy years at this nursery. It's lovely to see the different activities that the children are engaging in. Staff have been very attentive in helping us resolve any issues our child has been having (settling etc). The only real criticism is the amount of staff turnover, especially
in the last year, although staff do their best, obviously, there is less continuity of care and session availability is disrupted. Overall a fantastic team.

Reply from Nicola Cockram, Manager at Mama Bear's Day Nursery & Pre-School (Speedwell)

Thank you for taking the time to write this positive review.


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Overall Experience  Overall Experience 3.0 out of 5

Stars relate to care received when at the nursery but sessions are very often canceled due to ‘staffing issues’ and informed with very little notice (e.g. 15 minutes before start time) by email. Very poor and inconsistent communication from the nursery on canceling sessions, ranging from an email to
not being informed until you’re at the door! Staffing issues by their own admission, yet still holding open days and taking on new children when unable to provide care for the ones currently on regular hours! Do not use if needing reliable childcare, especially if you’re a working parent.

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery & Pre-School (Speedwell)

Thank you for your comments - we have experienced some challenges with staffing at this nursery mainly due to sickness (several times this was COVID related so staff were off at short notice). We are very sorry to have let you down on occasions and we will take your feedback on board and make improvements to the communication. We take parent reviews very seriously and will share these comments with members of the management team.


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Overall Experience  Overall Experience 5.0 out of 5

My children love this nursery - they have both been coming since they were 9 months old. The relationships they have built with the staff are wonderful and it gives us complete peace of mind when we have to leave them and go off to work. Seeing my children give hugs to the staff when they arrive says
it all.
The staff are all very friendly and are always happy to chat to us at drop off and pick up.
The inside and outside spaces at the nursery are well laid out with plenty of different areas for the children to choose from and I love the baby house, where it's nice for the babies to be able to get away from the big kids sometimes.
This nursery is very reliable and I would highly recommend to anyone.
My son is going off to school in September and although he is very excited for this next big adventure I know he will miss coming here a lot.

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Overall Experience  Overall Experience 5.0 out of 5

I am very impressed how much do they want to make sure every child is having a good time and that nothing it is upsetting them. They also try developing their weakness and help them get more confident.

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Overall Experience  Overall Experience 5.0 out of 5

My son has recently started at Mama Bear’s and has very quickly began to settle in due to the staffs care, commitment, patience and genuine interest in my child’s likes, dislikes and needs. Within the first week of him attending he very quickly developed in his skills for example, learning to feed himself
and this was reflected at home. Staff are very friendly and interactive. When I have shared with staff a change regarding my son, likes, dislikes, behaviours etc they have quickly taken this on board and implemented what I do at home at nursery. My son has quickly developed bonds with staff and peers and is given plenty of opportunity for play, development and activities. I would like to thank two staff members, in particular, for ensuring that my son was settled, having fun and promoting his development, always keeping me informed and reassuring me!

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Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves it here, the staff are amazing, would recommend it very highly. Nothing is too much trouble, my son will be gutted when it's time to leave for big school as he loves everybody so much.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery setting with excellent staff and great play and learning facilities. The staff are fantastic with my daughter and I never worry about her whilst she is there, I know she is having a great time and is well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

There is honestly nothing negative to say about this nursery. My son loves going here and we love looking at all the fun he gets up to on the online portal.
Every staff member we have come into contact with has been caring, knowledgeable and friendly.
My son has a dairy and soya intolerance and we
re-introduced him to dairy through the milk ladder.
The nursery was really supportive and their policies around dietary requirements are great.
The outside space is amazing! And they have so many different resources inside.
Brilliant nursery! Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter was very young when she started here, only five months but the staff made her and me feel very comfortable straight away. She has formed good relationships with the staff and is happy here. They do lots of crafts, learning activities and she enjoys going in to see her friends. I am confident
that she is safe and she feels secure here.

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Overall Experience  Overall Experience 5.0 out of 5

My son is thriving at this nursery. The curriculum is varied, the staff are fun and caring and many of them are long standing, which is really important for children to feel settled. There is a big garden which is used during all weathers. There is a kitchen for food to be cooked on site. Staff provide
regular updates through an app and give feedback at the end of the day. I would thoroughly recommend the nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending this nursery for over the past 2 years! He’s come on so much with his speech and language skills, his interpersonal skills also his imagination!
He leaves every session there with the biggest smile on his face!
The staff at the nursery are so kind and caring with my son.
They update me on all his needs and any worry’s they may have!
We couldn’t have picked a better nursery.

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Overall Experience  Overall Experience 3.0 out of 5

Pros:
My son loves it there. The ladies are really nice and professional


Cons:
Almost always short of staff and get called to pick your child up.


Overall:
It is a good and safe place for your child to be if you are not employed or self-employed, if you are employed think twice or have a backup

plan which is next to impossible with child care in the area, everyone is always booked. Not unless you have family members who can help you out.

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Overall Experience  Overall Experience 5.0 out of 5

Both my children enjoy and look forward to attending nursery. The outdoor space is lovely and indoors, they enjoy free access to everything. It seems to stimulate their imagination. Both my girls have developed strong bonds with all the staff. I feel like the staff go above and beyond for the children.

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Overall Experience  Overall Experience 5.0 out of 5

I have had children at this nursery since before it changed management. My children have always been well looked after and have thrived. The staff are hard-working and extremely caring.

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Overall Experience  Overall Experience 4.0 out of 5

I am quite happy with the nursery as I can see that my child is improving his skills and language every day. The staff members are very welcoming and my child likes them a lot. There were few moments when I was not satisfied for example when my son had a runny nose and when I arrived he was dirty and
nobody seemed to care that he could not breathe properly or when he played in the garden and he was all wet when I picked him up but it only happened in few occasions so I don't take it as a big deal. Overall I'm very satisfied!

Reply from Mandy Hieron, Manager at Mama Bear's Day Nursery & Pre-School (Speedwell)

Thank you for your review. Tiny Steps pride ourselves on as much outside time as inside, we have investigation areas, mud kitchen and access to water play following the EYFS. This continues until our close of day, children can be damp and mucky upon collection, which hopefully means that they have had a great day with us.


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Overall Experience  Overall Experience 5.0 out of 5

Nothing in particular but staff are fantastic. Always very friendly and accommodating, very flexible with hours. Daughter is very happy there.

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Overall Experience  Overall Experience 5.0 out of 5

My child has been at this nursery sine she was 10 months old. I viewed around 5 nurseries before sending her to Tiny Steps. Since attending each individual area of the nursery have given their focus and attention to my daughter's well being and growth. She started in babies, through toddlers and to
now in preschool. I feel as though they have helped me to raise my daughter, paying attention to her manners and behaviour. They have helped me personally with requests for tax credit details as well as extra childcare days. They have been understanding in regards to finances and have informed me regularly of information.

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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Mama Bear's Day Nursery & Pre-School (Speedwell) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.755 for Mama Bear's Day Nursery & Pre-School (Speedwell) is calculated as follows: ( (226 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 273 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Speedwell) is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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