Minibugs Nurseries Ltd (St Austell)

Blue Support House, 17a Moorlands Road, St Austell PL25 5BS
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9.7 122 Reviews
  • Minibugs Nurseries Ltd (St Austell), St Austell
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Care Provided by Minibugs Nurseries Ltd (St Austell)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Stephanie Thompson (Nursery Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 61
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Minibugs Nurseries Ltd (St Austell)

  • We are an all year round nursery, open 51 weeks per year and offer the following sessions only:


    Session Time Hours
    Full Day 07:30-18:00* 10 hours 30 mins
    Morning 07:30:12:30 5 hours
    Afternoon 13:00-18:00 5 hours


    Funded hours are granted for 38 term weeks a year only. Annually this equates to 570/1140 hours for an entitlement of 15/30 hours respectively. Hours can be taken in one of four ways, including options to use just your funded hours or use your funded hours to contribute towards the sessions you need, over an academic year running Sept to August:


    *Due to Local Authority terms of a maximum funded claim of 10 hours, this is restricted to a 17:30 finish
    for those taking a ‘Funded Hours Only’ option below.


    Term Time Only
    Funded Hours Only:
    Max of 15/30 hours booked per week during our 38 term wks
    Hours utilised by taking combination of our standard sessions
    Full day session restricted to a 17:30 finish per LA terms
    Possibility to pay for additional 30 mins to extend day to 18:00
    Consumable charge for each hour booked
    No registration fee
    Limited availability


    Term Time Only:
    Minibugs Plus:
    Unlimited sessions booked subject to availability
    Must be entitled to funded hours to access
    this option
    Hours utilised by taking combination of our standard sessions
    Only hours in excess of the funded hours entitlement are billed
    Full day sessions run until 18:00
    Consumable charge for each hour booked
    Subject to a registration fee
    Limited availability


    All Year Round
    Funded Hours Only:
    Annual funding entitlement spread over 51 weeks - max 10/20 hours available per wk
    Combination of our standard sessions booked
    Model may require year to commence from Sept to avoid interim charges
    Full day session restricted to a 17:30 finish per LA terms
    Possibility to pay for additional 30 mins to extend day to 18:00
    Consumable charge for each hour booked
    No registration fee
    Subject to availability


    All Year Round
    Minibugs Plus:
    Unlimited sessions booked subject to availability
    Hours utilised by taking combination of our standard sessions
    Only hours in excess of the funded hours entitlement are billed
    Model may require year to commence from Sept to avoid interim charges
    Full day sessions run until 18:00
    Consumable charge for each hour booked
    Subject to a registration fee

  • Contact the nursery directly for fee information.
    Funding available for 9 months to 4 years.
  • Parking

  • The nursery site has parking and a drop off area for parents / carers to use.


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Minibugs Nurseries Ltd (St Austell) Reviews (122)

Total of 122, showing 81-100
9.7

Minibugs Nurseries Ltd (St Austell) has a Review Score of 9.7 (9.717) out of 10, based on 19 reviews in the last 2 years. Over all time Minibugs Nurseries Ltd (St Austell) has 122 reviews.

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Review from Kay G (Mother of Child) published on 22 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery and all its staff are just fabulous! Both my children have been here and love it every day, always happy to go in and have so much fun while there. Staff put parents and children at ease, all so caring and polite. Would highly recommend to friends and family.

Reply from Becky Tasker at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your lovely review. It is great to hear that both of your children have been to our nursery and that all the staff are great. We love hearing about how our Mini people enjoy being at our nurseries so it is lovely to hear that your two children love it every day and are always happy to come in. Thank you for recommending our nursery. Thank you again! The Minibugs Team.


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Review from Lauren R (Mother of Child) published on 22 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so proud that my daughter attends this nursery. She has been at the nursery for 2 and a half years and loved every minute. The staff and place are amazing. Would highly recommend this nursery if you want a friendly, caring and fun-packed safe environment. Staff are great to talk too and have great
training skills. My daughter has made so many friends there with other children and staff.

Reply from Becky Tasker at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your lovely review. It is great to hear that you are proud that your daughter attends our nursery and that she has been with us for over 2 years! We always love hearing about how friendly and caring our staff are and that your child is in a fun-packed safe environment. Thank you again! The Minibugs Team.


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Review from Barbara D (Grandmother of Child) published on 22 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandson is very happy here and has settled in very quickly he looks forward to going and wishes he could go every day
The staff are very pleasant and caring for all the children in their care. They do a wide variety of things with the children and I am not able to fault them at all.

Reply from Becky Tasker at Minibugs Nurseries Ltd (St Austell)

Thank you very much for your lovely review. It is great to hear about how happy your Grandson is and that he wants to be at our nursery every day! It is also great to hear that your Grandson has settled very quickly with our pleasant and caring staff. Thank you again! The Minibugs Team.


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Review from Carly C (Mother of Child) published on 21 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They are amazing and go the extra mile with helping my daughter. Really nice to see all the staff so happy all the time, puts me in a good mood as well. Would highly recommend them to everyone.

Reply from Becky Tasker at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review. It is great to hear that our staff are always happy and go the extra mile for our parents/carers and Mini people! It is great that our staff not only help your daughter but also put yourself in a good mood which is extremely important to us. Thank you for recommending us as well. Thank you again! the Minibugs Team.


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Review from Anjuman A (Mother of Child) published on 21 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children attend Minibugs nursery in St Austell, they are both so settled and happy there. The staff are extremely helpful and friendly. I would 100% recommend Minibugs!

Reply from Becky Tasker at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review. It is great to hear that both of your lovely children attend our nursery and are settled and happy with us. We aim to always be the best and our staff really portray this with their friendly and helpful approaches as you have noticed. Thank you for your recommendation as well. Thank you again! The Minibugs Team.


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Review from V C (Mother of Child) published on 21 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Minibugs St Austell is the best nursery I have ever been around. My daughter has been going since it opened and it only gets better. All of the staff are amazing, so friendly and helpful. You can talk to them about anything.

Reply from Becky Tasker at Minibugs Nurseries Ltd (St Austell)

Thank you very much for your lovely review. It is great to hear that your daughter has been with us from the start and that you have consistently seen improvements. It is great to hear about our friendly and helpful staff and your kind words will mean a great deal to them. Thank You!


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Review from Laura R (Mother of Child) published on 20 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend Minibugs, after looking around a few nurseries my son settled into this one perfectly. The staff are brilliant and very welcoming and after a few months in the baby room, he’s now super excited to start the 2 year room. It’s lovely how even the staff in different rooms know all the
children and Minibugs have done brilliantly to accommodate our needs.

Reply from Astra Pitman at Minibugs Nurseries Ltd (St Austell)

Thank you for such a lovely review of Minibugs St Austell. The team work hard to create the perfect settling in structure for each of our Mini People so it's lovely to hear how well your son has settled and is enjoying time at nursery. Thank you again! The Minibugs Team.


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Review from Mel L (Grandmother of Child) published on 20 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have my grandchildren living with us. Prior to this, they attended Minibugs and we felt it was best they return as they knew the staff and things were familiar to them. The staff are welcoming and patient, they nurture and encourage the children.
Home cook food is lovely and the girls eat everything!
The nursery is clean. There is always plenty of stimulating activities for the children to engage with.
Daily reports and photos are shared too.
I can’t rate this nursery highly enough they are lovely and my girls love going here.

Reply from Astra Pitman at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your amazing comments! We are on a mission to continually improve our nursery care and your feedback is a vital part of that process. We are keen to offer our children a wide range of learning opportunities, ensuring that they are supported on their learning and development journey right through to starting school. So, thank you for taking the time to let us hear your feedback - we really do appreciate it! The Minibugs Nursery Team


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Review from Lorna D (Mother of Child) published on 20 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at the nursery is wonderful, our daughter loves the girls who take care of her in the baby room. They look after her and care for her the same way we do at home - almost to the point where they feel like extended family! Our daughter is stimulated and busy all the time, from playing doctors
to messy play! It’s even better now the baby room have their own garden to play in.

Reply from Astra Pitman at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs St Austell. It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment, so comments like yours really do help us do this. We work really hard in creating strong parent partnerships and having that home from home feel, so it really means a lot when we hear feedback like this. Thanks again. The Minibugs Team.


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Review from Sharon B (Mother of Child) published on 20 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has really come out of her shell. In her other nursery, all she would do was cry and even after going there for a couple of months, alway cries... But once she started Minibugs only a couple of times she has. Staff are amazing very helpful.

Reply from Astra Pitman at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review of Minibugs, it's lovely to hear how much your daughter has settled into the nursery. The team work really hard on settling in all our Mini People so hearing your feedback makes it all worthwhile. Thank you again! The Minibugs Team.


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Review from Abbie W (Mother of Child) published on 20 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 11-month-old has been at Minibugs for 2 months now and I cannot rate them enough. He’s always super happy, we’re kept up to date with all of his progress throughout the day and loves all the girls there! I’m super happy we chose Minibugs and wouldn’t go anywhere else now.

Reply from Astra Pitman at Minibugs Nurseries Ltd (St Austell)

Thank you for your lovely review of our nursery, it's great to hear how well your son has settled with us in such a short space of time. We work really hard on settling in all our Mini people so your feedback means a lot! Thank you again! The Minibugs Team.


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Review from C H (Mother of Child) published on 25 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Minibugs in St Austell since September 2018. The staff is wonderful, my son soon settled and loves going to nursery. He has made good relationships with all staff but clearly has his favourites. Every day he is challenged and has the most wonderful opportunities to get messy,
explore and have fun, I know this as I get regular updates/photos throughout the day about all the fun he is having, including what he's been eating and how much, which typically is all of it.


When I've been concerned about his speech development his key worker and manager worked with me to create an IEP to set reasonable targets and have included me every step of the way, having that parent partnership is reassuring. We all worry about our children's development from time to time and knowing I can approach the staff, express my concerns and have action taken straight away is quite frankly wonderful.


Minibugs is a fantastic setting, I couldn't recommend it enough!


Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your lovely review of Minibugs St Austell. We are thrilled to hear your son loves coming to nursery. We work hard on our parent partnerships so we are really pleased to hear you feel this works so well for you and your family. Thank you for taking the time to let us hear your feedback - we really do appreciate it! The Minibugs Nursery Team.


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Review from Natasha A (Mother of Child) published on 26 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child loves going to nursery. I love receiving pictures and updates on what she has been up to. During her time there, she has come on loads with her speech and activities. My baby is growing up way too fast! The team are doing great.

Reply from Astra Pitman at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your lovely review of our St Austell setting. We are so pleased to hear that your daughter is enjoying her time with us and is well supported in her learning and development. Your feedback really is important to us as it helps us to continually develop and improve our nursery care. Thank you again! The Minibugs Team.


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Review from Amber S (Mother of Child) published on 17 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Minibugs are friendly. My daughter has just turned one and I love that she has the same team in her room looking after her, as it’s a familiar contact for both myself and my daughter. The app is fantastic and the staff are generally very good at updating, even on days where there isn’t
so much posted, I don’t mind as I know it’s just because they’re all clearly having too much fun!
Only thing I would say is every week there has been something forgotten in terms of my daughter's belongings, but that’s just if I was being honest and picky, otherwise they all do a great job and I’m so happy we found Minibugs!

Reply from Astra Pitman at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs St Austell.


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment, so comments like yours really do help us do this. It's lovely to hear that you and your daughter are enjoying your time with Minibugs and we are so glad you chose us to go on this journey with you.


Thanks again! The Minibugs Team.


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Review from Bethan B (Mother of Child) published on 17 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Minibugs one day a week for a few months and she loves it.
It only took her a few times for her to settle and she now walks straight in.
The staff are amazing and I'm always kept up to date on how she is etc.

Reply from Astra Pitman at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of our Minibugs St Austell setting. Your feedback is really important to us. It's lovely to hear that your daughter is enjoying her time at nursery. Thanks again - The Minibugs Team


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Review from Anita L (Mother of Child) published on 14 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my child started at Minibugs he was very quiet and hardly spoke.
He has come on leaps and bounds and this is all thanks to the amazing team.
They seem to treat him as one of their own.
He is happy and loves being there..and even gets excited to go.
Highly recommend.

Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your review of Minibugs St Austell. Parent feedback really helps us to continually improve our nursery care. It's so lovely to hear your son loves being with us. Thanks again.


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Review from Nafeesa H (Mother of Child) published on 7 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy came to your nursery from a different setting. All the staff were and still are happy to help with any difficulties you may be having. They were ever so supportive when it came to toilet training and even made him his own Alien stickers to encourage him. He is such a busy boy and we feel
that they always keep him busy.
Now he is older, he can communicate what he has done throughout the day and how each morning he can’t wait to go. The staff are always warm and welcoming, it’s great that we get updates daily. I can easily see what he has eaten and done. As I don’t get to pick him up, for us, it’s lovely in the evening, we can look and talk about what he has done.
Would definitely recommend Minibugs!

Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your lovely review of Minibugs St Austell! All parent feedback is so important to us. Thanks again.


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Review from Kerri C (Mother of Child) published on 5 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child didn't want to go to nursery to begin with (like many!) but within the first weeks, she had bonded with the staff who have looked after her and made her feel comfortable and happy whilst at Minibugs. There are lots of great activities, the facilities are excellent and staff very friendly.
Yours
thankfully, a happy Mother.

Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your review or Minibugs St Austell. We take all parent and carer feedback very seriously and appreciate your kind words as we work hard to continually develop our nursery care. I'm so pleased to hear our team were able to help your child settle in with us so quickly. Thank you again. The Minibugs Nursery Team.


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Review from Emma P (Mother of Child) published on 28 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly. My child enjoys being at the centre so that's all that matters.
I love the activities they get my child involved in.

Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your review of Minibugs St Austell. It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment. We are so pleased to hear your child enjoys all the varied activities. Thanks again.


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Review from Leyanda G (Mother of Child) published on 28 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Minibugs, my son loves it. I was very anxious about him being away from me but all the team at Minibugs have gone above and beyond to make me feel at ease about leaving him. I can go to work knowing he is in very safe hands.

Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your review of Minibugs St Austell - all parent and carer feedback is really important to us and is used to help us to continually improve our nursery care. It's so nice to hear your son feels settled and enjoys his time with us. Thanks again.


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Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Minibugs Nurseries Ltd (St Austell) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.717 for Minibugs Nurseries Ltd (St Austell) is calculated as follows: ( (169 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 226 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Minibugs Nurseries Ltd (St Austell) is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (3)

Healthy Under 5's

Recipient: Minibugs Nurseries Ltd (St Austell)

Date: Wednesday 31 Jul 2019 More details

Top 20 Small Nursery Groups 2018

Recipient: Minibugs Nurseries Ltd

Date: Thursday 01 Mar 2018 More details

Millie's Mark

Recipient: Minibugs Nurseries Ltd (St Austell)

Date: Friday 12 Jan 2018 More details

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