Norfolk House Nursery - Harborne Road
28 Harborne Road, Edgbaston,
Birmingham
B15 3AA
Under 3's: Full Time Monday - Friday 7am to 7pm = £347 / Full day 7am to 7pm = £76 / Morning 7am to 1pm = £48 / Afternoon 1pm to 7pm = £48.
Over 3's: Full time Monday - Friday 7am to 7pm = £341/ Full day 7am to 7pm = £75 / Morning 7am to 1pm = £47 / Afternoon 1pm to 7pm = £47.
There are designated spaces at the rear of the nursery for drop off and collection.
Norfolk House Nursery - Harborne Road has a Review Score of 9.9 (9.883) out of 10, based on 15 reviews in the last 2 years. Over all time Norfolk House Nursery - Harborne Road has 114 reviews.
Review from Kiran M (Mother of Child) published on 10 May 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thank you so much for your lovely review, I’m so glad you feel assured your son is happy and settled! Thanks for taking the time to complete this, I’ll be sure to pass it on to the team!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Rory S (Father of Child) published on 6 May 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
This means so much thank you! We have a wonderful team, we are so lucky to have them and I am so glad that you can see how much they genuinely care.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from F W (Mother of Child) published on 5 May 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
A wonderful review that we are so grateful for - thank you!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from H A (Mother of Child) published on 3 May 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
It's good to hear that you can go to work with ease, knowing how well cared for your little one is! Thanks for your review, we really appreciate it!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from M S (Stepfather of Child) published on 3 May 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thank you so much for your kind words! I will pass them onto the team.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from F Z (Father of Child) published on 3 May 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thanks so much for your review, much appreciated! I’ll be sure to pass it on to the team!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Jessica H (Mother of Child) published on 3 May 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thanks for your lovely review! We really appreciate it!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Linzie S (Mother of Child) published on 3 May 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
I’ll pass your wonderful review to the team - thank you so much! The staff genuinely care and I’m so happy that you can see that!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from A S (Father of Child) published on 3 May 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thanks so much for your review, it’s so appreciated! I’ll be sure to pass to the team!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Michelle H (Grandmother of Child) published on 2 May 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thanks Michelle, your review is really appreciated. I’m so glad you're happy!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Elizabeth R (Mother of Child) published on 2 May 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thank you for taking the time to complete this review. It’s a pleasure caring for your daughter.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from C C (Father of Child) published on 30 April 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
So lovely to hear how settled your daughter is! Thank you for your wonderful review!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from B R (Mother of Child) published on 29 April 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thank you so much, I'm glad your son is so happy... and we look forward to welcoming your second son!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Chanel H (Mother of Child) published on 28 April 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thank you, this is so lovely! Its been a pleasure working with you all, thank you for being part of Norfolk House Nursery! I'm so glad that your little one is developing well and enjoying all the activities, and most importantly that he's settled and happy!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Rich B (Father of Child) published on 28 April 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thank you for taking the time to complete this review, I am really proud of our wonderful team and I'm glad you can see their fantastic qualities!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Dina M (Mother of Child) published on 28 April 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thank you for being part of the NHN family, its lovely to hear the bond you have with the staff! I'm glad you can feel the family atmosphere and that you are all happy. Its been a pleasure caring for your little one!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from E t (Mother of Child) published on 28 April 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
His identified key worker is wonderful, she has taken the time to get to know us as a family and our son just adores her. It is so lovely to see him holding out his hands to
The range of activities is incredible and staff really celebrate firsts and milestones with us as a family and we feel like we are all on a journey together with his exciting development.
Communication is excellent and the staff in the rooms and the management team all know us as a family and we feel very much welcomed into the setting.
We would wholeheartedly recommend Norfolk House to friends and family.
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
This review is just fantastic and confirms to me that we are meeting our aims of creating a homely atmosphere where families are comfortable and the children can thrive. It's a pleasure working with you all so thank you for choosing us and being part of the NHN family. I will be sure to pass your fantastic review to the staff, it really will make their day!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Ibrar M (Father of Child) published on 28 April 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thank you for taking the time to complete this review, its a pleasure caring for your little one!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from R B (Mother of Child) published on 28 April 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
It's a pleasure caring for your precious little one, it's great to hear how happy he is and the bond he has with the staff. Happiness is key to development and this is so important. Thanks for taking the time to complete this review, we really do appreciate it!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from A S (Father of Child) published on 28 April 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road
Thank you for your review, much appreciated. I'm happy to hear you enjoy the celebrations!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
The Review Score of 9.9 (9.883) out of 10 for Norfolk House Nursery - Harborne Road is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.883 for Norfolk House Nursery - Harborne Road is calculated as follows: ( (161 Excellents x 5) + (15 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 179 Ratings = 4.883
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Norfolk House Nursery - Harborne Road is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Senior Nursery Manager
Joined: 2009
I am Hayley Fox, the Senior Nursery Manager. I oversee all three of our nurseries, sharing my time between them and working closely with the Nursery Managers who are responsible for their day-to-day operation. We have found that this arrangement further enhances the level of service we are able to provide and keeps us at the very forefront of Early Years education.
I have worked in Early Years education for 22 years. I started work at our Norfolk Road setting in April 2009, some five months before it opened its doors. I have therefore been able to recruit staff, plan and implement policies, and develop best practices in all areas from the Nursery’s very inception. My own daughter attended the Nursery and progressed through every age group, which has enabled me to view it from a parent’s perspective.
My team and I would be delighted to show you around our setting, explain further the service we provide and answer all your questions. Please do not hesitate to make contact me, and I look forward very much to meeting you in the future.
Job Title: Nursery Manager
Joined: 2014
I am Alison Galbraith, the Nursery Manager at Harborne Road. I joined Norfolk House Nursery in July 2014 when we first opened our doors. I have worked in Early Years for 20 years and enjoy my chosen career very much, I love that no day is the same! I enjoy working with my team, the parents and most importantly the children!
I oversee the day to day running of the nursery alongside my management team ensuring that all children are not only offered the highest standards of care and education but that it is tailored to meet every child’s needs in a safe, secure and enabling environment, where all children are comfortable and happy. My own son has attended the nursery since he was 9 months old and has made great achievements in all of his development, I couldn’t be happier!
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Norfolk House Nursery - Harborne Road to verify any information. View our terms and conditions. Norfolk House Nursery - Harborne Road has a Platinum Service – more info.
