Lancing Day Nursery & Pre-school

Lancing Children & Family Centre, 42 North Road, Lancing BN15 9AB
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9.8 107 Reviews
  • Lancing Day Nursery & Pre-school, Lancing
Lancing Day Nursery & Pre-school in West Sussex is a warm and welcoming setting that offers high-quality care and education for children in a safe and vibrant environment.

The nursery boasts a dedicated team of experienced childcare practitioners and professionals who are passionate about nurturing the social, emotional, and cognitive development of every child. These caring individuals form strong bonds with the children in their care, ensuring that each child feels secure, valued, and supported throughout their time at the nursery.

Lancing Day Nursery & Pre-school is also known for its exceptional outdoor space, where children can enjoy a variety of activities that promote physical development and a connection with nature. The outdoor area includes spaces for running, climbing, and exploring, as well as quieter areas where children can relax and observe their surroundings. Whether it's splashing in water, digging in the sand, or playing with friends, the garden provides endless opportunities for outdoor learning and play.

The nursery's learning environments are designed to enrich each child's experience, promoting engagement with their local community and preparing them for the next steps in their educational journey. Lancing Day Nursery & Pre-school is committed to offering a nurturing, home-from-home experience where children can thrive, learn, and grow in a supportive and loving environment. With a focus on both indoor and outdoor learning, the nursery ensures that every child is given the best possible start in life.

Care Provided by Lancing Day Nursery & Pre-school

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Rachel Hughes (Manager)
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 58
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays
  • Parking
  • A car park is located behind the nursery that can be used for drop offs and pick ups. General parking is also available on the high street for a limited time period.


Lancing Day Nursery & Pre-school Reviews (107)

Total of 107, showing 61-80
9.8

Lancing Day Nursery & Pre-school has a Review Score of 9.8 (9.844) out of 10, based on 18 reviews in the last 2 years. Over all time Lancing Day Nursery & Pre-school has 107 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My little girl started A Step Ahead when she was nine months old in the baby room. I felt so comfortable leaving her with the girls in the room as they were so friendly and make everything so easy for me and my little one. The care she received is amazing you can tell they love their jobs and will go
above and beyond. I loved hearing all about her day and seeing updates myself. She loved being at nursery and always went in with a big smile on her face. Hopefully, she will be returning again in the new year and I’m so excited to watch her flourish again.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you so much for taking the time to review the nursery. We recognise that taking the decision to entrust a child into the care of a nursery (or anyone else) is a very anxious time, and we aim to make this process as easy as possible. It's great to hear that you are happy with the care, love and attention we give to children. Hearing lovely feedback like this reminds us all why we came into childcare. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter aged 16 months started at the nursery a few months ago and has settled into nursery so quickly. The girls are extremely friendly and you can see the love and care they give to the children. I am so happy with how quickly my daughter has settled and grown within the short amount of time that
she has been with you. Thank you for making it easier for me as a first-time mother.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you for taking the time to review the nursery. It's great to hear such lovely comments about my fabulous colleagues, and I am delighted to know you value their hard work so much. Thank you for entrusting us to care for your daughter; your trust and seeing her develop is so rewarding.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending the nursery for the past two years and I love the nursery. He enjoys all the activities, key people are great and management too. I would highly recommend the nursery, I and my son love it.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you for your review. I'm really pleased to hear your son is happy at the nursery.


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Overall Experience  Overall Experience 5.0 out of 5

My Daughter started in 2018 and has loved every minute. She very much enjoyed the caterpillar room where she had a lovely relationship with all the staff. She is now in the 2-3 room and loves all the garden play and singing with the food always being a winner (she quite often has more!) She enjoys performing
the songs she has learnt at school for family members at the weekend. With the world the way it is I love that she is able to spend time with other children and adults as she is a very sociable child. Thank you to all the staff for the care they give I would very much recommend.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you for taking the time to write this very kind review. I am delighted to hear your positive comments, it reassures us that we are doing it right. I love hearing feedback like this, as I am lucky enough to have a grandson of a similar age to your daughter - he loves the singing time also, which I get to hear when I see him; it's just adorable. Thanks again for taking the time to share your experience.


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Overall Experience  Overall Experience 5.0 out of 5

Great nursery, never a problem, always trying to help accommodate. Brilliant staff always there to help very welcomingly, my child loves the variety of activities and loves the garden. My child was due to start in April but due to covid, I had to keep at home until September. Nursey were very understand.
Communication is brilliant. Been using the nursey for years with my older children. My child has settled in and loving it.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you for your lovely review. I am glad to hear you are so happy with the nursery, the amazing team there really put in a lot of effort to plan wonderful activities for the children and care for the children, so it is nice to hear you can see that. Thank you again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My child is in the caterpillar room, and he absolutely enjoys his day. He started just after lockdown and was unsettled. However, his keyworkers and the staff in there have really helped him settle now and he leaves nursery with a great big smile.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you for your review. I'm really pleased to hear your son has settled in and is enjoying nursery life. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My son is always happy when he comes home after nursery. He talks about the fun things they did. The nursery has a wide selection of varied meals for the children. The staff are very friendly and approachable. They are very dedicated to the caring and learning of the children.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

It's so nice to hear that your son is always happy after his day at nursery and your comments about our fantastic staff are wonderful to hear! Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Been sending my niece here since she was 18 months old for some interaction and it was money well spent. She loves going to school and seeing all the girls, and she knows she gets to sing and dance to baby shark and play in the amazing garden. Considering she started and had no verbal communication
to now having full conversations is incredible, she’s strived more than I ever thought she would, counting to numbers I didn’t even think she knew and singing nursery rhymes in full. She always comes out so excited and can’t wait to go back again, can not wait to send my own daughter. Aswell when the time is right, all the staff are incredible and even throughout lockdown and different restrictions they always kept parents and others up to date and offered support wherever they could. Couldn’t be happier.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you for your lovely review. I am glad to hear you are so happy with the nursery, and we would be delighted to care for your daughter. The amazing team there really put in a lot of effort to plan wonderful activities for the children and care for the children, so it is nice to hear you can see that. Thank you again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My son is 14 months old, and absolutely loves coming to nursery and always leaves so happy. The staff always give detailed handovers about his day and all the exciting activities they have done that day. One of my worries was that he wouldn't settle but I am so happy that he has and enjoys being with
his key workers.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you for this very kind review. Our team work hard to ensure parents are just as comfortable as the children and I am so glad to hear that you receive detailed handovers. It's great to hear that your son is happy at the nursery.
Thanks again for taking the time to write the review.


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Overall Experience  Overall Experience 4.0 out of 5

Both my children have attended and still attend this nursery. I have had only positive experiences over the years that they have attended A Step Ahead Lancing. I feel happy knowing that I leave my child in a caring and safe environment where he has lots of fun. The staff are lovely and I feel like they
really care about my child.

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Overall Experience  Overall Experience 5.0 out of 5

A Step Ahead are a fantastic nursery. My daughter loves going and is always excited and happy when she sees her key workers. Her personality has flourished and her development has certainly improved since coming back after the lockdown closure period. The staff here are so friendly and always give the
parents lots of information on their child's day along with regular assessments on their online system.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you so much for your lovely comments. It's wonderful to hear about the bond between your daughter and our amazing practitioners. Its always so nice to hear how important the staff team have been in the care of your little one and that you are receiving such great service and feedback; the staff will be thrilled to hear this.


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Overall Experience  Overall Experience 5.0 out of 5

Three out of four of my children have gone to this nursery and all of them have thrived while here. The staff go above and beyond for each individual, they set tailored targets for each child, and are extremely easy to communicate with. The meals are balanced yet fun for the children and they have kept
on top of all COVID policies very well.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you for taking the time to write a review; we really do appreciate your feedback and the team will be delighted to read your very kind comments. Sending one child to nursery is a huge commitment, but to allow us to care for all three of your little treasures really is a wonderful demonstration of your trust in us. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My little brother has attended this setting for one year and loved every moment. Every time he came home from his 'big school' as he used to call it, he wouldn't stop talking about his friends he has made (that I'm sure will last a lifetime), fun activities and the love he received from all of the staff.
I am so sad he will be leaving because I love this nursery too, it has such a family feel and I know that my brother will always remember his memories he has made here. Thank you to the whole team, you are outstanding.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you for your lovely comments. I am so glad to hear both you and your brother love the nursery and our wonderful staff - they are amazing practitioners who simply love caring for children like you and your brother. Thank you for sharing your experience.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started the nursery in December 19 in the 3-5's room and apart from the disruption of Covid my experience has been really great. My daughter has made lovely relationships with the girls in the room and it's so nice because everyone knows who she is when we are greeted at the gate in the
morning. Communication is great and covid has for sure changed the way the nursery is run but it has been handled great and my initial concerns of her returning quickly disappeared. My daughter is thriving and bounces in every day and for me, this is the only peace of mind I need. I would highly recommend the nursery to anyone looking for a warm, nurturing environment with professional, warm and friendly staff.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thanks for taking the time to provide us with this very complimentary feedback. It's wonderful to hear about the relationship between your daughter and our amazing practitioners; they adore caring for the children, and feedback like this is a great pat on the back for our wonderful team. Thank you.


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Overall Experience  Overall Experience 4.0 out of 5

My daughter loved her time in the 2-3 room. They always did such lovely creative things and her key worker was friendly and easy to talk to!
During COVID lockdown I was able to ask for ideas in order to support my daughter's learning while nursery was closed.
During pick up they always provided
me with detailed information about her day and update the app fairly regularly.
My daughter has now moved up to the preschool room (age 3-4) and I look forward to another lovely year of creativity, fun and social skills that my daughter will experience.
The setting is lovely. The inside rooms and layout works well and the outside areas are big and full of lovely equipment for the children.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

What wonderful feedback - thank you so much. COVID has been a tough time for us all, but I am so happy to hear that the team were on hand to offer you support and guidance whilst the nursery was closed. Our team will be delighted to read your lovely comments. Thank you so much.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter currently attends Step Ahead Nursery and has done since July 2018.
Leaving my daughter was the hardest thing I could possibly do, but the care and attention from all the ladies at the nursery made the whole experience for me a lot easier! Needless to say, my daughter loves attending and
is coming on leaps and bounds. The activities she does inside and out, and the fun she has is always explained to us through her excitement when we collect.
Overall, I'm very happy with Step Ahead, and the way they have dealt with the Covid situation, with minimum effect to the children, is commendable.
A particular favourite activity of our daughter is jumping the puddles in the garden, in her wellies! This is mentioned daily!

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you for your kind words. Separation anxiety is something many parents struggle with, and we make it a priority to help people along this early part of the nursery experience. I am so glad to know the amazing team at the nursery provided you with the necessary support. Thank you again for your very positive feedback - the team will be so happy.


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Overall Experience  Overall Experience 5.0 out of 5

My little boy was at the nursery from the age of 9-months and I always felt comfortable knowing that he was in a great environment with caring and friendly staff looking after him. I saw him really progress when he went moved up to the 2-3 age room and his speech, fine motor skills and general learning
really improved. He got to get involved in lots of activities each day and always came home happy after a busy day. The staff in the 2-3 age group room were always attentive, friendly and helpful. Thank you for everything you have done for my little boy.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Many thanks for giving us such a positive review - we really appreciate it. Hearing from parents how their children have developed and benefited from their time at our nursery is very rewarding to our fabulous team of practitioners - thank you again for taking the time to share your experience.


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Overall Experience  Overall Experience 5.0 out of 5

When looking for a good nursery I always look at it from my child's perspective. The staff are always friendly with a smile on there face's. All staff are so helpful in any question's you may have. Which I found useful as I liked to ask how my daughter got on in the day. The cleanliness of the nursery.
It's always well kept and looked clean!. The space they have to play around in. There were lots of toys and play corner which my daughter loved!. Also the safety of the childproof doors. Where I knew my child couldn't get out and into the road. The garden is a lovely space for the children to run around in. My daughter loved the play shed which they did lots of role play. Overall our experience with this nursery was a happy one to remember. My daughter always came out full of smiles. And highly recommend A step Ahead Nursery.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thanks for sharing yours and your daughter's experience of the nursery; your comments are very kind, and the team will be delighted to know you value their time with your daughter so much.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has grown and developed brilliantly in her time at A Step Ahead in Lancing.
She is growing in confidence and learning every day. Her communication skills are developing well and she really enjoys her time at nursery.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

I can't wait to share your wonderful comments with our amazing practitioners - they simply adore caring for children and feedback like yours is a real boost for us all. Thank you so much.


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Overall Experience  Overall Experience 4.0 out of 5

My daughter started in the bumblebee room when she 2 years old. I was very nervous leaving my little girl as I’m a single mum and she had never spent that long away from me. I needn’t have worried, she settled well and had the most amazing key worker who she adored. She spent a year in bumblebee room
and had so much fun. I was happy knowing she was safe and well looked after. She always came home excited to tell me about her day and couldn’t wait to go back. The staff always kept me well informed and updated on anything I needed to know. My daughter came on in leaps and bounds after the time she spent in this lovely room and I’m thankful for the progress she has made which will help her in the future.

Reply from David Hancock, CEO at Lancing Day Nursery & Pre-school

Thank you for your kind comments. So pleased to hear your daughter is enjoying nursery life. We really understand your feelings about separation anxiety, it is tough, but we pride ourselves on helping parents and children cope with it. Our team will be delighted to read your lovely comments - thank you for choosing us.


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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for Lancing Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for Lancing Day Nursery & Pre-school is calculated as follows: ( (185 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 212 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lancing Day Nursery & Pre-school is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 number of registered child places is 11.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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