We are an all year round nursery, open 51 weeks per year and offer the following sessions only:
Session Time Hours
Full Day 07:30-18:00* 10 hours 30 mins
Morning 07:30:12:30 5 hours
Afternoon 13:00-18:00 5 hours
Funded hours are granted for 38 term weeks a year only. Annually this equates to 570/1140 hours for an entitlement of 15/30 hours respectively. Hours can be taken in one of four ways, including options to use just your funded hours or use your funded hours to contribute towards the sessions you need, over an academic year running Sept to August:
*Due to Local Authority terms of a maximum funded claim of 10 hours, this is restricted to a 17:30 finish
for those taking a ‘Funded Hours Only’ option below.
Term Time Only
Funded Hours Only:
Max of 15/30 hours booked per week during our 38 term wks
Hours utilised by taking combination of our standard sessions
Full day session restricted to a 17:30 finish per LA terms
Possibility to pay for additional 30 mins to extend day to 18:00
Consumable charge for each hour booked
No registration fee
Limited availability
Term Time Only:
Minibugs Plus:
Unlimited sessions booked subject to availability
Must be entitled to funded hours to access
this option
Hours utilised by taking combination of our standard sessions
Only hours in excess of the funded hours entitlement are billed
Full day sessions run until 18:00
Consumable charge for each hour booked
Subject to a registration fee
Limited availability
All Year Round
Funded Hours Only:
Annual funding entitlement spread over 51 weeks - max 10/20 hours available per wk
Combination of our standard sessions booked
Model may require year to commence from Sept to avoid interim charges
Full day session restricted to a 17:30 finish per LA terms
Possibility to pay for additional 30 mins to extend day to 18:00
Consumable charge for each hour booked
No registration fee
Subject to availability
All Year Round
Minibugs Plus:
Unlimited sessions booked subject to availability
Hours utilised by taking combination of our standard sessions
Only hours in excess of the funded hours entitlement are billed
Model may require year to commence from Sept to avoid interim charges
Full day sessions run until 18:00
Consumable charge for each hour booked
Subject to a registration fee
Contact the nursery directly for fee information.
Funding available for 9 months to 4 years.
The nursery site has parking and a drop off area for parents / carers to use.
Minibugs Nurseries Ltd (St Austell) has a Review Score of 9.7 (9.717) out of 10, based on 19 reviews in the last 2 years. Over all time Minibugs Nurseries Ltd (St Austell) has 122 reviews.
Review from Emma M (Mother of Child) published on 28 November 2018
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Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)
Thank you so much for your lovely review of Minibugs St Austell! Parent feedback really is so important to us. We aim to ensure our parents/carers feel communicated to and fully updated with their child's progress so I'm so pleased to hear this is working well for you and your family. Thank you again.
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Review from Claire C (Mother of Child) published on 28 November 2018
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Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)
Many thanks for your review of Minibugs St Austell. Your feedback is really important to us and helps us to continually improve our nursery care. We're so pleased your daughter enjoys being a part of the Minibugs family. Thank you again.
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Review from Beckie L (Mother of Child) published on 28 November 2018
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Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)
Thank you so much for your review of Minibugs St Austell. I'm so pleased your daughter enjoys her time with us and that you would recommend us to others. Parent and carer feedback is so important to us and really helps us to continually improve our nursery care. Thanks again.
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Review from Sky H B (Mother of Child) published on 28 November 2018
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Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)
Thank you so much for taking the time to review Minibugs - it is so lovely to hear how well you feel we've supported both of your children. We work hard to grow and maintain partnerships with parents/carers and, where appropriate, other groups and agencies who can aid and support our children's growth and development. Thanks again.
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Review from Leila C (Mother of Child) published on 28 November 2018
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Reply from Anne Grace at Minibugs Nurseries Ltd (St Austell)
Thank you for taking the time to review Minibugs. Your feedback is so important to us and really helps us to continually improve our nursery care. And of course, we're thrilled that your daughter enjoys her time with us! Thank you again.
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Review from Brogan (Mother of Child) published on 15 December 2017
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Reply from Astra Pitman, Operations Director at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell.
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team
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Value for Money
Review from Sarah (Mother of Child) published on 11 December 2017
Submitted via Website •
Report
Reply from Astra Pitman, Operations Director at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell.
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Ellie K (Mother of Child) published on 7 December 2017
Submitted via Website •
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Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell,
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Adam W (Father of Child) published on 7 December 2017
Submitted via Website •
Report
Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell.
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
We will look into the point you raised about only receiving one email.
Minibugs Nursery Team
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Review from Lucie P (Mother of Child) published on 7 December 2017
Submitted via Website •
Report
Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell.
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from David S (Father of Child) published on 7 December 2017
Submitted via Website •
Report
Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell,
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Michael R (Stepfather of Child) published on 7 December 2017
Submitted via Website •
Report
Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell,
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Fran H (Mother of Child) published on 7 December 2017
Submitted via Website •
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Thank you all.
Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell.
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from David L (Father of Child) published on 6 December 2017
Submitted via Website •
Report
Reply from Astra Pitman, Operations Director at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell,
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Richard E (Father of Child) published on 6 December 2017
Submitted via Website •
Report
Reply from Astra Pitman, Operations Director at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell,
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Matt W (Father of Child) published on 27 September 2017
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Cannot recommend them highly enough!
Our daughter is a more confident and outgoing little girl because of this nursery.
Reply from Astra Pitman, Operations Director at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell.
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Debbie P (Mother of Child) published on 27 July 2017
Submitted via Website •
Report
Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell,
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Kelsey (Mother of Child) published on 27 July 2017
Submitted via Website •
Report
Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell,
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Marie (Mother of Child) published on 27 July 2017
Submitted via Website •
Report
Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell,
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Angela P (Mother of Child) published on 27 July 2017
Submitted via Website •
Report
Reply from Anna Sarginson, Director of Communications and Development at Minibugs Nurseries Ltd (St Austell)
Thank you for your review of Minibugs Nursery St Austell.
It is really important for us to receive feedback from our parents/carers so that we can continually improve our nursery care and environment.
We are delighted with the overwhelmingly positive feedback we have been receiving from our registered parents/carers and look forward to working in partnership with all our families to support the children’s learning and development journey.
Minibugs Nursery Team.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
The Review Score of 9.7 (9.717) out of 10 for Minibugs Nurseries Ltd (St Austell) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.717 for Minibugs Nurseries Ltd (St Austell) is calculated as follows: ( (169 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 226 Ratings = 4.717
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Minibugs Nurseries Ltd (St Austell) is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Minibugs Nurseries Ltd (St Austell)
Date: Wednesday 31 Jul 2019 More details
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