Snapdragons Nursery Shirehampton has a Review Score of 8.5 (8.500) out of 10, based on 4 reviews in the last 2 years. Over all time Snapdragons Nursery Shirehampton has 45 reviews.
Review from E G (Mother of Child) published on 30 November 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
That's great to hear and the team will be so happy! Thanks for your review.
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Review from Karl M (Father of Child) published on 12 October 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
What lovely, kind words. Thank you for reviewing us and we're so glad that you and your son are happy with the nursery. The team will be delighted to hear your comments.
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Review from K M (Mother of Child) published on 3 September 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
Thank you for your review. It's great to hear that you are so happy and the staff will be so happy to hear your comments.
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Review from E M (Mother of Child) published on 24 August 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
Thank you so much for your lovely comments. The team will be so happy to see them.
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Review from Kelly A (Mother of Child) published on 17 August 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
Thank you so much for your comments! We're so glad you feel that way about the team and the care. Your comments about our service during Covid-19 are also extremely uplifting. We will pass them all back to the teams. Good luck in your next steps!
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Review from Natalie C (Mother of Child) published on 17 August 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
Thank you so much! Good luck at school and we'll miss you!
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Review from Michelle J (Mother of Child) published on 4 August 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
Thank you for reviewing us and for your lovely comments, which we know the team will love to hear.
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Review from Eleanor S (Mother of Child) published on 3 August 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
Ah, that's great to hear. The staff are amazing, we agree, and they'll be very happy to hear how much they are appreciated.
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Review from Chloe W (Mother of Child) published on 28 July 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
Thank you! That's great to hear and the staff will be very happy that you appreciate them so much!
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Review from Debbie W (Mother of Child) published on 27 July 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
We're delighted that you are happy and your daughter is blossoming with the team at Shirehampton - they'll love to see your feedback.
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Review from Emma C (Mother of Child) published on 27 July 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
What lovely feedback, thank you! We're so glad to have been able to help you during the lockdown and the team will be delighted to hear your comments.
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Review from Emily F (Mother of Child) published on 27 July 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
We're so glad to hear you're happy and have passed on your comments to the team. We are especially pleased that the care you received during lockdown was helpful because we were so proud of our staff during that especially difficult time.
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Review from Susan S (Mother of Child) published on 24 July 2020
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Reply from Mary Llewellin, Business Development Manager at Snapdragons Nursery Shirehampton
That's great to hear! Thank you so much for your review.
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Review from S B (Mother of Child) published on 1 July 2020
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Review from S W (Mother of Child) published on 2 January 2020
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Reply from Mary Llewellin at Snapdragons Nursery Shirehampton
Thank you so much for your lovely review. The team will be so happy to hear your kind comments.
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Review from L C (Mother of Child) published on 7 November 2019
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Reply from Mary Llewellin at Snapdragons Nursery Shirehampton
Thank you for your review. It's really useful to have feedback so that we can make improvements. We're so glad that the teething problems regarding your parent zone have been solved. We are very busy all day long with activities so I think we will work on our handovers to make sure that this is explained in full. We've recently terminated the cleaners' contract because we were very unhappy with the service so we're very confident that everything will be back up to our usual standard.
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Review from F H (Mother of Child) published on 21 October 2019
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Reply from Mary Llewellin at Snapdragons Nursery Shirehampton
Thank you for your lovely comments! It's great to know that you and your children have had such an amazing time with us.
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Review from Lisa J (Grandmother of Child) published on 4 September 2018
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Review from Hilda A (Mother of Child) published on 20 August 2018
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Review from Vivien D (Mother of Child) published on 13 August 2018
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The Review Score of 8.5 (8.500) out of 10 for Snapdragons Nursery Shirehampton is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.958 for Snapdragons Nursery Shirehampton is calculated as follows: ( (46 Excellents x 5) + (2 Goods x 4) ) ÷ 48 Ratings = 4.958
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.542 Points relating to the number of positive Reviews for Snapdragons Nursery Shirehampton is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 4 Positive Reviews ÷ 24 = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Snapdragons Nursery Shirehampton
Date: Friday 01 May 2020 More details
Recipient:
Snapdragons Nurseries Ltd
Date: Saturday 28 Sep 2013 More details
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