My Sunshine Day Nursery & Pre-School Mortlake

35 Lower Richmond Road, Mortlake, London SW14 7EZ
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9.4 61 Reviews
My Sunshine Day Nursery & Pre-School acquired this nursery in January 2018 and have made significant upgrades to all operational aspects of the setting.

High-quality staff have been hired and a comprehensive internal and external refurbishment has been completed in May 2018.

Upgrades - included room layouts, age-specific specialist furnishings, code-operated entry gates, interactive learning tools, a new garden area for Babies and Toddlers and a outdoor balcony for Pre-schoolers. The setting uses a software platform (Famly®) that allows on-line parental access to the child's activities and learning journey 24/7.

My Sunshine Day Nursery & Pre-School offer Ofsted registered full-day wraparound care for all children aged from 3 months to 5 years.

Extra-curricular activities include Mini Rackets; Sporty Minis (PE), Eldery Care Home visits (Pre-School), Hartbeeps and French lessons for all room settings.
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Care Provided by My Sunshine Day Nursery & Pre-School Mortlake

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Daniella Heath (Nursery Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 52
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for My Sunshine Day Nursery & Pre-School Mortlake

  • £108 per 10 hour day
  • Parking

  • No parking on-site. Unmetered parking is available on Lower Richmond Road.


My Sunshine Day Nursery & Pre-School Mortlake Reviews (61)

Total of 61, showing 41-60
9.4

My Sunshine Day Nursery & Pre-School Mortlake has a Review Score of 9.4 (9.443) out of 10, based on 8 reviews in the last 2 years. Over all time My Sunshine Day Nursery & Pre-School Mortlake has 61 reviews.

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Review from Kelly V (Mother of Child) published on 15 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at My Sunshine for the last nine months and it's been a great experience. The staff are all so engaged, knowledgeable and make such an effort to make activities fun and interesting for all the children. I can't recommend the manageress and her team enough.

Reply from Harriet Ballardie at My Sunshine Day Nursery & Pre-School Mortlake

Thank you for your review and kind words. Very much appreciated by me and my team. Nursery manager


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Review from Jessica S (Mother of Child) published on 15 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started nursery in September and he and I couldn’t be happier. I highly recommend it. Not only are the staff highly competent and caring but the provision is excellent and the curriculum enhancement is really impressive: outside sports coaching, weekly drama, French, visits from interesting people
and agencies, visits to the local elderly care home and regular visits to the library. It is very well run by the owner and communication is excellent.

Reply from Harriet Ballardie, Nursery Manager at My Sunshine Day Nursery & Pre-School Mortlake

Thank you for your review and kind words. Very much appreciated by me and my team. Nursery Manager.


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Review from R P (Mother of Child) published on 20 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Sunshine Day Nursery is truly excellent, from staff to facilities, it is a fun and friendly environment and my son loved it from day one. The activities organised for the children are great and every day is different. The updates on the app are really detailed, there are details on everything from
the food eaten to what they did in the day together with some lovely pictures, which is really lovely. The staff are really amazing and we couldn’t praise them more. Our son loves going there every morning, we know he is well looked after and happy while we’re at work. Thank you!

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Review from Lewis E (Father of Child) published on 5 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have moved our daughter into My Sunshine Day Nursery & Pre-School Mortlake full-time after initially just having a day a week there as her other nursery couldn’t accommodate the extra time.
The staff are wonderful and highly qualified, the environment is so positive with endless activities and
excursions and our daughter looks forward to going every day.
A special mention for the food as well, she clears her plate every day and loves trying new things now!
Can’t recommend My Sunshine Day Nursery highly enough!

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Review from Claire M (Mother of Child) published on 17 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with the level of care that my son receives at My Sunshine Day Nursery, Mortlake. All the staff are caring and there is a wide range of activities to keep the children entertained and to continually develop them. A lovely environment, healthy and varied food and continual updates
via an app so that we can see how the day is progressing. Would recommend this nursery with no hesitation.

Reply from Harriet Ballardie at My Sunshine Day Nursery & Pre-School Mortlake

Many thanks for your lovely feedback.


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Review from Rosy M (Mother of Child) published on 27 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our four-year-old has been here for four months, as a family, we are really happy.


They always welcome her with a big smile. Her room leader is always there and is really flexible and friendly. This has been key to my daughter’s ability to adapt quickly.


We receive a very detailed report from

the room leader in person on collection. There are two more weekly reports (one from her teacher, one from the manager) through the app by the end of the week. We receive the nursery report by the end of the month. All together this makes communication so effective.


The activities are very varied, on her three full days she gets a visit to a retirement home (which she loves), French lessons, singing sessions with an external company plus the usual nursery activities such as visiting the local playground. One of our favourite activities as a family is choosing the ‘show and tell’ objects for the letters of the week.


The facilities are great and the food is yummy and healthy!


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Review from Sylwia S (Mother of Child) published on 26 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son joined My Sunshine since the very beginning (he was already there before this manager took over the business) what can I say? My little boy absolutely loves this nursery and all staff so do we. The staff and management are amazing very approachable and professional. We trust them 100% and we
know that he will be looked after. The communication between staff and parents is great I love the app so I can see what they did during the day. I witnessed all transformations the nursery went through and all I can say that it's been done to a very high standard by someone whose passion is to look after the children from new furniture to a new management and owners. I highly recommend My Sunshine to every parent who wants a quality childcare.

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Review from Craig R (Father of Child) published on 17 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing! We could not be happier!
This nursery is so good, from the first initial chat and show around with the owner to our little boys first day and development thereafter. The staff and particularly our son's key worker are brilliant. Really caring and passionate and genuinely care about the children
in such a nice way.
I love the fact the nursery is owned and managed by the same person, you can tell she loves what she does and this really does make a difference. It's doesn't just feel like a process like most of the others we looked into.
Cannot recommend the nursery enough!

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Review from Nicola T (Mother of Child) published on 31 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

FANTASTIC nursery! My daughter started here at ten months old and she has settled in very well thanks to the brilliant team at My Sunshine Day Nursery. She has gone from strength to strength over the last couple of months as a result of the individual attention and the group stimulation she receives
at nursery. The staff are absolutely brilliant - professional, caring, engaging and very energetic. I could not have asked for a better nursery, and I would highly recommend this nursery!

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Review from Esme P (Mother of Child) published on 28 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is 13 months and is in the baby room. She has been there for 2 months.


We could not be happier with the nursery and the team. I feel very comfortable leaving my daughter there 4 long days a week. All of the staff are so lovely and caring. There is a real sense of stability within the

team. The owner really knows what she is doing.


My daughter absolutely loves her key worker, and it seems to be very much reciprocated. They have a lovely bond!


My daughter is happy to be dropped off in the morning and in the evening she does not seem to want to leave sometimes! The nursery has made going back to work so much easier!


The App the nursery uses as a communication tool is fantastic! You can check how much sleep your little one has had and whether they have eaten well during the day. The photos of what they have been up to are really something to look forward to during the working day.


I cannot rate the nursery highly enough. I am so grateful we found it!


Reply from Harriet Ballardie at My Sunshine Day Nursery & Pre-School Mortlake

Thank you for your wonderful feedback.


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Review from Veronique C (Mother of Child) published on 27 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has amazing and caring staff that makes all the difference. I experienced much larger nurseries and My Sunshine Day Nursery is the best by far! I would highly recommend it.

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Review from Katie D (Mother of Child) published on 24 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is very happy at My Sunshine Day Nursery. All of the staff are welcoming and are committed to caring for the children. There are a wide range of activities each week and the nursery are very good at celebrating different cultures. The facilities have been refurbished to a high standard and
my little one always eats the homemade meals provided. I would highly recommend.

Reply from Harriet Ballardie at My Sunshine Day Nursery & Pre-School Mortlake

Thank You so much for your wonderful feedback.


Best Wishes.


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Review from Eveline R (Mother of Child) published on 21 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely nursery with a very pleasant atmosphere. My son settled there within a week and is a happy cheerful boy every time I pick him up. The staff is brilliant and takes very good care of the babies. I can’t recommend this place enough! 5 big stars

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Review from Kim S (Mother of Child) published on 27 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am absolutely thrilled with My Sunshine nursery. The nursery manager and her team are simply amazing with my daughter and are so lovely when I have questions or advice.
My daughter moved from Babies to Toddlers with no problems and is thriving and happy.
I visited a number of local nurseries but
as soon as I walked into My Sunshine, I knew it was the one for us! The indoor and outdoor space is fantastic and the nursery manager and her team are friendly and very professional. They are so efficient with the Famly APP and update it all the time with meals, activities and photos. I trust them 100% with my daughter which makes my working day much easier.
I know my daughter is safe and happy which makes me feel happy too!
I’ve already recommended My Sunshine to my local friends, you should definitely meet the nursery manager and the assistant manager if you’re trying to find a nursery place!

Reply from Harriet Ballardie at My Sunshine Day Nursery & Pre-School Mortlake

Dear Kim,


Thank you for your wonderful feedback, we love having you as part of our Nursery Family.


Nursery Manager


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Review from Lucy H (Mother of Child) published on 16 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came across My Sunshine walking past. I went in to enquire, met the nursery manager and had a really lovely conversation with her. She's the first nursery manager I'd met who was genuinely passionate about her business. She shared all her plans and ambitions for the nursery which she'd recently taken
over. I walked away knowing she was the right person to be doing this, impressed by her motivation and desire to create a fantastic experience. She's made this a great nursery. All the plans she had at the beginning have been rolled out. The staff are friendly and welcoming. The communication is impressive - online portal where photos/newsletter/activities are posted. A welcoming and approachable place with quick responses to questions makes it all easy. I'd definitely recommend this nursery over any other ones in the area. It supersedes all of them in terms of the staff, the equipment, the variety and the communication. Thank you My Sunshine - you are the best secret! Happy baby who's loved it!

Reply from Harriet Ballardie at My Sunshine Day Nursery & Pre-School Mortlake

Dear Lucy


Thank you for such a fantastic review. It has been a pleasure settling you and your family into the nursery and I look forward to many years of partnership.


Best Wishes the manager and team.


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Review from Louisa D (Mother of Child) published on 6 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my sons love My Sunshine Nursery. They are really engaged, have a fantastic time and learn loads. They always talk about what they've done, and the good communication between nursery and parents means that we get a great understanding of what they've been up to.


I would thoroughly recommend

the nursery. The staff are amazing and really care.


The boys always ask when they're next going!


Reply from Harriet Ballardie at My Sunshine Day Nursery & Pre-School Mortlake

Thank you for your lovely comments. We look forward to seeing you soon. Best Wishes, Harriet.


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Review from Samantha C (Mother of Child) published on 24 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loved going to nursery, the staff were amazing and built up a good relationship with my daughter.
The three days she attended nursery, they did a lot: art, music, baking, small world play, role play, the list goes on.
Would definitely recommend this nursery to whoever is looking
for a nursery to send their child.
Staff encouraged independence and kept a daily log of all that my daughter had done during her time, so I was able to see and talk to her about it when I got home from work.


We started at the nursery as it had just changed management and the change in the building/rooms/ outdoor space was incredible. They had changed everything to suit the needs of the different age groups they cater to, babies, toddlers and preschool.


Reply from Harriet Ballardie at My Sunshine Day Nursery & Pre-School Mortlake

Thank you for your wonderful feedback.


Kind Regards


The My Sunshine Day Nursery & Pre-School Team


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Review from Lola A (Mother of Child) published on 24 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter spent 3 years in the nursery and I have not regretted it at all, it was one of the best decisions I have ever made, she is a very confident young girl and very intelligent and that's because My Sunshine Day Nursery & Pre-School go the extra mile to teach the children in their care. They
also have a very dedicated team working with the kids.


My daughter loved every minute of being in the nursery and would miss the place so much, but its now time for her to start reception this September.


Reply from Harriet Ballardie at My Sunshine Day Nursery & Pre-School Mortlake

Thank you for your wonderful feedback. We are going to miss you all.


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Review from Jana R (Mother of Child) published on 21 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter is very happy at the nursery, she loves her teachers and the teachers are very approachable for parents. I like that she is always busy experiencing various fun activities while at My Sunshine’s.

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Review from Graeme M (Father of Child) published on 24 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child loves going to the nursery. She speaks about the staff all the time at home. We really love the Famly platform which allows me to keep up to date about my child throughout my working day which puts me at ease.

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Current Review Score: 9.4 (9.443)

Overview of Review Score

The Review Score of 9.4 (9.443) out of 10 for My Sunshine Day Nursery & Pre-School Mortlake is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for My Sunshine Day Nursery & Pre-School Mortlake is calculated as follows: ( (84 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.569 Points relating to the number of positive Reviews for My Sunshine Day Nursery & Pre-School Mortlake is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 number of registered child places is 10.4. 8 Positive Reviews ÷ 10.4 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (1)

Top 20 Nurseries London 2019

Recipient: My Sunshine Day Nursery & Pre-School Mortlake

Date: Tuesday 30 Apr 2019 More details

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Meet the Team (1)

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Harriet Ballardie

Job Title: Nursery Manager

Joined: 2018

BA Hons in Childcare with a focus on special needs

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