YMCA Sovereign Preschool

Slipshatch Road, Reigate RH2 8HA
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8.7 39 Reviews
  • YMCA Sovereign Preschool, Reigate

Care Provided by YMCA Sovereign Preschool

  • Type of Service
  • Nursery School – Voluntary / Not for Profit Owned
  • Open term time
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • YMCA East Surrey
  • Person in charge
  • Stacey Lawrence (Manager)
  • Number of Childcare Staff
  • 5
  • Registered Charity Number
  • 1075028
  • Total Places for Children
  • 35
  • Age Range
    • from 2 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:45-14:45
    Tuesday 08:45-14:45
    Wednesday 08:45-14:45
    Thursday 08:45-14:45
    Friday 08:45-11:45
  • When Closed
  • School Holidays

Funding & Fees Guide for YMCA Sovereign Preschool

  • 2 year old - £6.50/hour,
    3 and 4 year old - £5.50/hour


YMCA Sovereign Preschool Reviews (39)

Total of 39, showing 1-20
8.7

YMCA Sovereign Preschool has a Review Score of 8.7 (8.679) out of 10, based on 3 reviews in the last 2 years. Over all time YMCA Sovereign Preschool has 39 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I highly recommend YMCA Sovereign pre-school if you are looking for a place to send your child. My daughter only attended the pre-school for just short of a year, and my only regret is not sending her here sooner.
My daughter had a smooth transition period, and immediately formed friendships with
children and staff in the setting. Her confidence has absolutely flourished and I am amazed by the difference that short time has made to my daughter's learning journey and self-confidence!
My daughter is now in reception class at school and is really enjoying her time there, although she still asks every day if she can go back to YMCA as it's the "best preschool in the world".
Highly recommend YMCA Sovereign pre-school!

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing preschool! The staff go above and beyond for every child. My daughter needed extra help in some areas and the manager made sure she got help she needed. The atmosphere is warm and welcoming and all the staff really do treat the children like their own and are friendly for parents
too. The facilities and activities provided here are brilliant, more than I have known at other settings. My daughter left to go to school this year, and she still always talks about the lovely ladies of YMCA!

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Overall Experience  Overall Experience 5.0 out of 5

Without a doubt the absolute best preschool. All the staff are incredible and care so much about each child. My daughter has just finished here to start school in September and they have all played a part in helping her grow. The time and effort they have spent building her confidence is out of this
world. I couldn't fault them at all, the trips, and activities they provide are amazing. I'm so pleased I have another 2 years with my son here.

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Overall Experience  Overall Experience 5.0 out of 5

There is always a warm prompt welcome as we enter reception and instant rapport as the staff greet each child. The staff are devoted to the children. They get to know the children very quickly and can match each child to his/her career instantly on arrival. They always spend quality time with parents/carers
discussing events of the day and behaviour of the child. They vert lunchboxes fro anything out of date and remove it and tell carers. The range of activities is enormous. The playing areas are very clean and spacious. The administration is efficient.
The staff show empathy, joy and humour.

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Overall Experience  Overall Experience 5.0 out of 5

Best preschool ever! My son has made huge progress with this amazing team! I am so pleased that my son has started his journey at YMCA Sovereign! Very friendly and intelligent team! Brilliant activities are happening all the time. They are part of our family now. Thank you to all.

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy we chose YMCA Sovereign Preschool for our son. Great facilities and activities and wonderful staff. They take time to get to know children as individuals, and prepare them well for the next step. The preschool manager is excellent and ensures that there is good communication with parents.
I wouldn't hesitate to recommend this preschool.

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Overall Experience  Overall Experience 5.0 out of 5

We moved into the area in January and didn’t have a space at a school for our reception-age child (she wasn’t five until July, so was able to attend YMCA).
I contacted the manager at YMCA Sovereign centre on the off chance my daughter was able to attend. Understandably there were limited spaces due
to this being a last-minute move. However, I was blown over by the support and attentiveness of the manager and her team.
They did their best possible for our daughter, given our situation.
Accommodated to her needs and always had the warmest of welcomes for my daughter.
In the end, I did feel my daughter had outgrown this setting mainly because she should be in reception, not for any other reason.
They did the most amazing graduation ceremony and gave the most thoughtful and generous gifts that really touched me.
Thanks for being fabulous! Keep up the fantastic work you do.
All the best.

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Overall Experience  Overall Experience 1.0 out of 5

My daughter left, and the nursery didn’t say goodbye, didn’t even acknowledge us after they knew she was leaving, we were told they wouldn’t be dealing with her assessments as she will no longer be in their care. However, I was informed that while my daughter is in their care it’s their duty of care!
My daughter always had scraped legs, and cuts, and I was never informed of how she got them, was never informed of any activities she’s done. The preschool has too many children and not enough staff. My daughter was also never changed, conveniently changed as I was about to collect her.

Reply from Stacey Lawrence, Manager at YMCA Sovereign Preschool

Thank you for taking the time to review our preschool. I am deeply sorry you feel that the service we provided fell short of your expectations. The safety and well-being of the children in our care are of paramount importance to us. I can assure you that we limit the number of children we have in preschool at any one time, and statutory ratios (1:4 for your child) were never, nor would ever be, compromised. The team and I are surprised by your review, especially as your parting email quoted: "you have been amazing, your preschool is fantastic and I really want to thank you for what you have done for in such a short time your brilliant."
We would love the opportunity to discuss your concerns further so they can be addressed.


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Overall Experience  Overall Experience 5.0 out of 5

The staff and facilities at the YMCA Sovereign Preschool are excellent! The director is so caring and involved in the preschool, and she is genuinely interested in providing the children with the best experience possible and in the children’s general well-being. They offer loads of fun learning opportunities
for the children, and my son was always happy to go to school. I love that they had a baking day and offered gymnastics sessions during school. It is also great that they had the phonics programme that really helps to prepare kids for reception. The price is also very reasonable compared to other local nurseries/preschools. I am very happy I chose to send my son to the YMCA Sovereign Preschool and would definitely recommend it!

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Overall Experience  Overall Experience 4.0 out of 5

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Overall Experience  Overall Experience 4.0 out of 5

The staff are incredibly kind, welcoming and enthusiastic. They have made my daughter feel so welcome and from day one, she has been very excited about going to preschool. She even wants to go all the time, instead of the other nursery she has been at for 2 years. A testament to the hard work of the
staff here.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at YMCA pre-school are so friendly, my little one loves them all. They go out of their way to make each child feel special. My little one’s favourite things about going to preschool are seeing her friends, playing in the garden and going into the soft playroom. Recently she has enjoyed learning
about Chinese New Year and made pancakes. The staff treat each child as an individual and offered to provide activities tailored to help my little one reach her full potential. The manager is friendly, competent and caring.

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Overall Experience  Overall Experience 5.0 out of 5

Our son started attending YMCA Sovereign Preschool in September 2020 and during the whole lockdown and Covid-19 climate we couldn’t have been more impressed with the care and education he has received. The staff go the extra mile even during these uncertain times to ensure the children are happy and
cared for. They manage to cater for each individual child’s needs both from an educational point of view and a social and emotional point of view. My son has always been happy there and even when he has been a bit wobbly they have known what he needs to ensure he has the best experience possible.

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Overall Experience  Overall Experience 5.0 out of 5

After recently joining, we have seen the supportive and caring staff help our three year old daughter settle in very quickly. The great facilities allow her to run off all her steam in the soft play and ignite her imagination in role play. Her conversation skills and vocabulary has developed in such
a short space of time and she comes out every day shattered but full of news and knowledge!

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Overall Experience  Overall Experience 5.0 out of 5

Such a fabulous pre school who have really been amazing with our son. The staff are lovely, always professional and my little boy speaks very highly of them. I would highly recommend YMCA pre school to any parent/guardian who is looking for somewhere for their child to attend. The facilities are brilliant,
so many activities for the children to get involved in whilst they’re there and it’s so wonderful to see how much his social skills have come on too. Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter is still very clingy to us as she has not had much interaction outside of family members since the pandemic. I am very thankful that the staff at the YMCA has been excellent and very patient with my daughter and acclimatizing her into the environment. I can see growth in her behaviour as
she has become less shy towards strangers and I am very happy about that.

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Overall Experience  Overall Experience 5.0 out of 5

This is an excellent preschool. My son has been here since he was 2 and loves every minute of it. The facilities are amazing. Lovely soft play room, sensory room and a huge outdoor space which was the deciding factor for us, seeing as our boy is constantly on the go. Not only are the facilities amazing,
but the staff are too. So kind and caring and generally love all the children. We highly recommend this preschool.

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Overall Experience  Overall Experience 5.0 out of 5

YMCA Preschool has been brilliant when it comes to my son. They are friendly and fun, and although when he started he was apprehensive and had a meltdown the first few times he loves it! He has made lots of friends and participates in great activities and plenty of outdoor play. He also loves the staff,
I can't say anything but good things about this pre-school.

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Overall Experience  Overall Experience 5.0 out of 5

I am absolutely pleased with the overall service within the YMCA pre-school. Amazing teachers and helpers, my son absolutely loves everyone there. He is a little anxious with everyday life, especially since the first lockdown but since he started pre-school here in September 2020 he is much better and
learned so much and always comes out so happy. He made his first friends here too.

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Overall Experience  Overall Experience 4.0 out of 5

We have been very pleased with our son's care. The staff go above and beyond to make sure he is cared for in a way that suits his needs.

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Current Review Score: 8.7 (8.679)

Overview of Review Score

The Review Score of 8.7 (8.679) out of 10 for YMCA Sovereign Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for YMCA Sovereign Preschool is calculated as follows: ( (35 Excellents x 5) ) ÷ 35 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.679 Points relating to the number of positive Reviews for YMCA Sovereign Preschool is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 number of registered child places is 7. 3 Positive Reviews ÷ 7 = 0.429

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about YMCA Sovereign Preschool

What is the Age Range of Children that YMCA Sovereign Preschool accepts?

YMCA Sovereign Preschool accepts Children aged from 2 years 0 months to 5 years 0 months.

What Days & Hours is YMCA Sovereign Preschool Open?

YMCA Sovereign Preschool is open: Monday 08:45-14:45, Tuesday 08:45-14:45, Wednesday 08:45-14:45, Thursday 08:45-14:45, Friday 08:45-11:45.

How many Children does YMCA Sovereign Preschool have capacity for?

YMCA Sovereign Preschool has capacity for a total of 35 Children.

How far is YMCA Sovereign Preschool to the centre of Reigate?

1.1 mile(s) as the crow flies, distance by road may be significantly further.