Parking available outside the front of the School and residential parking with public footpath access.
Southwater Day Nursery and Pre-school has a Review Score of 9.9 (9.893) out of 10, based on 31 reviews in the last 2 years. Over all time Southwater Day Nursery and Pre-school has 51 reviews.
Review from Hannah M (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Hi there - wow, what an absolutely amazing review! We make sure to only employ the most passionate and dedicated practitioners in our nurseries and it is great to see that this is reflected in your daughter's attitude towards nursery. Reward and recognition are something we truly value at The Nursery Family, so if there are any team members in particular that you would like to mention, please email me so that we can celebrate their hard work!
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Review from Natalie B (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Good evening and thank you for leaving your lovely review. We love our outdoor play and firmly believe that children thrive and flourish in nature! We are always developing our ICT equipment within the nursery - please don't be afraid to ask the team of examples on how we support the children with these resources. If there are any team members you would like to mention in particular, please let me know - we take reward and recognition very seriously and love to celebrate our hard-working practitioners! You can email me directly at hannah@isteplearning.co.uk. (Name: Hannah Harber Email: hannah@isteplearning.co.uk Position: Parent Liaison Advisor)
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Review from V W (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Hi there - thank you for taking the time to leave your wonderful comments. I understand it can be difficult to leave your little one when they're crying. I can assure you that if there were any issues at all, or if your child was upset for any extended period of time, the team would absolutely call you (whilst offering lots of cuddles and affection to help them feel safe and secure). Knowing your child has built those firm attachments is the reassurance you need. If there are any team members in particular that you would like to mention, please do email me on hannah@isteplearning.co.uk - reward and recognition is something of great importance to us, and we love to celebrate our practitioners hard work! (Name: Hannah Harber Email: hannah@isteplearning.co.uk Position: Parent Liaison Advisor)
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Review from Cheryl D (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Good evening - thank you for leaving such a lovely review. We understand that children are ready to transition onto the next room at different stages and this can be daunting for both the child and parent but our team of fantastic practitioners ensure that the transition is smooth with as many settling sessions as needed. If there are any team members you would like to mention in particular, please let me know - we take reward and recognition very seriously and love to celebrate our hard-working practitioners!
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Review from Stacey C (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Good evening - thank you for taking time out of your day to leave such a wonderful review. It's wonderful to hear that your daughter has settled so well into nursery with the help of our team. We put a huge emphasis on that settling-in period, as it can be stressful for children (and parents!) to start at nursery, so it's really great to see that it is working. Reward and recognition are a big deal for The Nursery Family, so if there are any particular staff members who have gone above and beyond, please let me know at hannah@isteplearning.co.uk - it would be fantastic to give them the recognition they deserve! (Name: Hannah Harber Email: hannah@isteplearning.co.uk Position: Parent Liaison Advisor)
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Review from T B (Father of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Thank you for taking the time to leave this lovely review - the team work so hard to make sure that every family feels safe and confident entrusting their children into their care, so it really is wonderful to read your comments. The team read every one of these reviews, and this will really make their day! We like to make sure that our amazing practitioners are recognised for their hard work, so if there are any names you would like to mention specifically, please drop me an email at hannah.harber@isteplearning.co.uk. Have a great day! (Name: Hannah Harber Email: hannah.harber@isteplearning.co.uk Position: Parent Liaison Advisor)
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Review from Kayleigh M (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Thank you for taking the time to leave this lovely review - the team work so hard to make sure that every family feels safe and confident entrusting their children into their care, so it really is wonderful to read your comments. The team read every one of these reviews, and this will really make their day! We like to make sure that our amazing practitioners are recognised for their hard work, so if there are any names you would like to mention specifically, please drop me an email at hannah.harber@isteplearning.co.uk. Have a great day! (Name: Hannah Harber Email: hannah.harber@isteplearning.co.uk Position: Parent Liaison Advisor)
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Review from B U (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Hi - thank you for taking the time to leave this wonderful review! How lovely to hear how much your son enjoys going to nursery! I love the food too, whenever I visit the nurseries, I always make sure to arrive at lunchtime so I can have a little plate! We put a lot of work into our menu, working with a nutritionist to make sure that every meal is both delicious and nutritious! If there are any team members in particular that you would like to mention, please do email me at hannah.harber@isteplearning.co.uk - reward and recognition are something of great importance to us, and we love to celebrate our practitioner's hard work! (Name: Hannah Harber Email: hannah.harber@isteplearning.co.uk Position: Parent Liaison Advisor)
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Review from Charlotte H (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Thank you for taking the time to leave this lovely review - the team work so hard to make sure that every family feels safe and confident entrusting their children into their care, so it really is wonderful to read your comments. The team read every one of these reviews, and this will really make their day! We like to make sure that our amazing practitioners are recognised for their hard work, so if there are any names you would like to mention specifically, please drop me an email at hannah.harber@isteplearning.co.uk. Have a great day! (Name: Hannah Harber Email: hannah.harber@isteplearning.co.uk Position: Parent Liaison Advisor)
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Review from Holly S (Mother of Child) published on 13 March 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Hi - thank you for taking the time to leave this review. It's wonderful to hear that your little one is transitioning into nursery with the help of our team. We put a huge emphasis on that settling-in period, as it can be stressful for children (and parents!) to start at nursery, so it's really great to see that it is working. Reward and recognition are a big deal for The Nursery Family, so if there are any particular staff members who have gone above and beyond, please let me know at hannah.harber@isteplearning.co.uk - it would be fantastic to give them the recognition they deserve! (Name: Hannah Harber Email: hannah.harber@isteplearning.co.uk Position: Parent Liaison Advisor)
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Review from Samantha B (Mother of Child) published on 24 October 2023
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Reply from Hannah Harber, Parent Liaison Advisor at Southwater Day Nursery and Pre-school
Hi - thank you for taking the time to leave this review. It's wonderful to hear that your child has settled into nursery with the help of our team. We put a huge emphasis on that settling-in period, as it can be stressful for children (and parents!) to start at a new nursery, so it's great to see that it is working. We love our outdoor play and firmly believe that children thrive and flourish in nature! I love the food too, whenever I visit the nurseries I always make sure to arrive at lunchtime so I can have a little plate! We put a lot of work into our menu, working with a nutritionist to make sure that every meal is both delicious and nutritious! Reward and recognition are something we truly value at The Nursery Family.
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Review from E F (Mother of Child) published on 12 April 2022
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Reply from David Hancock, CEO at Southwater Day Nursery and Pre-school
Thank you for taking the time to write such a lovely review - it always makes me so happy to hear that our children enjoy our setting and that she is coming home worn out from a fun day! The team, work really hard to make sure that we are providing fun, exciting, and enriching learning opportunities, to not only aid development but also to ensure the children are having the most fun possible!
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Review from Hannah W (Mother of Child) published on 21 February 2022
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Reply from David Hancock, CEO at Southwater Day Nursery and Pre-school
Thank you for this review Hannah, and thank you for allowing us the opportunity to care for your daughter. It's always great to hear when our little ones are excited to come into the nursery; the team are so passionate about providing fun and interesting learning experiences for the children to enjoy! The team will be really pleased to read your comments, thank you.
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Review from S G (Mother of Child) published on 18 February 2022
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Reply from David Hancock, CEO at Southwater Day Nursery and Pre-school
Thank you for this lovely review. I'm really happy to hear that your son has settled in so well! It's great to hear that his nursery experience is having a positive impact on other parts of your son's life, and it is always a huge testament to the team when a little one happily comes into the nursery - especially after such a short time! I will pass your comments on to the team; I'm sure they will be really happy to read them.
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Review from Marie C (Mother of Child) published on 11 February 2022
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Reply from David Hancock, CEO at Southwater Day Nursery and Pre-school
Thank you for your lovely review - It's wonderful to hear that your daughter is enjoying her Preschool journey. We love to go out and about, it's a great opportunity to learn about the world around us. I absolutely loved the nativity too, the children were just brilliant.
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Review from Bianca T (Mother of Child) published on 11 February 2022
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Reply from David Hancock, CEO at Southwater Day Nursery and Pre-school
What a lovely review; thank you so much for taking the time to leave it. It's wonderful to hear that your daughter loves her preschool and has made lots of friends! We love to provide fun activities that promote confidence and independence, and it's great to hear that your daughter is benefiting so much from them. I will pass your feedback on to the team; reading reviews like this really make our day.
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Review from L G (Father of Child) published on 10 February 2022
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Reply from David Hancock, CEO at Southwater Day Nursery and Pre-school
Thank you for taking the time to leave this review. I'm really happy to hear that your son has settled in well and is enjoying his nursery journey. We work hard to make sure we help the children develop independence and social skills such as sharing; I love to hear that he is developing these skills well in preparation for school. I will pass your feedback onto the team, they will love to hear it!
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Review from Hannah B (Mother of Child) published on 17 December 2020
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Reply from David Hancock, CEO at Southwater Day Nursery and Pre-school
Thank you for sharing your experience with the nursery. We hear a lot about separation anxiety, that's why we focus on it so much - leaving a child in the care of others is a real struggle, and I am delighted to know we helped you and your daughter through this challenge. Thank you for entrusting us to care for your lovely daughter.
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Review from Claire L (Mother of Child) published on 14 December 2020
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Reply from David Hancock, CEO at Southwater Day Nursery and Pre-school
I'm super happy to read your comments, thank you for choosing our wonderful nursery. My team of amazing practitioners will be delighted to hear your feedback and also glad to know your son loves the nursery.
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Review from Carly B (Mother of Child) published on 8 December 2020
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Reply from David Hancock, CEO at Southwater Day Nursery and Pre-school
Thank you for your review. I'm really pleased to hear your youngest daughter has settled and is happy at the nursery. We really do appreciate you taking the time to give us your feedback.
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The Review Score of 9.9 (9.893) out of 10 for Southwater Day Nursery and Pre-school is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.893 for Southwater Day Nursery and Pre-school is calculated as follows: ( (329 Excellents x 5) + (35 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 366 Ratings = 4.893
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Southwater Day Nursery and Pre-school is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 number of registered child places is 10.4, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Manager
Joined: 2013
I've been working at Little Acorns for 7 years starting off as an apprentice and gaining experience with a variety of courses and children from all walks of life.
I love Little Acorns I enjoy allowing children to access their silly side and encourage them to use their imaginations to explore the world around them, to engage and challenge themselves to find what they're are capable of.
Job Title: Nursery Practitioner
Joined: 2019
I absolutely love working at Little Acorns, I always try to be a positive role model for the children and ensure their environment is stimulating and engaging to give them endless opportunities to learn and develop. It is amazing that I am able to teach the children something new and then watch the excitement and accomplishment of their new skills. Also watching the children whilst they play – how their imagination works, makes me smile!
Job Title: Assistant Nursery Practitioner
Joined: 2011
I love working at Little Acorns, in my 9 years there I have enjoyed watching the children grow and flourish. They come in happy and have as much fun as I do playing with all the different resources we have on offer. I look forward to many more yours of helping children to expand their ideas and make great friendships.
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