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Banana Moon Day Nursery Caversham has a Review Score of 9.8 (9.841) out of 10, based on 21 reviews in the last 2 years. Over all time Banana Moon Day Nursery Caversham has 66 reviews.
Review from Harry (Father of Child) published on 30 November 2020
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Reply from Ravi Mankoo, Director at Banana Moon Day Nursery Caversham
Thank you for your lovely review. We take pride in ensuring each family is cared for individually to ensure all personal needs are met. We like to treat the child like our own and for them to join our Banana Moon family.
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Review from Katie M (Mother of Child) published on 28 September 2020
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Reply from Ravi Mankoo, Director at Banana Moon Day Nursery Caversham
Thank you for your lovely feedback. It's lovely to hear how your son has grown in confidence. He is doing a wonderful job helping us settle in our newest children to our growing Banana Moon family. Our staff love to give our children opportunities to explore and discover new things.
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Review from Jerome C (Father of Child) published on 28 September 2020
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Reply from Ravi Mankoo, Director at Banana Moon Day Nursery Caversham
Thank you for your lovely feedback. We love looking after your little one. He is developing a little character of his own and we are enjoying being a part of his journey.
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Review from Alisha K (Mother of Child) published on 7 September 2020
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Reply from Ravi Mankoo, Director at Banana Moon Day Nursery Caversham
Thank you for your lovely feedback. We are so happy your daughter has settled.
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Review from Rebecca P (Mother of Child) published on 1 September 2020
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Reply from Ravi Mankoo, Director at Banana Moon Day Nursery Caversham
Thank you for your lovely feedback. It's lovely to hear that your children enjoy their days at 'school'. Our manager has been very focussed on building a strong team, and we feel we now have a consistent team that feel supported and that provide high-quality care and outcomes for our children.
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Review from Liz L (Mother of Child) published on 1 September 2020
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Review from Rebecca R (Mother of Child) published on 1 September 2020
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Review from Millay V (Mother of Child) published on 25 June 2020
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Reply from Jenna Wharton, Nursery Manager at Banana Moon Day Nursery Caversham
Thank you for your review. We like to get creative and become children ourselves when thinking of fun activities. We are like one big family, we were very happy when everyone came back from being away for such a long time!
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Review from Carmel S (Mother of Child) published on 25 June 2020
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Reply from Jenna Wharton, Nursery Manager at Banana Moon Day Nursery Caversham
Thank you for your review. Our main priority was to ensure all of our children felt settled and happy after returning from the lockdown, so it's lovely to hear your feedback.
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Review from Becky W (Mother of Child) published on 22 May 2019
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Reply from Ravi Mankoo at Banana Moon Day Nursery Caversham
Thank you for your lovely feedback. We are really pleased your daughter has settled in well and that we have been able to put your mind at rest. We very much look forward to seeing her develop at our setting.
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Review from M B (Mother of Child) published on 28 March 2019
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Reply from Ravi Mankoo at Banana Moon Day Nursery Caversham
Thank you for your lovely feedback. It's been lovely watching your son develop his confidence in speaking English. We are glad he enjoys eating the food that our very dedicated chef prepares daily for our children. Thank you for your continued support.
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Review from Theresa D (Mother of Child) published on 18 March 2019
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Reply from Ravi Mankoo at Banana Moon Day Nursery Caversham
Thank you for your honest feedback. It is wonderful to hear your positive comments on our staff. We are incredibly lucky to have dedicated and nurturing staff. They have loved looking after your son. We are looking to change our invoicing system in a few months and hope this will improve some of the administrative issues mentioned. We always strive to offer the best service and care to our children and parents and will continue to look to improve these further. We very much look forward to the opportunity to look after your daughter.
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Review from Harika S (Mother of Child) published on 6 March 2019
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Reply from Ravi Mankoo at Banana Moon Day Nursery Caversham
Thank you for your lovely review. We love looking after your daughter and have enjoyed watching her grow into a confident individual.
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Review from Sinead T (Mother of Child) published on 4 February 2019
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Reply from Ravi Mankoo at Banana Moon Day Nursery Caversham
Thank you for your wonderful feedback. The management and staff team have made lots of positive changes and we are so pleased they are being recognised. We are so lucky to have such supportive parents like yourself that have stuck by us during this period of transition.
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Review from Laura T (Mother of Child) published on 20 November 2018
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Reply from Ravi Mankoo at Banana Moon Day Nursery Caversham
Thank you for your lovely feedback. It's lovely to hear the new management team have made such a positive impact on the nursery, there's lots more to come!!
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Review from Robert SB (Father of Child) published on 15 November 2018
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Reply from Ravi Mankoo at Banana Moon Day Nursery Caversham
Thank you for your lovely comments. We love looking after your little boy.
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Review from B S (Mother of Child) published on 2 October 2018
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Reply from Carly Garrett at Banana Moon Day Nursery Caversham
Thank you for the review and I am pleased to hear your little one has settled in.
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Review from Burak C (Father of Child) published on 17 September 2018
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Reply from Ravi Mankoo, Director at Banana Moon Day Nursery Caversham
Thank you for your lovely feedback. We loved looking after him, he is a part of our Banana Moon family!
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Review from Vicky P (Mother of Child) published on 28 February 2017
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The staff quickly learnt her interests
I would not hesitate to recommend Banana Moon.
Reply from Samantha Pumffrey, Nursery Manager at Banana Moon Day Nursery Caversham
Thank you for your feedback. It's lovely to see how confident she is now and well she is progressing.
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Review from C A (Mother of Child) published on 27 February 2017
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Reply from Samantha Pumffrey, Nursery Manager at Banana Moon Day Nursery Caversham
Thank you for your feedback. We feel incredibly honoured to be able to be a part of her developing as a person.
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The Review Score of 9.8 (9.841) out of 10 for Banana Moon Day Nursery Caversham is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.841 for Banana Moon Day Nursery Caversham is calculated as follows: ( (217 Excellents x 5) + (28 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 251 Ratings = 4.841
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Banana Moon Day Nursery Caversham is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 number of registered child places is 14.8, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2016
I am a fully qualified Nursery Manager with over 15 years of experience in the Early Years sector. I have been with Banana Moon for 4 years since the Nursery opened back in 2016.
I qualified as a nursery nurse in 2009. I have lived and worked in Reading since leaving school and have worked in 2 Nursery settings at that time. I am a very dedicated individual to the companies I have worked for. I pride myself to ensure that the Nursery continues to improve and make positive changes to keep it fresh and exciting for the children, parents and staff.
Working together with parents is key to ensuring each individual child’s needs are met, and I find it so rewarding watching the children grow and develop in an environment I have helped to create with my team by my side.
Job Title: Nursery Cook
Joined: 2016
I'm Carolyn and I have worked as a chef for the past 15 years. I was head chef in a residential home for the elderly before being employed by Banana Moon. I've been at Caversham for over 3 and half years. I have had experience in many dietary requirements and I'm familiar with allergens. In my spare time I like to make celebration cakes and all forms of baking.
Job Title: Teenie moons room leader
Joined: 2019
Hi, my name is Munna. I have 13 years of experience working in childcare. I hold a Level 3 NVQ in Childcare. I have 2 older daughters of my own. I work with the Teenie Moons.
Job Title: Assistant Cook
Joined: 2020
Hello,
I'm Tina. I have worked with children for the last 16 years, I was a cook at a school in Lower Early and also the netball coach and I also taught the children to cook. I have found it a happy family experience. In my spare time, I like to cross stitch and I like to get arty! I have 2 grown-up girls.
Job Title: Level 2 Practitioner in the Teenie moons
Joined: 2018
Hi, my name is Iqra, I work in the Teenie Moons. I am Level 2 qualified. I have been with Banana Moon for 6 years. In my spare time, I enjoy spending time with my family and friends.
Job Title: Nursery Practitioner
Joined: 2022
My previous role was a primary school teacher in Mauritius. I have worked at Banana Moons for 2 years. I work with the Full Moons and I provide French Lessons.
Job Title: Mini Moons Room Leader
Joined: 2022
I am level 3 qualified and I work with the Teenie Moons. I have worked at Banana Moons for 2 years. I have got 8 years experience.
Job Title: Deputy Manager
Joined: 2022
I am level 3 and I have 14 years experience. I have been with Banana Moon for 2 years.
Job Title: Room leader in Full Moons
Joined: 2022
I am Level 3 and I work alongside Devi in the Full Moons. I have got 22 years experience.
Job Title: Deputy manager
Joined: 2024
I am level 3 qualified and have worked in childcare for 17 years. I have been at Banana Moons since April this year.
Job Title: Baby Moons room leader
Joined: 2023
I have worked for Banana Moons since Sept 2023.
Job Title: Level 3 apprentice
Joined: 2021
I have worked at Banana Moons for 3 years. I work alongside Jade in Baby Moons
Job Title: Level 2 apprentice
Joined: 2024
I have worked at Banana moons Since February this year. I work in Teenie moons.
Job Title: Level 3 preactitioner
Joined: 2024
I have worked in childcare for many years. I work in Baby Moons alongside Munna.
Job Title: Mini Moons room leader
Joined: 2024
I have worked in childcare 10 years. I work alongside Lauren in Minin Moons and have worked at Banana Moons Since June 2024
Job Title: Nursery Practitioner
Joined: 2024
Layla joined the team in July 2024. She is qualified Level 6 and works in our Mini Moons room.
Job Title: Nursery apprentice
Joined: 2024
Isobel joined us in November 2024. She is currently doing her level 2 training. She works in our Mini Moons room
Job Title: Nursery Practitioner
Joined: 2023
Delehn works in our Mini Moons room. She has recently completed her Level 2 and is going on to do her level 3 training with us.
Job Title: Nursery practitioner
Joined: 2023
Maria has worked for us since July 2023. She works alongside Catherine in our Full Moons room.
Job Title: Nursery practitioner
Joined: 2023
Nathan has worked with us since December 2023. He works in our Full moons toom.
Job Title: Level 3 Trainee
Joined: 2024
Becky started with us in June 2024. She is currently training and works in our Mini moons room.
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