Parking available outside the front of the School and residential parking with public footpath access.
Southwater Day Nursery and Pre-school has a Review Score of 9.9 (9.893) out of 10, based on 30 reviews in the last 2 years. Over all time Southwater Day Nursery and Pre-school has 50 reviews.
Review from B D (Mother of Child) published on 19 March 2025
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Reply from Jess Robertson, Social Media Co-Ordinator at Southwater Day Nursery and Pre-school
Thank you so much for your kind words! It's amazing to hear how much progress your daughter has made since joining the Baby Snug and we're delighted that she enjoys her time with us. Supporting independence, communication and well-being is at the heart of what we do, so it's truly rewarding to know that you feel she is happy and well cared for! We're so glad our updates, in person and through the app, help keep you connected with her day. Strong communication is our priority, and it's great to know you've found it helpful. Thank you for your trust and recommendation!
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Review from Olivia M (Mother of Child) published on 19 March 2025
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Reply from Jess Robertson, Social Media Co-Ordinator at Southwater Day Nursery and Pre-school
Thank you for your lovely feedback! It's wonderful to hear that both your children have thrived since joining our nursery. Helping children settle in happily is so important to us, and we're delighted that you've found the care and support from our team so valuable.We're also so pleased that you find our handovers informative. Keeping you updated on your little ones' days is a big priority for us! Your kind words mean so much, and we truly appreciate your support.
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Review from Lauren M (Mother of Child) published on 14 March 2025
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Reply from Jess Robertson, Social Media Co-Ordinator at Southwater Day Nursery and Pre-school
Thank you so much for your wonderful review! It's fantastic to know that both the toddler den and baby snug teams have positively impacted your children, and we're glad to hear they love spending time with them. We're also pleased that you've found our management team attentive and supportive. It's always our goal to ensure parents feel reassured and informed. And of course, the big smiles on your children's faces when they come out are the best sign of all! As for the chef, we'd love to help take her home with us too! It's lovely to hear that your children enjoy her meals so much. Thank you again for your kind words!
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Review from A B (Mother of Child) published on 11 March 2025
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Reply from Jess Robertson, Social Media Co-ordinator at Southwater Day Nursery and Pre-school
Thank you so much for your lovely words! We know how hard it can be to take that big step and we're so happy to hear that you feel supported and reassured. It means the world to us to know that your little one is thriving, building friendships, and reaching new milestones. Our team truly cares about every child and we love being part of their journey. We're so grateful to have your family as part of our nursery community and can't wait to see your child continue to grow and shine!
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Review from Carly S (Mother of Child) published on 13 February 2025
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Reply from Jess Robertson, Social Media Coordinator at Southwater Day Nursery and Pre-school
Thank you so much for your lovely feedback! We're delighted to hear how much you and your son love the Baby Snug and that he happily runs in each morning. It's wonderful to know he feels so comfortable and supported. Our team is always here to listen, reassure and work alongside families to provide the best care possible. We really appreciate your suggestion about meal updates on the app and will certainly look into ways to improve this. Your kind words mean a lot and we're so grateful for your recommendation!
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Review from A H (Mother of Child) published on 14 January 2025
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Reply from Jess Robertson, Social Media Coordinator at Southwater Day Nursery and Pre-school
Thank you for your wonderful review! We're so pleased to hear your little one has settled in so well and enjoys starting their day with us. It's great to know our team could support you with the sleep routine, it's always our priority to work together to meet each child's needs. Your kind words about our friendly and capable staff mean a lot, Thank you for recommending us!
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Review from S B (Mother of Child) published on 31 December 2024
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Reply from Jess Robertson, Social Media Coordinator at Southwater Day Nursery and Pre-school
Thank you for taking the time to write a lovely review. It's wonderful to hear that your son is happy and settled whilst growing in confidence with us. We do love our outdoor exploration time and creating fun new ways to take our learning outdoors. Thank you.
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Review from Kelly P (Mother of Child) published on 31 December 2024
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Reply from Jess Robertson, Social Media Coordinator at Southwater Day Nursery and Pre-school
Thank you so much for your wonderful review. We're delighted to hear how much you and your daughter enjoy being part of our nursery family. It's wonderful to know the daily activities and home-cooked meals have made such a positive impression. We're so glad you enjoyed the Christmas Fayre. It's lovely to hear it was such a memorable experience for you both as we love to host these special events. We're excited for your daughter's next step and look forward to continuing to support her journey. Thank you for your glowing recommendation.
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Review from Jenna R (Mother of Child) published on 31 December 2024
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Reply from Jess Robertson, Social Media Coordinator at Southwater Day Nursery and Pre-school
Thank you for taking the time to write this review! We're so pleased to hear how much your daughter enjoys her time with us and that you find drop-offs and collections such a positive experience. Thank you for your kind words, the team will be thrilled to read them!
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Review from Mandie B (Mother of Child) published on 31 December 2024
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Reply from Jess Robertson, Social Media Co-Ordinator at Southwater Day Nursery and Pre-school
Thank you so much for your lovely feedback! We're thrilled to hear how happy and settled your little boy is with us- it means the world to know he enjoys his time here and feels comfortable with the team. Your kind words about our care and communication are truly appreciated. Thank you for your recommendation!
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Review from Naomi S (Mother of Child) published on 19 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Thank you for taking the time to leave this lovely review - the team work so hard to make sure that every family feels safe and confident entrusting their children into their care, so it really is wonderful to read your comments. The team read every one of these reviews, and this will really make their day! We like to make sure that our amazing practitioners are recognised for their hard work, so if there are any names you would like to mention specifically, please drop me an email on hannah@isteplearning.co.uk. (Name: Hannah Harber Email: hannah@isteplearning.co.uk Position: Parent Liaison Advisor)
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Review from N C (Mother of Child) published on 15 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Thank you for taking the time to leave this fantastic review. We love our outdoor play and firmly believe that children thrive and flourish in nature! If there are any team members you would like to mention in particular, please let me know - we take reward and recognition very seriously and love to celebrate our hard-working practitioners! You can email me directly at hannah@isteplearning.co.uk. (Name: Hannah Harber Email: hannah@isteplearning.co.uk Position: Parent Liaison Advisor)
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Review from Siobhán M (Mother of Child) published on 14 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Good evening - I understand it can be difficult to leave your little one when they're crying. I can assure you that if there were any issues at all, or if your child was upset for any extended period of time, the team would absolutely call you (whilst offering lots of cuddles and affection to help them feel safe and secure). We make sure to only employ the most passionate and dedicated practitioners in our nurseries, and it is great to see that this is reflected in your daughter's development. Reward and recognition are something we truly value at The Nursery Family, so if there are any team members in particular that you would like to mention, please email me at hannah@isteplearning.co.uk so that we can celebrate their hard work! (Name: Hannah Harber Email: hannah@isteplearning.co.uk Position: Parent Liaison Advisor)
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Review from Kate T (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Hi there, thank you for taking time out of your day to leave this wonderful review. We make sure to only employ the most passionate and dedicated practitioners in our nurseries and it is great to see that this is reflected in your son's development. I love the food too, whenever I visit the nurseries, I always make sure to arrive at lunchtime so I can have a little plate! We put a lot of work into our menu, working with a nutritionist to make sure that every meal is both delicious and nutritious. If there are any team members in particular that you would like to mention, please do email me - reward and recognition is something of great importance to us and we love to celebrate our practitioners' hard work!
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Review from E W (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Thank you for your lovely words, I am really happy to hear that your son is gaining such strong foundations to start school with! The team work so hard to make sure that every family feels safe and confident entrusting their children into their care, so it really is wonderful to read your comments. The team read every one of these reviews, and this will really make their day! We like to make sure that our amazing practitioners are recognised for their hard work, so if there are any names you would like to mention specifically, please drop me an email.
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Review from Rebecca K (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Hi, thank you for taking time out of your day to leave this wonderful review. We make sure to only employ the most passionate and dedicated practitioners in our nurseries and it is great to see that this is reflected in your daughter's development. I love the food too, whenever I visit the nurseries I always make sure to arrive at lunchtime so I can have a little plate! We put a lot of work into our menu, working with a nutritionist to make sure that every meal is both delicious and nutritious. If there are any team members in particular that you would like to mention, please do email me - reward and recognition are something of great importance to us, and we love to celebrate our practitioners' hard work!
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Review from Kate A (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Hi - thank you for your lovely words, I am really happy to hear that your little one has settled so well within the nursery. We put a huge emphasis on that settling-in period, as it can be stressful for children (and parents!) to start at a new nursery, so it's really great to see that it is working. Reward and recognition are a big deal for The Nursery Family, so if there are any particular staff members that have gone above and beyond, please let me know - it would be fantastic to give them the recognition they deserve!
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Review from H P (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Good evening - thank you for taking time out of your day to leave such a wonderful review. We make sure to only employ the most passionate and dedicated practitioners in our nurseries and it is great to see that this is reflected in your daughter's confidence. Reward and recognition are something we truly value at The Nursery Family, so if there are any team members in particular that you would like to mention, please email me so that we can celebrate their hard work!
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Review from Natasha S (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Good evening! Wow, what an absolutely amazing review. Thank you for taking the time to leave these kind words; the nursery team will be overjoyed to see them. Communication and maintaining the nursery and parent relationship are so important to us, so it is great to hear that the use of our app is so effective. If there are any team members that you would like to mention specifically, please do get in touch with me - reward and recognition are so important to us and I would love to celebrate any team members who go above and beyond!
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Review from Hannah M (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Hi there - wow, what an absolutely amazing review! We make sure to only employ the most passionate and dedicated practitioners in our nurseries and it is great to see that this is reflected in your daughter's attitude towards nursery. Reward and recognition are something we truly value at The Nursery Family, so if there are any team members in particular that you would like to mention, please email me so that we can celebrate their hard work!
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The Review Score of 9.9 (9.893) out of 10 for Southwater Day Nursery and Pre-school is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.893 for Southwater Day Nursery and Pre-school is calculated as follows: ( (318 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 354 Ratings = 4.893
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Southwater Day Nursery and Pre-school is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 number of registered child places is 10.4, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
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Job Title: Manager
Joined: 2013
I've been working at Little Acorns for 7 years starting off as an apprentice and gaining experience with a variety of courses and children from all walks of life.
I love Little Acorns I enjoy allowing children to access their silly side and encourage them to use their imaginations to explore the world around them, to engage and challenge themselves to find what they're are capable of.
Job Title: Nursery Practitioner
Joined: 2019
I absolutely love working at Little Acorns, I always try to be a positive role model for the children and ensure their environment is stimulating and engaging to give them endless opportunities to learn and develop. It is amazing that I am able to teach the children something new and then watch the excitement and accomplishment of their new skills. Also watching the children whilst they play – how their imagination works, makes me smile!
Job Title: Assistant Nursery Practitioner
Joined: 2011
I love working at Little Acorns, in my 9 years there I have enjoyed watching the children grow and flourish. They come in happy and have as much fun as I do playing with all the different resources we have on offer. I look forward to many more yours of helping children to expand their ideas and make great friendships.
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