Star Bright Day Nursery Romford has a Review Score of 8.1 (8.148) out of 10, based on 5 reviews in the last 2 years. Over all time Star Bright Day Nursery Romford has 10 reviews.
Review from K B (Father of Child) published on 18 October 2024
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Overall Experience
5.0 out of 5
Reply from Star Bright, Owner/Manager at Star Bright Day Nursery Romford
Thank you for your review. It's always a pleasure to look after your child. He has developed so much since starting with us, we look forward to continuing to work with you and your family. Management Team.
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Review from Gemma C (Mother of Child) published on 18 October 2024
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5.0 out of 5
Reply from Star Bright, Owner/Manager at Star Bright Day Nursery Romford
Dear Gemma, thank you for your review. It's a pleasure working with you and your family. Management Team.
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Review from Bailey S (Mother of Child) published on 15 October 2024
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1.0 out of 5
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Review from M R (Mother of Child) published on 9 July 2024
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5.0 out of 5
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Review from Jayden P (Father of Child) published on 23 May 2023
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5.0 out of 5
Reply from Star Bright, Owner/Manager at Star Bright Day Nursery Romford
Thank you for your review; we are glad you have had a positive experience at Star Bright.
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Review from Donatella N (Mother of Child) published on 12 January 2022
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Overall Experience
1.0 out of 5
Reply from Star Bright, Owner/Manager at Star Bright Day Nursery Romford
We are surprised by your comments, given these have been made due to your frustration with not receiving your return deposit due to the terms and conditions of your signed contract. We have not been made aware of any concerns prior to your review. The management team will be in touch to address your concerns.
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Review from Stephanie M (Mother of Child) published on 15 October 2020
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4.0 out of 5
Reply from Star Bright, Owner/Manager at Star Bright Day Nursery Romford
Dear Stephanie,
Thank you for your review, It was a pleasure working with you.
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Review from E B (Mother of Child) published on 1 September 2020
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5.0 out of 5
Reply from Star Bright, Owner/Manager at Star Bright Day Nursery Romford
Thank you for your kind comments. We are please that your experience has been a positive one.
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Review from Chelsea J (Mother of Child) published on 8 June 2018
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5.0 out of 5
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Review from Elizabeth G (Mother of Child) published on 8 June 2018
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5.0 out of 5
My son has now been at the nursery for nine months and he loves it. I can honestly say leaving him at the nursery
The manager is flexible and always tries to help fit him in for extra days when I get called into work. My emails get replied to quickly.
The nursery opened when the snow hit which showed how committed they are to the children. I love this nursery and would highly recommend it.
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The Review Score of 8.1 (8.148) out of 10 for Star Bright Day Nursery Romford is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.373 for Star Bright Day Nursery Romford is calculated as follows: ( (42 Excellents x 5) + (6 Goods x 4) + (4 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 59 Ratings = 4.373
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.775 Points relating to the number of positive Reviews for Star Bright Day Nursery Romford is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10. 4 Positive Reviews ÷ 10 = 0.4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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