Partou Stepping Stones Day Nursery & Pre-school

155 Whitefield Road, Speedwell, Bristol BS5 7UB
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9.4 42 Reviews
  • Partou Stepping Stones Day Nursery & Pre-school, Bristol
Partou Stepping Stones Day Nursery & Pre-school in Speedwell provides high-quality care and education for babies and children up to the age of five.

The nursery is spread across two adjoining houses with bright and airy playrooms, a shared conservatory area and an exciting outdoor play area with its own giant pirate ship.

Children at the nursery enjoy a wide range of inspirational learning activities covering all aspects of the Early Years Foundation Stage, including communication, physical development, and expressive art and design.

Stepping Stones' experienced team hold childcare qualifications, paediatric first aid certificates and safeguarding training. Every team member has an enhanced DBS check and the nursery has CCTV and secure door entry systems for added security.

The nursery provides delicious and healthy meals and snacks, providing children with a wonderful nutritionally balanced diet.

The team at Stepping Stones is so proud of their nursery. Make an appointment and take a closer look at all the nursery has to offer.

Care Provided by Partou Stepping Stones Day Nursery & Pre-school

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Carly-Ann Still (Manager)
  • Number of Childcare Staff
  • 12
  • Total Places for Children
  • 38
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking
  • Small car park at the front of the building for parking to drop/collect children and for periods whilst viewing the nursery or visiting.


Partou Stepping Stones Day Nursery & Pre-school Reviews (42)

Total of 42, showing 1-20
9.4

Partou Stepping Stones Day Nursery & Pre-school has a Review Score of 9.4 (9.429) out of 10, based on 22 reviews in the last 2 years. Over all time Partou Stepping Stones Day Nursery & Pre-school has 42 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

Despite changes in management and staff over time, I have started to see more consistency at the nursery and also on the app . Whenever I've had any concerns, I've felt comfortable speaking to the staff, who have always been welcoming and supportive. It gives me peace of mind knowing my child is in
happy and well-cared-for environment. Stepping stones offer a fun, play-based learning environment where kids can explore, learn, and grow.
Special mention to one member of staff in particular, who has been there from the beginning and is always a great reference for my little girl :)

Reply from Leah Hannon, Home Manager at Partou Stepping Stones Day Nursery & Pre-school

Thank you so much for your kind words! We are constantly striving to improve and provide a consistent and welcoming environment for all of our little ones. We are proud to have a dedicated and knowledgeable team, especially our long-standing member of staff. It warms our hearts to hear that your child is happy and thriving in our play-based learning environment. Thank you for choosing Stepping Stones!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending stepping stone nursery since march 2024. She enjoys going to the nursery. The staff are friendly and approachable.

Reply from Leah Hannon, Home Manager at Partou Stepping Stones Day Nursery & Pre-school

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or pop into the office. Have a great day!


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Overall Experience  Overall Experience 5.0 out of 5

My youngest child has just moved up to the toddler room from the baby room and my oldest attended Stepping Stones as a toddler and preschooler from 2021-2023. The staff are lovely, supportive, and have been a huge help in accommodating my children's dietary requirements. Each room has a great selection
of toys, books and other resources for child-led learning, and the garden space is fantastic. Food and sundries are included in the fees, which has prevented much stress and faff in our family. There's been a remarkable improvement in the overall quality of the nursery since we started during covid-times and I hope that the recent takeover by Partou will continue the trend of professionalisation. Thank you to all the staff! My daughter loves spending time with you and comes home babbling away about it!

Reply from Leah Hannon, Home Manager at Partou Stepping Stones Day Nursery & Pre-school

we are very happy we could provide you with a positive experience! We always strive to provide top quality childcare to every guest, and are pleased to hear that you enjoyed your experience here at Partou Stepping Stones Day Nursery & Pre-school!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been with Stepping Stones since she was one, and she is genuinely excited to go every day. Her development has been really great, and she is so confident in herself with is so warming to see. A lot of this is because of Stepping Stones, and in particular the people that work there have
all had a huge impact on my daughter, and have supported her to become the little person she is.
There is always a huge effort made to make sure that the children are stimulated, and when I drop my daughter off in the mornings the activities have already been laid out and planned for. The children spend a lot of time outside, which I am a huge fan of, and there are a lot of educational activities that are shared back with us parents, so we can follow up with our children.
My daughter is really happy here, and that makes me really happy with Stepping Stones.

Reply from Leah Hannon, Home Manager at Partou Stepping Stones Day Nursery & Pre-school

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or pop into the office. Have a great day!


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Overall Experience  Overall Experience 4.0 out of 5

Love the flexibility with this nursery. Staff are always friendly, they have a lovely outdoor space which is used often and various different indoor areas, with lots of different activities set out. My daughter really enjoys going here, Have been using this nursery since 2021.

Reply from Leah Hannon, Home Manager at Partou Stepping Stones Day Nursery & Pre-school

Hello, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!


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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with this nursery
My daughter has always a smile on her face when we drop her off and pick her up
Staff is friendly and professional
I would definitely highly recommend to other parents

Reply from Leah Hannon, Home Manager at Partou Stepping Stones Day Nursery & Pre-school

Thank you so much for your kind words! It brings us joy to hear that your daughter is happy and well taken care of at our nursery. Our staff takes pride in providing a friendly and professional environment for all children. We truly appreciate your recommendation to other parents. Thank you for trusting us with your child's care.


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Overall Experience  Overall Experience 4.0 out of 5

My baby started this summer at Stepping Stones and I have to say I have been impressed so far. They are very friendly, approachable and professional. I was apprehensive before we started as it was my first experience to leave my baby at a nursery but they have been really great. I know my child is cared
for by the same ladies in the baby room and my baby has got to know them now which makes me feel happy and relaxed.

Reply from Louise W, Family Care Team at Partou Stepping Stones Day Nursery & Pre-school

Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!


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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been at Stepping Stones since she was one, moving through babies, toddlers and now preschool. Her key workers, one in babies and one in toddlers have been amazing. They have helped her development and ensured that she has a positive and safe environment in which she can thrive. My daughter
has built strong friendships facilitated and encouraged by the staff which has been so lovely to watch develop. As a small nursery, my daughter has been able to build a real sense of community and looks at the nursery as a home away from home.

Reply from Louise W, Family Care Team at Partou Stepping Stones Day Nursery & Pre-school

Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!


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Overall Experience  Overall Experience 4.0 out of 5

Very good.

Reply from Ali Kelly, Family Care Team at Partou Stepping Stones Day Nursery & Pre-school

Thank you for taking the time to leave a review, we hope you have a great day!


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Overall Experience  Overall Experience 3.0 out of 5

The staff are really lovely and care about the children. My child loves going and enjoys her time there. All the children seem to be happy at the nursery and seem to get on well with the staff. I do love seeing the updates, but find that they can be sporadic, sometimes with only 1 or 2 updates that
day. I wouldn't normally mind but it would be useful to know if she hasn't had a nap or hasn't eaten much tea at the end of the day. A couple of times my child has been sent home with a soiled nappy and a few times with a wet nappy. Also, I picked up my child once and the staff had an audiobook playing on a CD player and a member of staff turning the pages of the book. I feel like the staff should be actually reading the book for all the children and especially for any children that rely on lip reading to understand.

Reply from Erin L, Family Care Team at Partou Stepping Stones Day Nursery & Pre-school

We are sorry this experience has happened and appreciate your feedback. The Family Care Team are here to support all our families. If you have a moment please could you reach out to me and we can discuss this further. I look forward to speaking with you.


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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been attending Stepping Stones since August 2022. Having started in the baby room, he spent a year in Toddlers before recently moving on to Pre-School. Throughout all the rooms and different key workers, my husband and I have been nothing but impressed with the care and education he
has received. His confidence has grown from strength to strength, and this is due to the belief staff members have put in him during his time spent in the nursery. They have engaged with his interests, encouraged activities outside of his comfort zone, and dealt with any peer incidents that have arisen quickly with practical measures. All staff members we have encountered at Stepping Stones are friendly, approachable and highly trained in childcare. We cannot thank them enough for making our son's nursery experience such an exciting one!

Reply from Louise Walsh, Marketing at Partou Stepping Stones Day Nursery & Pre-school

Thank you again for taking the time to let us know how we did. We hope you have a great day!
Please don't hesitate to reach out if there's anything additional we can do for you.


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Overall Experience  Overall Experience 4.0 out of 5

Our son has been at Stepping Stones Speedwell for around eighteen months and he really enjoys it. The staff are great, build good rapport with the children and are always cheerful.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been with Stepping Stones since 12 months and has just left for school. This time has included the pandemic, which was a difficult time for all. Our daughter has always enjoyed going and the staff have always been attentive. There were a few bumpy months with staff, but that was down
to coming out of the pandemic which all businesses had. In 2023 there has been no issues and the new manager has been great for the nursery. I would not hesitate to recommend Stepping Stones, the staff are caring, friendly, positive and professional. You get updated regularly through the online journal app and when picking your child up, a handover of what has been going on that day.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Stepping Stones for well over a year now. The teachers are amazing and engage with my son and other kids with such heart and a caring manner. The management down really make an effort with my son's development, while making it fun and safe at the same time. I'd like to thank
the whole team at Stepping Stones.

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Overall Experience  Overall Experience 5.0 out of 5

I have 2 children both of whom attend the nursery. I have experienced care from all 3 of the rooms - Babies, Toddlers and Pre-School and I can’t fault the care both of my children have been given from the nursery. When my son first attended with him being my first child I was quite anxious sending him
off to nursery when I had to go back to work. It was an adjustment for both of us. The nursery staff recognised my anxiety and went above and beyond to make each morning during drop off and also pick up to reassure me with how my son's day went. This was also the same when my daughter had joined the nursery the level of support was just as great. The staff have always been so supportive during the transitions through each room my children have been in. Both my children enjoy their time and nursery and always come home speaking about their day and all the fun learning things they have done and the friendships they have made. I would more than 100% recommend Stepping Stones Day Nursery-Speedwell.

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Overall Experience  Overall Experience 4.0 out of 5

My son has had visible developments since he joined the nursery almost a year ago. The staff are friendly and they don't hesitate to provide feedback of my child's daily experience in the nursery. My son enjoys going to the nursery, he looks forward to it. It would be good if the kids have the opportunity
to borrow some of their favourite storybooks from the school to read at home as well. Overall I have had a good experience with the nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Stepping Stones since she was 11 months and is now 2 and a half years. She is always so happy to go and has made some close bonds with the other children. Her key worker always listens to any requests we have for her care and works with us. The children spend lots of time in
the garden and doing messy play activities.

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Overall Experience  Overall Experience 5.0 out of 5

It's been two years now with Stepping Stones Speedwell and we are so happy with how this nursery has been to us and all of its employees. Our son loves it and can't wait to go see his friends and carers every day.

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Overall Experience  Overall Experience 5.0 out of 5

We have been using Stepping Stones Day Nursery Speedwell for the last six years for both my children. Over that time, we've seen quite a few changes and gone through all the difficulties of 2020 and 2021. My children have always loved going to nursery there, and I feel the staff genuinely care about
their wellbeing. Even though my eldest is now at school, the staff who worked with her remember her and greet her warmly when we're at the morning drop-off for my youngest. I am always impressed by how the staff know all the children's names, even those of the children that are not in their "rooms" or the staff that are only there a few days a week. The facilities are a bit tired and dated, but since the new manager started, there have been some new initiatives introduced, such as the time for stories book bags, which my son absolutely loves. It would be good if the Learning Book was updated more regularly, but appreciate it takes time out of focusing on the children.

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Overall Experience  Overall Experience 3.0 out of 5

The staff is nice and there was an improvement since the manager joined this nursery. My daughter loves the staff and she seems happy here, but here is where the good part ends.


The building is very dated and in urgent need of repairs and TLC. The menu is very repetitive and based on carbs, not

protein and veggies. The outdoor space for babies is small and very dated.
They seem understaffed most of the time, once even closed the room with short notification (I received an email at 8pm) due to lack of staff.
There have been several cases where they didn’t change my daughter’s nappy in time and didn’t wipe her properly. Also when I pick her up I always wait around 20 minutes (not great when is raining and windy outside).

Reply from Kirsty, Area Manager at Partou Stepping Stones Day Nursery & Pre-school

We appreciate you taking the time to provide us with your valuable feedback - your input is important to us.
Since you initially brought your concerns to our attention, our dedicated team has been working hard to implement positive changes and improvements in our nursery.
We understand that staffing issues are frustrating, and unfortunately, it is a common problem that affects nurseries across the country. However, we have taken significant steps to address this issue, and our nursery now has a much more stable team.
We are also pleased to inform you that parents are welcome back into the building during pick-up times.
Should you have any further concerns or suggestions, please do not hesitate to contact our nursery manager.


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Current Review Score: 9.4 (9.429)

Overview of Review Score

The Review Score of 9.4 (9.429) out of 10 for Partou Stepping Stones Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.429 for Partou Stepping Stones Day Nursery & Pre-school is calculated as follows: ( (133 Excellents x 5) + (110 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 261 Ratings = 4.429

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Partou Stepping Stones Day Nursery & Pre-school is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 number of registered child places is 7.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

TOP 20 Large Nursery Groups 2018

Recipient: Partou

Date: Thursday 01 Mar 2018 More details

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Frequently Asked Questions about Partou Stepping Stones Day Nursery & Pre-school

What is the Age Range of Children that Partou Stepping Stones Day Nursery & Pre-school accepts?

Partou Stepping Stones Day Nursery & Pre-school accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Partou Stepping Stones Day Nursery & Pre-school Open?

Partou Stepping Stones Day Nursery & Pre-school is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Partou Stepping Stones Day Nursery & Pre-school have capacity for?

Partou Stepping Stones Day Nursery & Pre-school has capacity for a total of 38 Children.

How far is Partou Stepping Stones Day Nursery & Pre-school to the centre of Bristol?

2.8 mile(s) as the crow flies, distance by road may be significantly further.