Brook Cottage Childcare Reviews (9)
Brook Cottage Childcare has a Review Score of 9.9 (9.891) out of 10, based on 9 reviews in the last 2 years. Over all time Brook Cottage Childcare has 9 reviews.
Review from Anna G (Mother of Child) published on 21 November 2024
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5.0 out of 5
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Review from Carys P (Mother of Child) published on 21 November 2024
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5.0 out of 5
We really struggled with a nursery previously and so choosing a new one was a scary process for us but the team and Brook Cottage really made us feel at ease.
Our little boy is so content and leaves
All of the team are so wonderful but we really have to thank three staff members in particular for making our boy feel so at home.
We are so happy we found Brook Cottage and would recommend it to anyone.
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Review from H C (Mother of Child) published on 21 November 2024
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5.0 out of 5
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Review from Lauryn W (Mother of Child) published on 14 November 2024
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5.0 out of 5
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Review from Katie B (Mother of Child) published on 13 February 2024
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5.0 out of 5
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Review from Joanne M (Mother of Child) published on 20 December 2023
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5.0 out of 5
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Review from Hannah H (Mother of Child) published on 5 December 2023
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5.0 out of 5
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Review from Jessica G (Mother of Child) published on 5 December 2023
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5.0 out of 5
As many parents do, I have very high standards for the daycare of my little boy and I can’t fault them one bit.
My family have got to know the Brook Cottage staff over the months my son has been there, I have seen him grow at home there, drop-offs no longer
I know he will have new experiences each day, I love seeing the pictures of the days tuff tray and am delighted when he brings his artwork home.
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Review from A R (Mother of Child) published on 5 December 2023
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5.0 out of 5
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Overview of Review Score
The Review Score of 9.9 (9.891) out of 10 for Brook Cottage Childcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.991 for Brook Cottage Childcare is calculated as follows: ( (107 Excellents x 5) + (1 Goods x 4) ) ÷ 108 Ratings = 4.991
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Brook Cottage Childcare is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 number of registered child places is 4, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.