Minibugs Nurseries Ltd (St Austell)

Blue Support House, 17a Moorlands Road, St Austell PL25 5BS
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9.7 122 Reviews
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Care Provided by Minibugs Nurseries Ltd (St Austell)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Stephanie Thompson (Nursery Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 61
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Minibugs Nurseries Ltd (St Austell)

  • We are an all year round nursery, open 51 weeks per year and offer the following sessions only:


    Session Time Hours
    Full Day 07:30-18:00* 10 hours 30 mins
    Morning 07:30:12:30 5 hours
    Afternoon 13:00-18:00 5 hours


    Funded hours are granted for 38 term weeks a year only. Annually this equates to 570/1140 hours for an entitlement of 15/30 hours respectively. Hours can be taken in one of four ways, including options to use just your funded hours or use your funded hours to contribute towards the sessions you need, over an academic year running Sept to August:


    *Due to Local Authority terms of a maximum funded claim of 10 hours, this is restricted to a 17:30 finish
    for those taking a ‘Funded Hours Only’ option below.


    Term Time Only
    Funded Hours Only:
    Max of 15/30 hours booked per week during our 38 term wks
    Hours utilised by taking combination of our standard sessions
    Full day session restricted to a 17:30 finish per LA terms
    Possibility to pay for additional 30 mins to extend day to 18:00
    Consumable charge for each hour booked
    No registration fee
    Limited availability


    Term Time Only:
    Minibugs Plus:
    Unlimited sessions booked subject to availability
    Must be entitled to funded hours to access
    this option
    Hours utilised by taking combination of our standard sessions
    Only hours in excess of the funded hours entitlement are billed
    Full day sessions run until 18:00
    Consumable charge for each hour booked
    Subject to a registration fee
    Limited availability


    All Year Round
    Funded Hours Only:
    Annual funding entitlement spread over 51 weeks - max 10/20 hours available per wk
    Combination of our standard sessions booked
    Model may require year to commence from Sept to avoid interim charges
    Full day session restricted to a 17:30 finish per LA terms
    Possibility to pay for additional 30 mins to extend day to 18:00
    Consumable charge for each hour booked
    No registration fee
    Subject to availability


    All Year Round
    Minibugs Plus:
    Unlimited sessions booked subject to availability
    Hours utilised by taking combination of our standard sessions
    Only hours in excess of the funded hours entitlement are billed
    Model may require year to commence from Sept to avoid interim charges
    Full day sessions run until 18:00
    Consumable charge for each hour booked
    Subject to a registration fee

  • Contact the nursery directly for fee information.
    Funding available for 9 months to 4 years.
  • Parking

  • The nursery site has parking and a drop off area for parents / carers to use.


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Minibugs Nurseries Ltd (St Austell) Reviews (122)

Total of 122, showing 1-20
9.7

Minibugs Nurseries Ltd (St Austell) has a Review Score of 9.7 (9.701) out of 10, based on 18 reviews in the last 2 years. Over all time Minibugs Nurseries Ltd (St Austell) has 122 reviews.

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Date Published

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Review from Hannah M (Mother of Child) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursery are brilliant and really accommodating when it does to my child. Always going the extra like for my child and us as parents really appreciate this.management are very good. Staff are also welcoming.

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for your feedback, we are very pleased to hear that you are enjoying the nursery


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Review from E M (Father of Child) published on 27 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Losing stars sadly. The issue of space not dealt with. Car park space for pick up at 12.30pm is a nightmare,. Won't keep strollers in 2s room & foyer in 2s room is so tiny for parents to wait. The unit next door should make these extra spaces, maybe they themselves should relocate which gives nursery
that additional space. The status quo is not viable, must not be ignored any longer as it will put off future parents sending their children there. Its a shame as all staff & chef are amazing and my children love going there. But please can all afternoon staff in 3s have a proper plan for children using 'bathroom'. I thought the issue with my daughter got better but gone backwards & when query it, some staff, not all, answer back in a way that gives impression of 'that's the way it is' or 'its not the end of the world if not dry all day' & makes me feel bad for asking which shouldn't happen. Not too much to ask for to double down on making sure my child is dry all day.

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for your feedback , Please see the responses below to the issues you have raisedThe nursery is becoming increasingly busy which then also impacts the footfall in the car park and waiting areas, we are not able to acquire additional space to improve this however the car park is being monitored at the busier times to ensure spaces are being utilised.I have considered an available area for storage for pushchairs and the amount that would be potentially required, it has shown this is not possible based on the layout of the grounds which would further impact space and we have not received requests for this from others. Parents have been happy to take pushchairs away after drop off.With regards to the issues around toileting, the team are working extremely hard to establish solutions to support this, you also have the opportunity to discuss this with the management team and room staff at any time to work together to support your child. I believe an email has been sent to you


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Review from Samantha W (Mother of Child) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves Minibugs. She has made so many friends, including the carers as she speaks about them like they are her friends too!
She comes home so excited to tell us about her day, playing outside, reading books, drawing and making, imaginary play and songs they have sung! She comes
home and imitates things like "bucket time" that they do there.
Any issues we may have had are always dealt with quickly and professionally. We really get the sense the staff genuinely care about our little girls well-being and the huge presence that she has there.
Handovers are always detailed and positive.
I cannot wait for my baby to start there later this year!

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for the lovely feedback about your daughters experience of the nursery, it means a lot to the team that you are all happy with the care you receive


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Review from Lucy S (Mother of Child) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending minibugs since she was 2, she will be turning 4 this year and is in the pre-school room. The change that we have noticed in her is wonderful and we truly have the staff to thank for that. She has become confident, more imaginative and she speaks so fondly of her time at
minibugs. I feel so confident in her being there 3 days a week because I just know how much fun she is having. They also encourage her to eat foods that she often will not entertain at home and over the last 6 months she has been enjoying more of a variety of healthier foods both in nursery and at home and again we really do have minibugs to thank for this! I will recommend this nursery 1000%

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for the lovely feedback, we are so pleased to hear your daughter is enjoying her meals so much and that it is supporting you at home too


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Review from K K (Mother of Child) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at mini bugs for the last two years and he absolutely loves it. He is a fussy eater and the staff are going above and beyond to make sure he eats something and encourage him to explore other foods. The activities are so varied and every day my son has been he has always had a smile on
his face. The ladies are so supportive and really do care and take the time to update you on daily activities and with what's coming up. I would 100% recommend this nursery.

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely feedback, we are so happy you feel supported and your child is exploring other foods


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Review from Jodie D (Mother of Child) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has not long started and I have been very happy with how well he's doing. They have helped a lot to settle him. They have been so supportive of his speech and the difficulties he's going threw. The staff are lovely and the senco worker has been amazing too. I'm so glad I chose this nursery for
my son's journey.

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely feedback, we are so pleased your son has settled into nursery well.


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Review from B W (Mother of Child) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has come on in leaps and bounds since starting here, happily eating his food now and enjoying new toys and making friends the staff are amazing in the baby room always giving you a handover and always praising the children.

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely feedback, we are so happy that you have had such a positive experience.


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Review from Gemma B (Mother of Child) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son joined the nursery in September. He loves it. The staff are very calm and welcoming. Always smiley and make my son feel very relaxed. He was very nervous about starting a new nursery with new children but it's like he's been there for years now.

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely feedback we are so pleased that you have all settled well into nursery life.


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Review from S L (Mother of Child) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are absolutely amazing they are all so welcoming not only to the children who are attending but to the parents as well. All the staff are so understanding and patient and take the time to listen to not only your child but to you as a parent.

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely feedback, it is very much appreciated and it is important to us that we support the family as a whole.


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Review from C O (Mother of Child) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Minibugs in January 2025 and has blossomed, she loves the time she has there and is getting so confident. The staff there are so welcoming, would recommend Minibugs to others, can not wait to see how she progresses with them.

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely feedback, we are so pleased to hear that you are enjoying your experience with us and have settled well.


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Review from A H (Mother of Child) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one loves nursery days. She is always excited to get in and play. Her days are jam-packed with fun activities and she always has a great day. The staff are friendly and caring. I always leave feeling at ease that she will be happy and well looked after.

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely feedback, we are pleased to hear your child enjoys the activities.


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Review from K P (Mother of Child) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child has been attending Minubugs since she was 9 months old. She has enjoyed each room, had brilliant transitions and is now in the SR room. The staff are approachable and come up with amazing activities. My little one loves coming to nursery, especially getting involved in messy activites. It's
been brilliant for my little one to explore, learn and build relationships with other children and adults.

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely feedback, it is always lovely to hear about the journey each one of our little Minibugs has thank you.


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Review from Amanda K (Mother of Child) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Minibugs St Austell is a fantastic nursery and did wonders for my little boy's confidence who is now in school. My daughter is now also at Minibugs and loves it, the ladies are so great with her and she enjoys going in. Would highly recommend Minibugs to anyone.

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely feedback about our nursery it is very appreciated, we are so pleased to hear how happy your daughter is with us.


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Review from Gemma M (Mother of Child) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful! Variety and healthy food, lovely updates, and connections between the staff and my boy are lovely to watch progress! Communication is great and I fully trust his development and care at Minibugs is second to none!

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for the lovely feedback, it means a lot to the nursery that you and your child are very happy.


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Review from Selina L (Mother of Child) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Every time I have taken my son in and pick my son up, I have found all the staff to be friendly. They also tell me how my son's day has been which I find helpful in knowing he's had a great day. I also love the app as you get all the information about your child's day. I love seeing the pictures of
my son, the activities he's done during the day, also good as a keepsake. My son has been enjoying nursery so far since he's started.

Reply from Katherine Lawrence, Area manager South at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review, we are glad you are happy with everything.


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Review from M B (Mother of Child) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two children attended here, sadly our house move meant we’d have to look for a new setting. Clean, well-equipped and modern setting. Staff are very friendly and welcoming towards my children, which when looking for nursery spaces I felt others lacked. My children truly flourished here, before they
started I had slight concerns about some milestones they hadn’t quite hit yet, due to being children of the lockdown, but the staff are very proactive and supportive which now means they are well ahead of what is expected in their new setting. They always keep you well updated during the day using the app. They were able to accommodate for my son’s dietary needs and he was always given a good variety of foods. Massive thank you to all at Minibugs for being such a massive part of giving my children the best possible start.

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Review from J G (Father of Child) published on 25 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

They are very good and keep you posted we have raised things and they have been addressed promptly. Overall our child has always loved attending and has flourished during his time here. If your not sure meet the team.

Reply from Ros Thompson, Operations Analyst at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of our St Austell setting!


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Review from S B (Mother of Child) published on 25 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my son to this nursery as the one he was in at the time was not suitable for him as he had a broken leg and could not get around. I was recommended this nursery by a few people and can not recommend it enough. Not had one problem since moving him here.

Reply from Ros Thompson, Operations Analyst at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review of our St Austell setting. We're pleased to hear that you would recommend us!


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Review from L H (Mother of Child) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly cannot fault this nursery. My son has been going here for 2 years and even though he is non-verbal they have gone above and beyond to support my son and me. I find that their communication is great and I feel so comfortable that he is going to have a great day and be safe every time he goes.

Reply from Ros Thompson, Operations Analyst at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review of our St Austell setting! We're pleased to hear you're happy with our communication.


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Review from S R (Mother of Child) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Both of my boys love going to nursery, they walk straight in or jump up for cuddles off the staff. They are developing all the time and learning new things, there is a great emphasis on the learning and crafting being current (Valentines, St. Pirans Day, Christmas, Mother's Day etc)

Reply from Ros Thompson, Operations Analyst at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of our St Austell setting, we're pleased to hear your children enjoy attending the nursery!


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Current Review Score: 9.7 (9.701)

Overview of Review Score

The Review Score of 9.7 (9.701) out of 10 for Minibugs Nurseries Ltd (St Austell) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.701 for Minibugs Nurseries Ltd (St Austell) is calculated as follows: ( (157 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 214 Ratings = 4.701

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Minibugs Nurseries Ltd (St Austell) is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Minibugs Nurseries Ltd (St Austell)

What is the Age Range of Children that Minibugs Nurseries Ltd (St Austell) accepts?

Minibugs Nurseries Ltd (St Austell) accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Minibugs Nurseries Ltd (St Austell) Open?

Minibugs Nurseries Ltd (St Austell) is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Minibugs Nurseries Ltd (St Austell) have capacity for?

Minibugs Nurseries Ltd (St Austell) has capacity for a total of 61 Children.

How far is Minibugs Nurseries Ltd (St Austell) to the centre of St Austell?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Minibugs Nurseries Ltd (St Austell) to verify any information. View our terms and conditions. Minibugs Nurseries Ltd (St Austell) has a Basic Service – more info.