My Sunshine Day Nursery & Pre-School Mortlake

35 Lower Richmond Road, Mortlake, London SW14 7EZ
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9.4 61 Reviews
My Sunshine Day Nursery & Pre-School acquired this nursery in January 2018 and have made significant upgrades to all operational aspects of the setting.

High-quality staff have been hired and a comprehensive internal and external refurbishment has been completed in May 2018.

Upgrades - included room layouts, age-specific specialist furnishings, code-operated entry gates, interactive learning tools, a new garden area for Babies and Toddlers and a outdoor balcony for Pre-schoolers. The setting uses a software platform (Famly®) that allows on-line parental access to the child's activities and learning journey 24/7.

My Sunshine Day Nursery & Pre-School offer Ofsted registered full-day wraparound care for all children aged from 3 months to 5 years.

Extra-curricular activities include Mini Rackets; Sporty Minis (PE), Eldery Care Home visits (Pre-School), Hartbeeps and French lessons for all room settings.
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Care Provided by My Sunshine Day Nursery & Pre-School Mortlake

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Daniella Heath (Nursery Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 52
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for My Sunshine Day Nursery & Pre-School Mortlake

  • £108 per 10 hour day


  • Parking
  • No parking on-site. Unmetered parking is available on Lower Richmond Road.


My Sunshine Day Nursery & Pre-School Mortlake Reviews (61)

Total of 61, showing 21-40
9.4

My Sunshine Day Nursery & Pre-School Mortlake has a Review Score of 9.4 (9.443) out of 10, based on 8 reviews in the last 2 years. Over all time My Sunshine Day Nursery & Pre-School Mortlake has 61 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My Sunshine is a loving, safe, and stimulating environment. It’s very well-run, with management and staff that care. The learning and social aspects are fantastic, my son loves going each day and comes home with a huge smile. Thank you for providing a home away from home!

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Overall Experience  Overall Experience 5.0 out of 5

We are so so pleased with the care that My Sunshine is providing.
My little girl became so much more confident since starting nursery. She absolutely adores all her teachers!
Highly recommend My Sunshine Day Nursery! Bravo and well done! And thank you so much for your hard work.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful nursery. My twins are extremely happy here which is so good. The children regularly have different activities. My twins are ways happy to attend. Each day they ask if is time for them to go to nursery.
The management and staff team are superb! Always approachable, honest and committed to
their work my children love them.
Highly recommend this nursery. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I can’t heap enough praise on the whole team at My Sunshine. They are so professional in their communications. They are all clearly dedicated to the children. The array of different activities each week is superb. Our daughter absolutely loves it there. We wouldn’t go anywhere else.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring and friendly. Activities are so varied and entertaining. The app keeps us updated throughout the day on all their activities and we see plenty of photos. Our daughter seems very happy here.

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Overall Experience  Overall Experience 5.0 out of 5

My second child is about to graduate from My Sunshine and I cannot wait to have my third discovering the wonderful world they are setting for them there. As such, the nursery becomes better and better every year, it’s been fabulous to see what they have been offering the children, how happy they are
to go and how ready they are for school when they finish their time in preschool.

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Overall Experience  Overall Experience 5.0 out of 5

We’ve had a fantastic experience at My Sunshine Day Nursery. We sent our baby at 7 months of age and were worried he was little and it would take a while for him to settle in. But the staff were incredible and we are so amazed and proud of his development over the last 3 months. Nothing is too much
trouble and he absolutely loved going to nursery and seeing the staff and his friends. They do incredible activities from obstacle courses to messy play and outdoor time in the garden. Highly recommend!

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Overall Experience  Overall Experience 5.0 out of 5

My son has been so happy and has had an excellent development since being in the hands of a very very capable, knowledgeable, loving and warm staff at My Sunshine Nursery. He is always smiling going in and coming out. The nursery is extremely organised and has very clear plans in terms of what children
will be doing week to week (per-school) a lot of fun learning, a lot of interactive plays and always something new to keep them excited. We have our second one on the way and have no doubts that we want him to go to my sunshine too.

Reply from Harriet Ballardie, Manager at My Sunshine Day Nursery & Pre-School Mortlake

Thank you for your wonderful feedback.
Best Wishes Harriet


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Overall Experience  Overall Experience 5.0 out of 5

I love the nursery a lot, considering the amount and richness of activities they have with a great focus on children development. My son enjoys going there, there is a park nearby where children have outdoor activities, there is a good balcony at the facility where they can have fun during bad weather
day. All news and activities are reported by the app Famly.

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Overall Experience  Overall Experience 5.0 out of 5

Our little girl loves it here! The team do so many activities with her, and they also give her lots of love and affection. What is clear too (unlike other nurseries I have seen) is that the team genuinely seem to enjoy their job and always have a smile on their face! We also love that we can log in
to their app throughout the day and see what she’s been doing as well as receiving twice daily photo updates. Plus the meals she gets are so varied; she is definitely broadening her palate!

Reply from Harriet Ballardie, Manager at My Sunshine Day Nursery & Pre-School Mortlake

Thank you so much for your review! Best Wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been with My Sunshine Day Nursery & Pre-School since 2018, and he absolutely loves it! His day is filled with an abundance of fun, learning and special activities interspersed by delicious and nutritious meals. The staff are lovely with a genuine level of care for all the children, while
meticulously following and encouraging their development.

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Overall Experience  Overall Experience 5.0 out of 5

Our 11-month-old son joined My Sunshine in July and has loved every minute. The team have been incredibly professional with COVID and information flows have been excellent. The nursery easily accommodated our request for a quick onboarding process due to work commitments and our son settled in very
quickly. The nursery workers are all fantastic and our son is smiling as he arrives at the gate each morning and when we pick him up each afternoon. The range of fun activities he gets up to each day are more than I could ever think (or be able) to recreate at home. A really special little nursery. Would thoroughly recommend.

Reply from Harriet Ballardie, Manager at My Sunshine Day Nursery & Pre-School Mortlake

Thank you very much for your wonderful feedback. We love having you as part of our nursery community.


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Overall Experience  Overall Experience 5.0 out of 5

We count our lucky stars we found this nursery. We had put our son down for several other nurseries and decided to wait a little longer for an available place at My Sunshine and honestly it was the best decision we ever made.
Our son absolutely loves it there and the carers are all fantastic. Every
single detail of his day, from what he eats to when he sleeps is logged in real time on the nursery app, as well as lots of photos twice a day, all of which makes us feel like we really understand what our little boy has got up to during the day. I just wish they had a primary and secondary school so he never had to leave.

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Overall Experience  Overall Experience 5.0 out of 5

Our son absolutely loves going to this nursery. All the staff are attentive and show a lot of care to him. The way they share detailed updates on activities and his development with us via the nursery app is exceptionally good - we always look forward to our twice-daily dose of pictures and updates
on what our son has been up to. Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

My child has attended My Sunshine for over one year in the Baby and Toddler rooms. My child loves it there, eats very well (but is very picky at home) and has lots of fun as shown by the twice-daily reports I receive. Staff are amazing and very nurturing. They are also very responsive with requests
and messages sent during the day.

Reply from Harriet Ballardie, Manager at My Sunshine Day Nursery & Pre-School Mortlake

Thank you for your amazing feedback; we love having your little one with us at My Sunshine!


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Overall Experience  Overall Experience 5.0 out of 5

Our child has been attending My Sunshine Day Nursery for over a year now. We are extremely happy with the care which he receives from the team, as well as the relationships formed between staff and children. Our child comes home happy, smiley and chirpy every day he attends. It is a pleasure to deal
with My Sunshine Day Nursery and they cannot do enough to ensure the wellbeing of all the children who attend. It's lovely to see the friendships forming between all the children and this is a result of the manager and her team creating a safe, nurturing and welcoming environment for all to thrive in.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend the manager and her lovely team highly enough. They are always available to answer any queries or concerns you have about your child in a nurturing and caring manner. The App works seamlessly to ensure you are always in touch with each other and know what your children are up to.
They take the time to get to know each individual child and parent and it really feels like one big family. My boys are so happy with the team and I trust them implicitly. They always go above and beyond in ensuring that everyone is happy, healthy and thriving.

Reply from Harriet Ballardie, Manager at My Sunshine Day Nursery & Pre-School Mortlake

Thank you for your lovely feedback. It is a pleasure looking after your boys.


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Overall Experience  Overall Experience 5.0 out of 5

We've been meaning to submit a review for My Sunshine Day Nursery; the manager and her team for some time. Our daughter has just turned two and has been going to the nursery starting at three days a week in the baby room from 11 months old and going up to five days as my hours at work have increased.
With no family nearby and both my husband and I having busy jobs, we really could not be happier with our daughter's safety, health and development in the hands of the staff at My Sunshine five days a week. She loves the activities - Hartbeebs, French lessons and recently tennis lessons mean she is getting so much exposure to a wide range of everything and her language and communication skills are fast developing. She also has strong bonds with key workers and fellow playmates. We love the app, so we can always track her daily development and activities through pictures and feedback from staff. Keep it up team! It's worth the longer walk to nursery most days than other local nurseries in our area.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely delighted with My Sunshine Nursery. Our daughter (aged three) is very happy there. I love the way that additional resources are brought in to add variety to the days e.g. heartbeeps and gym classes in the park, also regular visits to the nursing home. There is a lovely structure to the day
and there are lots of activities/themes to keep the children occupied. The staff are friendly and welcoming. They provide useful information at the end of each day. The app is also very informative. I would definitely recommend My Sunshine Nursery.

Reply from Harriet Ballardie at My Sunshine Day Nursery & Pre-School Mortlake

Thank you for your wonderful feedback.
Best Wishes
MSDN Team


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Overall Experience  Overall Experience 5.0 out of 5

The manager and her team create a wonderful environment for little ones to spend time in. My son loves going to nursery and was able to bond with all the staff.
Going back to work was made so much easier by knowing how happy and how well cared for my little one was at My Sunshine.

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Current Review Score: 9.4 (9.443)

Overview of Review Score

The Review Score of 9.4 (9.443) out of 10 for My Sunshine Day Nursery & Pre-School Mortlake is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for My Sunshine Day Nursery & Pre-School Mortlake is calculated as follows: ( (84 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.569 Points relating to the number of positive Reviews for My Sunshine Day Nursery & Pre-School Mortlake is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 number of registered child places is 10.4. 8 Positive Reviews ÷ 10.4 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

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Harriet Ballardie

Job Title: Nursery Manager

Joined: 2018

BA Hons in Childcare with a focus on special needs