Northend Nursery

4a Lincoln Close, Northend, Erith DA8 2EB
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9.2 39 Reviews
  • Northend Nursery, Erith
Northend Nursery is an Early Year's Alliance childcare service located in Erith, Kent.

It offers 70 places and was assessed as 'Good' by Ofsted on 28th September 2023. A committed, friendly and well-qualified nursery team provides high-quality care and learning opportunities for children from birth to five years.

The nursery follows the Early Years Foundation Stage (EYFS) with a focus on learning through play and actively encourages parents to become involved in the life of the nursery.

Northend is open from 8am to 6pm Monday to Friday, 52 weeks of the year, excluding bank holidays and five staff training days.

Care Provided by Northend Nursery

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Josie Lait (Manager)
  • Number of Childcare Staff
  • 12
  • Registered Charity Number
  • 1096526
  • Total Places for Children
  • 70
  • Age Range
    • from 0 years 6 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Northend Nursery

  • Sessions:
    Babies AM session
    Babies PM session
    Toddler AM session £37.00
    Toddler PM session £37.00
    Preschool AM Session £37.00
    Preschool PM Session £37.00


    Full Day Care:
    Babies £68.00
    Toddler £68.00
    Preschool £68.00


  • Lunches for funded children £3.00 per day


    Tea for funded children £1.50 per day


    Option for parents to provide child with healthy packed lunch or tea


Total of 39, showing 1-20
9.2

Northend Nursery has a Review Score of 9.2 (9.194) out of 10, based on 8 reviews in the last 2 years. Over all time Northend Nursery has 39 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I brought my son to this nursery 14years ago to date and could not fault their professionalism and support. I am now returning with my daughter I know they will do a great work with her too. Thank you Northend.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your review and remembering the nursery and the work we do , we look forward to your daughter joining North end


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Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Northend Nursery enough. Both of my sons attended and I've had nothing but positive experiences. I chose Northend after seeing how comfortable my eldest son felt during a visit - the staff were warm and welcoming.
My second son had a speech delay and the nursery's staff worked with
him patiently, laying a solid foundation for his development. Now, two terms into reception, he's reading and I'm so grateful for their support.
When I was pregnant with my third son, I had late hospital appointments and the staff kindly kept my second son until I could pick him up. Their understanding meant a lot.
The only downside is that the nursery isn't open five days a week since COVID but this didn't affect us. I'm so thankful for all Northend did for my boys. If you want a nurturing, supportive environment, this is the place.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your positive review, we are pleased your son is now reading and achieving well in reception, it was a pleasure to have your children attend our setting, it is important to us to build good parent partnerships, supporting both the child and the parent, we are working hard to recruit staff to join our team, enabling us to open for five days.


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Overall Experience  Overall Experience 5.0 out of 5

My child attends this nursery and I am so happy with the care he receives. Every member of staff is so friendly and approachable. Nothing is ever too much for any of them and I am so pleased with my son's keyworker she is so caring and helpful with everything.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your kind reply. We are glad that your son enjoys his time at Nursery and has settled really well. He has developed a very good bond with his keyworker and also, good bonds with other educators.


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Overall Experience  Overall Experience 5.0 out of 5

The nursery is a lovely, friendly and very professional place. The staff are very welcoming and I can see my grandson loves being there. They are really working hard with him as his speech is behind and it's improving all the time. The reaction between the children and staff is wonderful.

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Overall Experience  Overall Experience 5.0 out of 5

In a time where the cost of childcare (especially in London) can be prohibitive, Northend has been an absolute miracle. They have kept costs affordable for working parents rather than taking advantage of the 'London tax'.
The staff are constantly friendly, welcoming and caring. When we first came to
Northend our son was only a few months old, so leaving him for such a long time was naturally a nervous experience. The first day when he came out absolutely beaming and having had a wonderful day, we knew we had found the right place. Our experience has only improved with time too.
The app used to communicate is very helpful, and the care and attention given to every child is truly exemplary.

Reply from Josie Lait, Manager at Northend Nursery

We have really enjoyed having your son at Northend and watching him develop and grow into the lovely-natured little boy he is.


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Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend this nursery, the love and care they give the children is beautiful to watch. The garden and play areas are amazingly clean and tidy. My daughter has flourished since attending this nursery and always looks forward to going.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your very kind review, it's an absolute pleasure looking after your daughter.


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Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the level of support given by staff in looking after our son and his speech and play skills have really improved over time so, l do believe the staff are doing a great job. More grace to your elbow. Cheers

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Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to the staff members who look after our children here at Northend Nursery, we have noticed massive improvements in our daughter's abilities, there have been really tough challenges that are met with an answer by the staff members who really do 'home in' on the problems our daughter
comes across (such as, brushing teeth).
The staff members are always warm and welcoming at all times and do their absolute best to help answer our questions, I know it's difficult sometimes but you really can see the development/improvements in our child's speech/communication... our daughter seems to have a better understanding of the world around her and how everything works... sometimes I will say wow because she is so smart at understanding certain things.
Again, thank you all staff members! Your work is being recognised and truly appreciated by myself and surely many others! Warm Regards.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your kind review. It is our pleasure to support your daughter with her learning and development. Parent partnership is at the forefront of everything we do here at Northend Nursery and we thank you for your support of our staff and your opinions of Northend.


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Overall Experience  Overall Experience 5.0 out of 5

My son started this nursery in September and I can't express how much my son has enjoyed going. The improvement in his speech and social interactions has improved massively! The staff are lovely and very welcoming and take good care of Ellis. The early years assistant educators are amazing with him
and are brilliant staff! He loves every day at his nursery.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your lovely comments. It is a pleasure having your son at Northend and it is wonderful watching him develop his own little character. He is achieving well and we look forward to continuing to watch him grow.


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Overall Experience  Overall Experience 5.0 out of 5

The staff have been absolutely amazing. They made me feel so comfortable and confident to leave my little bubba. They are on hand to answer your questions and they clearly love what they do, which gives me peace of mind as a parent that my baby will be well cared for.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your review and your kind words. The Educators at Northend ensure they build excellent working relationships with all our families, it is a pleasure to look after your child, all the team at Northend


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Overall Experience  Overall Experience 3.0 out of 5

Northend has been a fantastic nursery for my children and I have felt at ease knowing that they are well looked after by staff. The communication that I receive throughout the day, via the app, is very reassuring, as I get updates on how they're doing, as well as notifications if there have been any
accidents. The staff genuinely care and it's clear. The pandemic has affected many businesses and the nursery has unsurprisingly had its share of challenges. As we move forwards and under pressure to return to 'normal' life, the current 4pm finish creates problems with work, as it restricts the number of days we can go into the office or work effectively from home whilst parenting. We need more communication and empathy on this as I'm sure many parents are facing questions from managers as to when this will be resolved. I would hate to have to move from Northend due to this, but it's becoming increasingly likely that we will be forced to. It's a real shame as the kids have and are thriving here

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your review. We have loved having both of your children attend Northend Nursery and watching the eldest move on to the reception and the youngest develop their character. We are glad to hear that the app works well for you to be kept updated and feel reassured that they are having a great day. However, with regard to closing at 4 pm and being updated, we have had several applicants for the posts - none with relevant qualifications or experience in educating children. This is currently being experienced by most good or outstanding settings across the country. The educators and management at Northend are concerned about the situation as their jobs can be affected by this too.


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Overall Experience  Overall Experience 5.0 out of 5

Gives updates on child's development periodically.
Keep parents informed on what's happening in and around the nursery.
Daily face to face communication with parents on what child's activities and participation were like, including food intake when we pick up our children.
Good observations when
they notice something different about your child.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for leaving a lovely review. We have loved watching your child grow and develop. Our educators have good relationships with their key children so any change in their learning is exchanged with the parents to keep them updated on the app and face-to-face.


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Overall Experience  Overall Experience 5.0 out of 5

My son started preschool after the Easter term and coming from nurseries and, childminding backgrounds myself, I was anxious about sending my son to any setting due to the agency workers, apprentices and practitioners in general.
My son absolutely loves Northend Nursery and showed the most interest
in this setting despite viewing a few others, he has settled in so well and tells me how much fun he has and how kind the staff are which is lovely and reassuring to hear from my 3-year-old.
All staff appear very genuine, caring and supportive on a whole and are very informative at handover at the end of the day.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your lovely review. We are so happy to hear that your son has settled well and loves to come to Northend. The app is a great source for reassurance and we are glad this is working well. We love having your son here at Northend Nursery and have enjoyed watching him settle into the room easily and look forward to watching him grow further.


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Overall Experience  Overall Experience 5.0 out of 5

All the above excellent staff, really happy and pleased with the care. Staff are very polite and respectful. I would recommend them to anyone. I am just really happy as are both of my children. An excellent nursery on every level.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your review. We are happy that your children enjoy coming to Northend Nursery and thank you for your recommendation to other parents.


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Overall Experience  Overall Experience 5.0 out of 5

I'm very impressed with everyone and everything at the nursery! My daughter loves going to 'school' in the mornings. I also find the app very useful, I love the daily/hourly updates.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your lovely review. We love that your daughter enjoys coming to "school" and that you enjoy using the app. It is a great source of reassurance and a good parent partnership tool to ensure your daughter is well settled and happy, and developing as she should.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at this nursery for over a month now and has settled in really well.

The staff are supportive and understanding and help the parents to adjust too.


Would highly recommend.


Keep up the good work!


Reply from Josie Lait, Manager at Northend Nursery

Thank you for the lovely review.
It has been a pleasure supporting you and your daughter over the last month to help you both settle into the setting.
We look forward to working with you through our parent partnerships.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery, the teachers are lovely and caring. I love the nursery because they keep us informed about the progress on the app—good job to all the teachers.
The management and staff are friendly.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your kind review. We find the Famly app great for communicating between parent's and educators especially when parents are working, they can just drop us a message and vise versa to keep everyone up-to-date.


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Overall Experience  Overall Experience 5.0 out of 5

Really helped with my child's growth and development. Lovely teachers who help to pick up her speech and behaviour and help and ideas to take home to help her. The teachers are very friendly and very very helpful. She loves all the food and always eats it and always comes home with a full happy belly.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your lovely review we are always willing to help our children progress and work in partnership with our parents.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery friendly staff and my daughter loves going here always helpful my son also attended this nursery when he was younger for several years and he also really enjoyed going to this nursery I would recommend I already have and a neighbour of mines children now attended here

Reply from Josie Lait, Manager at Northend Nursery

Thank you Joedy for your lovely review, it is always great to have returning families. It's been a pleasure to have both of your children attend the setting.


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Overall Experience  Overall Experience 4.0 out of 5

Great team within the rooms, my child has settled very well over the last year.
The app is very helpful.
However, since February 2022, the nursery has reduced hours to 4pm finishes, and this has caused a very big inconvenience.

Reply from Josie Lait, Manager at Northend Nursery

Thank you for your lovely review we are always willing to help our children progress and work in partnership with our parents.


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Current Review Score: 9.2 (9.194)

Overview of Review Score

The Review Score of 9.2 (9.194) out of 10 for Northend Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.823 for Northend Nursery is calculated as follows: ( (79 Excellents x 5) + (17 Goods x 4) ) ÷ 96 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.371 Points relating to the number of positive Reviews for Northend Nursery is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14. 8 Positive Reviews ÷ 14 = 0.571

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (9)

Josie

Josie

Job Title: Early Years Manager

Joined: 2006

BTEC Early Years


Emily

Emily

Job Title: Early Years Assistant Manager/SENCO

Joined: 2020

Early Years Professional Status (EYPS)


Jemma

Jemma

Job Title: Lead Early Years Educator

Joined: 2008

NVQ Level 3


Natasha

Natasha

Job Title: Lead Early Years Educator

Joined: 2008

CACHE Level 3


Jacqueline

Jacqueline

Job Title: Early Years Assistant

Joined: 2018

CACHE Level 3


Joanne

Joanne

Job Title: Early Years Educator

Joined: 2011

CACHE Level 2


Chelsey

Chelsey

Job Title: Early Years Assistant Educator

Joined: 2020

Apprentice


Nicole

Nicole

Job Title: Early Years Assistant Educator

Joined: 2021

Student-to-be


Hannah

Hannah

Job Title: Early Years Assistant Educator

Joined: 2022

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Frequently Asked Questions about Northend Nursery

What is the Age Range of Children that Northend Nursery accepts?

Northend Nursery accepts Children aged from 0 years 6 months to 5 years 0 months.

What Days & Hours is Northend Nursery Open?

Northend Nursery is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Northend Nursery have capacity for?

Northend Nursery has capacity for a total of 70 Children.

How far is Northend Nursery to the centre of Erith?

1.0 mile(s) as the crow flies, distance by road may be significantly further.