Kindred Bournemouth Nursery and Pre-School

9-11 Kinson Road, Bournemouth BH10 4AQ
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9.5 100 Reviews
  • Kindred Bournemouth Nursery and Pre-School, Bournemouth
Kindred Nursery in Bournemouth is a warm and inviting environment where staff are passionate about the mission to create inspiring worlds full of wonder for little ones to grow and thrive in.

By creating days filled with unique moments and opportunities, the nursery are able to truly enrich a child’s development during the 0-5 years.

Not only that, but Kindred also personally understand what it is to be a parent during this magical time and create meaningful relationships with every parent and will never miss an opportunity to share in the joy of every child’s developmental and learning moments.

Kindred are more than just inspiring childcare but making sure the parent partnership is at its very best.

Kindred Bournemouth (formerly known as Little Hens) is located in a lovely converted church setting with a large outdoor area. The nursery offers exceptional childcare and early years education to children aged from 3 months up to 5 years.

Open from 7:30 am to 6:00 pm and offer funded places for three year olds and qualifying two year olds. Speak to the team to find out more.

Care Provided by Kindred Bournemouth Nursery and Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Sharon White (Manager)
  • Number of Childcare Staff
  • 23
  • Total Places for Children
  • 101
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas
  • Parking
  • Plenty of on-site parking available.


Kindred Bournemouth Nursery and Pre-School Reviews (100)

Total of 100, showing 21-40
9.5

Kindred Bournemouth Nursery and Pre-School has a Review Score of 9.5 (9.548) out of 10, based on 30 reviews in the last 2 years. Over all time Kindred Bournemouth Nursery and Pre-School has 100 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Not long been with Kindred Bournemouth Day Nursery and Pre-School, very happy with the service so far. Child seems to have enjoyed his time with you and the place seems very well-organised and clean. Hope Ofsted finds it better next time they come.

Reply from Emma Avery, Marketing Assistant at Kindred Bournemouth Nursery and Pre-School

Thank you for your kind review. We are pleased to hear that you are happy with the care your child has received so far. We always ensure we build positive relationships with the child and their families so we can meet their needs. We are so proud of how far we have come here at Bournemouth with achieving good in our Ofsted inspection, we will always strive to reach outstanding. Thank you so much for choosing Kindred for your child to attend and we will continue to create those incredible awe and wonder moments.


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Overall Experience  Overall Experience 5.0 out of 5

My granddaughter has been so well cared for and it is lovely to see how happy she is at nursery. The app is brilliant and the team in drop off and collection are always very friendly and thorough with the information exchange and making sure my granddaughter has a seamless handover. Thank you.

Reply from Emma Avery, Marketing Assistant at Kindred Bournemouth Nursery and Pre-School

We are so pleased to hear that your granddaughter is happy here at Kindred Bournemouth. It is so important to us that our families know that their children are being cared for to a high standard. Our handovers are never rushed to ensure we tell you about all the amazing awe and wonder moments she has had during the day. We love our app too; it allows you, in real-time, to see what your granddaughter has been up to. Thank you so much for your lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at the nursery have been amazing at settling my son into nursery, a place he hasn’t been before.
He loves going and talks fondly of the staff and the other children there.
The staff are always friendly at the beginning and the end of the day and keep me well informed of how my son is getting
on.

Reply from Niki McCormick, Marketing Admin at Kindred Bournemouth Nursery and Pre-School

Thank you so much for your lovely review! We are so happy that your son has settled here at Kindred Bournemouth so amazingly, it is always important to us to make sure the transition from home to nursery goes at their own pace to ensure you are both happy. It is great to hear that he has been talking about his friends here at nursery and you feel you are informed of how he is getting on. We make sure we build positive relationships with you, as a parent, to ensure you know about all those amazing awe and wonder moments he has had with us.


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Overall Experience  Overall Experience 4.0 out of 5

Kindred Bournemouth Day Nursery and Pre-School has always been so welcoming to my little girl. They catch and understand her character. Always update how she is getting along and anything new that she learns. She’s been going for years and gets along so well with the staff and the other children. She
has formed great friendships there. She also tells me how yummy the food is and likes the chef. It’s nice to go to work and know she’s happy at nursery.

Reply from Niki McCormick, Marketing Admin at Kindred Bournemouth Nursery and Pre-School

Thank you so much for your kind review! It is lovely to hear that your little girl has formed such lovely relationships with the team and other children here at Bournemouth. It is especially important to us to get to know each individual child and their needs so we can create those incredible learning opportunities full of awe and wonder. We love the food here too; we are pleased your daughter is enjoying the yummy meals. We are incredibly proud of the relationships we build with families to ensure you feel confident to leave your daughter with us. We are thrilled to be a part of her nursery journey.


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Overall Experience  Overall Experience 5.0 out of 5

My little girl goes into nursery every morning and is greeted by smiles and warm welcomes.
Myself and my wife were nervous about her attending a nursery as we are first time parents. However, it was the best decision we made for her.
The staff are wonderful and caring people who will brighten up your
day. Whilst at work, we receive daily updates including naps, mealtimes and nappy changing during her day. If any concerns, we are updated throughout by phone calls or messages through the app.
We get a thoughtful note every evening to say what she has been interested in whilst enjoying her day. The observations are wonderful, including photos/videos of her playing in her nursery life.
Meal times are freshly home-made by the chef which she loves.
The management team are very supportive and approachable. When asking about enquiries or our booking pattern, their admin is helpful and quick to communicate with us.
Lastly, like to say thank you to all the team for the hard work you do.

Reply from Niki McCormick, Marketing Admin at Kindred Bournemouth Nursery and Pre-School

Thank you so much for your kind review. We love to hear that our parents are happy and content with the care we provide their little ones whilst they are with us in the home from home. We understand how difficult it can be to hand your most precious little person over to someone else, but rest assured we are one big happy family at Kindred Bournemouth and your little girl is cared for like she was one of our own. We love our app and how it allows us to communicate with our parents and let us show you all the moments of awe and wonder your child is creating helping her to grow and thrive whilst she is on her early years journey with us. We shall pass your compliments on to our chef and let our staff read your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter is 2 and she attends Kindred in Bournemouth, she absolutely loves it and her development has grown since being at the nursery. They always adapt to every child’s need and always willing to answer any questions us parents have.
My 6-year-old went to this nursery previously before she went
to school and she blossomed in the nursery.
I agree they have had a lot of change of staff but they always made sure the children was the heart of the care at all times. Now the nursery have a new manager and staff settled in each room. My daughter loves her key worker who gives me updates of her day throughout the day via the app.
Thank you for everything you do for my daughter.

Reply from Niki McCormick, Marketing Admin at Kindred Bournemouth Nursery and Pre-School

Thank you for your kind review.
We love that you've now got your second child with us as part of our Kindred family and that you can see your daughter grow and thrive whilst with us in her home from home. We love what we do and all the team are always here for our parents if they ever need to discuss anything. Either be it via our amazing app or in person. We look forward to seeing your little one continue to develop on her early years journey with us.


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Overall Experience  Overall Experience 2.0 out of 5

When my child first joined the nursery I felt everything seemed fine, but over time there was a noticeable change.
I have noticed a huge turnover of staff, some lovely staff left and since then I have definitely noticed a change in the way the nursery was run.
Children run about and get into accidents
which I am well aware of but my child had a couple of big accidents whilst there which made me quite unsettled. I don't believe the safeguarding is up to standard at all.
I don't want to put the nursery down entirely. There are some lovely people who work there, who I am sure try their best. However, I paid a lot of money for my child's needs to be met and when they are not met it does make you worry about their safety and wellbeing when at nursery.
My child appeared happy there which is why we stayed but I am feeling less anxious now they no longer attend Kindred which is also quite sad because as a parent you want to have lovely memories of nursery, not bad ones.

Reply from Niki McCormick, Marketing Admin at Kindred Bournemouth Nursery and Pre-School

Naturally, we feel disheartened to receive this review and we are so sorry about the experience your family has had. We have been working diligently with our Bournemouth team to enhance the quality of care and we have an unwavering commitment to continuing to improve our delivery of high-quality care and education throughout the nursery.


We have implemented significant enhancements throughout the nursery recently. One notable change is the appointment of a new, highly experienced management team. This team has and will play a pivotal role in reinforcing our dedication to continuous improvement and unparalleled quality.


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Overall Experience  Overall Experience 3.0 out of 5

I have generously rated 3 stars as I find the nursery to be “satisfactory”. There are great benefits to this nursery over others such as being open from 7.30 am until 6 pm which suits my working needs. Others in the local area are only open from 8 am. I do have a few niggles. The app is never updated
accurately in terms of what has been eaten. I do rely on this when the nursery is busy at collection time to understand what my child needs when back at home. I very rarely get an update/pictures posted to the app with activities undertaken during the 52-and-a-half hours they are there per week. The turnover of staff is disappointing. The nursery recently lost a very big asset to their team who children and parents adored. Not because they were changing their career, but because they went to another nursery which is concerning. They have gone somewhere else to do the same job. My child seems very happy and has built very strong relationships with other children which is what stops me from considering a move.

Reply from Niki McCormick, Marketing Admin at Kindred Bournemouth Nursery and Pre-School

Thank you for your feedback. We are so pleased to hear your child is very happy in the nursery and has built strong bonds with our other children. We were sorry to hear that there were a couple of areas that you felt were only satisfactory – I know that our nursery manager has since spoken to you about those specific areas and we are so pleased to hear that you were happy with the points discussed. Our team looks forward to continuing to see your little one flourish and if you have any more questions please do not hesitate to speak to the manager. 


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Overall Experience  Overall Experience 5.0 out of 5

Kindred Bournemouth has been amazing and we really couldn't recommend it enough. The love, affection and dedication the staff give to my girls are truly out of this world. The relationships my girls have built with staff and all their friends are just lovely! Management goes over and beyond and is always
happy to help!

Reply from Niki McCormick, Marketing Admin at Kindred Bournemouth Nursery and Pre-School

Thank you for your kind review and recommendation.
We are one big happy family at Kindred Bournemouth and as such we treat and care for all our little ones as if they were our own. We love what we do and helping your daughters to create as many moments of awe and wonder as possible is so satisfying as rewarding as we know that it's from these and the development of their curiosity, creativity and imagination that they develop into individuals and grow and thrive. All the team are here for you, including management, so please do call, message or pop in if you need anything.


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Overall Experience  Overall Experience 5.0 out of 5

All staff have been great with my two sons, currently going to Kindred Bournemouth.
They update us regularly, send pictures and have day out with parents.
We have an app to easily get in contact with all staff and update our child activity. Love it. Thank you!

Reply from Niki McCormick, Marketing Admin at Kindred Bournemouth Nursery and Pre-School

Thank you for your kind review.
All the team at Kindred Bournemouth will be so pleased to read that your sons enjoy their time with them in their home-from-home environment. We love what we so and we hope this shows. Our app enables us to be able to keep communication open between the staff and parents and for is to share what they have been up to during their days.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter attends this nursery and I cannot fault it. The staff are wonderful - so friendly and energetic. They seem to genuinely care about the children and are really informative in their feedback at pick-up time.


The staff are also always doing new craft things and they also have a wide range

of facilities/play areas. Another big plus is the food which is great and my daughter is willing to try a lot more which has made a significant change to her diet.


They also have a fab app which not all nurseries have which updates you throughout the day. In addition, they also offer long hours which is ideal for working parents.


I am very confident that my daughter is really well looked after here and, being an extrovert, she wants a lot of attention, which they manage really well and encourage her dancing and bubbly nature! Would definitely recommend without hesitation.


Reply from Niki McCormick, Marketing Admin at Kindred Bournemouth Nursery and Pre-School

Thank you for your kind review. All the team at Kindred Bournemouth will be over the moon to read your comments. We're all one big family at Kindred and we're so pleased both you and your daughter are happy being a part of that. Our pedagogy and mission revolve around us being child-led and creating all those special moments of awe and wonder so that our children can grow and thrive. We love our parent app too, it makes our lives so much easier in being able to share information. Don't forget that you can also share observations as to what your daughter gets up to whilst not at Kindred Bournemouth. We shall pass your compliments regarding the food onto our chef and also the team that work so hard on the menus. Thank you once again.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic nursery. Amazing attentive staff who cannot do enough. My daughter's development has really come on since joining Kindred and she loves it there. Could not recommend enough! Will be sad when my daughter leaves. Thank you to the staff for everything they do.

Reply from Niki McCormick, Marketing Admin at Kindred Bournemouth Nursery and Pre-School

Thank you for taking the time to write your kind review. We love what we do at Kindred and we're so happy you do too! It's our mission to create inspiring worlds of awe and wonder so that your little ones can grow and thrive. We see our children, parents and staff as one big Kindred family with free flowing correspondence and a happy vibe.


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Overall Experience  Overall Experience 5.0 out of 5

My son loves attending the nursery. The staff are friendly, caring and supportive. I find the app they use to communicate with parents really helpful as I can see what he is doing through the day e.g what he has eaten, how much, naps, nappies etc. As well as receiving reports on his overall development.
I particularly like receiving the photos so I get to see all the lovely activities he gets up to. Very reassuring!

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Overall Experience  Overall Experience 5.0 out of 5

Our two children have been going to this nursery for nearly 4 years and I honestly could not speak more highly of the site and their staff, especially since the new nursery manager. They have genuine passion for the children and try to put as much adventure and excitement as possible into each day so
the children enjoy the time they spend there. Regular events (pre-covid) allow parents to connect with the staff and other parents and also see first-hand the exciting things they do. If you are looking for a nursery you will not be disappointed in choosing this one! Also, the food made for the kids is incredible (better than what I make at home!

Reply from Niki McCormick, Marketing Admin at Kindred Bournemouth Nursery and Pre-School

Thank you for your kind review. All the team at Kindred Bournemouth are a family and you and your children are all part of that. We love what we do and it's our mission to create inspiring moments of awe and wonder for our little ones to grow and thrive in. We shall make sure we pass on your complements to the chef.


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Overall Experience  Overall Experience 5.0 out of 5

I'm so happy we sent our son to Kindred - it's clear he's really well taken care of and enjoys it there. The staff are caring, communicate well and have a great relationship with him. I also love having access to the app - it sets my mind at ease on days I know he's not feeling his best.

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Overall Experience  Overall Experience 5.0 out of 5

My little bot loves coming in and has picked up so many skills from being here. Thank you so much for the excellent job you're doing.

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Overall Experience  Overall Experience 5.0 out of 5

I would just like to write a little review on how well my son has got on in the two months he’s been with Kindred Bournemouth. He started off in tears as all he has known is being with me, especially during lockdown, now he absolutely loves being there with all the lovely friendly staff that always
make him feel safe and welcome. Just wanna give everyone a massive thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I first came to know Kindred Bournemouth when it was known as Buttons Nursery - the staff are amazing, they have so much heart, understanding and a caring mindset. Both my son and daughter have/are attending the setting and it's very reassuring and wonderful to see my daughter get excited about going
to daycare here and I love hearing about her day and all the fun she has had. The teachers really make an effort to engage the kids and develop them in a very individualised way. The management are really committed to providing a safe, fun, and loving environment and we’re very thankful to Kindred Nursey.
There is one member of staff in particular who has been the caregiver for both our children, she is like an angel sent from above. She goes above and beyond her job role, she is such a loving and understanding person and has created such an amazing bond with both our children. When my daughter comes to leave, all the staff are going to be greatly missed.

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Overall Experience  Overall Experience 5.0 out of 5

Kindred Bournemouth is a fantastic place. The staff are amazing sharing all their passion to little ones. My daughter has been going there for a year now and asking every morning if she's going today. The manager couldn't be more helpful trying to sort out all queries. The food prepared by the chef
is amazing and my daughter is eating better there than at home. A lot of activities outdoor in the big garden is a huge advantage. Will recommend to everyone!

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Overall Experience  Overall Experience 5.0 out of 5

I am so happy with the care that my little boy has received at Kindred Bournemouth. He is only 6 months old and I was very nervous about leaving him at nursery being so young but they are amazing. I love receiving updates about him during the day and it makes me feel happy with the knowledge that he
is safe. They have also been really helpful with his weaning as well closely following the journey we are taking at home as well.

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Current Review Score: 9.5 (9.548)

Overview of Review Score

The Review Score of 9.5 (9.548) out of 10 for Kindred Bournemouth Nursery and Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.548 for Kindred Bournemouth Nursery and Pre-School is calculated as follows: ( (231 Excellents x 5) + (93 Goods x 4) + (24 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 354 Ratings = 4.548

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kindred Bournemouth Nursery and Pre-School is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 number of registered child places is 20.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Sharon

Sharon White

Job Title: Nursery Manager

Joined: 2023

Hello, my name is Sharon. I started working at Kindred Bournemouth in October 2023. I hold an NVQ level 5 Childcare and Education. I have worked in childcare for 27 years, working my way from level 3 practitioner to Nursery Manager, whilst having 4 children of my own.


I am passionate in ensuring children can thrive and that I provide the best possible care and start for them in life. Working with parents and building strong partnerships together we can support our children to reach their full potential.


Hannah

Hannah Whittaker

Job Title: Deputy Nursery Manager

Joined: 2023

Hi, I'm Hannah and I joined Kindred Bournemouth in November 2023 and have worked in childcare since 2015. I hold a degree in Early Childhood Studies.


I enjoy having lots of fun and making up games and songs with our children. I especially enjoy getting messy with lots of creative and sensory fun activities. My main passions within childcare are centred around children's communication and language development and their social and emotional skills. These two are areas are the most critical for children's future success. Preparing children with the skills, confidence, and self-esteem to overcome and take on new challenges within day-to-day life.