Partou Stepping Stones Day Nursery & Pre-school

155 Whitefield Road, Speedwell, Bristol BS5 7UB
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9.4 42 Reviews
  • Partou Stepping Stones Day Nursery & Pre-school, Bristol
Partou Stepping Stones Day Nursery & Pre-school in Speedwell provides high-quality care and education for babies and children up to the age of five.

The nursery is spread across two adjoining houses with bright and airy playrooms, a shared conservatory area and an exciting outdoor play area with its own giant pirate ship.

Children at the nursery enjoy a wide range of inspirational learning activities covering all aspects of the Early Years Foundation Stage, including communication, physical development, and expressive art and design.

Stepping Stones' experienced team hold childcare qualifications, paediatric first aid certificates and safeguarding training. Every team member has an enhanced DBS check and the nursery has CCTV and secure door entry systems for added security.

The nursery provides delicious and healthy meals and snacks, providing children with a wonderful nutritionally balanced diet.

The team at Stepping Stones is so proud of their nursery. Make an appointment and take a closer look at all the nursery has to offer.

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Care Provided by Partou Stepping Stones Day Nursery & Pre-school

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Carly-Ann Still (Manager)
  • Number of Childcare Staff
  • 12
  • Total Places for Children
  • 38
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking

  • Small car park at the front of the building for parking to drop/collect children and for periods whilst viewing the nursery or visiting.


Partou Stepping Stones Day Nursery & Pre-school Reviews (42)

Total of 42, showing 21-40
9.4

Partou Stepping Stones Day Nursery & Pre-school has a Review Score of 9.4 (9.429) out of 10, based on 22 reviews in the last 2 years. Over all time Partou Stepping Stones Day Nursery & Pre-school has 42 reviews.

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Review from Thomas B (Father of Child) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Stepping Stones Day Nursery looks after both of our children. During 2022, there were real struggles with staffing careers and management. During 2023, this seems to have improved. Our girls love the nursery and the carers they interact with.
I feel the cost of the carers is reasonable, and we have
been generally happy with our experiences over the last three years. I can recommend this nursery to those considering it as an option.

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Review from Rebecca S (Mother of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely nursery which has improved greatly over the past few months with the new manager coming on board. Great staff. Bright, welcoming nursery with a lovely outdoor space. My son always comes out happy.

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Review from Catriona J (Mother of Child) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child joined this nursery when he was one, and he is now about to turn three and is in the preschool room and loves it. The nursery staff are always friendly and caring and definitely have helped my child's development.
Lately, there have been a few changes in staff, and the email communication
has become quite poor when you email any queries; this previously was extremely quick and helpful. Additionally, the app they use to record activities that your child has done used to be updated weekly with photos and notes; now, you maybe receive an update once a month, if that. Overall, I am extremely happy with this nursery and its facilities and the lovely staff.

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Review from Alex C (Father of Child) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child generally loves the nursery. The staff seem caring and competent, accidents are infrequent. She eats a good variety of food, has a fair bit of outside time and there's lots of toys to play with, she's made some friends there too.

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Review from E H (Mother of Child) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Stepping Stones Day Nursery Speedwell for just over a year now. Starting in the baby room and now in the toddler room. Since the first day, she’s so happy to go and so happy after such a fun and entertaining day. The care and attention she receives is second to none.
She has learnt so much and is thriving there. She comes home with the cutest artwork. The communication with the staff is amazing. She is so happy and confident and I know this is down to the professional, experienced and loving staff.

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Review from K R (Mother of Child) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child attends baby class there and she is certainly thriving there and seems to love all the staff. The staff are very friendly and helpful to us parents too.
The food has been hit and miss, it was very limited until my baby turned one but seems to be improving now and I know other children in
the older classes have a great menu.
No place is perfect so I would say that their organisation could be improved with respect to email communication. Also, I know other nurseries do use apps and such to log baby sleep and food etc during the day and that would certainly be a nice bonus but perhaps it is best they are focussing more on the child and not updating an app. Overall it is a lovely place and is wholly focussed on the kids and their development and is great value for money,

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Review from Charlene P (Mother of Child) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son came to this nursery when he was two years old, he has now just turned five and is thriving. He came to the nursery with educational needs and speech delay! The nursery were absolutely brilliant with him. They did everything to help him thrive. They were kind, loving, caring and he just loved
going there to see the staff and his friends. They never, ever treated him any differently to the other children and always made an effort to try and understand what he would be trying to say to them. I honestly cannot thank this nursery enough for everything they did for him. I will always be forever grateful to them. Thank you.

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Review from Sarah R (Mother of Child) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending this nursery for almost two years and joined when she was 11 months old. My daughter first joined the baby room upstairs which is bright (windows front and back) has nice toys and some of the most loving and caring staff that provided such brilliant support for my daughter
as she went from being full time at home with me to three days a week. During that time my daughter learned to walk and talk much more, learning new words and songs. The baby room has its own outside garden space which was specially adapted for little crawlers and small explorers. After 13 months in the baby room, my daughter moved to the toddler room. We were sad to not see as much of the baby room staff, however, we weren’t prepared for how amazing the toddler staff were going to be. Going to great lengths to support and provide interesting educational sessions. They even made robots one day just because my daughter was into them! I was blown away.

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Review from Kate J (Mother of Child) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is so much I could say about the wonderful staff. They are caring, nurturing and empathetic. They are incredibly engaging with the children and make the difficult and rushed mornings so much easier. The leadership of the nursery is just as amazing and takes a holistic approach to the care of the
children. Settling back in after the spring and summer lockdown was made easier by the interest being taken in the health and well-being of the entire household and my son's development since he had been away. Although the nursery is owned by a larger company, it doesn’t feel like it. The leadership are responsive and compassionate as are the staff. My son adores the setting and always has a varied day of activities to keep him engaged. They are very child-led and I don’t feel rushed or pressured to “potty train” or distress him to bring him to an unrealistic expectation I have seen at other settings. I can’t express enough how great this nursery is.

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Review from Harriet H (Mother of Child) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stepping Stones is an excellent nursery. My daughter has attended for two years since she was a year old and we have had an amazing experience so far. Would highly recommend. The staff are friendly and caring and she absolutely loves going to nursery.

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Review from Virginia L (Mother of Child) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm totally recommending Stepping Stones Nursery. From the first day my daughter started, I could see how happy she was. She improved in all ways. All the staff is really friendly and always there to help with any questions or concerns. I feel really safe knowing that my daughter is in good hands. Well
done team!

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Review from Gloria M (Mother of Child) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The team is quite friendly, kind and helpful. My kid had difficulty settling in and now he is very happy when I drop him off at nursery, and he is happy when I pick him up. They also help me if I have some problem with nursery paperwork. Food is good, it made me realize my kid is up to try different
tastes.

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Review from Lola (Mother of Child) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been with them since she was 10 months old and she will be four next month. Interestingly, I have never had a reason to complain about care at the setting. It is a great setting for children to grow.

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Review from Dan (Mother of Child) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are fantastic, caring and hard working. The nursery staff have been great at settling my little one into his first nursery experience. The communication from management is not so good. Twice I requested receipts for my nursery payments via email to the management, and twice by a telephone
call in order to send to Universal Credit. I still have received nothing. As a result, my Universal Credit payments have been held up which has been most unwelcome and could have been avoided had management been better at responding to emails and remembering to complete tasks discussed over the phone. Very frustrating. Also, sometimes my child is handed over to me at the end of the day (6pm) without his coat, hat or jumper on (they are just handed to me) so I have to dress him at the nursery front door - often in the cold (it’s November), to prepare him for his journey home. This doesn’t happen with all just all nursery staff. The learning book is great!

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Review from Shelley C (Mother of Child) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having a horrific experience at a previous nursery, this nursery Stepping Stones is a breath of fresh air. The girls have made and continue to make a special effort with my daughter who absolutely loves it there. All the girls there are amazing and I can’t thank them enough for making me feel
at ease when leaving my daughter in their care. Would highly recommend, she comes out clean, eating foods that I can’t even get her to eat, and makes lots of crafty pictures and little things. Excellent.

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Review from Rebecca M (Mother of Child) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is amazing. I was a bit worried about sending my son to nursery at such a young age, turns out it was the best thing for him. He's made a lot of progress with his speech and his attitude to learning. All the staff are amazing and always there to help everyone's needs - however big or small.
With covid 19, the staff have all been great with all the PPE and distancing.

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Review from Laura (Mother of Child) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son adores his three days a week at Stepping Stones. He is excited every morning on his way in and always returns to us very happy, full of smiles and lovely stories about his day. All the staff are extremely helpful and kind to us and him. We would highly recommend this nursery.

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Review from Lydia P (Mother of Child) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stepping Stones is a fabulous place with kind, caring and always smiling staff. My little boy is so excited to go in the morning and his development has come on leaps and bounds since starting. Would recommend it to anyone.

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Review from K F (Mother of Child) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful and supportive team create such a lovely atmosphere for everyone. The facilities are excellent and a recent update to the baby room looks great. The feedback you receive daily and the regular observations are really valuable. My little boy loves it there!

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Review from Maria L (Mother of Child) published on 19 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery were brilliant with our son and treated him like their own. He learnt so much and developed a lot of confidence due to the time and devotion the staff gave him. We moved some distance away from the nursery after a few months but travelled for 3 years to keep his place as our son was so happy
there.

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Current Review Score: 9.4 (9.429)

Overview of Review Score

The Review Score of 9.4 (9.429) out of 10 for Partou Stepping Stones Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.429 for Partou Stepping Stones Day Nursery & Pre-school is calculated as follows: ( (133 Excellents x 5) + (110 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 261 Ratings = 4.429

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Partou Stepping Stones Day Nursery & Pre-school is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 number of registered child places is 7.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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