Bright Horizons West Hill Day Nursery and Preschool

38 West Hill, London SW18 1RX
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8.6 35 Reviews
  • Bright Horizons West Hill Day Nursery and Preschool, London
A welcoming and spacious nursery in West Hill, Putney

You and your child will love this exciting nursery in West Hill located in Putney. Every aspect has been carefully planned to support the development of your child from the age of 3 months to 5 years. Conveniently located, the nursery is a 10-minute walk from East Putney and Wandsworth Town Station, with Southside shopping centre at the bottom of the hill.

This nursery has seven spacious rooms, full of enriching age-appropriate resources. Environments are set up to develop early academic subjects, and creativity is encouraged through dedicated art zones and building areas. Children can also enjoy three separate studios. The children’s kitchen supports the Creative Cooks programme and enhances their confidence with mixing and measuring ingredients. The art studio is the perfect place to practise mark making and have fun with paints. Lastly, the science studio gives children space to investigate, observe and find out how things work.
Outside, West Hill nursery has a water-play wall, chalkboards, a reading nook and room to strengthen their physical development.

To find out how the team can support you and your family with your childcare needs, enquire about your personal tour today.

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Care Provided by Bright Horizons West Hill Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Simone (Nursery Manager)
  • Number of Childcare Staff
  • 10
  • Total Places for Children
  • 105
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays

Bright Horizons West Hill Day Nursery and Preschool Reviews (35)

Total of 35, showing 1-20
8.6

Bright Horizons West Hill Day Nursery and Preschool has a Review Score of 8.6 (8.643) out of 10, based on 9 reviews in the last 2 years. Over all time Bright Horizons West Hill Day Nursery and Preschool has 35 reviews.

Overall Experience

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Review from Gemma W (Mother of Child) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy I chose to send my son to Bright Horizons West Hill Day Nursery and Preschool. He is so well looked after and his speech/language has improved remarkably. He comes home telling me all the things he's done and the people he has played with. Staff are friendly and supportive and it's
a nice place to be. Lots of events, Christmas parties, bake sales etc. Recommend!

Reply from Amanda Barlow, The Parent Team at Bright Horizons West Hill Day Nursery and Preschool

Thank you for your wonderful feedback! We're so happy to hear that your son is thriving and his speech/language has improved. It's great to know he enjoys sharing his day with you and that you appreciate the events we offer. We truly appreciate your recommendation!


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Review from T A (Father of Child) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our little girl has been coming since she was 1 (is now nearly 2). Very happy with everything, the staff particularly are very caring and our child loves going. The hours being long are also a real plus for working parents.

Reply from Amanda Barlow, The Parent Team at Bright Horizons West Hill Day Nursery and Preschool

Thank you for your feedback and for sharing your experience with us.


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Review from Zoe L (Mother of Child) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with the experience our son has had at Bright Horizons. From the moment he joined the preschool, it was clear that the staff were truly passionate about providing a warm, safe and engaging environment for the children. The activities are creative and thoughtfully planned, allowing
the children to learn through play. Our son has flourished socially and academically, and it's been wonderful to see how much he looks forward to going each day and how much he has developed ready for school next year.
The team are incredibly approachable, always keeping us informed about his progress and taking the time to share his achievements and milestones.

Reply from Amanda Barlow, The Parent Team at Bright Horizons West Hill Day Nursery and Preschool

Thank you for your five-star review and for sharing your positive feedback with us!


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Review from Laura K (Mother of Child) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased we picked Bright Horizon's West Hill for our son. He's been there 6 months and our experience with the staff and nursery has been absolutely amazing. Every member of staff is engaging and friendly with both our son and us. We feel completely at ease leaving him each morning and he
loves being there. Would highly recommend it.

Reply from Amanda Barlow, The Parent Team at Bright Horizons West Hill Day Nursery and Preschool

Thank you for taking the time to leave us your five-star review. Thank you for your recommendation, it means a lot to the team.


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Review from Sonya D (Mother of Child) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express how grateful I am for the care and support that Bright Horizons West Hill has provided for my child. From the moment we enrolled, we knew we had made the right decision. The staff are incredibly warm, nurturing and attentive to the needs of each child. They create a safe and stimulating
environment where my child feels comfortable and excited to learn.
They offer a wide range of activities that promote social, emotional and cognitive development.
The communication between the staff and parents is outstanding. I appreciate the daily updates and photos, and they are always available to answer any questions or address any concerns I may have.
The facilities are clean and well-maintained with age-appropriate learning materials and outdoor play areas.
Overall, I highly recommend Bright Horizons West Hill. The dedication of the staff, the enriching curriculum, and the welcoming atmosphere make it an exceptional place for children to grow, learn and thrive.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Hill Day Nursery and Preschool

Thank you for sharing your positive experience at Bright Horizons West Hill. We're glad to hear that our nurturing environment, attentive staff, and enriching curriculum have made a difference for your child. Thank you for your recommendation.


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Review from Laura F (Mother of Child) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a positive, caring and organised nursery. My son has already made progress in motor skills and socialising in just three weeks. The entire staff team are super friendly, very helpful and professional. The nursery building is bright, airy and yet still has a homely, cosy feel. The food menu is
varied and they fully accommodate my son's allergy needs. The staff seem to take pride in their work, setting up lovely activities for the babies. The app is super detailed and really puts your mind at ease to be able to have constant information.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons West Hill Day Nursery and Preschool

Hello, thank you so much for your positive feedback!


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Review from U H (Father of Child) published on 29 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always greeted warmly with a smile by all staff members. I have been able to keep open and trustworthy communication channels about my son’s care and well-being with both the manager and deputy manager. Special thanks to one staff member in particular, who was in charge of my son’s transition from the
onset and their relationship continues to flourish even though he’s moved on to the toddler's room. Two other staff members both continue to update me about my son’s daily care and I have always seen the two interact with my son in a positive manner. Thank you all very much.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons West Hill Day Nursery and Preschool

Hi, thank you so much for taking the time to provide feedback!


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Review from Veronica S (Mother of Child) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The nursery staff does not take the health and safety of the children very seriously. Two of my children were seriously injured at the nursery more than once (requiring A&E’s assistance). I have raised the matter with the management team which seems unfazed and no further actions were taken. Furthermore,
there is a big turnover of staff that is not beneficial in terms of consistency and continuity, and most of the best employees have left. Recently they have repurposed the children’s art room and kitchen to replace by office space for their admin staff and even though the fact that they are reducing the kid's facilities they increase their nursery fees by approx £200. Overall the service is not satisfactory and I am currently researching alternative options.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons West Hill Day Nursery and Preschool

Hello, thank you for taking the time to post a review. Please be assured that our priority is to ensure the safety and wellbeing of all children entrusted to us and we are reviewing your comments further with the nursery team. We would be grateful if you could contact our complaints team at ukcomplaints@brighthorizons.com as some of the observations you mention do not apply to our nursery.


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Review from T W (Father of Child) published on 28 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has had the most wonderful time at the West Hill nursery. Her teachers have a genuine love for kids and make each day at school an adventure.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons West Hill Day Nursery and Preschool

Hello, thank you so much for your positive feedback! We are thrilled to hear your little one is thriving at our nursery.


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Review from Marc C (Father of Child) published on 9 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't have been happier with our son's time at Bright Horizons (West Hill). During his 9 months, he was made to feel loved and safe and we can only hope that we find somewhere else as fantastic, now that we have moved out of town. The manager is wonderful and always helped to solve problems and
make life as easy as possible and two of the staff members, in particular, have a perfect blend of kindness and patience, while still running a relatively tight ship. To see our little boy's face light up when we dropped him off (and when we picked him up), made us feel so much happier in our decision to start sending him when he was only 5 months old. We really couldn't recommend this nursery and its staff any higher!

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Review from Pia T (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

West Hill Bright Horizon nursery has been excellent for our son since he started in November 2020. Staff are really kind and provide very good care, my son has for example learned to speak English, counting, singing songs, playing with others and transferring from co-sleeping to cot thanks to the nursery!
Neat and nice facility and all Covid related pre-cautions taken very well and seriously. Our son really enjoys and loves going there!

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Review from Katharine W (Mother of Child) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to all the lovely staff at Bright Horizons West Hill Day Nursery and Preschool for everything they have done for my daughter since she started there in July 2019. She has been so happy there that when it was closed during the first lockdown she would ask when she could go back to
see her friends. The staff are absolutely fantastic and do so much for the children with lots of exciting activities and celebrations. My daughter started when she was just one, she is now nearly three and she is such a happy, confident little girl who runs in through the door without even turning her head to say goodbye because she is so pleased to be there. I am delighted with her development. This is a fantastic nursery with outstanding staff. The new management team are so committed and doing a great job. I would hate anyone to be put off by the earlier reviews as the previous issues just don’t exist anymore. I would recommend it without hesitation.

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Review from Ceri K (Mother of Child) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Bright Horizons West Hill Day Nursery and Preschool enough. This has been a tough year and knowing my daughter was happy and loved going to nursery was priceless. The staff go above and beyond and have made a huge impact on my daughter and her development. The care and dedication
they show towards the children and parents is second to none and myself and my husband are incredibly grateful for all their efforts. A wonderful, wonderful nursery.

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Review from Kim H (Mother of Child) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two children one and a half years and four years old who attend the nursery and preschool at Bright Horizons West Hill Day Nursery and Preschool. They started in October 2020 and I’ve been really pleased with how quickly they’ve settled and the relationships they’ve developed with the children
and staff there. They joined straight after moving from overseas and my youngest had not been looked after by a childcare provider before. After a couple of tearful days she took to the nursery and teachers very quickly and absolutely loves the time she spends there. I’ve watched my eldest develop so much since joining the preschool, especially with numbers and the alphabet and have been really impressed with the range of activities he gets involved in. The staff are friendly, warm and are quick to address any questions that I have. Their response during the Covid-19 pandemic has been very organised, professional and despite the extra pressure this must have put on them, hasn’t impacted the quality of care that has been provided.

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Review from R N (Mother of Child) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I believe Bright Horizons West Hill Nursery and Preschool is a hidden gem in the Putney and Wandsworth area. It is a bit further away from where we live but I still wanted to take my daughter there as the facilities are excellent, very modern and clean. There is a separate garden for each age group
and the staff are very nice, thumbs up to two members of staff in the baby room! The two managers are also very helpful. My daughter seems very happy there. Overall, a very positive experience and I highly recommended nursery.

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Review from Carmen C (Mother of Child) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care from the fairly new management team is excellent, and we have noticed a significant improvement since the management has changed. The care from the day to day staff has always been very good, so I’m glad this has continued. My little boy is very happy there.

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Review from Lindsay D (Mother of Child) published on 1 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our children started attending the nursery full time shortly after turning six months. Now three and two years old, they thoroughly enjoy themselves and see the nursery as a home away from home. They are happy and confident children who enjoy the nursery setting and have a great relationship with the
fantastic team at West Hill.
We get an immense sense of satisfaction seeing them walking through the nursery gates with great enthusiasm, and are greeted with a warm welcome by the members of staff. We know they are well looked after and stimulated. Our son attends Preschool, and he comes back most days with new nuggets of information on topics ranging from astronomy, geography, bugs and atoms. His vocabulary has increased extensively and enjoys practising writing letters and numbers at home. Our daughter is in the toddler room, she loves the activities they prepare for them and proudly displays the arts and crafts around the house, which she brings back from nursery.

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Review from Natalia (Mother of Child) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our experience with the nursery is much better since it has reopened in July 2020 after the first lockdown.
I find the new management more attentive and friendlier. I think they are trying their best and it is hard not to notice that. I like new activities and events they offer to children and regular
development assessment meetings. I think that food menu can be improved but overall, I have more confidence in the nursery now.

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Review from Joana M (Mother of Child) published on 3 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to West Hill Bright Horizons since he was 9 months old (he is now 2 years old) and I am quite happy with his experience. After lockdown, I was quite anxious about his return to nursery after spending so much time at home (especially because we don't speak English at home and he
is at the stage of learning how to communicate better). The team couldn't have been more welcoming and prepared for the children's return. I am really happy with our decision to have him go back to nursery. He has learned so much and is now so happy when he goes into the nursery every morning. The new manager has also been a great addition to the team and a real driving force in improving communication between parents and nursery staff during these difficult times.

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Review from Nicola P (Mother of Child) published on 29 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely, caring nursery with exceptional facilities and kind staff. Our daughter loves telling us about all the activities she gets up to, from riding balance bikes in the toddler garden to experiments in the science lab, painting in the art studio, and baking in the children's kitchen. And
all of the key information (food they've eaten, nap times, nappy changes, activities, etc) are recorded in the daily sheet that gets sent home. There have been a few changes to management over the past year or so, but we have been extremely impressed by the new management team who have been in place since the nursery re-opened after lockdown. They are incredibly organised, very knowledgeable, and their engagement with parents is superb - we receive regular updates by email, have scheduled chats with key workers over zoom (due to coronavirus restrictions), and they organise and encourage lots of home learning activities to help bridge the gap between nursery and home.

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Current Review Score: 8.6 (8.643)

Overview of Review Score

The Review Score of 8.6 (8.643) out of 10 for Bright Horizons West Hill Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.462 for Bright Horizons West Hill Day Nursery and Preschool is calculated as follows: ( (79 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 106 Ratings = 4.462

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.181 Points relating to the number of positive Reviews for Bright Horizons West Hill Day Nursery and Preschool is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 105 number of registered child places is 21. 8 Positive Reviews ÷ 21 = 0.381

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Simone

Simone

Job Title: Nursery Manager

I have worked for Bright Horizons for 12 years working hard to progress my career within the company. I started as a nursery nurse, then moved on to room leader after doing this for a number of years I thought I wanted a change in career and as I have a passion for cooking I took the chef position in the nursery I have also been the chef for over 1 and a half years before I decided that I missed being with the children too much. So on this decision, I transitioned to working in the Preschool room.


After a short few months, I took on the role of room Leader for about a year before I took a step up the career ladder and became Third in Charge. I held this position for 11 months before taking the position of Deputy Manager. I have been in childcare for over 12 years. I qualified with a CACHE Diploma in Childcare and Education.


I have worked my way up from being a nursery nurse to Deputy Manager over this time.


I am passionate about delivering outstanding and exceptional care and education to all our children and families here at West Hill. I have a great role as I am able to get the best of both worlds as I can stay in touch with the development of the children and staff team and am able to work on developing the business for the future. I am the Health and Safety Officer for the nursery. I am responsible for all Health and Safety aspects in the nursery. I ensure all safety checks are carried out and any work there is to be done is done in a timely manner. I also ensure all the staff are well looked after as this is paramount so, in turn, they are able to care for your children.


I look forward to welcoming caring and for your child here at West Hill and hope you have a long and happy stay. I look forward to welcoming and caring for your child and hope that their and your experience here will be a long and happy one.


Frequently Asked Questions about Bright Horizons West Hill Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons West Hill Day Nursery and Preschool accepts?

Bright Horizons West Hill Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons West Hill Day Nursery and Preschool Open?

Bright Horizons West Hill Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons West Hill Day Nursery and Preschool have capacity for?

Bright Horizons West Hill Day Nursery and Preschool has capacity for a total of 105 Children.

How far is Bright Horizons West Hill Day Nursery and Preschool to the centre of London?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons West Hill Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons West Hill Day Nursery and Preschool has a Platinum Service – more info.