Kiddi Caru Day Nursery Exeter, Matford Green

Yeoford Way, Matford Green Business Park, Exeter EX2 8AL
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9.9 145 Reviews
  • Kiddi Caru Day Nursery Exeter, Matford Green, Exeter
Kiddi Caru’s Exeter Matford Green day nursery and preschool provides families with flexible childcare solutions. Located on the Matford Green Business Park, the nursery is close to the Park and Ride car park and within easy access of the M5 and other major routes around Exeter.

The nursery environment has been carefully built and designed with children in mind and is filled with exciting, age-appropriate educational resources. Along with an outside area for children to explore and discover, they can stimulate their senses in the state-of-the-art sensory room.

The on-site chef provides fresh menus to suit all children and to ensure they have the energy to play and learn throughout the day.

The nursery is open 51 weeks of the year with a 45-week option as well as offering free days for children in preschool who are entitled to 15 and 30 funded hours.

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Care Provided by Kiddi Caru Day Nursery Exeter, Matford Green

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Nicola Lemon (Regional Support Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 100
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas to New Year
  • Parking

  • Ample parking with their own designated car park.


Kiddi Caru Day Nursery Exeter, Matford Green Reviews (145)

Total of 145, showing 21-40
9.9

Kiddi Caru Day Nursery Exeter, Matford Green has a Review Score of 9.9 (9.948) out of 10, based on 37 reviews in the last 2 years. Over all time Kiddi Caru Day Nursery Exeter, Matford Green has 145 reviews.

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Review from A D (Mother of Child) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our son here from another nursery and have been so impressed. Every room he has moved into has always been an easy transition and all of the staff go out of their way. The facilities and outside space of a purpose built nursery are great. We were so impressed we recommended Kiddi Caru Day Nursery
to family and now all the cousins get to spend extra time together.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, it's so lovely to hear that you and your family have had such a fantastic experience with us! We take great pride in our facilities and our friendly, knowledgeable team. They work so hard to build nurturing relationships with every child and provide a great variety of fun, engaging activities.


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Review from James K (Father of Child) published on 7 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've had our two boys attend the nursery now over the past five years, and I can't praise the team here enough. They really seem to care about the kids, and they challenge them on a daily basis. The food is really good, and they've got a great building and garden. All the staff are great. Couldn't
be happier.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, it's so lovely to read that you and your family have had such a fantastic experience with us! Thank you for taking the time to leave a review, it is very much appreciated.


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Review from E B (Mother of Child) published on 7 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves going to the nursery and the staff are very nurturing and the activities are varied and stimulating for him.
The food is good and the garden space is lovely and important to us. The stable management has helped with the running of this nursery.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, we are delighted to hear that your little one loves attending our nursery and is enjoying the great variety of activities on offer. Thank you for taking the time to leave a review, it is very much appreciated.


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Review from A S (Mother of Child) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to the nursery since she was approx ten months old. And due to the lockdown when she was just six months old, I was very conscious of how she would be, being left with complete strangers. She had barely seen family let alone meeting new people. I mentioned this to the manager,
who was extremely understanding and agreed we would do more settle sessions than normal. We started off with half an hour and built it up slowly until I went back to work. I won’t pretend by saying drop-offs were easy as they weren’t; however, the staff were superb, and I felt confident knowing once she had settled, she would enjoy her time there. The facilities are outstanding, and toys, different rooms and the garden are some of the factors which sold the nursery to me. It took my little girl a good few months to really settle, and unfortunately, that was at the time she was due to move rooms. Which leads me to my only negative, which would be the amount of times they are moved to a new room; she found that hard.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, thank you for taking the time to leave a review. It's lovely to hear that our team have been so helpful and supportive with helping your little one to settle in! They really go above and beyond for the children in their care.


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Review from H D (Mother of Child) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is always happy when I pull up the Kiddi Caru. She runs to the doors and is excited for her day. When I pick her up, her key worker is always descriptive of what she has done throughout the day. Looks of crafty activities and time in the garden. The use of the app is great so I can keep
an eye on what she is up to, how much she has slept and what she has eaten. Overall, a positive experience for all.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, thank you for taking the time to leave a review. It's great to hear that your little one is so happy here! Our team works hard to provide a variety of stimulating activities alongside our specially designed education programmes.


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Review from Courtney F (Mother of Child) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves coming to this nursery. The staff are above and beyond with her and on top of things. They always keep me updated with her progress - anything they’ve done for the day and what she’s eaten etc. Lovely nursery.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, thank you for taking the time to leave a review. It's so great to hear that your little one loves attending our nursery! Our team strives to get to know each individual child and build kind, caring relationships. Maintaining strong parent partnerships is so important.


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Review from Jo T (Mother of Child) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant nursery!
Both my children have attended Matford Green, and I have nothing bad to say about any aspect.
The staff are great and really care about your child (a lot of the staff still remember my first child even though they left three years ago).
The facilities are great but only marked
learning and resources as (four) as Covid impacted my first child’s “learning” as my oldest left just as they were getting to that age and my youngest yet to reach that point.
Communication is great, and the food is amazing! Definitely recommend!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, it's so lovely to hear that your family has had such a positive experience with us! Thank you for taking the time to leave a review, it is very much appreciated.


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Review from Wida B (Mother of Child) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been with Kiddi Caru at Matford for four years with my son, and now our daughter attends the nursery too. Even though this nursery was the best we have visited, all four years ago, over that time, they have continued to perfect their services. They have never failed to respond to calls and requests.
We always feel they know our children very well, and we have never gone unnoticed. Food is extremely well-balanced and nutritious. Kids always seemed to feel safe and cared for, knowing their environment and catering. The nursery has been extremely supportive of my son's transition to school and offers to communicate with the school directly to make sure they have got the best handover possible. When my daughter got serious health challenges, they went above and beyond to comfort us during the recovery process. Kiddi Caru has high standards for children’s health and safety. We are extremely grateful for their care and can highly recommend this setting.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, thank you for taking the time to leave a review. Our team really takes the time to get to know each individual child and form kind caring, relationships. Our nutritious nursery menus give children the chance to try a variety of tasty flavours and new textures.


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Review from E B (Mother of Child) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly and offer comprehensive updates on how the children have got on throughout the day. I like the app for live updates for naps/nappies/food etc. Parking can be tricky at busy times but generally ok.

Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, thank you so much for taking the time to leave a review. We are pleased that you and your family are happy with our services at Kiddi Caru Day Nursery in Exeter, Matford Green. We see the importance of keeping you informed of your child’s day and the milestones they are achieving. Therefore, we heavily invest in our app, so our families have a two-way interaction from nursery to home.


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Review from L W (Father of Child) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our girls have thrived under the care of this team. A well-led, dynamic and caring team. Each room takes time to individually get to know your child. The environment is safe and stimulating.
We have loved our choice of nursery and couldn’t have had higher praise for the dedication to our children.
Thank you.
Oh, and they both adore the hot pot!

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hello, we are so pleased to hear that both of your girls have thrived at nursery and your family have had a great experience with us. We really appreciate you taking the time to leave us a review, thank you. Your comments will be passed on to our nursery team.


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Review from Alice L (Mother of Child) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been at Kiddi Caru Day Nursery since he was just over a year old. The staff in every room have been wonderful with him and he has developed into a sweet, gregarious little boy under their care. The nursery organise many excellent activities for the children including taking them on outings,
looking after the guinea pigs, watching eggs hatch and caring for the chicks in the spring and currently a diversity education course which has been happening weekly with an outside company who have been teaching him all about the world and all the amazing cultures around it. The menu is excellent and they manage to get him to try things he would never consider at home. I would wholeheartedly recommend this nursery.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, thank you for taking the time to leave a review. Our friendly, supportive team works hard to provide a great variety of stimulating activities alongside our specially designed education programmes. All nursery meals are freshly prepared by our onsite chef and give children the opportunity to experience a range of flavours and textures.


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Review from Karlien B (Mother of Child) published on 31 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I thought that we would get a sales pitch at the nursery because we couldn't get much info without booking a viewing. Turns out there is no sales pitch because once you see the facilities, nothing else will come close. Also, the staff are super sweet. My kids love it there. It's amazing.

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, thank you for taking the time to leave a review. It’s so lovely to hear that our team’s efforts to go above and beyond has provided such a positive nursery experience for you and your family. We are pleased to learn that you are happy with our facilities and your little one is thriving at our nursery. Your comments will be passed on!


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Review from N R (Mother of Child) published on 31 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Great facilities. Brilliant staff updates from the day and advice for how to deal with certain behaviours on collection. Could use a few more parking spaces in the car park. Seem to do lots of creative activities which is great.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hello, thanks for taking the time to leave a review - its very much appreciated. We are so pleased to hear you're happy with your experience at our nursery. We will pass on your feedback to the team.


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Review from C W (Mother of Child) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I currently have two children at Kiddi Caru Exeter, Matford Green. I can’t emphasize enough what this team of incredible teachers and carers have done to support my family. We relocated from London in July, and since my children started in September they have provided nothing but support and kindness.
They are such a talented team, showing great enthusiasm when discussing the children and their development. They are all so professional, but on the same level are treating my family and I like members of their own. I can feel confident that my children are cared for every minute that they are at Kiddi Caru. They are fed nutritious meals, educated through arts, crafts, messy play and much more. They enjoy the generous outdoor space, with amazing playground facilities. The administration is second to none in terms of organisation and information provided. A great environment for the children to learn and play right the way up to preschool level. I can’t recommend Kiddi Caru Matford highly enough.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hello, we are so delighted to hear that you are pleased with your experience. Our nursery teams take such great care to curate these spaces to benefit the children and their development. Thank you for taking the time to leave a review, it is truly appreciated, and we will pass this on to the nursery team.


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Review from Claire E (Mother of Child) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve been really happy with this nursery so far. My child took a while to settle but is now really enjoying it, especially since moving to the Peepo room. I find it hard as a parent not being able to see what is going on behind closed doors and trusting someone unknown to look after your child especially
when they cry at drop off but I feel confident that she is well looked after. The staff are very informative about her day at pick up, it’s really lovely to know how she has got on and I really like using Famly to see what she has been up to, what she has eaten etc. It’s not the cheapest nursery but they do cover long days and offer a varied menu that also caters for allergies, they change her bum regularly and she comes home in dry clean clothes (I send her spare clothes in so she can get messy but I’m glad they change her to keep her comfortable). They have also been very good when she has needed medication. She’s only been there a few months but so far so good!

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hello, thank you for leaving us a review. We are pleased to hear that your little one has had a great time at our nursery so far. We will pass your feedback on to the nursery team.


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Review from N D (Mother of Child) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has only been at Kiddi Caru Day Nursery for roughly 3 months (nursery closure meant having to find a new one). I was a little nervous at first due to the number of children that would be in the Pre school. He was a little hesitant the first couple of weeks with a few tears (from both of us) but
he is thriving, the staff are just wonderful, thoughtful and caring. He has settled in so well, and I love seeing his little happy face when I pick him up. The facilities are lovely, all the modern bits and bobs. Beautiful outside setting with lots of space to explore. I love that they have resident animals to help teach the children. Everyone has been so amazing with us, and they all look so happy to be there. Thank you so much.

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, thank you for taking the time to leave a review. We are so pleased to hear that your little one is now thriving at nursery! Our friendly, supportive team really takes the time to build strong relationships with each child to ensure they're able to thrive at nursery. It is lovely to learn that you are satisfied with our facilities and level of care. It's fantastic to hear that our team's efforts have provided such a positive nursery experience for you and your family. Your comments will be passed on!


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Review from F T (Mother of Child) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent friendly team who are all brilliant at all times, my daughter has a great time each day. I love the fact that they have class pets too and have recently hatched baby ducklings. My daughter couldn’t stop talking about this!

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hello, we are so pleased to hear that your daughter has a great time at our nursery and enjoys interacting with their class pets. Thank you kindly for taking the time to leave a review, we will pass on your comments to the nursery.


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Review from Marcus D (Father of Child) published on 29 September 2022
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Overall Experience  Overall Experience 5.0 out of 5

Our daughter went to Kiddi Caru since she was one and a half, the development we have seen in her is absolutely incredible, all staff are polite, well presented and professional but also have the human personal touch and, most importantly, clearly care about the children's every need. We really got
the feeling that they would do anything and everything for the children, we loved the regular updates on the parent app. The site was safe, secure and maintain really well so you got the feeling that it is carried on throughout the building.
Matford Green really is a credit to the whole company, we are enrolling our newborn asap. Thanks again Matford Green team.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, thank you for taking the time to leave a review and for the kind words about our team. They are incredibly passionate about providing a fantastic nursery experience for every family.


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Review from Robin M (Father of Child) published on 28 September 2022
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Overall Experience  Overall Experience 5.0 out of 5

Excellent service and always felt my child was looked after, my daughter always came home happy and with lots of stories about the day and what was done and achieved. I would highly recommend Kiddi Caru to any parent looking for a safe and pleasant nursery. Well done and great work, thank you.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, thank you for taking the time to leave a review. It's fantastic to hear that your daughter had a great time with us! Our staff work hard to provide an excellent variety of activities and to deliver our specially designed education programmes.


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Review from Lynsey B (Mother of Child) published on 28 September 2022
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Overall Experience  Overall Experience 5.0 out of 5

Both of our daughters attended Kiddi Caru at Matford from around 11 months old and have now started school. Our eldest started when the nursery had just opened it's doors and we chose the setting because of the great facilities and fantastic outdoor space! When number two came along we didn't even consider
anywhere else. Apparently the food there is better than my cooking (if you trust a child's opinion!)
I never felt any hesitation in leaving my girls in the care of the team and on the (very rare) occasion, where one had a wobble, they were always patient and took the time to reassure the child that they were going to have a great day (which they always did!)
We are sad that our Kiddi Caru days are over, I would definitely recommend them to anyone looking for a nursery for their little ones! We miss you already!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Exeter, Matford Green

Hi, thank you for taking the time to leave a review. It's so lovely to hear that both of your little ones had a fantastic time with us! We take great pride in our facilities and our tasty, wholesome meals. Our kind, friendly and patient team works incredibly hard to ensure each child is happy and supported in our care. We wish them both the very best of luck at school!


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Current Review Score: 9.9 (9.948)

Overview of Review Score

The Review Score of 9.9 (9.948) out of 10 for Kiddi Caru Day Nursery Exeter, Matford Green is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.948 for Kiddi Caru Day Nursery Exeter, Matford Green is calculated as follows: ( (423 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 444 Ratings = 4.948

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Exeter, Matford Green is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Nicola

Nicola Lemon

Job Title: Regional Support Manager

Nicola feels very fortunate to have been working in the profession that she loves for Kiddi Caru Day Nurseries Group since 2003 and within the nursery since it opened in 2016 as Nursery Manager.


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