Minibugs Nurseries Ltd (St Austell)

Blue Support House, 17a Moorlands Road, St Austell PL25 5BS
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9.7 122 Reviews
  • Minibugs Nurseries Ltd (St Austell), St Austell

Care Provided by Minibugs Nurseries Ltd (St Austell)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Stephanie Thompson (Nursery Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 61
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Minibugs Nurseries Ltd (St Austell)

  • We are an all year round nursery, open 51 weeks per year and offer the following sessions only:


    Session Time Hours
    Full Day 07:30-18:00* 10 hours 30 mins
    Morning 07:30:12:30 5 hours
    Afternoon 13:00-18:00 5 hours


    Funded hours are granted for 38 term weeks a year only. Annually this equates to 570/1140 hours for an entitlement of 15/30 hours respectively. Hours can be taken in one of four ways, including options to use just your funded hours or use your funded hours to contribute towards the sessions you need, over an academic year running Sept to August:


    *Due to Local Authority terms of a maximum funded claim of 10 hours, this is restricted to a 17:30 finish
    for those taking a ‘Funded Hours Only’ option below.


    Term Time Only
    Funded Hours Only:
    Max of 15/30 hours booked per week during our 38 term wks
    Hours utilised by taking combination of our standard sessions
    Full day session restricted to a 17:30 finish per LA terms
    Possibility to pay for additional 30 mins to extend day to 18:00
    Consumable charge for each hour booked
    No registration fee
    Limited availability


    Term Time Only:
    Minibugs Plus:
    Unlimited sessions booked subject to availability
    Must be entitled to funded hours to access
    this option
    Hours utilised by taking combination of our standard sessions
    Only hours in excess of the funded hours entitlement are billed
    Full day sessions run until 18:00
    Consumable charge for each hour booked
    Subject to a registration fee
    Limited availability


    All Year Round
    Funded Hours Only:
    Annual funding entitlement spread over 51 weeks - max 10/20 hours available per wk
    Combination of our standard sessions booked
    Model may require year to commence from Sept to avoid interim charges
    Full day session restricted to a 17:30 finish per LA terms
    Possibility to pay for additional 30 mins to extend day to 18:00
    Consumable charge for each hour booked
    No registration fee
    Subject to availability


    All Year Round
    Minibugs Plus:
    Unlimited sessions booked subject to availability
    Hours utilised by taking combination of our standard sessions
    Only hours in excess of the funded hours entitlement are billed
    Model may require year to commence from Sept to avoid interim charges
    Full day sessions run until 18:00
    Consumable charge for each hour booked
    Subject to a registration fee


  • Contact the nursery directly for fee information.
    Funding available for 9 months to 4 years.


  • Parking
  • The nursery site has parking and a drop off area for parents / carers to use.


Minibugs Nurseries Ltd (St Austell) Reviews (122)

Total of 122, showing 101-120
9.7

Minibugs Nurseries Ltd (St Austell) has a Review Score of 9.7 (9.717) out of 10, based on 19 reviews in the last 2 years. Over all time Minibugs Nurseries Ltd (St Austell) has 122 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Minibugs Nursery in St Austell is absolutely amazing. I would recommend them to any one of my mummy friends. They are very happy and helpful and full of knowledge about my child as soon as I step foot in the door. My child loves every single one of the ladies that work there. The relationship between
myself and them and my child and them goes beyond anything I expected.

Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your lovely review of Minibugs St Austell! Parent feedback really is so important to us. We aim to ensure our parents/carers feel communicated to and fully updated with their child's progress so I'm so pleased to hear this is working well for you and your family. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves it there and the staff are so friendly and helpful.
Gives me peace of mind - well done and thank you.

Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)

Many thanks for your review of Minibugs St Austell. Your feedback is really important to us and helps us to continually improve our nursery care. We're so pleased your daughter enjoys being a part of the Minibugs family. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Minibugs since she was two. She is always happy to go. All the staff are brilliant, friendly and easily approachable. Highly recommended.

Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)

Thank you so much for your review of Minibugs St Austell. I'm so pleased your daughter enjoys her time with us and that you would recommend us to others. Parent and carer feedback is so important to us and really helps us to continually improve our nursery care. Thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

My little girl has additional needs and is non-verbal. She started Minibugs after a horrific experience with a childminder. Minibugs staff have gone above and beyond, helping us every step of the way with diagnosis and hosting meetings upstairs with professionals from occupational therapy, speech and
language. The key worker helps with special meals and they have adapted the setting to help her.
My little boy also attends. He loves it. They have both been here for 12 months and will stay until school. I don't want them to leave.

Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)

Thank you so much for taking the time to review Minibugs - it is so lovely to hear how well you feel we've supported both of your children. We work hard to grow and maintain partnerships with parents/carers and, where appropriate, other groups and agencies who can aid and support our children's growth and development. Thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely adores coming here! She's always up to something fun. All of the staff are kind, caring and understanding. I couldn't wish for a better nursery!

Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)

Thank you for taking the time to review Minibugs. Your feedback is so important to us and really helps us to continually improve our nursery care. And of course, we're thrilled that your daughter enjoys her time with us! Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My little girl absolutely loves coming to nursery. She always comes home with a smile on her face talking about her day. The staff are very friendly and welcoming and always reassure me if I have any worries.

Reply from Astra Pitman, Operations Director at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell.


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team


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Overall Experience  Overall Experience 5.0 out of 5

My youngest son started Minibugs in September. He was not used to being away from us and really struggled when we left him. The staff at Minibugs were great, they really worked hard to help him settle and soon enough he did. He now loves his nursery and looks forward to going. They carry out a wide
range of activities and he has come on in leaps and bounds. He also enjoys the healthy meals and snacks that snacks they provide.

Reply from Astra Pitman, Operations Director at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell.


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team


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Overall Experience  Overall Experience 5.0 out of 5

My son started nursery back in November. The girls were so welcoming to him and he settled so quickly. I always feel relaxed leaving him there and he has come so far with his development in such a short space of time

Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell,


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team


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Overall Experience  Overall Experience 4.0 out of 5

The emails about the children’s day could be better. I only receive one email. Although I have two children that go and they don’t always have the correct information about them.

Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell.


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


We will look into the point you raised about only receiving one email.


Minibugs Nursery Team


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Overall Experience  Overall Experience 5.0 out of 5

My little boy took a while to settle in but with a lot of patience and persistent he has finally settled and absolutely loves it! He appears very happy here now. The nursery itself is lovely and the staff are wonderful! It's great to receive a daily email of what he has been up to along with some lovely
pictures which show me how happy he is. Thanks all! Would highly recommend.

Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell.


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team


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Overall Experience  Overall Experience 5.0 out of 5

We have been using Minibugs for a few months now and we couldn't be happier with the service we've received. Our son has come on leaps and bounds since going. We are always pleased with the staff. They seem to be happy throughout the day and very caring. Would recommend to anyone.

Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell,


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team


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Overall Experience  Overall Experience 5.0 out of 5

Friendly and very caring staff. Great facilities. A warm and welcoming atmosphere. Child's special dietary needs catered for. Daily emails/photos of your child's day. Would highly recommend. 5*

Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell,


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team


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Overall Experience  Overall Experience 4.0 out of 5

My son has settled well and is developing nicely. He looks forward to going to nursery and seeing all of his friends there. The comments are always good and he eats well and enjoys activities which makes me comfortable and happy with my choice to place him there.


Thank you all.


Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell.


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going here for a while. She settled in really well and loves going every week. The staff are friendly welcoming and easily approachable. Highly recommend Minibugs St Austell.

Reply from Astra Pitman, Operations Director at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell,


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.


We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team


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Overall Experience  Overall Experience 5.0 out of 5

I think Minibugs are a great nursery. My daughter's speech has come along so well since being there and always comes out smiling! Also, I'd like to say thank you for all the pictures and updates from you guys on how my daughter is getting on!

Reply from Astra Pitman, Operations Director at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell,


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.


We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team


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Overall Experience  Overall Experience 5.0 out of 5

Extremely professional, great feedback on how your child is doing throughout the day and the after day reports are amazing.


Cannot recommend them highly enough!


Our daughter is a more confident and outgoing little girl because of this nursery.


Reply from Astra Pitman, Operations Director at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell.


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.


We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff who provide consistent care and attention to all the children. My son absolutely loves his nursery days and comes home with stories about what he has been up to. The email update at the end of the day is also really lovely to see as well as useful for knowing sleep times etc. The food
variety is very good, with lots of different snacks and meals.

Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell,


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.

We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team


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Overall Experience  Overall Experience 5.0 out of 5

My little girl loves going to Minibugs, she goes once a week and has such a lovely time! She has made lots of friends and loves the staff. They are always telling me about her day and she is always so happy when we go home! She also loves the food there which she would never eat at home!
The staff
at Minibugs are all so lovely and I never have any worries about leaving my little girl for the day! They always make me feel comfortable and I know she is safe with them!
Such a lovely nursery with lots of toys and activities for them to do! I would highly recommend Minibugs to my family and friends!

Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell,


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.

We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team


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Overall Experience  Overall Experience 5.0 out of 5

A brilliant nursery, clean, light and airy. Lovely, warm and caring staff who could not do more for children or their families. The nursery focus appears to be on using the imagination, sensory play and enjoying outdoor playtime. They also have a fantastic outdoor mud kitchen! Lovely home cooked healthy
meals. My child is vegan and they make a real effort to cook special meals for him. Wonderful updates for parents/Carer's via emails with full details of your child's day and gorgeous photos of them enjoying their nursery experience, this really helps you to feel included in your child's life at nursery, and their educational development too.

Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell,


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.

We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team


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Overall Experience  Overall Experience 5.0 out of 5

I can not praise Minibugs Nurseries Ltd (St Austell) nursery enough!
Both I and my partner were apprehensive about sending our two-year-old son to nursery.
He has additional needs and can be quite challenging at times.
All the staff have been fantastic! Prior to starting, his appetite was poor,
he is now eating meals and trying different types of food as his a confidence has increased tremendously. His communication and behaviour issues have also improved. He has begun to socialise and play games and appears a much happier boy in general.
Staff are always informative at home-time but I also receive a detailed email with photos attached after every session. A great idea! All my family look forward to reading about his day. It's comforting to be able to look at the photos and see him happy and content. Gives me that extra sense of reassurance.
Thank you Minibugs Nurseries Ltd (St Austell). I can relax (finally) when he is with you as I know he is well cared for.
(A happy mum)

Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)

Thank you for your review of Minibugs Nursery St Austell.


It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.

We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.


Minibugs Nursery Team.


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Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Minibugs Nurseries Ltd (St Austell) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.717 for Minibugs Nurseries Ltd (St Austell) is calculated as follows: ( (169 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 226 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Minibugs Nurseries Ltd (St Austell) is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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