Bright Horizons Farnham Day Nursery and Preschool

Wilkinson Way, Farnham GU9 9FA
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9.9 77 Reviews
  • Bright Horizons Farnham Day Nursery and Preschool, Farnham
Bright Horizons Farnham Day is a beautiful nursey offering outstanding care to children aged 3 months to 5 years.

Located on Wilkinson Way, between David Lloyd Farnham and Farnham Rugby Club, the nursery offers on-site parking and a buggy storage area, ensuring drop-off and pick-up times are as safe and convenient as possible.

They have rooms that are dedicated to all ages, to support your child’s individual development.

The separate baby room for children up to 18 months old offers age-appropriate toys and their own baby garden to explore the outdoors in a safe and fun environment.

In their preschool room, the little explorers are encouraged to be independent while still being guided, and when the time comes for them to join the ready-for-school room, the children will be taught the skills to further support them and their parents with the important transition to school.

The nursery’s garden is a beautiful expansive outdoor area designed for all ages to play in a safe environment with a sheltered sandpit and a climbing frame. The nursery also boasts a cornered off area for their four chickens. The children love patting the friendly chickens and learning how to look after them.

At Bright Horizons they understand the importance of community enrichment and take the children on regular walks to enjoy and become familiar with their local surroundings. They also visit local nursing homes on a fortnightly basis, with youth and wisdom both benefiting and learning from each other.

The team would love to meet you and your family. Book your personal tour today.

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Care Provided by Bright Horizons Farnham Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Tracy (Nursery Manager )
  • Number of Childcare Staff
  • 40
  • Total Places for Children
  • 99
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays and one week over Christmas

Bright Horizons Farnham Day Nursery and Preschool Reviews (77)

Total of 77, showing 41-60
9.9

Bright Horizons Farnham Day Nursery and Preschool has a Review Score of 9.9 (9.882) out of 10, based on 24 reviews in the last 2 years. Over all time Bright Horizons Farnham Day Nursery and Preschool has 77 reviews.

Overall Experience

  • 67
  • 8
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Date Published

77
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Review from Eleanor P-W (Mother of Child) published on 12 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son started at 11-months, and we immediately knew we had made the right choice. The staff have gone over and above their roles to ensure he settled in and even napped! The staff have always been welcoming and give lovely feedback at handovers - we also enjoyed seeing his learning story and having
his first parents' evening!
They seem to have a good balance between organised activities and free play with our son being able to potter as he likes, but being given the chance to do more creative activities. The facilities and outdoor space are excellent, and the chef does a fantastic job (she is a particular favourite with our son as she is the bringer of bananas!).
They have managed all the transitions in a thoughtful manner and kept us informed during the COVID-19 closures.

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Review from Helen A (Mother of Child) published on 3 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending since the age of 2 and will be leaving for school next month.
Bright Horizon Farnham is a fantastic nursery. I have used 3 nurseries for my 2 children due to moving house and this has been the best. The quality of the staff has been outstanding and made a real difference.
They really care about your child, get to know - well and then support them. Feedback and 2 way communication is good and allows your child to develop.
The addition of the schoolroom for those leaving for school has been exceptional. The activities and ability to focus for these older children has really allowed my daughter to come on with a noticeable difference. She is truly ready for school.
I can’t thank the nursery enough for the care, And support given. I am so pleased I made the move to Bright Horizons and I thoroughly recommend.

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Review from A J (Mother of Child) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Very disappointed with this nursery despite several recommendations from local parents. Disinterested manager throughout the tour and registrations. The facilities look fantastic but the children weren’t engaged and several were very upset. The settle in period was disorganised. No one seemed to know
we were coming and nothing was ready. My child seemed happy there so we decided that that was more important but the communication through COVID19 has been horrendous so we have withdrawn our child. I would not recommend this nursery.

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Review from P M (Mother of Child) published on 30 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter was new to the room, just moved from a different room. They welcomed her and were very friendly.

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Review from R H (Mother of Child) published on 30 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care and attention offered at Bright Horizons, Farnham. My daughter has been with the nursery over a year and has learnt so much and become a confident young girl.

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Review from Charlotte H (Mother of Child) published on 30 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son always comes home happy and tells me about what he has done and who he has played with. I am impressed with different learning activities and interaction with the staff. Very energetic, supportive, and caring.

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Review from S L (Mother of Child) published on 30 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I are very pleased with how the nursery here is run. My child is in a very stable and happy environment in his room. The staff continuity has been amazing and it has benefited his learning and development. He has varied and interesting days every day at nursery and the staff always make
sure that he is learning and progressing through his early years' development. We particularly like the outside space and open doors at this nursery.

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Review from Alexandra B (Mother of Child) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to all the staff at the Farnham Bright Horizons nursery. Our son absolutely loves going to nursery and that makes it so much easier. The staff members are very caring, they all seem to know our son by name and you get the feeling that everyone works well together to create a harmonious,
carefree environment for our children. I love the events they do with the kids, arts, crafts, yoga, outdoor play, fancy dress events, PJ day. There is always something fun going on. I am half American so I was really touched when they did a special craft for our son for Thanksgiving. I especially appreciated that the nursery was open between Christmas and New Years as I had to work so it was amazing to have that support, with the nursery even being open normal hours on Christmas eve. The staff are friendly and conscientious, always sharing information on development, behaviour and achievements and keeping us informed on any concern. Thank you again for all your hard work.

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Review from Charlotte C (Mother of Child) published on 20 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Our son went to this nursery from the age of nine months to 20 months. The baby room was fantastic but as soon as he moved into the Discovers room, the quality of care went downhill. We faced many problems in this room which resulted in us having to leave the nursery. We tried to work with the management
and staff to resolve the issues but after multiple meetings, we got nowhere. Our son was bitten four times in three days by the same child in his room, their solution was to move our son into a different room. This upset his routine and instead of them working to fix the issue they took the easy route which was to move our son as they didn't want to single out the other child. We were also disappointed by the turnover of staff, our son had multiple key workers making the scheme worthless. There were very few structured activities and children always seemed to be crying when I picked up my son. The quality of food was poor and the evening "tea" was always sandwiches, again taking the easiest/cheapest option.

Reply from Joel at Bright Horizons Farnham Day Nursery and Preschool

We are sorry to hear that you were unhappy with your experience at the setting. I have passed your feedback on to the nursery management team to look into.
In the meantime, if you would like to discuss your concerns with us further then please email your name and contact details to ukcomplaints@brighthorizons.com and we can follow this up with you promptly.


Kind regards,
Bright Horizons.


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Review from M L (Mother of Child) published on 19 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son joined at 8 months and the baby class staff (especially two of them) were exceptional in helping him transition and feel safe and comfortable. Now he gets excited with drop-offs, which is lovely to experience. He loves the daily outdoor play and educational activities they plan. As a working
mum, they are the support you need and we appreciate everything they do for him. The baby team are very caring, professional and attentive.

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Review from C M (Mother of Child) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery, very happy with the staff and level of activities. Variety of food is great. My little one always comes home very happy, talking about his day and the fun he has had.
Negative: concerned by the injuries he has come home with from other children - scratched face and large bite marks.

Reply from katherine o'brien at Bright Horizons Farnham Day Nursery and Preschool

Thank you for taking the time to review the nursery, we are happy to read your son comes home happy from nursery. With regards to injuries, I have fed this back to the Management team and she will be in touch with you and ensure your concerns are dealt with asap.


Kind Regards,
Katherine


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Review from Anna B (Mother of Child) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and wonderful team, my daughter enjoys her morning at nursery. She loves singing and dancing and her favourite activity is Yoga on Thursday

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Review from Debbie B (Mother of Child) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy with the nursery. My daughter really enjoys being here and has come on so much with her speech, confidence and various other things. The staff are fantastic, everyone knows her name when we are in the reception hallways, which shows they care.

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Review from Joey B (Father of Child) published on 15 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has been at Farnham Day Nursery since January. She is always happy to attend and always has warm faces to welcome her. She has a brilliant key person and I am regularly updated on her learning and development. This allows me to feel reassured that I made the right decision for my daughter
and our family.

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Review from K G (Mother of Child) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After an initial wobbly start (3 key workers over 4 months) we're really happy with the way Bright Horizons have turned things around especially since the Ofsted. There is now much more structure, clear learning/activities goals and regular updates. In addition, our daughter has a great relationship
with her keyworker and her pace of development has increased.

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Review from Chris B (Father of Child) published on 28 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am highly impressed so far with the staff at Farnham, my daughter has recently started in the baby room and the staff have done everything to ensure she settles well into her new environment. There are always fantastic activities for her to get involved in, a huge variety of toys and an amazing outside
space. The nursery has excellent allergy management provisions in place; and ensure my daughter (who has food allergies) is catered for appropriately at all meal times.


I am very happy with this nursery and would 100% recommend to others.


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Review from Emily R (Mother of Child) published on 23 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Bright Horizons Farnham Day Nursery and Preschool for over a year now. It really is a fantastic nursery, the facilities are amazing. He is full time and there are always different activities set up daily to keep him entertained. The outside space is incredible and they use
this really well. He has unrestricted access to the garden, all the staff are lovely and caring. He’s made really strong attachments with the girls in his room, thank you to everyone at Farnham and keep up the hard work.

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Review from A B S (Mother of Child) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Brilliant nursery with great facilities. It really is a home from home for my daughter and she loves playing in the garden. The staff are always cheery and if we have had any cause for concern the manager has always dealt with these head on and made steps for improvement. Overall we are very happy and
I have recommended the nursery to several of my friends.

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Review from Emily P (Mother of Child) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Seeing your child happy is one of the best things in the world.
My child attended Bright Horizons from 9 months, I was apprehensive, to say the least.
Settling in days reassured me my little girl would be fine and the staff were supportive.
My child has thrived through the activities set and enjoys
eating with other children.
The nursery has been great with allergies and she had a varied meal plan.
The staff have been great at giving me ideas for play and meal ideas.
I cannot recommend the nursery enough.

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Review from Alice (Mother of Child) published on 24 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy with Bright Horizons. It is a fantastic nursery for our son who has been there for over a year (now 2). The staff are brilliant, very kind, knowledgeable, caring and encouraging and the building is only a year old and custom designed. The whole set up is great.

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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Bright Horizons Farnham Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for Bright Horizons Farnham Day Nursery and Preschool is calculated as follows: ( (256 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 288 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Farnham Day Nursery and Preschool is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 number of registered child places is 19.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (1)

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Meet the Team (2)

Tracy

Tracy

Job Title: Nursery Manager

Tracy has been working in nurseries for over 20 years across various settings, ensuring that her nurseries operate to the highest standards.


Her passion lies in seeing children thrive in a nurturing and stimulating environment. She is dedicated to supporting parents, providing them with all the information and support they need from their first personal tour at the nursery, and fostering a strong partnership between parents and the nursery from the very beginning. When in the nursery rooms, Tracy loves sharing her passion for reading books and music and enjoys teaching preschoolers new songs and rhymes.


Tracy has two grown-up children, and in her spare time, she enjoys reading and watching musicals.


Tracy

Tracy

Job Title: Deputy Manager

Tracy has been with Bright Horizons for over a year, bringing with her over 25 years of experience in childcare and an NNEB qualification. She has taken on various roles, from Nursery Nurse to Senior Manager, motivated by her strong belief in the significance of early years in children's lives and development. Her dedication to creating nurturing environments where children can thrive has been a key aspect of her career in early years education. She takes great joy in observing the developmental milestones children reach through carefully planned activities.


With a zest for life, Tracy firmly believes that childcare should be both fun and educational. Her true passion lies in outdoor activities, where she sees children gaining invaluable experiences from being in nature. Building relationships and supporting her team are among her strengths.


Outside of work, Tracy enjoys building items from reclaimed wood, gardening, cooking, and socialising with friends and family.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Farnham Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Farnham Day Nursery and Preschool has a Platinum Service – more info.