Minibugs Nurseries Ltd (St Austell)

Blue Support House, 17a Moorlands Road, St Austell PL25 5BS
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9.7 122 Reviews
  • Minibugs Nurseries Ltd (St Austell), St Austell
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Care Provided by Minibugs Nurseries Ltd (St Austell)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Stephanie Thompson (Nursery Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 61
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Minibugs Nurseries Ltd (St Austell)

  • We are an all year round nursery, open 51 weeks per year and offer the following sessions only:


    Session Time Hours
    Full Day 07:30-18:00* 10 hours 30 mins
    Morning 07:30:12:30 5 hours
    Afternoon 13:00-18:00 5 hours


    Funded hours are granted for 38 term weeks a year only. Annually this equates to 570/1140 hours for an entitlement of 15/30 hours respectively. Hours can be taken in one of four ways, including options to use just your funded hours or use your funded hours to contribute towards the sessions you need, over an academic year running Sept to August:


    *Due to Local Authority terms of a maximum funded claim of 10 hours, this is restricted to a 17:30 finish
    for those taking a ‘Funded Hours Only’ option below.


    Term Time Only
    Funded Hours Only:
    Max of 15/30 hours booked per week during our 38 term wks
    Hours utilised by taking combination of our standard sessions
    Full day session restricted to a 17:30 finish per LA terms
    Possibility to pay for additional 30 mins to extend day to 18:00
    Consumable charge for each hour booked
    No registration fee
    Limited availability


    Term Time Only:
    Minibugs Plus:
    Unlimited sessions booked subject to availability
    Must be entitled to funded hours to access
    this option
    Hours utilised by taking combination of our standard sessions
    Only hours in excess of the funded hours entitlement are billed
    Full day sessions run until 18:00
    Consumable charge for each hour booked
    Subject to a registration fee
    Limited availability


    All Year Round
    Funded Hours Only:
    Annual funding entitlement spread over 51 weeks - max 10/20 hours available per wk
    Combination of our standard sessions booked
    Model may require year to commence from Sept to avoid interim charges
    Full day session restricted to a 17:30 finish per LA terms
    Possibility to pay for additional 30 mins to extend day to 18:00
    Consumable charge for each hour booked
    No registration fee
    Subject to availability


    All Year Round
    Minibugs Plus:
    Unlimited sessions booked subject to availability
    Hours utilised by taking combination of our standard sessions
    Only hours in excess of the funded hours entitlement are billed
    Model may require year to commence from Sept to avoid interim charges
    Full day sessions run until 18:00
    Consumable charge for each hour booked
    Subject to a registration fee

  • Contact the nursery directly for fee information.
    Funding available for 9 months to 4 years.
  • Parking

  • The nursery site has parking and a drop off area for parents / carers to use.


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Minibugs Nurseries Ltd (St Austell) Reviews (122)

Total of 122, showing 41-60
9.7

Minibugs Nurseries Ltd (St Austell) has a Review Score of 9.7 (9.717) out of 10, based on 19 reviews in the last 2 years. Over all time Minibugs Nurseries Ltd (St Austell) has 122 reviews.

Overall Experience

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Date Published

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Review from G M (Mother of Child) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Minibugs is a fabulous nursery, the difference in my 3 year old from when he started in April to now is remarkable.
He was very shy and found it very hard leaving us as had never been to a nursery before and had been home with us for a year due to Covid, now he is excited to go to nursery and when
he comes home loves telling us everything he has been up to.
All of the staff have been so patient with him, and we are so thankful for everything they have done to help him settle in.
Thank you to all the staff at Minibugs for everything.

Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)

Thank you for such a lovely review of our St Austell setting. Hearing how much your son has developed since being with us is great! The team work so hard to form such strong bonds with all our minibugs and their families, so it's so nice to hear when this is recognised. We look forward to creating more memories with your little one and helping them to share stories about their day with us. Thank you again, the Minibugs Team


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Review from J M (Father of Child) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The way my child has come on whist being at Minibugs. I get told every time on collection what he has done and had to snack on. The staff are super friendly and easy to get along with! Would highly recommend.

Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)

Thank you for taking the time to review our St Austell setting. It's great to hear how much you would recommend us to others!


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Review from N B (Mother of Child) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are welcoming and caring, making time to get to know parents as well as children's needs. Activities are well thought through and engaging. Would highly recommend!

Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)

Thank you for taking the time to review our St Austell setting. It's so lovely to hear how much you would recommend us to others. Our team work tirelessly to really get to know the children and their families so it's great to hear this recognised. Thank you again, The Minibugs Team.


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Review from N M (Mother of Child) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves Minibugs! He wasn’t much of a talker before going and he was behind in certain areas. Since last year he’s really developed so much. I am really glad I choose Minibugs for him. I would recommend to anyone thinking of their child joining.

Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)

Thank you for taking the time to review our St Austell setting. It's so lovely to hear how much your son has developed since being with us. The staff work hard to ensure every child is safe, supported, and encouraged throughout their time at Minibugs Nurseries, so it's great to hear your valuable feedback. Thank you again. The Minibugs Team.


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Review from Tara T (Mother of Child) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very nervous about my child starting nursery as his sibling hadn’t attended a nursery setting. The management team made me feel at ease and no question was silly or went unanswered. Everything was explained in full before starting. Settling in sessions went well especially under pandemic circumstances.
I like the information we receive via the app which puts me at ease knowing he is having a lovely time. It is really great seeing what they have been up to during the day so we can talk about it at home.
The staff are always super friendly and make me feel at ease.
I had looked around other settings and Minibugs stood out above others with being fully child-centred, safe and informative.
There is a large range of activities covered and the children go outside in a safe play area which was part of the reason I chose this setting.

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review of our St Austell nursery site. It is wonderful to hear what makes us stand out as a childcare provider. Our team have worked tirelessly to continue to provide a welcoming and friendly environment for our little ones to start their minibugs journey with us, so it is great to hear this went so well for you. Thank you again for taking the time to review us, The Minibugs Team.


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Review from Bex H (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow! Minibugs Nurseries Ltd (St Austell) is amazing, my little boy has been attending for nine months now. He is eighteen months old and happily walks in every morning and comes out smiling every day. The pictures they upload to the app look like he has so much fun and he is always smiling. They have
been brilliant throughout Covid-19, allowing flexibility in sessions during lockdown and great health and safety procedures to keep the kids, staff and parents as safe as possible. Highly recommend!

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your lovely review of our St Austell site. It's wonderful to hear how much your son is enjoying his time at our nursery. Our team have been working tirelessly to adapt to the current pandemic situation to make it an easier transition and process for our minibugs and parents, so it's lovely to see that this has been recognised. Thank you again for your kind words. The Minibugs Team.


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Review from Danielle C (Mother of Child) published on 23 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has loved nursery ever since her first day, as soon as we pull up in the car park she is smiling from ear to ear. The staff are always friendly and welcoming to parents and children. The regular updates on the parent app throughout the day make me feel at ease with my daughter being at nursery
and knowing she is OK.

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you for such a lovely review of our nursery. It's wonderful to hear how much your daughter enjoys her time here! We pride ourselves in keeping our parents and carers up to date with their child's progress, and the app is a great tool for doing this! Thank you for taking the time out of your day to submit this review. The Minibugs Team.


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Review from Josh P (Father of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing place and amazing people that work there. My son has the best days there. He has developed so many skills being there and is becoming so confident around others, which was one thing he struggled with. He has always had a strong love of animals and nature and he is encouraged to keep
showing that love here. He has made some amazing friends and always looks forward to coming home and telling us about his day and, without fail, show the picture he has drawn for one of us. Just nice to not have to worry and to know he's being cared for by the best. Thank you for all you do. Truly amazing nursery highly recommended!

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review! It's wonderful to hear your son is continuing to grow and develop with help from our staff and that his confidence is blossoming. Our staff work hard to tailor activities to each child's interests to keep them engaged and curious about the world around them, so it's lovely to see this recognised. Thank you again, The Minibugs Team.


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Review from Marie T (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fab nursery! My little boy loves it. The staff are always helpful and understanding. My little boy loves the girls (staff) and he loves the activities given to him. I have recommended the nursery to other families in the past.

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you for your kind words, it's great to hear your son is enjoying his time at our nursery. Thank you for recommending Minibugs Nurseries St Austell to other families, we greatly appreciate it. The Minibugs Team.


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Review from Abi S (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was nervous about sending my two-year-old to nursery, but I needn't have been!
The staff at Minibugs have been amazing, and my little boy has been attending twice a week for a month and has already come on leaps and bounds. The staff worked hard to make sure he settled in and was comfortable in the
environment, and he comes out happy and has had fun.
The facilities are fab, I am really happy with the level of care and the high standard and variety of food he receives during the day.
The app is fantastic, it means I know he's having a good time and is really well looked after. Couldn't recommend Mini Bugs St Austell highly enough!

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review. I'm really pleased to hear that your son has settled in so well and that he continues to enjoy himself as he grows and develops. We pride ourselves in keeping our parents and carers up to date with their child's progress, and the app is a great tool for doing this! So, it is great to hear that you enjoy it and feel this is a benefit for you. Your views and feedback are such an important part of our mission to ensure that we can continue to give the highest standards of childcare. Thank you again, The Minibugs Team.


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Review from Jo S (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is great, my little girl loves it and the staff are wonderful always helpful and answer my queries and deal with any concerns I’ve had. I have no hesitation in highly recommending them.

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review. It is great to hear that your daughter is enjoying her time at nursery and that the staff are helpful. It's wonderful to hear that you would recommend Minibugs Nurseries. Thank you again. The Minibugs Team.


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Review from Laura M (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very supportive with challenging behaviour and tasks such as potty training are continued and prompted. The staff are attentive to the children and I feel that my children are safe and well cared for.

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review of our St Austell site. The staff work hard to ensure every child is safe, supported, and encouraged throughout their time at Minibugs Nurseries, so it's great to hear your valuable feedback. Thank you again. The Minibugs Team.


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Review from Christie O (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Minibugs St Austell is the loveliest place for a child to grow and thrive! My son loves every day he attends and has built the best friendships, he also adores the staff. I am always satisfied that he has eaten a healthy full meal (sometimes 3 helpings). I honestly cannot thank them enough for the love
and attention they give my son.

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely feedback on our nursery. We are pleased that your son loves attending and has made new friendships. It is great to hear that he is enjoying our healthy menus, thanks again for your review, The Minibugs Team.


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Review from Katie E (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Minibugs since 9 months and all of the staff have been absolutely fabulous! Being a lockdown baby I was always apprehensive of how she would be around others and being left on her but I really didn't need to worry. Every member of the team goes above and beyond for each
child. I love the fact I get updates and pictures on the app too so I can see what she gets up to. It's probably worth saying she only does one afternoon a week but that doesn't really make any difference at all, she's settled in so well!
If you're looking for a nursery I highly rate minibugs. Nothing is too much trouble and my daughter thoroughly enjoys going.

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your lovely review. It is great to hear that you feel our staff go above and beyond with the children and your little one enjoys coming to nursery. We are continually monitoring our app to look for ways to make improvements so it is great to hear that you enjoy it and feel this is a benefit for you. Thank you again. The Minibugs Team.


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Review from Katie M (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager of the nursery is extremely approachable, kind, caring and friendly. We moved our child from another nursery due to their negligence and were extremely apprehensive about sending him to another nursery. However from the moment Minibugs opened the door to us, we have felt nothing but reassurance
and comfort knowing our child is happy, being stimulated and most importantly safe. I like the updates throughout the day from the nursery which you receive through an app on your phone and that is not one involving all of the children, it is just for your own child. The building has great parking and is extremely secure. All the staff appear to be happy and full of energy which is lovely to see upon drop-offs and collections. Everyone is friendly and I also love that I no longer have to spend my evenings prepping packed lunches as they also provide all of their meals.
We couldn’t be happier with the nursery and all of the staff. Thank you for everything you do for our child.

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review of our nursery. We are so glad to hear we could change your opinions on nursery's thanks to the service our team provides.
We pride ourselves in keeping our little ones safe, and keeping our parents/carers up to date with their child's progress so it's great to hear how much you love receiving these updates and how much your son loves coming to nursery! Thank you again, the Minibugs Team.


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Review from Becky P (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't say a bad word about Minibugs, my daughter has thrived and learnt so much. She gets so excited to go to nursery to see her friends and teachers and I couldn’t be happier, and because of how much my daughter loves it I will be sending my son to go in September! Thank you to everyone in Minibugs
for making my daughter so happy.

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your lovely review. It is great to hear that your daughter is developing so well and she has made friends. It's lovely to hear your son will be joining the Minibugs Family soon too! Thanks again, the Minibugs team.


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Review from Jodi G (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. My little girl was very unsettled and they have done everything in their power to make her happy there. We are nearly at the stage she will just go with no problems. Lovely people, and very informative and always keep you up to date with everything going.

Reply from Lara Iles, Operations Assistant at Minibugs Nurseries Ltd (St Austell)

Thank you for your review, it's lovely to hear how well the team worked to help your daughter get settled in the nursery and that she continues to be happy here. Thank you again. The Minibugs Team.


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Review from Gemma P (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Minibugs is an absolutely fantastic nursery! My daughter has come on leaps and bounds since starting with Minibugs. She is so much more confident, has learnt how to share, her speech is improving and she has so much fun every time. The staff are so supportive and clearly really care for the children.
The home-cooked food is a great bonus. The school readiness programme is great and my daughter loves putting on her uniform shirt to go. I recommend Minibugs to all my friends, family and other mums on mum groups!

Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review of our St Austell site. It's so lovely to hear how much your daughter has developed since being with us. We love hearing how much our Minibugs enjoy the school readiness programme! We will be very sad to see all our Minibugs leave to go to school this year, but know that it is their next step in their journey. We do really pride ourselves in being able to provide our children with freshly cooked, nutritious meals so thank you for giving us 5*'s! Thank you again for taking the time to review us! The Minibugs Team


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Review from Kirsty D (Mother of Child) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, what can I say? This nursery is amazing. The staff are lovely and brilliant with my little boy. It's so nice to see him coming home all messy and happy from his day at nursery. I always feel that my boy is in safe and caring hands when dropped off and I don't need to worry.

Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)

Thank you for such a lovely review of our St Austell site. It's great to hear how much your little boy is loving being at nursery! The team work really hard to ensure that all children enjoy their time at nursery so your feedback is really appreciated, thank you again.
The Minibugs Team.


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Review from Bryher N (Mother of Child) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing Nursery couldn't be better!

Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)

Thank you for reviewing our St Austell Nursery so highly. It's lovely to hear how much you love the nursery!


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Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Minibugs Nurseries Ltd (St Austell) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.717 for Minibugs Nurseries Ltd (St Austell) is calculated as follows: ( (169 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 226 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Minibugs Nurseries Ltd (St Austell) is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Healthy Under 5's

Recipient: Minibugs Nurseries Ltd (St Austell)

Date: Wednesday 31 Jul 2019 More details

Top 20 Small Nursery Groups 2018

Recipient: Minibugs Nurseries Ltd

Date: Thursday 01 Mar 2018 More details

Millie's Mark

Recipient: Minibugs Nurseries Ltd (St Austell)

Date: Friday 12 Jan 2018 More details

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